It's not about being just an "implementation partner." What the customer wants is a transformation advisor. On an enterprise cloud platform, the tech is part of the service -- which makes more time for more interesting things.
Big Data Goes to Work - Liberating Latent Value in a Connected World - P.CoffeePeter Coffee
Material presented to a session of the Mathematical Sciences Colloquium series at University of Montana - Missoula on 7 December 2015: opportunities, challenges, enabling technologies, practices and impacts of "big data" strategies
Peter Coffee (VP Platform Research at salesforce.com) keynote on harnessing disruption in Mobile, Social, and Big Data technologies using cloud services and predictive tools
It's About The Citizen - Changing Needs and Rising ExpectationsPeter Coffee
Presented as keynote to GTEC 2014 in Ottawa, 28 October 2014 by Peter Coffee of Salesforce
A “cloud computing” conversation used to be a plan to cut IT costs and accelerate project schedules. Today, it’s becoming a citizen-driven discussion of improving the visibility, availability and accountability of every institution of modern life — in a world where people have a whole new level of power to discover, share, and collaborate in identifying and confronting challenges as well as pursuing new opportunities. Not merely the execution, but even the basic mission, of government and other organs of society is in the crosshairs. Peter Coffee brings salesforce.com’s global perspective, as thrice-named “World’s Most Innovative Company” (Forbes), to share with theGTEC community and to offer opportunities for action.
Loewy is an award-winning full-service interactive agency, dedicated to orchestrating great creative and great business strategies in triumphant harmony. In this presentation we explore digital publishing and a variety of solutions for; content monetizaton, product launches, responsive design, lead generation, subscriptions and free trials, online media kits, email newsletters and publication design.
Big Data Goes to Work - Liberating Latent Value in a Connected World - P.CoffeePeter Coffee
Material presented to a session of the Mathematical Sciences Colloquium series at University of Montana - Missoula on 7 December 2015: opportunities, challenges, enabling technologies, practices and impacts of "big data" strategies
Peter Coffee (VP Platform Research at salesforce.com) keynote on harnessing disruption in Mobile, Social, and Big Data technologies using cloud services and predictive tools
It's About The Citizen - Changing Needs and Rising ExpectationsPeter Coffee
Presented as keynote to GTEC 2014 in Ottawa, 28 October 2014 by Peter Coffee of Salesforce
A “cloud computing” conversation used to be a plan to cut IT costs and accelerate project schedules. Today, it’s becoming a citizen-driven discussion of improving the visibility, availability and accountability of every institution of modern life — in a world where people have a whole new level of power to discover, share, and collaborate in identifying and confronting challenges as well as pursuing new opportunities. Not merely the execution, but even the basic mission, of government and other organs of society is in the crosshairs. Peter Coffee brings salesforce.com’s global perspective, as thrice-named “World’s Most Innovative Company” (Forbes), to share with theGTEC community and to offer opportunities for action.
Loewy is an award-winning full-service interactive agency, dedicated to orchestrating great creative and great business strategies in triumphant harmony. In this presentation we explore digital publishing and a variety of solutions for; content monetizaton, product launches, responsive design, lead generation, subscriptions and free trials, online media kits, email newsletters and publication design.
In this deck, Greylock Partner Jerry Chen reviews some of the traditional economic moats that technology companies typically leverage and how they are being disrupted. I believe that startups today need to build systems of intelligence™ — AI powered applications — “the new moats.”
GE: How an Industrial Leviathan became a Digital GiantCapgemini
An Interview with Beth Comstock – Vice Chairman of General Electric exploring the companies key milestones in their Digital Transformation Journey. Areas explored include their trajectory towards a digital industrial company, GE’s Predix Platform, a cornerstone in GE’s digital strategy, how they operationalized their digital strategy through investment, greenfield and acquisitions, how they adapted a digital culture in a century old company and the rationale behind GE Digital, a shift to centralise their digital capabilities.
Telstra: Securing a Bright Digital Future for One of Australia’s Most Iconic ...Capgemini
We explore Telstra’s 5 year Digital transformation journey which started in 2011 where 20% of their customer transactions were digital compared to 56% in H1 2016. Telstra’s broad focus on being a more digital rather than physical company aligned with massive investment in IT systems together with their long term organic transformation route is also explored giving a clear indication of strategic imperatives to achieve successful digital transformation.
