This document is the Consumer Protection Act of 2054 BS (1997 AD). It establishes a Consumer Protection Council to formulate policies related to consumer protection and advise the Government of Nepal on these issues. The Council will have representatives from various ministries and organizations related to consumers. The Act defines key terms related to consumers, goods, services, and unfair trade practices. It also outlines the roles and responsibilities of the Council, which include advising the government, increasing consumer awareness, investigating issues, and recommending new policies to protect consumer rights and interests.

1. pkef]Qmf ;+/If0f P]g, @)%$
nfndf]x/ / k|sfzg ldlt
@)%$.!).!%.$
;+zf]wg ug]{ P]g
!= s]xL g]kfn P]g ;+zf]wg ug]{ P]g, @)%% @)%%.!).&
@)%$ ;fnsf] P]g g+= @)
pkef]Qmfsf] ;+/If0f ug]{ ;DaGwdf Joj:yf ug{ ag]sf] P]g
k|:tfjgf M pkef]Qmfsf] :jf:Yo, ;'ljwf / cfly{s lxt sfod /fVg, pkef]Uo j:t' jf ;]jfsf]
u'0f:t/, kl/df0f Pj+ d"Nosf] clgoldttfaf6 pkef]Qmf ju{nfO{ ;+/If0f k|bfg u/L pkef]Uo j:t' jf
;]jfsf] u'0f jf pkof]lutf 36fpg jf lemSg gkfpg] Joj:yf ug{, Psflwsf/ Pj+ cg'lrt Jofkfl/s
s[ofsnfkåf/f d"No clej[l4 x'g ;Sg] cj:yfnfO{ /f]Sg / pkef]Uo j:t' jf ;]jfsf] pkof]lutf Pj+
k|of]u ;DaGwL em'§f tyf e|dfTds k|rf/ k|;f/ x'g glbO{ ;'/lIft tyf u'0f:t/o'Qm pkef]Uo j:t' jf
;]jfsf] laqmL ljt/0f, lgsf;L, k}7f/L / ;~ro ;DaGwL Joj:yf ug{ tyf pkef]QmfnfO{ kg]{ dsf{sf]
lj?4 pkrf/ lbnfpg] lgsfosf] :yfkgf u/L pkef]Qmfsf] xs, lxt / clwsf/sf] ;+/If0f ug]{
Joj:yf ug{ jfG5gLo ePsf]n],
>L % dxf/fhlw/fh jL/]Gb| jL/ ljqmd zfxb]jsf] zf;gsfnsf] 5AaL;f}+ jif{df ;+;bn] of]
P]g agfPsf] 5 .
!= ;+lIfKt gfd / k|f/De M -!_ o; P]gsf] gfd æpkef]Qmf ;+/If0f P]g, @)%$Æ /x]sf]5 .
-@_ of] P]g @)%% ;fn a}zfv ! ut]b]lv k|f/De x'g]5 .
@= kl/efiff M ljifo jf k|;Ën] csf]{ cy{ gnfu]df o; P]gdf, –
-s_ æpkef]QmfÆ eGgfn] s'g} pkef]Uo j:t' jf ;]jf pkef]u jf k|of]u ug]{ JolQm jf
;+:yf ;Demg' k5{ .
-v_ ækl/ifbÆ eGgfn] bkmf # adf]lhd u7g ePsf] pkef]Qmf ;+/If0f kl/ifb ;Demg' k5{ .

2. -u_ æIfltk"lt{ ;ldltÆ eGgfn] bkmf @# adf]lhd u7g ePsf] Ifltk"lt{ ;ldlt ;Demg'
k5{ .
-3_ æpkef]Uo j:t'Æ eGgfn] pkef]Qmfn] pkef]u jf k|of]u ug]{ j:t' jf j:t'x?sf]
;lDd>0faf6 ag]sf] kbfy{ ;Demg' k5{ / ;f] zAbn] pkef]Uo j:t'sf] lgdf{0fdf k|of]u
x'g] sRrf kbfy{, /ª, ;'uGw jf /;fognfO{ ;d]t hgfpF5 .
-ª_ æ;]jfÆ eGgfn] s'g} sfdsf] lgldQ s'g} klg lsl;dsf] ;]jf z'Ns jf k|ltkmn lnO{
k|bfg ul/Psf] >d, ;'ljwf jf k/fdz{ ;Demg' k5{ .
-r_ æpTkfbgÆ eGgfn] pkef]Uo j:t' agfpg], tof/ ug]{, k|;f]wg ug]{, kl/0ft ug]{,
KoflsË ug]{, k'gM KoflsË ug]{, P;]DalnË ug]{ jf n]an nufpg] k|lqmof jf ;f]
;DaGwdf ckgfO{g] ;Dk"0f{ jf s'g} k|lqmof ;Demg' k5{ .
