1. Joshua Smith
39312 Rivercrest ave ~ Harrison Township, MI 48045
Home: (586) 412-5835 ~ Cell: (586) 530-7384 ~ jc-smith0@hotmail.com
All Over IT
Professional Summary
Mr. Smith is an Information Technology (IT) Professional with industry experience since 2005. He has
performed numerous roles, ranging from a Network Administrator, Automation Specialist,
Operations/HelpDesk and Support Technician. He has administered, maintained and configured
wireless networks, VPNs, Windows 2003 Servers and MS Outlook. He has assisted applications
teams, and service centers with hardware and software issues. He can work independently or in a
team environment and he has excellent verbal and written communication skills.
Technical Skills
Software/Tools:Active Directory, Microsoft ISA, Windows Office 97-2013, Visio, C++, LogixPRO, MultiSim 7,
Symantec Anti-virus, Norton Ghost, MS Access, SQL Server, Database Design, Quanta, PFS, SharePoint
Administrator, Rockwell RSLogix. Oscilloscopes, Voltage Meter, Voltage Generator, Ohm Meter, DMM,
Soldering Iron, Blueprint Reading
Hardware:Motherboards, RAM, Hard Disc Drives, Floppy Drives, Micro- Processors, Networking Devices,
PLC Devices, Wireless Routers, Hubs, Modems, security systems, Cisco switches, Barracuda Firewall
Operating Systems: Windows XP, Vista, and Windows 7, Microsoft Server 2003-2008 Linux, iOS8
Professional Experience
Lear Corporation 07/2014 to Present
IT Specialist II
 Project management of new installations of production lines.
 Provide implementation, user and system support for the LPS Application. (Lear Production System)
 Maintaining the configuration and automation requirements for multiple instances of the application.
 Travel around the world to different Lear facilities to provide local support when needed.
 Phone and email support remotely from main HQ.
Modis 11/2011 – 7/2014
ITM Plant Systems Datacenter Administrator/Applications Support at Chrysler
 Handling system requests though e-mail, phone, radio and pages
 Installing and supporting all plant software, hardware and printers
 Administrating Active Directory accounts, SMTP and Lotus Notes
 Migrating Windows XP to Windows 7 Operating System plant-wide
 Running and troubleshooting Ethernet drops and patch panels in IDF’s
 Supporting over 1000 computers and thin clients
 Administrator for mainframe, PFS and ACC
 Installing and monitoring Nortel/Cisco Switches, Windows Server2003/2008 and Cisco Wireless Access
points
 Imaging PC’s with Ghost or Clonzilla and Flash Linux thin clients
 Installing and configuring Network Attached Storage (NAS) and Storage Area Network (SAN)
 Performing research and solutions for solving applications and system problems in the plants
 Environment – NAS, SAN, Active Directory, SMTP, Lotus Notes, Ethernet, PFS, ACC, Windows XP/7,
Mainframe, Windows Server 2003/2008, RedHat Linux, thin clients, Nortel/Cisco Switches, Cisco
Wireless, Ghost, Clonzilla

2. Joshua Smith
39312 Rivercrest ave ~ Harrison Township, MI 48045
Home: (586) 412-5835 ~ Cell: (586) 530-7384 ~ jc-smith0@hotmail.com
All Over IT
Lipari Foods LLC 06/2009 – 11/2011
IT Support Administrator
 Deployment and support for hardware and software related to the user’s position.
 Troubleshooting of user’s PC and laptop issues via phone, email and remote support.
 Troubleshooting server issues and maintaining the network.
 Replacement of defective hardware and software in a timely manner to keep the sales and logistics teams
running effectively.
 Training of new employees on PC and laptop use and also training on how to run the programs related to
their job description.
 Setting up new users in Active Directory and assigning the user the proper permissions to folders related to
the position.
 Installed and maintenance of Label Matrix, Label View and Quanta software for the barcode scanners and
printers.
John Carlo, Inc. 09/2008 – 06/2009
IT Support Administrator
 Troubleshooting of user’s PC and laptop issues via phone, email and remote support.
 Installed software and programs for users.
 Added new users to Active Directory.
 Setting rules and procedures for mail filtering program and Microsoft ISA
 Monitoring and releasing email.
 Replacement of defective hardware on laptops and desktop computers, from motherboards to keyboards.
 Monitoring of the Event Viewer for each server.
 Installed software and trained users on the use of wireless internet laptop cards.
 Trained users on how to operate their computers and peripherals.
Tarus Products Inc 06/2007 – 09/2008
Field Electronics Service Technician
 Troubleshooting, repair and maintenance of computer and electronic components in the CNC, CMM, Milling
machines on customer’s sight.
 Installation of software and hardware for these machines
 Soldering and wiring
 Allen Bradley Compact Logix. Rockwell Control Logix for controlling the drives
Flex-N-Gate Metal Forming Technologies 06/1999 – 06/2007
Assembly Weld Specialist
 Resistance welding and mig-welding of different prototype automotive programs
 Working directly with customers to meet their requirements
 Assembly blueprint reading
 Training of new workers in the assembly weld area

3. Joshua Smith
39312 Rivercrest ave ~ Harrison Township, MI 48045
Home: (586) 412-5835 ~ Cell: (586) 530-7384 ~ jc-smith0@hotmail.com
All Over IT
Education
Associate of Applied Science Degree
Information Technology with an option in Computer Network Systems
ITT Technical Institute Troy, MI
Graduated: September 2008 G.P.A: 3.8/4.0
Associate of Applied Sciences Degree
Computer and Electronics Engineering Technology
ITT Technical Institute Troy, MI
Graduated: March 2007 G.P.A: 3.6/4.0
Training and Certificates:
 CompTIA A+ Certificate – Electronics Technicians Association, April 2007
 Geometric Dimensions and Tolerances Training Certificate – Flex-N-Gate, 2001
 QS-9000 Training Certificate – Flex-N-Gate, 2002