Through interviewing Monty Hamilton, Director of Digital Operations, we look at some of Telstra’s key achievements including their launch of a crowd-sourced customer support model, startup accelerator and their Digital First Program to name a few.
Digital Leadership Interview : Gavin Starks, CEO of the Open Data Institute (...Capgemini
"Large organizations should think about releasing their data and rely on third parties to innovate on their behalf rather than trying to innovate internally."
Accenture publishes its technology vision annually. It is a distillation of our extensive research over the course of the previous 12 months, the experiences of our research teams and the input of our clients. In it, we outline the emerging technology trends that forward-thinking CIOs will use to position their organizations to drive growth and high performance, rather than just focusing on cost-cutting and efficiency improvements.
Business leaders now accept that their organizations’ future success is bound up with their ability to keep pace with technology. CIOs have to play a key role in helping these business leaders recognize and seize the opportunities enabled by new trends—but the price of progress will have to be paid, along with new risks assumed.
We believe six technology trends will influence business over the next three to five years:
Context-based services. Where you are and what you are doing will drive the next wave of digital services.
Converging data architectures. Successfully rebalancing the data architecture portfolio and blending the structured with the unstructured are key to turning data into new streams of value.
Industrialized data services. The ability to share data will make it more valuable—but only if it is managed differently.
Social-driven IT. Realize that social is not just a bolt-on marketing channel. It will have true business-wide impact.
PaaS-enabled agility. The maturing platform-as-a-service (PaaS) market will shift the emphasis from cost-cutting to business innovation, supporting rapid evolution for business processes that need continuous change.
Orchestrated analytical security. Organizations will have to accept that their gates will be breached and begin preparing their second line of defense—data platforms—to mitigate the damage caused by attacks that get through.
How Big Data can drive innovative technologies and new approaches in large or...Nick Brown
Presentation by Nick Brown at Big Data in Paris on 8th March 2016. Overview about how we have developed a big data engine around search and unstructured content (with Sinequa) and how this has lead to innovating with mobility, user experience and digital health initiatives. Also provides access to our PitchIT open innovation site.
Booz Allen brings its pioneering work in advanced analytics—and the industry-leading expertise of its more than 500-member data science team—to transform our clients’ data into actions that keep them competitive in today’s data-driven economy.
Booz Allen’s industry-leading tradecraft helps clients solve problems previously considered beyond reach. We employ groundbreaking approaches in virtually every area of data science, including analytic techniques, modeling and simulation, optimization, data visualization, and infrastructure development.
To further push that envelope, Booz Allen has made major investments in transformative technologies to help clients. For the first time ever, our Cloud Analytics Reference Architecture gives clients the ability to bring together and harness all of their available data, of all types. Our pioneering breakthroughs in computer vision, machine learning, natural language processing and other capabilities are now enabling clients to drive mission and business success in new ways.
5 areas of focus to survive in a digital worldSpark Digital
The world is moving faster than ever before - are you in control of your business, or are you distracted. A digital business changes its approach in five key areas.
Grow your business with the power of Graph Database. We take a look at how a social graph database could help legal professionals Grow their Legal Practice
The death of big business (as we know it)Tradeshift
What do Moore’s Law, 3D printing, self-driving cars, machine learning, and other disruptive technologies have to do with supply chains and procure to pay?
More than you’d think. Tradeshift CEO and Co-founder Christian Lanng connected the dots during his tour de force keynote at the Credit Suisse 18th Annual Asian Investment Conference in Hong Kong.
Businesses will need to come up with new strategies and models in order to survive and prosper in the new digital environment. But doing so by optimizing for cost and using legacy ERP systems is no longer enough. Now, the ability to continuously change is what really matters if your business is to survive the tectonic shifts underway.
To help our clients learn more about their security environment we put together a tool that examined how many security tools our clients really used, and offered some recommendations from our experts based on the results.
Highlights from the EMC & VMware CIO Summit | ATLANTA 2013, where 50 CIOs discussed topics such as the Software-defined Data Center, Cloud, Converged Infrastructure, Big Data, Security, and IT in 2020.
