Proactive Performance Monitoring 
for UNIX and Windows Environments 
from a Single Pane of Glass 
Product Tour 
Presenter 
Srinivas Ramanathan (CEO, eG Innovations)
Agenda 
 Data Center Trends 
 Server Management Today 
 Unified Windows & Unix Monitoring using eG Enterprise 
– A live product tour 
 eG Enterprise licensing and architecture 
 Q&A 
 Next Steps 
© eG Innovations, Inc | www.eginnovations.com
Data Centers are Heterogeneous 
© eG Innovations, Inc | www.eginnovations.com
Factors Governing Choice of Server OS 
 Applications being hosted 
 Familiarity with the OS 
 Choice of the hardware vendor 
 Cost 
© eG Innovations, Inc | www.eginnovations.com
Virtualization is Predominant 
© eG Innovations, Inc | www.eginnovations.com
Managing Unix and Windows 
Two Different Worlds! 
Unix Windows 
© eG Innovations, Inc | www.eginnovations.com
IT Monitoring & Management Today 
Shell Scripts - Unix CiscoWorks - Network 
VMware VCOPS - Virtual 
© eG Innovations, Inc | www.eginnovations.com 
Event Viewer - Windows 
Task Manager - Windows 
EMC Ionix - Storage Cisco UCS Manager - Hardware
eG Enterprise – Live Demo 
© eG Innovations, Inc | www.eginnovations.com
Single Pane of Glass 
© eG Innovations, Inc | www.eginnovations.com
An Application Model - Citrix 
© eG Innovations, Inc | www.eginnovations.com 
How is the user 
experience? 
Are applications 
published on the server 
working well? 
Can you access the 
application server? 
Is the application’s 
Windows service 
Is threu anpnpinligc?ation 
processs running 
normally? 
Can you access the TCP 
port of the server? 
Can you ping the server? 
Is the server’s OS 
working properly?
Windows Monitoring 
© eG Innovations, Inc | www.eginnovations.com
Linux Monitoring 
© eG Innovations, Inc | www.eginnovations.com
Detailed Diagnosis 
© eG Innovations, Inc | www.eginnovations.com
Multi-Level Thresholds 
© eG Innovations, Inc | www.eginnovations.com
Automatic Baselining 
© eG Innovations, Inc | www.eginnovations.com
Problem Fix History 
© eG Innovations, Inc | www.eginnovations.com
Citrix On Windows 
© eG Innovations, Inc | www.eginnovations.com
Java on Linux 
© eG Innovations, Inc | www.eginnovations.com
Detailed Diagnosis 
© eG Innovations, Inc | www.eginnovations.com
Prioritization of Alerts Using the Layer 
Model 
© eG Innovations, Inc | www.eginnovations.com
Dashboards 
© eG Innovations, Inc | www.eginnovations.com
Extending eG For Monitoring Custom 
Applications 
© eG Innovations, Inc | www.eginnovations.com
Virtualization Monitoring 
© eG Innovations, Inc | www.eginnovations.com
Virtualization Monitoring 
© eG Innovations, Inc | www.eginnovations.com
Virtualization Monitoring 
© eG Innovations, Inc | www.eginnovations.com
In-N-Out Virtualization Monitoring 
• The Outside view shows the portion of physical 
resources used by each VM (CPU, disk, memory) 
• Provided by the virtualization hypervisor 
• Useful for capacity planning and identifying certain VM issues 
• Does NOT show why a VM is consuming resources 
Resources of the Physical Machine 
100% 
0 
VM4 
32% 
VM3 20% 
VM2 25% 
VM1 15% 
100% 
40% 
VM4 32% 
20% 
12% 
VM3 25% 60% 20% 
10 
% 
45 
% 
5 
% 
30% 
VM2 25% 
VM1 60% 10% 15% 
0 
Resources of the Physical Machine 
Apps inside a VM 
• The Inside view shows the portion of resources allocated to 
a VM that are used by each application and each user of the VM 
• Provided by the guest OS (for Windows: WMI) 
• Useful for user load balancing, identifying guest OS issues, misbehaving 
applications, and unauthorized user activities 
• Does show why a VM is consuming resources, accelerates fix 
© eG Innovations, Inc | www.eginnovations.com
Outside View of a VM 
© eG Innovations, Inc | www.eginnovations.com
Inside View of a VM 
© eG Innovations, Inc | www.eginnovations.com
Personalized View – Kim user 
© eG Innovations, Inc | www.eginnovations.com
Service Topology Views 
© eG Innovations, Inc | www.eginnovations.com
Correlated Alarms 
© eG Innovations, Inc | www.eginnovations.com
The eG Service Manager 
Service Manager eG Enterprise Manager 
Identify & resolve 
problems preemptively, 
before users call! 