-5_ æn]anÆ eGgfn] pkef]Uo j:t' jf pkef]Uo j:t' /flvPsf] efF8fdf n]lvPsf],
5flkPsf], lnyf] ul/Psf], lrGx nufOPsf], ODaf];{ ul/Psf], ;dfj]z ul/Psf] jf cGo
s'g} lsl;dn] b]vfOPsf] 6ofu, lrGx, t:jL/ jf cGo ljj/0ffTds j:t' ;Demg'
k5{ .
-h_ æcg'lrt Jofkfl/s s[ofsnfkÆ eGgfn] s'g} klg pkef]Uo j:t' jf ;]jfsf] jf:tljs
u'0f:t/, kl/df0f, d"No, gfktf}n 9fFrf jf agfj6 cflb 9fF6L jf em'SofO{ To:tf]
pkef]Uo j:t' jf ;]jf laqmL ljt/0f jf k|bfg ug]{, cGo JolQmn] pTkfbg u/]sf]
pkef]Uo j:t'sf] u'0f:t/, kl/df0f, d"No, gfktf}n, 9fFrf, agfj6 cflbdf c;/ kf/L
laqmL ljt/0f ug]{ sfo{ ;Demg' k5{ .
-em_ æsd;n pkef]Uo j:t'Æ eGgfn] b]xfosf] s'g} cj:yfsf] pkef]Uo j:t' ;Demg'
k5{ M–
-!_ bkmf !! adf]lhd lgwf{l/t ul/Psf] u'0f:t/eGbf sDtL x'g] u/L x'g' kg]{
kbfy{sf] kl/df0f 36fOPsf] jf csf]{ s'g} kbfy{sf] ;lDd>0f ul/Psf],
-@_ :jf:YonfO{ xflgsf/s x'g] u/L ;8]sf], un]sf] jf kmf]xf]/d}nf jf ljiffbL
cj:yfdf /flvPsf] jf tof/ ul/Psf] jf s'g} /;fog, /ª jf af:gf k|of]u
ul/Psf],
-#_ s]xL jf ;Dk"0f{ efu s'g} /f]uL jf /f]usf/s kz', k+IfL jf xflgsf/s
jg:kltaf6 agfOPsf],

3. -$_ of] P]g jf o; P]g cGtu{t ag]sf] lgod adf]lhd hf/L ul/Psf] cfb]zdf
tf]lsPsf] Go"gtd cfjZos u'0f:t/eGbf 36]sf] jf clwstd u'0f:t/
tf]lsPsf]df ;f] eGbf a9]sf] .
-`_ ælaqm]tfÆ eGgfn] yf]s jf v'b|f ?kdf pkef]Uo j:t' jf ;]jf laqmL ljt/0f ug]{
JolQm, ;/sf/L jf u}/ ;/sf/L ;+:yf jf ;xsf/L ;+:yf ;Demg' k5{ .
-6_ æk|of]uzfnfÆ eGgfn] pkef]Uo j:t'sf] z'4tf, k"0f{tf jf u'0f:t/ k/LIf0f ug]{ p2]Zon]
:yfkgf ePsf] g]kfn ;/sf/af6 dfGotf k|fKt lgsfo ;Demg' k5{ .
-7_ æpkef]Qmf ;+:yfÆ eGgfn] pkef]Qmfsf] xs lxt ;+/If0f tyf ;Dj4{g ug]{ p2]Zon]
k|rlnt sfg"g adf]lhd :yfkgf ePsf] ;+:yf ;Demg' k5{ .
-8_ ælg/LIf0f clws[tÆ eGgfn] bkmf !$ adf]lhd lgo'Qm jf tf]lsPsf] lg/LIf0f clws[t
;Demg' k5{ .
-9_ ætf]lsPsf]Æ jf ætf]lsP adf]lhdÆ eGgfn] o; P]g cGtu{t ag]sf] lgoddf tf]lsPsf]
jf tf]lsP adf]lhd ;Demg' k5{ .
#= pkef]Qmf ;+/If0f kl/ifbsf] u7g M -!_ pkef]Qmfsf] xs lxt ;+/If0f ;DaGwL ljifodf gLlt
lgdf{0f ug{ tyf pkef]Qmfsf] xs lxtsf ;DaGwdf g]kfn ;/sf/nfO{ ;'emfa lbgsf] nflu
Pp6f pkef]Qmf ;+/If0f kl/ifb u7g x'g]5 .