Connected things are quickly expanding, beyond their traditional scope of industrial plumbing and their recent emergence as lifestyle novelty, to become a global and everyday norm. After the revolution comes the need for sustainable operation: what's involved in assuring that today's Internet of Factories, Internet of Transactions, and emerging Internet of Personal Devices can scale to the demands of billions of people and tens of billions of everythings? Peter Coffee, VP for Strategic Research at salesforce.com inc., examines the challenges and highlights the opportunities for robust and responsible leadership in the world that's taking shape today.
In this deck, Greylock Partner Jerry Chen reviews some of the traditional economic moats that technology companies typically leverage and how they are being disrupted. I believe that startups today need to build systems of intelligence™ — AI powered applications — “the new moats.”
GE: How an Industrial Leviathan became a Digital GiantCapgemini
An Interview with Beth Comstock – Vice Chairman of General Electric exploring the companies key milestones in their Digital Transformation Journey. Areas explored include their trajectory towards a digital industrial company, GE’s Predix Platform, a cornerstone in GE’s digital strategy, how they operationalized their digital strategy through investment, greenfield and acquisitions, how they adapted a digital culture in a century old company and the rationale behind GE Digital, a shift to centralise their digital capabilities.
Telstra: Securing a Bright Digital Future for One of Australia’s Most Iconic ...Capgemini
We explore Telstra’s 5 year Digital transformation journey which started in 2011 where 20% of their customer transactions were digital compared to 56% in H1 2016. Telstra’s broad focus on being a more digital rather than physical company aligned with massive investment in IT systems together with their long term organic transformation route is also explored giving a clear indication of strategic imperatives to achieve successful digital transformation.
Through interviewing Monty Hamilton, Director of Digital Operations, we look at some of Telstra’s key achievements including their launch of a crowd-sourced customer support model, startup accelerator and their Digital First Program to name a few.
Digital Leadership Interview : Gavin Starks, CEO of the Open Data Institute (...Capgemini
"Large organizations should think about releasing their data and rely on third parties to innovate on their behalf rather than trying to innovate internally."
Accenture publishes its technology vision annually. It is a distillation of our extensive research over the course of the previous 12 months, the experiences of our research teams and the input of our clients. In it, we outline the emerging technology trends that forward-thinking CIOs will use to position their organizations to drive growth and high performance, rather than just focusing on cost-cutting and efficiency improvements.
Business leaders now accept that their organizations’ future success is bound up with their ability to keep pace with technology. CIOs have to play a key role in helping these business leaders recognize and seize the opportunities enabled by new trends—but the price of progress will have to be paid, along with new risks assumed.
We believe six technology trends will influence business over the next three to five years:
Context-based services. Where you are and what you are doing will drive the next wave of digital services.
Converging data architectures. Successfully rebalancing the data architecture portfolio and blending the structured with the unstructured are key to turning data into new streams of value.
Industrialized data services. The ability to share data will make it more valuable—but only if it is managed differently.
Social-driven IT. Realize that social is not just a bolt-on marketing channel. It will have true business-wide impact.
PaaS-enabled agility. The maturing platform-as-a-service (PaaS) market will shift the emphasis from cost-cutting to business innovation, supporting rapid evolution for business processes that need continuous change.
Orchestrated analytical security. Organizations will have to accept that their gates will be breached and begin preparing their second line of defense—data platforms—to mitigate the damage caused by attacks that get through.
How Big Data can drive innovative technologies and new approaches in large or...Nick Brown
Presentation by Nick Brown at Big Data in Paris on 8th March 2016. Overview about how we have developed a big data engine around search and unstructured content (with Sinequa) and how this has lead to innovating with mobility, user experience and digital health initiatives. Also provides access to our PitchIT open innovation site.
Booz Allen brings its pioneering work in advanced analytics—and the industry-leading expertise of its more than 500-member data science team—to transform our clients’ data into actions that keep them competitive in today’s data-driven economy.
Booz Allen’s industry-leading tradecraft helps clients solve problems previously considered beyond reach. We employ groundbreaking approaches in virtually every area of data science, including analytic techniques, modeling and simulation, optimization, data visualization, and infrastructure development.
