1. JOSHUA WHITE
18834 N 42ND AVE.
GLENDALE, AZ 85308
480-381-1490
SUMMARY
A problem solving IT professional with experience in technical hardware, software, security
practices. Possess the skills of interfacing between client and staff to ensure that needs are
being met. Seeks to continue professional development with emphasis on enterprise
environments, coding, and scripting.
EDUCATION
South Mountain Community College
Currently Finishing AAS in Information Technology
Lyle High School 06-2001
Diploma
Global Information Security Certification
SANS SEC401 Security Essentials Bootcamp Style
TECHNICAL TRAINING AND SKILLS
SANS SEC401 Security Essentials Bootcamp Style
Windows Operating System Install and configuration for local and domain (XP, Vista, Win7 Win8)
Unix/Linux installation and Administration (Minimal Experience)
NetworkCabling
Desktop/Laptop Hardware/Software Installation/Repair
New Desktop/Laptop Setup
Peripheral Device Installation and Setup. Remote and Local Installation
Cable, DSL and Dial-Up Installation and Setup
Remote Assistance
Remote Desktop
NTFS File Sharing and Security
Active Directory
MS Exchange 2003/2007/2010
Networkconnectivity troubleshooting and repair
Management via Powershell
Powershell Scripting/Automation
EXPERIENCE
Apriva – System Administrator 03-15 - Present
Identification and remediation of emerging issues
Management of monitoring/alertingsystems
Identifingopportunities to automate tasks.
Review of logfiles to determine root causeof issues
2. Allcovered – Windows Level 1 Engineer 02-14 – 03-15
Identification and remediation of emerging issues
Documentation of resolution,includingrecommendations to prevent future issues
Daily Administration of ActiveDirectory environments
Access to a secure area of documentation.
Server/Desktop and Peripheral devicemanagement
Charles Schwab Inc. Co. – Windows/Unix Information System Administrator 05-12 - 02-14
Daily Administration of ActiveDirectory for passwords,group changes, e-mail forwarding,etc.
Daily maintenanceof Windows Servers environments from 2000-2008.
Administration of server decommissioningprocess
o Removal of licensed softwarefrom servers
o Password Management
o Scripting(unix/linux) for various automated decommissioningsteps.
Access to a secure area of documentation.
Server/Desktop and Peripheral devicemanagement
SMCC - Veterans Services Technician 08-11 –05-12
FileManagement and Record Keeping
Basic Databasecreation and Maintenance
Customer Service Specifically for Veteran Students
Pace Co. - Tier 1 Technical Support 06-11 – 08-11
Technical Supportand Troubleshootingon AT&T U-Verse (Telephone, Internet, and TV services)
Customer Service
Documentation of work done
Idaho Correctional Center – Correctional Officer 04-09 – 06-11
Management of Physical Security Practices
Superviseinmates and remediate issues
Incidentmanagement
Training of new correctional officers
Responsiblefor schedulingall officers to ensureoptimum staffingfor each shift
United States Marine Corps – Discharged as Sergeant 01-04 – 01-09
IntelligenceChief responsiblefor the gathering, analyzing,and reportingof intel data
Superviseenlisted appointed under me
Counsellingjuniormarines to assistin their professional development
Awarded Navy and Marine Corps Commendation Medal for work performed as Intel Chief