-@_ pkbkmf -!_ adf]lhdsf] kl/ifbdf b]xfo adf]lhdsf cWoIf tyf ;b:ox? /xg] 5g
M–
-s_ cfk"lt{ dGqL jf cfk"lt{ /fHodGqL – cWoIf
-v_ ;efklt, ljsf; tyf ;~rf/ ;ldlt,
k|ltlglw ;ef – ;b:o
-u_ ;lrj, cfk"lt{ dGqfno – ;b:o
-3_ ;lrj, pBf]u dGqfno – ;b:o
-ª_ ;lrj, s[lif dGqfno – ;b:o
-r_ ;lrj, u[x dGqfno – ;b:o
-5_ ;lrj, jfl0fHo dGqfno – ;b:o
-h_ dxflgb]{zs, g]kfn u'0f;t/ tyf

4. gfktf}n ljefu – ;b:o
-em_ cWoIf, g]kfn pBf]u jfl0fHo dxf;+3 – ;b:o
-`_ pkef]Qmfsf] xs lxt;Fu ;DalGwt u}/
;/sf/L ;+:yfaf6 g]kfn ;/sf/n] dgf]gLt
u/]sf] k|ltlglw tLghgf – ;b:o
-6_ pkef]Qmfsf] xs lxt;Fu ;DalGwt If]qdf
sfo{/t dlxnfx? dWo]af6 g]kfn ;/sf/n]
dgf]gLt u/]sf] dlxnf k|ltlglw b'O{hgf – ;b:o
-7_ g]kfn ;/sf/n] tf]s]sf] g]kfn ;/sf/sf] clws[t – ;b:o
-#_ pkbkmf -@_ sf] v08 -`_ / -6_ adf]lhd dgf]gLt ;b:ox?sf] kbfjlw b'O{ jif{sf]
x'g]5 / lghx? Ps cjlwsf] nflu k'gM dgf]gLt x'g ;Sg]5g .
-$_ kl/ifbsf cWoIf tyf ;b:ox?n] g]kfn ;/sf/n] tf]lslbP adf]lhdsf] a}7s eQf
kfpg]5g .
$= kl/ifbsf] sfd, st{Jo / clwsf/ M -!_ kl/ifbsf] sfd, st{Jo / clwsf/ b]xfo adf]lhd
x'g]5 M–
-s_ pkef]Qmfsf] xs lxt ;+/If0f, cfk"lt{ Joj:yf / pkef]Uo j:t' tyf ;]jfsf]
d"No, u'0f:t/, z'4tf ;DaGwL ljifodf g]kfn ;/sf/nfO{ ;'emfa lbg] .
-v_ pkef]QmfnfO{ pkef]Uo j:t' tyf ;]jfsf] ;DaGwdf ;'/lIft u/fpg To:tf
j:t' tyf ;]jfsf] u'0f:t/sf ;DaGwdf hfgsf/L u/fpg pkef]Qmfsf] xs
lxt ;DaGwL ;"rgfx? k|rf/ k|;f/ ug]{, u/fpg] .
-u_ pkef]QmfnfO{ pkef]Uo j:t' tyf ;]jfsf] d"No, u'0f, kl/df0f, z'4tf tyf
cg'lrt Jofkfl/s s[ofsnfksf ;DaGwdf ;"lrt ug]{, u/fpg] .
-3_ pkef]Qmfsf] xs lxt ;+/If0f ug]{ ;DaGwdf cg';Gwfg ug]{, u/fpg] .
-ª_ pkef]Qmfsf] xs lxt ;+/If0f ;DaGwdf eO/x]sf gLlt kl/jt{g ug]{ jf gofF
gLlt agfpg] ;DaGwdf g]kfn ;/sf/nfO{ ;'emfa lbg] .
-r_ pkef]Qmfsf] xs lxt ;+/If0f ;DaGwL /fli6«o tyf cGt/f{li6«o ;"rgfx?
cBfjlws /fVg] tyf /fVg nufpg] .

5. -5_ pkef]Qmfsf clwsf/x?sf] cg'udg ug]{ u/fpg] / cg'udg ubf{ b]lvPsf
q'6Lx?sf] ;'wf/ ug{ g]kfn ;/sf/nfO{ ;'emfa lbg] .
-h_ g]kfn ;/sf/n] tf]lslbP adf]lhdsf sfd ug]{, u/fpg] .
-em_ pkef]Qmfsf] xs lxt ;+/If0f ug]{ ;DaGwdf pko'Qm ;Dem]sf] cGo sfd ug]{,
u/fpg] .
-@_ kl/ifbsf] ;lrjfnosf] sfd cfk"lt{ dGqfnon] ug]{5 .
%= kl/ifbsf] a}7s ;DaGwL sfo{ljlw M -!_ kl/ifbsf] a}7s cWoIfn] tf]s]sf] ldlt, ;do /
:yfgdf a:g]5 .
-@_ kl/ifbsf] ;Dk"0f{ ;b:o ;+Vofsf] sDtLdf krf; k|ltzteGbf a9L ;b:ox? pkl:yt
ePdf kl/ifbsf] a}7ssf nflu u0fk"/s ;+Vof k'u]sf] dflgg]5 .
-#_ kl/ifbsf] a}7ssf] cWoIftf cWoIfn] ug]{5 / lghsf] cg'kl:yltdf ;b:ox?n]
cfkm"dWo]af6 5fg]sf] JolQmn] a}7ssf] cWoIftf ug]{5 .
-$_ kl/ifbsf] lg0f{o kl/ifbsf] ;b:o–;lrjåf/f k|dfl0ft ul/g]5 .