© eG Innovations, Inc | www.eginnovations.com 
Profile Manager? Citrix? 
Application? 
VMware? 
Active Directory? EMC? 
The eG Enterprise Service Manager is a General Practitioner 
for your IT infrastructure.
eG Enterprise Architecture 
TRENDS 
ANALYSIS 
AUTO 
DISCOVERY 
DATA ANALYSIS 
MULTI-PHASE 
CORRELATION 
SERVICE LEVEL 
eG Plugins 
AGENTLESS 
MONITORING 
eG Monitoring 
SINGLE AGENT 
MONITORING 
© eG Innovations, Inc | www.eginnovations.com 
AUDITS 
SERVICE 
MONITORING 
REAL-TIME 
ALERTS 
SINGLE CLICK 
DIAGNOSIS 
MULTI-LEVEL 
DIAGNOSIS 
100% WEB 
INTERFACE 
AUTO 
THRESHOLDING 
PROBLEM 
MANAGEMENT 
eG Manager 
eG Console 
PERSONALIZED 
VIEWS 
CENTRAL 
CONFIGURATION 
ANY WHERE 
MONITORING 
NMS 
INTEGRATION 
ADVANCED 
REPORTING 
CONFIG CHANGE 
CONTROL 
ACTIONS 
INTEGRATION 
CONSOLE 
MULTI-LOCATION 
TESTING 
Services, Systems, Applications and Networks
The eG Universal Monitor 
•A single monitor license for Microsoft, 
Linux, Solaris, HPUX, AIX, VMware, Tru64 
•A single price, regardless of OS or server 
configuration - 2, 4, 8, 16 CPUs 
•A single agent for monitoring any 
application 
© eG Innovations, Inc | www.eginnovations.com 
•A single price to manage multiple 
applications on the same server 
•Auto-upgradeable 
•Agentless monitoring option 
•100% web-based – HTTP/HTTPS
Executive Report 
© eG Innovations, Inc | www.eginnovations.com
Operations Report 
© eG Innovations, Inc | www.eginnovations.com
Configuration Monitoring 
© eG Innovations, Inc | www.eginnovations.com
Change Tracking 
© eG Innovations, Inc | www.eginnovations.com
ROI of Total IT Performance Management 
© eG Innovations, Inc | www.eginnovations.com 
• Reduce downtime 
• Increase application availability 
• Boost user experience 
Boost 
User Satisfaction 
& Productivity 
• Simplify, automate & accelerate 
diagnosis & troubleshooting 
• Optimize staffing levels & reduce OPEX 
Reduce 
IT Support 
Cost & Complexity 
• Increase hardware utilization 
• Leverage investment in software 
• Right-size & optimize environment 
Reduce 
Infrastructure Cost & 
Avoid Cost Overruns 
• Accelerate deployments & rollout 
• Reduce risk, deliver successful projects 
& peace of mind 
Deliver Projects 
on Time, on Budget, 
on Target
Next Steps 
More details 
http://www.eginnovations.com/freetrial 
 Send an Email 
info@eginnovations.com 
 Call Us (866) 526 6700 
© eG Innovations, Inc | www.eginnovations.com
&

Unix Performance Monitoring Made Easy

  • 1.
