This resume is for Joshua White, an IT professional with experience in technical hardware, software, and security practices. He has skills in interfacing with clients and staff to ensure needs are met. White seeks continued professional development with an emphasis on enterprise environments, coding, and scripting. He has a background in systems administration, technical support, information security certification, and corrections.

1. JOSHUA WHITE
18834 N 42ND AVE.
GLENDALE, AZ 85308
480-381-1490
SUMMARY
A problem solving IT professional with experience in technical hardware, software, security
practices. Possess the skills of interfacing between client and staff to ensure that needs are
being met. Seeks to continue professional development with emphasis on enterprise
environments, coding, and scripting.
EDUCATION
South Mountain Community College
Currently Finishing AAS in Information Technology
Lyle High School  06-2001
Diploma
Global Information Security Certification
SANS SEC401 Security Essentials Bootcamp Style
TECHNICAL TRAINING AND SKILLS
SANS SEC401 Security Essentials Bootcamp Style
Windows Operating System Install and configuration for local and domain (XP, Vista, Win7 Win8)
Unix/Linux installation and Administration (Minimal Experience)
NetworkCabling
Desktop/Laptop Hardware/Software Installation/Repair
New Desktop/Laptop Setup
Peripheral Device Installation and Setup. Remote and Local Installation
Cable, DSL and Dial-Up Installation and Setup
Remote Assistance
Remote Desktop
NTFS File Sharing and Security
Active Directory
MS Exchange 2003/2007/2010
Networkconnectivity troubleshooting and repair
Management via Powershell
Powershell Scripting/Automation
EXPERIENCE
Apriva – System Administrator  03-15 - Present
 Identification and remediation of emerging issues
 Management of monitoring/alertingsystems
 Identifingopportunities to automate tasks.
 Review of logfiles to determine root causeof issues

2. Allcovered – Windows Level 1 Engineer  02-14 – 03-15
 Identification and remediation of emerging issues
 Documentation of resolution,includingrecommendations to prevent future issues
 Daily Administration of ActiveDirectory environments
 Access to a secure area of documentation.
 Server/Desktop and Peripheral devicemanagement
Charles Schwab Inc. Co. – Windows/Unix Information System Administrator  05-12 - 02-14
 Daily Administration of ActiveDirectory for passwords,group changes, e-mail forwarding,etc.
 Daily maintenanceof Windows Servers environments from 2000-2008.
 Administration of server decommissioningprocess
o Removal of licensed softwarefrom servers
o Password Management
o Scripting(unix/linux) for various automated decommissioningsteps.
 Access to a secure area of documentation.
 Server/Desktop and Peripheral devicemanagement
SMCC - Veterans Services Technician  08-11 –05-12
 FileManagement and Record Keeping
 Basic Databasecreation and Maintenance
 Customer Service Specifically for Veteran Students
Pace Co. - Tier 1 Technical Support  06-11 – 08-11
 Technical Supportand Troubleshootingon AT&T U-Verse (Telephone, Internet, and TV services)
 Customer Service
 Documentation of work done
Idaho Correctional Center – Correctional Officer  04-09 – 06-11
 Management of Physical Security Practices
 Superviseinmates and remediate issues
 Incidentmanagement
 Training of new correctional officers
 Responsiblefor schedulingall officers to ensureoptimum staffingfor each shift
United States Marine Corps – Discharged as Sergeant  01-04 – 01-09
 IntelligenceChief responsiblefor the gathering, analyzing,and reportingof intel data
 Superviseenlisted appointed under me
 Counsellingjuniormarines to assistin their professional development
 Awarded Navy and Marine Corps Commendation Medal for work performed as Intel Chief