To further push that envelope, Booz Allen has made major investments in transformative technologies to help clients. For the first time ever, our Cloud Analytics Reference Architecture gives clients the ability to bring together and harness all of their available data, of all types. Our pioneering breakthroughs in computer vision, machine learning, natural language processing and other capabilities are now enabling clients to drive mission and business success in new ways.
5 areas of focus to survive in a digital worldSpark Digital
The world is moving faster than ever before - are you in control of your business, or are you distracted. A digital business changes its approach in five key areas.
Grow your business with the power of Graph Database. We take a look at how a social graph database could help legal professionals Grow their Legal Practice
The death of big business (as we know it)Tradeshift
What do Moore’s Law, 3D printing, self-driving cars, machine learning, and other disruptive technologies have to do with supply chains and procure to pay?
More than you’d think. Tradeshift CEO and Co-founder Christian Lanng connected the dots during his tour de force keynote at the Credit Suisse 18th Annual Asian Investment Conference in Hong Kong.
Businesses will need to come up with new strategies and models in order to survive and prosper in the new digital environment. But doing so by optimizing for cost and using legacy ERP systems is no longer enough. Now, the ability to continuously change is what really matters if your business is to survive the tectonic shifts underway.
To help our clients learn more about their security environment we put together a tool that examined how many security tools our clients really used, and offered some recommendations from our experts based on the results.
Highlights from the EMC & VMware CIO Summit | ATLANTA 2013, where 50 CIOs discussed topics such as the Software-defined Data Center, Cloud, Converged Infrastructure, Big Data, Security, and IT in 2020.
Connected things are quickly expanding, beyond their traditional scope of industrial plumbing and their recent emergence as lifestyle novelty, to become a global and everyday norm. After the revolution comes the need for sustainable operation: what's involved in assuring that today's Internet of Factories, Internet of Transactions, and emerging Internet of Personal Devices can scale to the demands of billions of people and tens of billions of everythings? Peter Coffee, VP for Strategic Research at salesforce.com inc., examines the challenges and highlights the opportunities for robust and responsible leadership in the world that's taking shape today.
The Rising Floor of Platform - MIT Platform Summit 2014Peter Coffee
If someone thinks that they can create differentiating value by starting at the level of what you sell, at a cost that enables them to sell the result, then you are - to them - a platform. Too much lower, you're plumbing. Above that level, you're a competitor or an irrelevant product. What should a platform provide today, as 24x7 connected people want trustworthy access to data and command of useful function?
Game of Phones - Becoming the Architects of Connection (Midwest Dreamin' Clos...Peter Coffee
Over a span of 30-something years, the CPU speed of a mainstream personal computer has grown by less than a factor of one thousand -- while the connectivity bandwidth that people expect (in workplace, home, and even in mobile activities) has grown 200 times that much. If we called them "(inter)personal connectors," we might be capturing more correctly the role of the "PC" and its descendants in our lives -- but in most organizations, we still treat IT more as a discipline of automation and calculation and archival than as a medium of connection and collaboration. Peter Coffee shares current research and a global perspective on what it means for the Salesforce community to take the lead in repurposing and reculturing the modern era's defining technology.
Inside Out and Upside Down - FOO Camp 2016 - Peter CoffeePeter Coffee
Four "truths" of IT are still true enough to yield ROI by pursuing their further development -- but you'll never realize how much you left on the table by failing to appreciate their transformation in a massively connected world.
Crowdsourced topic rankings at Snowforce 2017 in Salt Lake City drove this one-hour "Top 10" -- from evolving role of CIO, up through AI-leveraged connection, into a culture of innovation. (Peter Coffee, VP for Strategic Research at Salesforce)
Salesforce for Nonprofits: Turn Big Data into Social ChangeSalesforce.org
Salesforce Analytics Cloud is Analytics for the Rest of Us and leading nonprofits are already showing how big data can help solve the world’s complex problems. Learn how Project 8 is using Analytics Cloud to help ensure that the 8 billion people that will live on this earth in 15 years will have the food, water, and energy they need.
This is the keynote address from the July 17th, 2013 Becoming a Customer Company event. This was a co-sponsored event by Magnet 360, salesforce.com, and Marketo. This presentation includes slides as presented by Peter Coffee, Andy MacMillan, Scott Litman, and Jeremiah Owyang.
