1. Company
tech support orange county
Orange County California Computer Network IT Repair
Service Maintenance and Support Consultants
Masley And Associates
(714) 975-3656
17375 Brookhurst #18
Fountain Valley,
California 92708
info@masleyassociates.com
Orange County California Computer Network Information Technology Blog
PROFESSIONAL EXPERIENCE
MASLEY AND ASSOCIATES
Orange County, CA 1994 To Present
Senior Computer Network Consultant
2010-2011 Network Consultant for EdgeMac,Anaheim,CA– Moved, reconfigured
and supported sixty user network with Windows 2003 and Windows 2008 Servers,
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2. Exchange Server, SharePoint Server, SQL Server, Windows XP Professional and
Windows 7 Professional.
2009-2010 Network Consultant for Microtek, Anaheim, CA – Reconfigured and
supported sixty user network with Windows 2003 and Windows 2008 Servers,
Exchange Server, SharePoint Server, SQL Server, Windows XP Professional and
Windows 7 Professional.
2008-2009 IT Manager for Bert Howe & Associates,Anaheim,CA– Reconfigured
and supported sixty user network with Windows 2003 and Windows 2008 Servers,
Exchange Server, Citrix Server, Windows XP Professional and Windows 7
Professional.
2005 – 2008 2GWLAN for Harris and General Dynamics for Peterson Airforce Base
InColoradoand Luke Airforce Base inArizona. Designed 2 GW Wireless LAN that
went into both Airforce bases and implemented them. Worked with Aruba
Controllers, Aruba Access Points, RADIUS and TACACS Servers, used Motorola
LAN Planner to do the design.
2003-2005 Lead Network Engineer, St. Joseph Hospital, Orange, CA – Primary
support and lead Novell Network migration specialist for multi-site 500 user Novell
Network.
2001-2003 Lead Network Engineer, Network Planet,Beverly Hills,CA– Primary
support for Novell Networks at Fortune 500 law firms inLos Angeles,California.
1999-2001 Lead Network Engineer, Network Solutions,Tustin,CA– Primary support
for Novell and Microsoft Networks at Fortune 500 companies inOrange
County,California.
Network Engineer responsible for system configuration, communications, and
installation of hardware, operating systems, and software applications.
Installed and maintained entire computer networks for major Southern California
andColoradocompanies including:
JNIC Missile Defense Agency Schreiver Air Force Base Department Of Defense,
Net Solutions, Planet Network, Analysts International, Accucode, Capitol Records,
Unihealth Insurance, Fuji Bank, UNOCOL 76, Price Company, Mellon Financial,
Mallinckrodt Medical, Shiley Medical, AJS Accounting Service, Online Connecting
Point, Sandpiper Computer, Nadek, ARC, Farmers Insurance, Classic Homes,
Horizon, Qualtek Manufacturing, Powell Manufacturing, RL Holdings, Gart Sports,
The Sports Authority, COACT, St. Joseph’s Hospital, Anaheim Memorial Medical
Center, Computer Support Network and Manpower Technical.
Performed nationwide wireless network upgrade for The Sports Authority and
Gart Sports on multi-tier network with over 1000 users.
MigratedSt. Joseph’s Hospital from Novell and Lotus Notes to Windows 2000
Server with Exchange 2000 on multi-site network with over 2000 users.
MigratedAnaheimMemorialHospitalfrom Windows 98, NT Server, and Exchange
5.5 to Windows XP, 2000 Server, and Exchange 2000 on multi-site network with
over 4000 users.
Designed and documented data and voice networks from the ground up.
Trained customers and managers on system capabilities and usage.
Performed Systems Administration on Windows Servers and Clients for Local and
Wide Area Networks.
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3. Configured and tested all necessary network platforms under extreme time
constraints resulting in successful customer acceptance of required test bed
network.
Established network security measures in order to support defense agency
accreditation for The Department Of Defense at Schreiver Air Force Base JNIC
Missile Defense Agency.
Recommended and implemented network wide security management solution,
including Firewall policies and configuration, router access-lists, and agent based
network monitoring.
Administered and supported Citrix network environment for Classic Homes
including building new Citrix servers and load balancing
MALLINCKRODT MEDICAL
Irvine, CA 1994 To 1999
Network Administrator
Sole onsite IT support for 400 user network.
Managed all aspects of several network implementations including network
planning, design, testing, documentation, deployment and maintenance of Novell
and Windows based network systems.
Responsible for complete support, installation, maintenance and training for all
network and system components.
Developed training and support plans for 400 user network.
Lead effort to migrate Novell based Microsoft and Lotus Notes servers with
upgraded Windows NT based Exchange Servers. Included development and
implementation of plan to provide remote access to e-mail and database servers
via Windows NT RAS.
Administered Windows NT, Back Office, Exchange, RAS, AS400s, Lotus Notes,
MAPICS, JD Edwards, Rhumba and Reflections.
COMPUTER SUPPORT NETWORK
Huntington Beach, CA 1993-1994
General Manager
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4. Responsible for hardware and software system configuration, installation, repair
and maintenance on Microsoft and Novell networks, PCs and printers.
Managed large team with diverse backgrounds to consistently provide increased
customer satisfaction and system performance.
