1. JASEN K. STAGNER
14062 WATERSWAY DR.
GIBRALTAR, MI 48173
734-672-4386
JASEN.STAGNER@GMAIL.COM
HANDS-ON SKILLS OVERVIEW
Policy and Planning: Develop, implement, and ensure compliance with plans, policies, standards,
infrastructures, and architectures that establish the framework for the management of all IT programs.
Security: Plan, develop, implement, and maintain programs, policies, and procedures to protect the
integrity and confidentiality of systems, networks, and data.
Systems Analysis: Consult with customers to refine functional requirements and translate functional
requirements into technical specifications.
Applications Software: Translate technical specifications into programming specifications; develop,
customize, or acquire applications software programs and test, debug, and maintain software programs.
Operating Systems: Install, configure, and maintain the operating systems environment, including
systems servers and operating system software on which application programs run.
Systems Administration: Install, configure, troubleshoot, and maintain hardware and software to
ensure the availability and functionality of systems.
Customer Support: Provide technical support to customers who need advice, assistance, and training
in applying hardware and software systems.
Telecommunications: Acquisition, technical acceptance, installation, testing, modification, or
replacement of telecommunications equipment, services, and systems.
Hardware: LAN, WAN, Extranet, Intranet, TCP/IP protocol, DNS, RIP2, DHCP, CHAP, VPN, IPSec,
VPN, tunneling, RAID 0-5, ISA, RRAS, FTP, TelNet, domain controllers, bridges, switches, hubs, routers,
system backups, data warehousing, server clustering, CAT 6, CAT 5 and fiber optic.
Software: MS Server 2003, 2008, 2008 R2, 2012, 2016, Windows 2000 Professional, Windows 2000,
Windows NT, Windows XP Professional, Windows XP Home, Win9x,Windows 7 Enterprise, Windows 8
Enterprise, Windows 8.1, Windows 10, MAC OS, FTP, TelNet, PCAnywhere, DNS, DHCP, Active
Directory Systems, Peachtree, Visio, Crystal Reports, People Soft, MS Access, IIS, MS Exchange 2003,
MS Exchange 2000, MS SQL Server 2000, Great Plains, Solomon, Peachtree, MS Office XP, MS Office
2000, 2010, 2012, HTML, FrontPage 2000, FrontPage 2002, FrontPage 2003, Publisher 1997, Publisher
2000 and Publisher 2003, Macromedia Suite and Microsoft Visual Basic.

2. EXPERIENCE:
TWB Company, LLC, Monroe, MI 2014-Presant
Network Engineer / Linux Administrator
 Responsible for system administration of network infrastructure to include three remote sites in the US,
four sites in Mexico, and one site in Canada
 Oversee and maintain TWB Company’s security standards and protocols
 Assisted with the redesign of TWB Company’s Network Security Policies
 Primary participant in forming operations to assist with preparing TWB Company to reach SOX
compliance
 Linux Systems Administration
Kaydon Corp. , Farmington Hills, MI 2014-2014
Network Systems Analyst
 Responsible for system administration and desk side support for 150 end users
 Oversee and maintain Kaydon security standards and protocols
 Assist with the design and implementation of Windows XP to Windows 7
On over 1500+ workstations
 Assisted with the redesign and implementation of Kaydon remote application connectivity
 Worked as lead on the design and deployment of a CEBOS Elements Quality Management
System
ARC Document Solutions, Clawson, MI 2012 – 2014
Systems Admin / Desktop Support Technician
 Responsible for system administration and desk side support for 120 end users in multiple client
locations across Metro Detroit and Grand Rapids.
 Responsible for maintenance, installation, and mapping of close to 60 local and networked printers
(HP/Ricoh/Cannon).
 Provide mobile device support for end users, including iOS, Android and Blackberry
hardware/software.
 Design and implementation of significant infrastructure upgrades, increasing production workflow by
25% over the past year.
 Design, deploy, and maintain ARC PCR software for an array of clients in the Metro Detroit and
Grand Rapids areas.
 Provide consistent network support and network solutions to an array of clients in the Metro Detroit
and Grand Rapids areas.
 Oversee and maintain 300+ MPS locations across the Metro Detroit and Grand Rapids areas to
include all makes and models of small and large format print solutions.
 Oversee and maintain six ARC locations within the Metro Detroit and Grand Rapids areas to include
the management of MS Server 2003, 2008 R2, 2012 platforms, Windows XP Pro, 7 Enterprise, 8
Enterprise Workstation, MAC OS platforms, as well as SQL Database and Great Plains servers.
 Maintain all ARC Firewall technology to include CISCO CLI and PFSense BSD.
 Maintain ARC Michigan’s entire Active Directory Schema.
 Maintain all DNS functionality.
 Maintain all IIS and FTP services.
Meijer Great Lakes, Howell, MI 2008 – 2012
IT Systems Manager
 Responsible for overseeing promotional inventory product flow, shipping and receiving, store
systems and technical operations, product salvage, and store pricing integrity.
 Designed and implemented in-store POS, Wi-Fi, and workstation infrastructure.
 Maintained all in-store POS systems.
 Provided employee end user support.
 Maintained pricing, inventory, and AD integrity for the Howell, MI location.

3.  Oversaw all shipping and receiving for the Howell, MI location.
Computer Discount, Inc., Toledo, OH 2004 – 2008
IT Technical Support / Branch Manager
 Applied qualifications in policy and planning, security, systems analysis, applications software,
operating systems, systems administration, customer support, telecommunications, and human
resources in managing a branch office.
 Oversaw all retail store and onsite operations.
 Oversaw all in-store technical service operations.
Best Buy, Inc., Toledo, OH 2002 – 2004
Help Desk Technician
 Responsible for troubleshooting customer Windows and MAC based systems.
 Performed Windows and MAC OS installations.
 Conducted virus and spyware removals.
 Upgraded internal system components.
Sears Roebuck, Toledo, OH 2000 – 2003
Help Desk Technician
 Responsible for the deployment and maintenance of all in-store POS and Windows-based
workstations.
 Assisted with employee account management, as well as Active Directory management.
DeTavernier & Associates, Warren, MI 1998 – 2000
Help Desk Technician
 Responsible for the deployment and maintenance of all in-store POS and Windows-based
workstations.
 Assisted with employee account management as well as Active Directory management.
 Maintained AD Domain infrastructure.
EDUCATION:
ITT Technical Institute – Canton, MI
Dec. 2012 - Associates Degree, NSA
 4.0 GPA
ITT Technical Institute – Dearborn, MI
Dec. 2015 – Bachelor’s Degree, ISC
 3.95 GPA