Deriving Intelligence from Customer Actions: Data Marketing 2015 presentation Mathew Sweezey
Understand customers wants, needs, and desires is a tricky business but it can be made much easier if you understand three key ideas: stage based marketing, system of relevance, and the fundamentals of modern consumer desires. This presentation was created for the Data Marketing conference in Toronto 2015, and outlines new research into modern buyers, and how to understand their needs, derive intelligence from their actions, and provide the best experience possible in the modern era.
Peter Coffee of salesforce.com summarizes the state of the cloud after a decade of enterprise assimilation, and lays out the upside value opportunities of the reconceived Cloud 2 -- combining cloud economy with connected community
With this presentation, Sampsa Lindroos from Fluido accompanied by Lotta Laurin from Salesforce, speaking during the Marketing Automation Unplugged-event organized by SBD on February 5th 2015, explained how companies can succeed with their marketing automation through the use of Salesforce's Marketing Cloud solutions. They briefly went through the situation today, and presented some views on the future, all through the prism of Salesforce.
Bootstrap, Angel or Venture: Determining the Right Financing Strategy for You...Judy Loehr
This presentation was shared at Dreamforce 2016 to help early-stage cloud business application startup teams understand how investors will evaluate their markets so they can plan the right financing strategy from the beginning.
Polaris Project and Next Generation Case and Program Management Salesforce.org
Too many nonprofit organizations lose countless hours and resources on inefficient manual systems, which can take them away from delivering the quality programs and services that are so urgently needed. The next generation of nonprofits is changing this paradigm, leveraging mobile, social and cloud technologies to put their constituents at the center. With a 360-view of every constituent touch point, nonprofits can spend less time on paperwork and more time serving their communities.
Join us to discover how Polaris Project uses Salesforce to combat human-trafficking. Learn how they are connecting all of their service channels-- toll-free hotline, text, web and email--to meet those in need. See how Polaris is also using data to go beyond reporting to influence policy and transform their strategy so they can reduce trafficking around the United States and reach more survivors.
Who Should Attend:
Human services organizations
Program managers
Case managers
Anyone interested in connecting with their community in powerful new ways
The biggest problems facing marketers today is how to drive business amidst the rapidly changing environment. This presentation details the effects of limitless media on consumers, their changes in their desires, and how to systematically build marketing programs to drive demand in the infinite media landscape.
Security is too often discussed in terms of what it prevents rather than what it assures. Too much trust in narrowly focused technology, combined with too much fear of the unknown in areas like adoption of the cloud, combine to make many enterprise and other IT systems unnecessarily expensive and inadequately trustworthy.
New Services, No Silos: The Next 15 YearsPeter Coffee
The cloud is now the mainstream. Congratulations. That means it’s no longer special to be cloudy. What’s needed now is a re-thinking of what IT does. Let legacy IT incumbents relocate the past century’s silos to the past decade’s server farms. The salesforce.com community is already re-inventing business processes, around the informed and elevated expectations of cloud-native collaborative customers and their connected things. Peter Coffee shares a global perspective on present facts, near-term implications, and the opportunities and challenges of continued leadership above the cloud.
Presented as opening keynote at Midwest Dreamin' 2014 in Chicago by Peter Coffee of salesforce.com inc.
How To Thrive In A World of Connected CustomersPeter Coffee
What it means to be customer-centric; how mobile devices, apps and social networks transform behaviors of customers and require new analytics and new commitments from organizations
Looking Back at the Next Ten Years - Fusion Symposium 2024Peter Coffee
In 2024, what will we say we should have seen coming ten years before? Opening keynote to Fusion Symposium in Madison, Wisconsin by Peter Coffee of salesforce.com inc.
