The eG Enterprise Suite provides real-time monitoring and proactive infrastructure management to help customers rapidly diagnose IT performance issues. It uses automated root cause analysis to identify the underlying problem instead of just surface symptoms. This helps reduce troubleshooting time from hours to minutes. The single-agent monitoring solution provides visibility across applications, databases, networks and more to eliminate finger-pointing between teams. Customers have reported resolving issues 4-9 minutes faster and impacting 4,512 fewer customers per problem since using the eG Suite.
Delivering Java Applications? Ensure Top Performance Every Time, with Intell...John Williams
From pilot to production, eG Enterprise empowers enterprise organizations to deliver a better user experience and increased ROI by delivering comprehensive, converged performance management of Java application services. With optimized Java platforms delivered through Zing, Azul Systems enables Java-based businesses to focus on functionality and long-term lower operating costs rather than daily firefighting. Together, eG Enterprise and Azul Systems offer a proven Java environment designed to optimize the deployment, management, and scale of Java application services.
View these slides from this webinar where Bala Vaidhinathan, CTO of eG Innovations and Simon Ritter, Deputy CTO of Azul Systems discuss how:
• Java Application Service Management can be simplified and made more cost-effective, while delivering a better user experience
• eG Enterprise enhancements provide insights into Java applications running on the Zing runtime
• eG Enterprise and Azul Zing working together in a production Java installation can reduce costs, optimize deployments and deliver optimum user satisfaction
One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage?
George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.
How to Deliver an Exceptional End User Experience in your Citrix EnvironmenteG Innovations
Citrix Cloud services simplify the delivery and management of Citrix solutions, helping our users to extend their existing on-premises software deployments or even move one hundred percent to the cloud. Citrix Cloud services deploy secure digital workspaces in hours, placing the sensitive app, desktop and data resources on any cloud or hybrid cloud. Accessing the apps, desktops and any data has become easy than ever with Citrix Workspace. Citrix Workspace fully aggregates all apps, data, and files across all applications, and it offers a user-centric experience where everything you need to work is in one unified app, with conditional access and performance made simple based on user context and IT-designed policies.
Citrix Cloud services support the integration with different technologies that vary significantly from one organization to another. The first step for users is to access their provisioned desktops, applications, and files, which is why monitoring the logon performance has become critical for Citrix solutions. That's why eG Innovations provides a free login simulator for Citrix Workspace, through their eG Enterprise solution which is verified as Citrix Ready.
One of the primary requirements by organisations is to achieve exceptional Citrix user experience and service quality. eG Enterprise helps to proactively monitor all aspects of Citrix user experience - login times, application launch times, screen refresh latencies, virtual channel bandwidth usage, etc., and more importantly helps to identify underlying infrastructure tiers to help determine where the root cause of a problem lies; whether it is network, database, application, Citrix, or storage.
Discover how Citrix and eG Innovations combine to provide you with end-to-end performance management and learn how to:
• Deliver a secure digital workspace, and to improve business productivity with a fully integrated digital workspace from any cloud or hybrid cloud.
• Ensure the success of new deployments and migration to Citrix Cloud with pre-built migration reports
• End-to-end monitoring of Citrix services across user experience, session performance, connectivity, licensing, infrastructure health and capacity
• Monitor Citrix services on physical, virtual and cloud infrastructures from Single pane of glass.
How to consolidate Citrix Monitoring in a Single Pane of GlasseG Innovations
A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues.
Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications.
See how you can:
--Monitor and get proactive alerts on the experience seen by Citrix users
--Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc.
--Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack?
--Get insights to right-size and optimize your Citrix deployment
How to monitor all aspects of Citrix NetScaler usage and performance within t...eG Innovations
Citrix NetScaler / ADC has evolved into a networking powerhouse, supporting a variety of functions including application firewalls, VPN tunnels, caching and acceleration, compression, and ensuring fast delivery of web and desktop applications.
Since it plays a central role, the availability and performance of a Citrix NetScaler / ADC device is crucial. Not only does NetScaler / ADC performance impact the user experience, but more importantly, it is also important for safeguarding the security and sanctity of the IT infrastructure.
eG Enterprise monitors all aspects of Citrix NetScaler usage and performance within the context of any digital service — physical, virtual, cloud, and containers.
One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage?
George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.
Digital Workspaces and the Customer ExperienceeG Innovations
Customer experience is driving the digital age, and with the number of digital workers exploding the bar for assuring the digital user experience is quickly being raised — and not every enterprise is ready.
Fragmented monitoring approaches can make it all but impossible to connect the dots between complex, heterogeneous technical ecosystems, and the customer’s digital journey. The digital workspace can be a logical first step towards digital transformation but connecting the dots between ‘X-data’ (experience or XLA data) and ‘O-data’ (operational or SLA data) is not trivial.