-%_ kl/ifbsf] a}7s ;DaGwL cGo sfo{ljlw kl/ifb cfkm}+n] lgwf{/0f u/] adf]lhd x'g]5 .
^= pkef]Qmfsf] clwsf/sf] ;+/If0f tyf ;Dj4{g M -!_ pkef]Qmfsf] xs lxt ;+/If0f ug]{
k|of]hgsf] lgldQ k|To]s pkef]QmfnfO{ b]xfosf clwsf/x? k|fKt x'g]5g M–
-s_ hLp, Hofg, :jfYo tyf ;DklQdf xfgL k'¥ofpg] pkef]Uo j:t' tyf ;]jfsf]
laqmL ljt/0faf6 ;'/lIft x'g kfpg] clwsf/,
-v_ cg'lrt Jofkfl/s s[ofsnfkaf6 ;'/lIft x'gsf] lgldQ pkef]Uo j:t' tyf
;]jfsf] d"No, u'0f, kl/df0f, z'4tf, u'0f:t/ cflb af/] ;"lrt x'g] clwsf/,
-u_ oyf;Dej k|lt:kwf{Tds d"Nodf pkef]Uo j:t' tyf ;]jfsf] 5gf}6 ug{
kfpg] cj;/df ljZj:t x'g] clwsf/,
-3_ pkef]Qmfsf] xs lxt ;+/If0fsf ;DaGwdf pko'Qm lgsfoaf6 ;'g'jfO{ x'G5
eGg] s'/fdf ljZj:t x'g] clwsf/,
-ª_ cg'lrt Jofkfl/s s[ofsnfkaf6 pkef]Qmfx?df x'g] zf]if0f tyf dsf{sf]
lj?4 ;'g'jfO{ / Ifltk"lt{ kfpg] clwsf/, /

6. -r_ pkef]Qmf lzIffsf] clwsf/ .
-@_ pkbkmf -!_ df plNnlvt pkef]Qmfsf] clwsf/sf] ;+/If0f tyf ;Da4{g ug]{
jftfj/0fsf] ;[hgf ug{sf] lgldQ g]kfn ;/sf/n] kl/ifbnfO{ cfjZos lgb]{zg lbg]5
.
&= dfu, cfk"lt{ jf d"Nodf k|lts"n k|efj kfg{ gx'g] M s;}n] klg s'g} JolQm;Fu ldnL b]xfosf
s'g} sfd u/L s'g} pkef]Uo j:t' jf ;]jfsf] dfu, cfk"lt{ jf d"Nodf k|lts"n k|efj kfg{
x'b}g M–
-s_ s'g} pkef]Uo j:t'sf] nflu rflxg] sRrf kbfy{sf] sf]6f lgwf{/0f u/L jf s'g}
pkef]Uo j:t'sf] pTkfbg 36fpg jf To:t} cGo s'g} sfd u/L,
-v_ s'g} pkef]Uo j:t' jf ;]jf ;l~rt u/L jf cGo tj/n] s[lqd cefj v8f u/L jf
lgwf{l/t ;do jf :yfgdf dfq dTo:tf] j:t' jf ;]jf laqmL ljt/0f ug]{ u/L jf
To:t} cGo s'g} sfd u/L .
*= pkef]Uo j:t' jf ;]jfsf] cfk"lt{nfO{ Jojl:yt tyf lgolGqt ug]{ clwsf/ M -!_ pkef]Qmfsf]
xs lxt ;+/If0f ug{sf] lgldQ pkef]Uo j:t' jf ;]jfsf] cfk"lt{nfO{ Jojl:yt, lgolGqt tyf
lgoldt ug{ g]kfn ;/sf/n] b]xfo adf]lhdsf] clwsf/ k|of]u ug]{5 M–
-s_ pkef]Uo j:t' jf ;]jfsf] u'0f:t/, d"No lgwf{/0f / cfk"lt{ Joj:yf ;DaGwL
gLlt lgdf{0f ug]{,
-v_ pkef]Qmfsf] xs lxtdf k|lts"n c;/ kfg]{ lsl;dsf Psflwsf/ tyf
cg'lrt Jofkfl/s s[ofsnfknfO{ cg'udg, /f]syfd / lgoGq0f ug]{
;DaGwdf sfo{ of]hgf agfO{ pQm sfo{ of]hgf sfof{Gjog ug]{,
-u_ b]z leq vkt x'g] pkef]Uo j:t'sf] dfu / cfk"lt{ l:yltsf] ljZn]if0f tyf
;dLIff ug]{,
-3_ pkef]Uo j:t'sf] pTkfbs, laqm]tf jf ljt/sx?n] cjfl~5t tl/sfn] u/]sf]
d"No j[l4nfO{ /f]Sg cfjZos Joj:yf ug]{,
-ª_ pkef]Uo j:t'sf] s[lqd jf cg'ko'Qm tj/n] cefj ;[hgf ug]{ lsl;dsf
cg'lrt Jofkfl/s s[ofsnfknfO{ xtf]T;flxt ug]{ .