Presentation to CleanTech Future Conference II in San Francisco, 4 November 2013, on multi-tenancy's 95% reduction of IT CO2 footprint - versus timid incrementalism of virtual-machine approach
Better, faster and cheaper can be exactly the wrong thing to do when fundamentally different models are enabled and compelled by the revolutions of social connection, mobile connection and big-data discovery. Annual end-of-summer address to joint meeting of L.A. chapters of ACM and AITP, 19 September 2013
Future Normal - Why Every IT Trend Points to PaaSPeter Coffee
Presented by Peter Coffee of salesforce.com to the Platform Strategy Executive Symposium of the MIT Center for Digital Business at the MIT Sloan School of Management, 26 July 2013
Scalable Social Business Models in a Sensor-Rich, Fully Connected World - Peter Coffee presentation at salesforce.com executive event in New York City, 26 Feb 2013
Social Models and Innovation EcosystemsPeter Coffee
Keynote presentation to MIT's conference, "Democratizing Innovation," 23 February 2013 -- by Peter Coffee, VP & Head of Platform Research, salesforce.com inc.
Label of "Web 3.0" deserves to be backed up by a fundamental change in what can be done, and what can be ignored, on the global network. Platform-as-a-Service abstraction earns the left-of-decimal uptick. Published under Creative Commons Attribution-No Derivative Works 3.0
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Neuro-symbolic is not enough, we need neuro-*semantic*
Unleash innovation on the Customer Success Platform
1. Unleash Innovation
with the Customer Success Platform
Peter Coffee
VP for Strategic Research
@petercoffee
2. Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such
uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from
the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact
could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues,
or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief,
any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our
services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in
our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of
any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate,
our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new
releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and
utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form
10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC
Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions
based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these
forward-looking statements.
3. Our Unchanging Mission
Customer Success Driver, Catalyst & Evangelist
Mainframe Client/Server
Enterprise
Cloud Computing
No Capital Barrier to Entry
Subscription-Model Pricing
Non-Disruptive Upgrades
Mobile, Connected, Collaborative
On-Time; On-Budget; On-Spec
Unsurpassed Pace of Innovation
High Capital Barrier to Entry
Not conceived for collaboration
3-10 year cycles of innovation
1960s 1980s Today
4. 15 Years of Customer Success
World’s #1 CRM provider
Most Admired Software Company
#1 most
admired in
software
Leader in Transformative Innovation
2011 • 2012 • 2013 • 2014
#7 best
company to
work for
8. The Best Way To Be Unreasonable – Believably
Facts – what we can see is true right now
Observations – selected facts and calculations
Consequences – projections, scenarios, boundary cases
Actions – what we can do right now
Long View – what to watch; what would change our plan
By no accident at all, this turns out to have an acronym;
So far as I know, no one else is calling their process FOCAL
9. We Can See the Future in Facts Observed Today
Looking back from 2024, we’d ask “Didn’t they notice…?”
Mobility, connectivity, interaction: hockey-stick curves
Data science: average salary topped $89k (11Apr’13)
InfoSec in alarming crisis: ½ of sensitive data were exposed (Dec’12)
Higher Ed challenged: ½-life of 4-year degree ~18 mos. (1Mar’13)
Employment redefined: 20-30% of Fortune 100 “contingent” (Mar’12)
Healthcare transition: cancer outpacing heart disease (CDC & ACS)
Globalization: 40% of MFG.com re-shored work in 1H12 (27Jun’12)
11. Our First Fifteen Years: “Cloud” Cutting Complexity
Our Next-Gen Mission: Connection Creating Community
Mobility: 3.6 billion subscribers = 50% of world population
Smartphones + Tablets outnumber people (13Oct’14)
12. Our First Fifteen Years: “Cloud” Cutting Complexity
Our Next-Gen Mission: Connection Creating Community
Mobility: 3.6 billion subscribers = 50% of world population
Yes, your car will be just a four-wheeled phone
13. Our First Fifteen Years: “Cloud” Cutting Complexity
Our Next-Gen Mission: Connection Creating Community
Mobility: 3.6 billion subscribers = 50% of world population (13Oct’14)
Connectivity: 12B devices by end 2014; 4 per person by 2020 (14Oct’14)
14. Tangible Value for Field Service Applications
“Wearable technologies
have been found to boost
employee productivity by
8.5%, experts from
Goldsmiths, University of
London have found.” - gold.ac.uk
“Augmented reality apps like
Aurasma could help field
service organizations