    Proactive Performance Monitoring for UNIX and Windows Environments from a Single Pane of Glass Product Tour Presenter Srinivas Ramanathan (CEO, eG Innovations)
  • 2.
    Agenda  DataCenter Trends  Server Management Today  Unified Windows & Unix Monitoring using eG Enterprise – A live product tour  eG Enterprise licensing and architecture  Q&A  Next Steps © eG Innovations, Inc | www.eginnovations.com
  • 3.
    Data Centers areHeterogeneous © eG Innovations, Inc | www.eginnovations.com
  • 4.
    Factors Governing Choiceof Server OS  Applications being hosted  Familiarity with the OS  Choice of the hardware vendor  Cost © eG Innovations, Inc | www.eginnovations.com
  • 5.
    Virtualization is Predominant © eG Innovations, Inc | www.eginnovations.com
  • 6.
    Managing Unix andWindows Two Different Worlds! Unix Windows © eG Innovations, Inc | www.eginnovations.com
  • 7.
    IT Monitoring &Management Today Shell Scripts - Unix CiscoWorks - Network VMware VCOPS - Virtual © eG Innovations, Inc | www.eginnovations.com Event Viewer - Windows Task Manager - Windows EMC Ionix - Storage Cisco UCS Manager - Hardware
  • 8.
    eG Enterprise –Live Demo © eG Innovations, Inc | www.eginnovations.com
  • 9.
    Single Pane ofGlass © eG Innovations, Inc | www.eginnovations.com
  • 10.
    An Application Model- Citrix © eG Innovations, Inc | www.eginnovations.com How is the user experience? Are applications published on the server working well? Can you access the application server? Is the application’s Windows service Is threu anpnpinligc?ation processs running normally? Can you access the TCP port of the server? Can you ping the server? Is the server’s OS working properly?
  • 11.
    Windows Monitoring ©eG Innovations, Inc | www.eginnovations.com
  • 12.
    Linux Monitoring ©eG Innovations, Inc | www.eginnovations.com
  • 13.
    Detailed Diagnosis ©eG Innovations, Inc | www.eginnovations.com
  • 14.
    Multi-Level Thresholds ©eG Innovations, Inc | www.eginnovations.com
  • 15.
    Automatic Baselining ©eG Innovations, Inc | www.eginnovations.com
  • 16.
    Problem Fix History © eG Innovations, Inc | www.eginnovations.com
  • 17.
    Citrix On Windows © eG Innovations, Inc | www.eginnovations.com
  • 18.
    Java on Linux © eG Innovations, Inc | www.eginnovations.com
  • 19.
    Detailed Diagnosis ©eG Innovations, Inc | www.eginnovations.com
  • 20.
    Prioritization of AlertsUsing the Layer Model © eG Innovations, Inc | www.eginnovations.com
  • 21.
    Dashboards © eGInnovations, Inc | www.eginnovations.com
  • 22.
    Extending eG ForMonitoring Custom Applications © eG Innovations, Inc | www.eginnovations.com
  • 23.
    Virtualization Monitoring ©eG Innovations, Inc | www.eginnovations.com
  • 24.
    Virtualization Monitoring ©eG Innovations, Inc | www.eginnovations.com
  • 25.
    Virtualization Monitoring ©eG Innovations, Inc | www.eginnovations.com
  • 26.