7. -@_ pkef]Qmfsf] xs lxt ;+/If0f, cfk"lt{ Joj:yf lgoldt / pkef]Uo j:t' tyf ;]jfsf]
d"No Pj+ u'0f:t/ lgoGq0f ;DaGwL Joj:yfx?sf] k|efjsf/L 9+uaf6 sfof{Gjog ug{
g]kfn ;/sf/n] cfjZos Joj:yf ug]{5 .
(= pkef]Uo j:t'df pNn]v ug'{kg]{ s'/fx? M pTkfbsn] pkef]Uo j:t'sf] n]andf b]xfosf
s'/fx? clgjfo{ ?kdf pNn]v ug'{ kg]{5 M–
-s_ pTkfbssf] gfd, 7]ufgf / pBf]usf] btf{ gDa/ .
-v_ vfB kbfy{ / cf}iflw h:tf pkef]Uo j:t'df pQm j:t'sf] ld>0f, To;sf]
kl/df0f / tf}n .
-u_ u'0f:t/ lgwf{/0f ePsf] pkef]Uo j:t'df ;f] j:t'sf] u'0f:t/
-3_ pkef]Uo j:t' pkef]u ug]{ tl/sf / ;f] j:t' pkef]u u/]af6 x'g ;Sg]
k|efj .
-ª_ pkef]Uo j:t'sf] d"No, Aofr gDa/, pTkfbg ldlt / pkef]usf] Dofb ;lsg]
ldlt .
-r_ On]S6«f]lgs, xf8{jo/ tyf oflGqs h:tf pkef]Uo j:t'df ;f] j:t'sf]
Uof/]06L, Uof/]06L ldlt tyf cGo cfjZos s'/fx? .
-5_ k|HjngzLn, b'3{6gfhGo jf ;lhn};Fu 6'6km'6 x'g ;Sg] pkef]Uo j:t'df ;f]
j:t'sf] ;'/Iffsf] nflu ckgfpg' kg]{ s'/fx? .
-h_ tf]lsP adf]lhdsf cGo s'/fx? .
!)= pkef]Uo j:t' jf ;]jfsf] ;DaGwdf ug{ gx'g] sfd M s;}n] klg s'g} pkef]Uo j:t' jf
;]jfsf] ;DaGwdf b]xfosf s'g} sfd ug{, u/fpg x'Fb}g M–
-s_ sd;n pkef]Uo j:t'sf] pTkfbg, laqmL ljt/0f jf lgsf;L k}7f/L ug{ .
-v_ pkef]QmfnfO{ em'Sofpg] u/L s'g} pkef]Uo j:t'sf] gSsn ug{ .
-u_ s'g} pkef]Uo j:t' jf ;]jfnfO{ csf]{ pkef]Uo j:t' jf ;]jf xf] egL jf
lgDg:t/sf] pkef]Uo j:t' jf ;]jfnfO{ pRr:t/sf] pkef]Uo j:t' jf ;]jf xf]
egL 9fF6L jf em'SofO{ laqmL ljt/0f ug{ .

8. -3_ s'g} pkef]Uo j:t' jf ;]jfsf] k|of]u, pkof]lutf jf k|efjsfl/tfsf]
;DaGwdf em'§f jf e|fdfTds k|rf/ k|;f/ jf lj1fkg ug]{ lsl;dn] cg'lrt
Jofkfl/s s[ofsnfk ug{ .
-ª_ pkef]Qmfsf] :jf:Yodf k|lts"n c;/ kg]{ lsl;dsf pkef]Uo j:t' jf ;]jfsf]
pTkfbg jf laqmL ljt/0f ug{ .
-r_ tf]lsP adf]lhdsf cGo sfdx? Ug{ .
!!= pkef]Uo j:t' jf ;]jfsf] u'0f:t/ M -!_ s'g} pkef]Uo j:t' jf ;]jfdf s'g} kbfy{sf] u'0f:t/
jf dfqf s'g kl/lw leqsf] x'g' kg]{5 eGg] s'/fsf] lgwf{/0f ePsf] /x]5 eg] g]kfn ;/sf/n]
To:tf] j:t' jf ;]jfsf] u'0f:t/sf] lgwf{/0f tf]lsP adf]lhdsf] k|lqmof k"/f u/L ug]{5 .
-@_ pkbkmf -!_ adf]lhd s'g} pkef]Uo j:t' jf ;]jfsf] u'0f:t/ lgwf{/0f ul/Psf] s'/fsf]
;"rgf g]kfn ;/sf/n] g]kfn /fhkqdf ;"rgf k|sfzg ug'{ kg]{5 .
!@= d"No ;"rL /fVg' kg]{ M laqm]tfn] laqmL ljt/0f ug]{ k|To]s pkef]Uo j:t'sf] yf]s / v'b|f d"No
:ki6 ?kdf c+lst d"No ;"rL laqmL :yndf ;a}n] b]Vg] 7fpFdf /fVg' kg]{5 .