equip techs in the field…
product information with
the point of a camera.” -
thesmartvan.com
“In the next 3-5 years, the
industry likely to
experience the greatest
benefit from smartglasses
is field service, potentially
increasing profits by $1
billion annually.” – gartner.com
15. Our First Fifteen Years: “Cloud” Cutting Complexity
Our Next-Gen Mission: Connection Creating Community
Mobility: 3.6 billion subscribers = 50% of world population (13Oct’14)
Connectivity: 12B devices by end 2014; 4 per person by 2020 (14Oct’14)
Interaction: 864M avg. daily active users on Facebook in Sept.’14
16. Connected Customers Rewrite the Rules
• Cutoff Customers:
– Prospects get content from Marketing
– Buyers negotiate terms with Sales
– Customers raise issues with Support
• Connected Customers:
– Prospects seek insights from customers
– Buyers collaborate on competitor research
– Customers tell the world when they’re not happy
• Companies need new organizations & processes
– Every employee/contractor/partner is a sales or service rep
– Power to address issues must be pushed to edge of organization
– Collaborative response must be available on demand
17. Connected Citizens Redraw Their Contract
• Citizens Past:
– Voters are “audience” for a campaign
– Citizens served by agencies with monopoly power
– Oversight? Inconvenient hearings & information requests
• Citizens Present:
– Every individual interaction is effectively a press conference
– Invasion of profit-sector standards of customer experience
– Almost no such thing as a closed-door meeting
• Public sector needs new organizations & processes
– Every employee/contractor/partner is a spokesperson
– Every citizen is potentially an engaged advisor
– Community contribution is the only sustainable solution
18. Innovation? “Conscious, Purposeful Search”
• There are, of course, innovations that spring from a flash of genius. Most
innovations, however, especially the successful ones, result from a
conscious, purposeful search for innovation opportunities, which are
found only in a few situations. Four such areas of opportunity exist within a
company or industry: unexpected occurrences, incongruities, process
needs, and industry and market changes.
• Three additional sources of opportunity exist outside a company in its social
and intellectual environment: demographic changes, changes in
perception, and new knowledge.
• True, these sources overlap, different as they may be in the nature of their
risk, difficulty, and complexity, and the potential for innovation may well lie in
more than one area at a time. But together, they account for the great
majority of all innovation opportunities.
Peter Drucker, “The Discipline of Innovation,” August 2002
hbr.org/2002/08/the-discipline-of-innovation/
19. Connection: The Differentiating Competency
• Old Competitors:
– Recognized by customers and prospects as rival brands
– Defined by comparable capital assets and expertise
– Bigger threaten with scale; Smaller threaten with agility
• Connection Competitors:
– Discovered by customers and prospects as viral services
– Defying category definitions with lifestyle positioning
– Empowered by data across multiple spheres of behavior
• Who’s Your Competitor Now?
– If Google, Amazon, Walmart, PayPal, Square and eBay aren’t on the list…
…you need a wider and longer list
20. Connection: The Differentiating Competency
• Old Competitors:
– Recognized by customers and prospects as rival brands
– Defined by comparable capital assets and expertise
– Bigger threaten with scale; Smaller threaten with agility
• Connection Competitors:
– Discovered by customers and prospects as viral services
– Defying category definitions with lifestyle positioning
– Empowered by data across multiple spheres of behavior
• Who’s Your Competitor Now?
– If Google, Amazon, Walmart, PayPal, Square and eBay aren’t on the list…
…you need a wider and longer list
21. It’s a Connection Platform
Work.co
m
Did somebody say “CRM”?
Marketin
g
Service
Sales
On average, reps using Salesforce CRM see:
+29% increase in sales from greater visibility
+34% increase in sales productivity
+42% increase in forecast accuracy
It’s what you touch most often
It’s how you control where you go
The steering wheel is not the car
22. It’s a Connection Platform
Sales
It begins with data
The salesforce.com multi-tenant database is
secure, scalable, and equipped to build
collaborative and event-driven applications –
far more quickly than any mere data
container
Database.com
23. It’s a Connection Platform
Sales
Force.com platform is “under the hood” of
Salesforce CRM: it enables rapid
customization with clicks, not code, but
still has full custom code capability.
Build 5x faster* than .Net or Java *
Force.com
Database.com
24. It’s a Connection Platform
Sales
Data.com puts data grooming at the point of use
Force.com
DaDtaata..ccoomm
Chatter
Database.com
Chatter brings data and processes right to you
25. It’s a Connection Platform:
Foundation for Customer Success
Marketing App
Exchange
Sales Service Work.com
Force.com
Data.Data.com
com
Chatter
Fuel
Wave
Heroku1 Communities
Database.com
26.