Supervised staff of seven computer and network technicians
Managed daily company operations and client accounts.
Designed, configured and installed Novell Networks and PC systems.
Provided technical and cost considerations for proposals to satisfy customers.
Sourced vendors and provided on-site technical support on workstations and
network hardware and software
EDUCATION, CERTIFICATION AND SECURITY CLEARANCE
Education:
CaliforniaStateUniversityFullerton
Novell Certified Network Administration and
Engineering Program – Graduated in the top 10% of the JTPA Grant Class of 93
Certification:
CNE – Certified Novell Network Engineer 1993
CNA – Certified Novell Network Administrator 1992
MCSE – Microsoft Certified Systems Engineer 1997
Security Clearance:
SECRET, United States Department Of Defense 2005
TECHNICAL SKILLS
Networking: Wireless Networking
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5. 10/100/1000 Ethernet
Optical Networking
Switching/Bridging (VLAN, Spanning Tree)
VPNs, LAN/WAN/MAN
TCP/IP Protocol
IP Addressing and Subnetting
IP Access Lists, Routing Protocols
Token Ring, ATM
Frame Relay
HPOpenViewNNM
Cisco Works for Switched Internetworks
Resource Manager Essentials
CiscoSecurityManagementCenter(PIX, IDS)
Microsoft Visio
WebNM
IBM compatible computers
WindowsEnterpriseServer, Small Business Server and Workstation
2008/2003/2000/NT/XP/Vista/7
Exchange 5.5/2000/2003/2007/2010
Remote Desktop Management
Microsoft Office 2010/2003/2000/XP
Windows 95/98/Vista/XP/7
Norton
Remedy
Compupic Pro
Network Security
MicroStation
(95/SE/J/8)HPOpenview
OSPF,BGP,VLAN,IPSEC, routing and bridging protocols
Citrix
Hardware:
Cisco 2600/3600/4000/7200/7500 series routers
Cisco Catalyst 1900/2900/5000/5500 series switch
Cisco 3550 Multilayer Switch
Cisco PIX Firewall
Cisco IDS 515E
CAD/CAM Systems
Netopia Routers
Sonicwall
IBM compatible Workstations and Servers
Printers
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6. Software/OS:
Microsoft Windows Servers (all versions) NT 3.51 through 2008 R2
Microsoft Windows Desktop (all versions) Windows 95 through Windows 7
Novell 3.1-6.0
UNIX
Microsoft Exchange 2000/2003/2007/2010
SharePoint 2007/2010
SQL Server 2005/2008
Lotus Notes
Microsoft Office XP/2000/2003/2007/2010
Word Perfect
AutoCAD
MAPICS
Rhumba Reflections
ISA Server RAID Storage DevicesSAN StorageDevices
Citrix
Programming:
Visual Basic, Basic
COBOL
FORTRAN
SQL
Oracle and DBASE
HTML
WordPress
MySQL
How are we different and what does a qualified Network Engineer or Network
Administrator look like?
We are asked frequently about the difference between the average high school “geek”
that most computer consulting companies use and a professional IT person that Masley
And Associates uses. While it is true there are some very basic PC issues which both
types of IT people could easily fix, there is a vast difference when it comes to support
and more complex issues.
We only use the top Network Engineers and Network Administrators yet we offer them to
our clients for the same low cost. We know how to find and retain the top IT personnel
because we are the top IT personnel. Most other computer consulting companies are
owned and run by non-technical people with sales, marketing or business backgrounds
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7. while Masley And Associates is owned by a network engineer and administrator with
multiple certifications and seventeen years hands-on experience in the field. Who would
you rather have managing your IT Department; an experienced IT Professional or a Sales
and Marketing guy?
We have seventeen years of experience in IT, Management and multiple Certifications in
networking including Microsoft, Cisco and Novell, CNE, CNA, MCSE. We have five
accredited, professional, certified computer technicians on our staff ready to serve you
and a Secret Security Clearance with the US Government Department Of Defense.
What all of this means to our clients is greater efficiency. While it would be no problem to
use a high school “geek” to add memory to your home computer, most businesses
would not want a high school “geek” working on their business network yet sometimes
that is exactly what happens to some unfortunate businesses.
So how does an unknowing business find true IT professionals who are competent and
capable of working on their systems and network?
Ask exactly which ceritifications they have and make sure they are certified in the ‘Top
Three’? Microsoft, Novell and Cisco (they take years of study and practice to obtain).
Most computer consulting companies find high school “geeks” willing to work for $20
per hour or less, get them their A+ certification (a one-day, basic PC knowledge test) and
charge you more than $75 per hour for them! The truth is most other computer
consulting companies are only qualified to replace memory or adapter cards in a PC.
Ask for references.
Ask for a guarantee.
Check BBB.com The Better Business Bureau for the company’s rating.
Ask how long they have been working in the IT industry and a description of some of the
larger, more complex projects they have worked on.
The bottom line is your network is critical to your business and belongs in the hands of
the professionals in order to save you time, money and effort. We are the professionals.
Think of us as your outsourced IT department. Contact us today we are always available
for hire.
IT support orange county
computer repair service orange county Company
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