!#= g]kfn ;/sf/n] hfFra'em / lg/LIf0f ug{ ;Sg] M -!_ s;}n] pkef]Qmfsf] xs lxtdf k|lts"n
c;/ kfg]{ lsl;dn] cg'lrt Jofkfl/s s[ofsnfk ul//x]sf] Psflwsf/ sfod u/L jf cGo
s'g} tl/sfåf/f pkef]Uo j:t' jf ;]jfsf] d"No tyf cfk"lt{ Joj:yfnfO{ k|efljt kfg]{ sfd
ul//x]sf] jf sd;n pkef]Uo j:t'sf] pTkfbg jf laqmL ljt/0f ul//x]sf] jf of] P]g jf o;
P]g cGtu{t ag]sf] lgod ljk/Lt sfd sf/afxL eO/x]sf]5 eGg] ljZjf; x'g] dgfl;j sf/0f
ePsf g]kfn ;/sf/n] cfjZos hfFra'em / lg/LIf0f ug{, u/fpg ;Sg]5 .
-@_ pkbkmf -!_ adf]lhd hfFra'em / lg/LIf0faf6 bf]ifL b]lvPsf pTkfbs, l8n/, Ph]06,
laqm]tf, JolQm jf ;+:yfnfO{ g]kfn ;/sf/n] k|rlnt sfg"g adf]lhd cfjZos
sf/afxL ug]{5 .
!$= lg/LIf0f clws[t lgo'Qm ug{ jf tf]Sg ;Sg] M ahf/ tyf cfk"lt{ Joj:yfnfO{ k|efjsf/L
agfO{ pkef]QmfnfO{ plrt d"Nodf :t/o'Qm pkef]Uo j:t' jf ;]jf ;/n ?kdf pknAw
u/fpg] sfo{sf] cg'udg ug{ g]kfn ;/sf/n] tf]lsP adf]lhd lg/LIf0f clws[tx? lgo'Qm
ug{ jf lg/LIf0f clws[tsf] ?kdf sfd ug{ s'g} clws[t sd{rf/LnfO{ tf]Sg ;Sg]5 .

9. !%= lg/LIf0f clws[tn] lg/LIf0f, hfFra'em jf vfgtnf;L ug{ ;Sg] M -!_ s'g} 7fpFdf ;'/lIft,
c;/o'Qm jf u'0f:t/ gePsf] pkef]Uo j;t'sf] pTkfbg jf laqmL ljt/0f eO/x]sf] jf ;]jf
k|bfg u/]sf] jf P]g jf o; P]g cGtu{t ag]sf] lgod ljk/Lt s'g} sfd sfdsf/afxL
eO/x]sf]5 eGg] ljZjf; x'g] dgfl;a sf/0f ePdf lg/LIf0f clws[tn] To:tf] 7fpFdf
lg/LIf0f, hfFra'em jf vfgtnf;L ug{ ;Sg]5 .
-@_ pkbkmf -!_ adf]lhd lg/LIf0f, hfFra'em jf vfgtnf;L ubf{ ;'/lIft, c;/o'Qm jf
u'0f:t/ gePsf] pkef]Uo j:t'sf] pTkfbg jf laqmL ljt/0f eO/x]sf] jf ;]jf k|bfg
u/]sf] jf of] P]g jf o; P]g cGtu{t ag]sf] lgod ljk/Lt sfd sf/afxL eO/x]sf]
b]lvPdf lg/LIf0f clws[tn] To:tf] pkef]Uo j:t'sf] tf]lsP adf]lhd gd"gf lnO{
tf]lsPsf] cjlwsf] nflu To:tf] pkef]Uo j:t'sf] pTkfbg jf laqmL ljt/0f ug{ jf
;]jf k|bfg ug{ /f]s nufpg]5 .
-#_ pkbkmf -@_ adf]lhd lg/LIf0f clws[tn] u/]sf] sfd sf/afxL ;DaGwL k|ltj]bg tLg
lbgleq g]kfn ;/sf/ ;dIf k]z ug'{ kg]{5 .
-$_ lg/LIf0f clws[tn] lg/LIf0f, hfFra'em jf vfgtnf;L ubf{ ckgfpg' ug]{ sfo{ljlw
tf]lsP adf]lhd x'g]5 .
-%_ lg/LIf0f clws[tsf] cGo sfd, st{Jo / clwsf/ tyf lg/LIf0f clws[tn] lbPsf]
k|ltj]bg sfof{Gjog ;DaGwL Joj:yf tf]lsP adf]lhd x'g]5 .
!^= pkef]Uo j:t'sf] k/LIf0f M lg/LIf0f clws[tn] bkmf !% adf]lhd lnPsf] pkef]Uo j:t'sf]
gd"gf k/LIf0fsf] nflu tf]lsPsf] cjlwleq k|of]uzfnfdf k7fpg' kg]{5 .