    In-N-Out Virtualization Monitoring • The Outside view shows the portion of physical resources used by each VM (CPU, disk, memory) • Provided by the virtualization hypervisor • Useful for capacity planning and identifying certain VM issues • Does NOT show why a VM is consuming resources Resources of the Physical Machine 100% 0 VM4 32% VM3 20% VM2 25% VM1 15% 100% 40% VM4 32% 20% 12% VM3 25% 60% 20% 10 % 45 % 5 % 30% VM2 25% VM1 60% 10% 15% 0 Resources of the Physical Machine Apps inside a VM • The Inside view shows the portion of resources allocated to a VM that are used by each application and each user of the VM • Provided by the guest OS (for Windows: WMI) • Useful for user load balancing, identifying guest OS issues, misbehaving applications, and unauthorized user activities • Does show why a VM is consuming resources, accelerates fix © eG Innovations, Inc | www.eginnovations.com
  • 27.
    Outside View ofa VM © eG Innovations, Inc | www.eginnovations.com
  • 28.
    Inside View ofa VM © eG Innovations, Inc | www.eginnovations.com
  • 29.
    Personalized View –Kim user © eG Innovations, Inc | www.eginnovations.com
  • 30.
    Service Topology Views © eG Innovations, Inc | www.eginnovations.com
  • 31.
    Correlated Alarms ©eG Innovations, Inc | www.eginnovations.com
  • 32.
    The eG ServiceManager Service Manager eG Enterprise Manager Identify & resolve problems preemptively, before users call! © eG Innovations, Inc | www.eginnovations.com Profile Manager? Citrix? Application? VMware? Active Directory? EMC? The eG Enterprise Service Manager is a General Practitioner for your IT infrastructure.
  • 33.
    eG Enterprise Architecture TRENDS ANALYSIS AUTO DISCOVERY DATA ANALYSIS MULTI-PHASE CORRELATION SERVICE LEVEL eG Plugins AGENTLESS MONITORING eG Monitoring SINGLE AGENT MONITORING © eG Innovations, Inc | www.eginnovations.com AUDITS SERVICE MONITORING REAL-TIME ALERTS SINGLE CLICK DIAGNOSIS MULTI-LEVEL DIAGNOSIS 100% WEB INTERFACE AUTO THRESHOLDING PROBLEM MANAGEMENT eG Manager eG Console PERSONALIZED VIEWS CENTRAL CONFIGURATION ANY WHERE MONITORING NMS INTEGRATION ADVANCED REPORTING CONFIG CHANGE CONTROL ACTIONS INTEGRATION CONSOLE MULTI-LOCATION TESTING Services, Systems, Applications and Networks
  • 34.
    The eG UniversalMonitor •A single monitor license for Microsoft, Linux, Solaris, HPUX, AIX, VMware, Tru64 •A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs •A single agent for monitoring any application © eG Innovations, Inc | www.eginnovations.com •A single price to manage multiple applications on the same server •Auto-upgradeable •Agentless monitoring option •100% web-based – HTTP/HTTPS
  • 35.
    Executive Report ©eG Innovations, Inc | www.eginnovations.com
  • 36.
    Operations Report ©eG Innovations, Inc | www.eginnovations.com
  • 37.
    Configuration Monitoring ©eG Innovations, Inc | www.eginnovations.com
  • 38.
    Change Tracking ©eG Innovations, Inc | www.eginnovations.com
  • 39.
    ROI of TotalIT Performance Management © eG Innovations, Inc | www.eginnovations.com • Reduce downtime • Increase application availability • Boost user experience Boost User Satisfaction & Productivity • Simplify, automate & accelerate diagnosis & troubleshooting • Optimize staffing levels & reduce OPEX Reduce IT Support Cost & Complexity • Increase hardware utilization • Leverage investment in software • Right-size & optimize environment Reduce Infrastructure Cost & Avoid Cost Overruns • Accelerate deployments & rollout • Reduce risk, deliver successful projects & peace of mind Deliver Projects on Time, on Budget, on Target
  • 40.
    Next Steps Moredetails http://www.eginnovations.com/freetrial  Send an Email info@eginnovations.com  Call Us (866) 526 6700 © eG Innovations, Inc | www.eginnovations.com
  • 41.

Editor's Notes