27.
28.
29.
30.
31. + 40 %
32 %
+ 40 %
+ +
39 %
+
55 %
Increase
in sales
Customer
satisfaction
Marketing
ROI
Customer
retention
Faster
deployment Connection Delivers Success
Average Percentage Improvements Reported by Salesforce Customers
Source: Salesforce Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary.
32.
33. Analytics for the Rest of Us
Introducing Wave: The Salesforce Analytics Cloud
Usable Mobile Open
Any Data Build Analytic
Search Based Collaboration Governance
Apps
& Trust
Self Service
34.
35. Introducing Salesforce1 Lightning
User Interface
Sales Service Marketing Community Analytics Apps
Components • Framework • Builder
APIs
PLATFORM SERVICES Force.com • Heroku • Wave
36. It’s Not A Service Without Security
Compliance. Worldwide. Simplified.
• ISO 27001 Certification
•SOC-1 (SSAE 16 – Audit Report)
•SOC-2 (Trust Principles Report)
•SOC-3 ‘SysTrust’ Audit Report
•U.S. GSA ‘Authority to Operate’ (Moderate)
•U.S. FedRAMP PaaS and SaaS (Moderate)
•PCI DSS Compliance
• JIPDC (Japan Privacy Seal)
• TUV Certificate (German Data Protection)
• TRUSTe
37. “Service” Means Instant Readiness to Scale
“The city’s investment can go
further than just merely paying for
a new system. It’ll be able to take
advantage of other apps that work
on the Salesforce platform.”
38. Less Stagnation. More Innovation.
By Matthew Finnegan | Computerworld UK |
Published 10:29, 27 May 14
Eurostar has rolled out Salesforce CRM to improve customer service
for passengers…The high speed rail service previously relied on
up to 13 applications for call centre staff…
One of the main drivers…was the upgrade cycle for the software,
which could have resulted in customised features of the software
being lost. “There were no guarantees that the customisations
would live through the upgrade.”
Another is the ability to make changes to the system once it is live.
“With Salesforce, from the idea until it was done, took less than
two days. There is no way you can do that with other systems…”
39. Trusted. Results. Today.
Legacy IT approach “was
overloading the project with
software, overcomplicating the
site with CPU and memory
taxing applications. Servers
were constantly needing to be
restarted… Any replacement for
the current software will need to
be vastly more simple.”
"Salesforce has been an incredible
tool for us... We purchased on June
1st, and within 8 hours we actually
had published an iPad application...
In about a month, we have something
we can use as a platform that can
evolve with us... rapidly deployable,
works on different devices, highly
configurable..."
40. If It Isn’t a Faster Path to Success…
…Who Cares What It’s Called?
Enterprise
Cloud Computing
Fast Innovative Open Easy Trusted
No Hardware
No Software
Faster ROI
Flexible
Drama-Free
Upgrades
Continuous
Improvement
Any Device
API First
Data Portability
Secure
Transparent
Performance
at Scale
Subscription Model
Real-time
Customizations
AppExchange
41. Innovation Will Never Be Easy
Tunnel Vision
“Our customers don’t ask for that”
Petrification
“That’s not our business model”
Cowboys, Googlephiles & Pirates*
No boundaries, no focus, no discipline
* blogs.hbr.org/2012/04/the-four-worst-innovation-assa/
42. Forging the Chain of Co-Creation
Opportunity to offer ideas
Feedback: ideas seen to be considered
Implementation: visible effect of input
Attribution: coin of reputation economy
43. Opportunity Ascendant
Communities turn fickle
customers into loyal fans
Collaboration wins the
war for talent
Connected products
replace guesswork with data-driven insights
44. Connect...in Every New Way
Server
Mainframe / WAN
SNA
Terminal
LAN /WAN
Client
Client
Cloud
LTE
Mobile
Thousands value-add
moments
connected
things Billions Trillions
Millions
Wearable
45. Thank you
Peter Coffee
VP for Strategic Research
pcoffee@salesforce.com
@petercoffee
in/petercoffee
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