!&= sd;n pkef]Uo j:t' hkmt x'g] M bkmf !^ adf]lhd k/LIf0fsf] nflu k7fOPsf] pkef]Uo
j:t'sf] gd"gf k|of]uzfnfdf k/LIf0f x'Fbf sd;n pkef]Uo j:t' 7xl/Pdf ;DalGwt pkef]Uo
j:t'x? hkmt x'g]5g .
!*= ;hfo M b]xfosf] sfd sf/afxL ug]{ u/fpg]nfO{ s;"/sf] dfqf x]/L b]xfo adf]lhd ;hfo
x'g]5 M–
-s_ bkmf & ljk/Lt sfd sf/afxL ug]{ u/fpg]nfO{ tLg jif{;Dd s}b jf krf;
xhf/ ?k}ofF;Dd h/Ljfgf jf b'j} ;hfo .

10. -v_ bkmf ( sf] •=========== v08 -s_ ljk/Lt sfd sf/afxL ug]{ u/fpg]nfO{ b'O{
jif{;Dd s}b jf tL; xhf/ ?k}ofF;Dd hl/jfgf jf b'j} ;hfo .
-u_ bkmf !) sf] v08 -s_ ljk/Lt sfd sf/afxL ug]{ u/fpg]nfO{ tLg jif{;Dd
s}b jf krf; xhf/ ?k}ofF;Dd hl/jfgf jf b'j} ;hfo .
-3_ bkmf !) sf] v08 -v_, -u_ / -3_ ljk/Lt sfd sf/afxL ug]{ u/fpg]nfO{
kfFr jif{;Dd s}b jf Ps nfv ?k}ofF;Dd hl/jfgf jf b'j} ;hfo .
-ª_ bkmf !) sf] v08 -ª_ ljk/Lt sfd sf/afxL ug]{ u/fpg]nfO{ b]xfo adf]lhd
;hfo x'g]5 M–
-!_ HofgnfO{ vt/f k'Ug] ePdf rf}w jif{;Dd s}b jf kfFr nfv
?k}ofF;Dd hl/jfgf jf b'j} ;hfo .
-@_ z/L/sf] s'g} cËsf] zlQm IfL0f jf x/0f x'g ;Sg] ePdf bz
jif{;Dd s}b jf kfFr nfv ?k}ofF;Dd hl/jfgf jf b'j} ;hfo .
-#_ cGo cj:yfdf kfFr jif{;Dd s}b jf tLg nfv ?k}ofF;Dd hl/jfgf
jf b'j} ;hfo .
-r_ dfly plNnlvt sfd sf/afxL afx]s of] P]g jf o; P]g cGtu{t ag]sf]
lgod ljk/Lt cGo sfd sf/afxL ug]{ u/fpg]nfO{ b'O{ jif{;Dd s}b jf
Psnfv ?k}ofF;Dd hl/jfgf jf b'j} ;hfo .
!(= g]kfn ;/sf/ jfbL x'g] M o; P]g cGtu{tsf] d'2f g]kfn ;/sf/ jfbL x'g]5 .
@)= d'2fsf] txlssft / bfo/L M -!_ o; P]g adf]lhd ;hfo x'g] s;"/ ;DaGwL d'2fsf]
txlssft lg/LIf0f clws[tn] ug]{5 / To:tf] txlssftsf] sfd k"/f ePsf] k}+lt; lbgleq
;DalGwt lhNnf cbfnt ;dIf d'2f bfo/ ug'{ kg]{5 .
-@_ pkbkmf -!_ adf]lhd d'2f txlssft / bfo/ ubf{ lg/LIf0f clws[tn] ;/sf/L
jsLnsf] /fo lng ;Sg]5 / To:tf] d'2fsf] k|lt/Iff ;/sf/L jsLnaf6 x'g]5 .
@!= ;+lIfKt sfo{ljlw ckgfpg' kg]{ M o; P]g cGtu{t bfo/ ePsf] d'2fsf] sf/afxL / lsgf/f
ubf{ ;+lIfKt sfo{ljlw P]g, @)@* adf]lhdsf] sfo{ljlw ckgfpg' kg]{5 .
•
s]xL g]kfn P]g ;+zf]wg ug]{ P]g, @)%% åf/f lemlsPsf] .

11. @@= Ifltk"lt{sf] bfaL ug{ ;Sg] M o; P]gsf] ljk/Lt x'g] u/L pkef]Uo j:t' jf ;]jf laqmL ljt/0f
jf k|bfg u/]sf] sf/0faf6 s'g} pkef]QmfnfO{ s'g} klg lsl;dsf] xfgL gf]S;fgL x'g uPdf
To:tf] pkef]Qmfsf] tkm{af6 s'g} pkef]Qmf ;+:yfn] To:tf] pkef]Uo j:t' jf ;]jf laqmL
ljt/0f jf k|bfg ug]{ JolQmaf6 Ifltk"lt{ e/fO{ kfpF egL Ifltk"lt{ ;ldlt ;dIf To;/L xfgL
gf]S;fgL k'u]sf] k}+tL; lbgleq ph'/L ug{ ;Sg]5 .
@#= Ifltk"lt{ ;ldlt M -!_ bkmf @@ adf]lhd k/]sf] ph'/L pk/ 5fglag u/L pkef]QmfnfO{ k'Ug
uPsf] xfgL gf]S;fgL afkt Ifltk"lt{ lbnfpgsf] lgldQ k|To]s lhNnfdf b]xfo adf]lhd Ps
Ifltk"lt{ ;ldltsf] u7g x'g]5 M–
-s_ k|d'v lhNnf clwsf/L – cWoIf
-v_ lhNnfGofolwjQmf – ;b:o
-u_ lhNnf d]l8sn clws[t – ;b:o
-3_ g]kfn ;/sf/n] tf]s]sf] lhNnf pkef]Qmf
;+:yfsf] k|ltlglw – ;b:o
-ª_ k|ltlglw, lhNnf pBf]u jfl0fHo ;+3 – ;b:o
-r_ g]kfn ;/sf/n] tf]s]sf] cles[t – ;b:o–;lrj
-@_ Ifltk"lt{ ;ldltn] Ifltk"lt{sf ;DaGwdf k/]sf] ph'/Ldf tf]lsPsf] cjlwleq lg0f{o
ug'{ kg]{5 / ;f] lg0f{o ubf{ ckgfpg' kg]{ sfo{ljlw tf]lsP adf]lhd x'g]5 .
@$= Ifltk"lt{ lbnfpg] M bkmf @@ adf]lhd Ifltk"lt{sf] lgldQ k/]sf] ph'/L pk/ 5fglag u/L
Ifltk"lt{ ;ldltn] pkef]QmfnfO{ xfgL gf]S;fgL k'Ug uPsf] 7x/ u/]df xfgL gf]S;fgLsf]
cfwf/df Ifltk"lt{ afktsf] /sd pkef]Qmf jf lghsf] xsjfnfnfO{ lbnfpg]5 .
@%= k'g/fj]bg M bkmf @$ adf]lhd Ifltk"lt{ ;ldltn] u/]sf] lg0f{o pk/ lrQ ga'emg] JolQmn] ;f]
lg0f{o ePsf] ldltn] k}+tL; lbgleq ;DalGwt k'g/fj]bg cbfntdf k'g/fj]bg ug{ ;Sg]5 .
@^= k|rlnt sfg"g adf]lhd d'2f rnfpg ;lsg] M o; P]g adf]lhd s;"/ 7xl/g] sfd sf/afxL
cGo k|rlnt sfg"g cGtu{t klg s;"/ 7xl/g] /x]5 eg] pQm k|rlnt sfg"g adf]lhd d'2f
rnfpg o; P]gn] afwf k'¥ofPsf] dflgg] 5}g .
@&= pk;ldlt u7g ug{ ;Sg] M -!_ o; P]gsf] p2]Zo k"lt{sf] nflu g]kfn ;/sf/ jf kl/ifbn]
cfjZos pk;ldltx? U7g ug{ ;Sg]5 .

12. -@_ pkbkmf -!_ adf]lhd ul7t pk;ldltx?sf] sfd, st{Jo, clwsf/ / sfo{ljlw g]kfn
;/sf/ jf kl/ifbn] tf]lslbP adf]lhd x'g]5 .
@*= clwsf/ k|Tofof]hg M g]kfn ;/sf/ jf kl/ifbn] o; P]g adf]lhd cfkm"nfO{ k|fKt clwsf/x?
dWo] cfjZostfcg';f/ s]xL clwsf/ bkmf @& adf]lhd ul7t pk;ldlt jf s'g} clws[t
sd{rf/LnfO{ k|Tofof]hg ug{ ;Sg]5 .
@(= c;n lgotn] u/]sf] sfdsf] arfp M lg/LIf0f clws[t, Ifltk"lt{ ;ldlt jf g]kfn ;/sf/n]
s'g} sd{rf/Ln] of] P]g jf o; P]g cGtu{t ag]sf] lgod adf]lhd cfˆgf] st{Jo kfng ubf{
c;n lgotn] u/]sf] sfd sf/jfxL k|lt lgh JolQmut ?kn] hjfkmb]xL x'g] 5}g .
#)= lgod agfpg ;Sg] M o; P]gsf] p2]Zo k"lt{sf] nflu g]kfn ;/sf/n] cfjZos lgodx?
agfpg ;Sg]5 .
=========================================================
b|i6Jo M s]xL g]kfn P]g ;+;f]wg ug]{ P]g, @)%% åf/f ?kfGt/ ePsf zAbx? M–
ælhNnf ;/sf/L clwjQmfÆ sf] ;§f ælhNnfGofolwjQmfÆ .