In this webinar, John Worthington, Director of Customer Success at eG Innovations and an XLA Master, shows us:
-What role the Experience Level Agreement plays in the digital workspace
-The importance of unified, end-user-oriented views of digital workspace performance
-How converged APM/IPM can accelerate your customer experience journey
Best Practices for Troubleshooting Four Real-world Java Performance IssueseG Innovations
If you are managing or operating Java-based web applications, you have probably heard your users complain many a time that "the application is slow". After spending hours, you find out that the issue was not your application, but with a third party service that your application relies upon. Web application performance issues can also occur due to code problems, database table locks or slowness on the browser, to name a few reasons.
Learn how to troubleshoot four real-world performance issues with Java-based web applications in minutes.
Delivering Java Applications? Ensure Top Performance Every Time, with Intell...John Williams
From pilot to production, eG Enterprise empowers enterprise organizations to deliver a better user experience and increased ROI by delivering comprehensive, converged performance management of Java application services. With optimized Java platforms delivered through Zing, Azul Systems enables Java-based businesses to focus on functionality and long-term lower operating costs rather than daily firefighting. Together, eG Enterprise and Azul Systems offer a proven Java environment designed to optimize the deployment, management, and scale of Java application services.
View these slides from this webinar where Bala Vaidhinathan, CTO of eG Innovations and Simon Ritter, Deputy CTO of Azul Systems discuss how:
• Java Application Service Management can be simplified and made more cost-effective, while delivering a better user experience
• eG Enterprise enhancements provide insights into Java applications running on the Zing runtime
• eG Enterprise and Azul Zing working together in a production Java installation can reduce costs, optimize deployments and deliver optimum user satisfaction
One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage?
George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.
How to Deliver an Exceptional End User Experience in your Citrix EnvironmenteG Innovations
Citrix Cloud services simplify the delivery and management of Citrix solutions, helping our users to extend their existing on-premises software deployments or even move one hundred percent to the cloud. Citrix Cloud services deploy secure digital workspaces in hours, placing the sensitive app, desktop and data resources on any cloud or hybrid cloud. Accessing the apps, desktops and any data has become easy than ever with Citrix Workspace. Citrix Workspace fully aggregates all apps, data, and files across all applications, and it offers a user-centric experience where everything you need to work is in one unified app, with conditional access and performance made simple based on user context and IT-designed policies.
Citrix Cloud services support the integration with different technologies that vary significantly from one organization to another. The first step for users is to access their provisioned desktops, applications, and files, which is why monitoring the logon performance has become critical for Citrix solutions. That's why eG Innovations provides a free login simulator for Citrix Workspace, through their eG Enterprise solution which is verified as Citrix Ready.
One of the primary requirements by organisations is to achieve exceptional Citrix user experience and service quality. eG Enterprise helps to proactively monitor all aspects of Citrix user experience - login times, application launch times, screen refresh latencies, virtual channel bandwidth usage, etc., and more importantly helps to identify underlying infrastructure tiers to help determine where the root cause of a problem lies; whether it is network, database, application, Citrix, or storage.
Discover how Citrix and eG Innovations combine to provide you with end-to-end performance management and learn how to:
• Deliver a secure digital workspace, and to improve business productivity with a fully integrated digital workspace from any cloud or hybrid cloud.
• Ensure the success of new deployments and migration to Citrix Cloud with pre-built migration reports
• End-to-end monitoring of Citrix services across user experience, session performance, connectivity, licensing, infrastructure health and capacity
• Monitor Citrix services on physical, virtual and cloud infrastructures from Single pane of glass.
How to consolidate Citrix Monitoring in a Single Pane of GlasseG Innovations
A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues.
Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications.
See how you can:
--Monitor and get proactive alerts on the experience seen by Citrix users
--Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc.
--Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack?
--Get insights to right-size and optimize your Citrix deployment
How to monitor all aspects of Citrix NetScaler usage and performance within t...eG Innovations
Citrix NetScaler / ADC has evolved into a networking powerhouse, supporting a variety of functions including application firewalls, VPN tunnels, caching and acceleration, compression, and ensuring fast delivery of web and desktop applications.
Since it plays a central role, the availability and performance of a Citrix NetScaler / ADC device is crucial. Not only does NetScaler / ADC performance impact the user experience, but more importantly, it is also important for safeguarding the security and sanctity of the IT infrastructure.
eG Enterprise monitors all aspects of Citrix NetScaler usage and performance within the context of any digital service — physical, virtual, cloud, and containers.
One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage?
George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.
Digital Workspaces and the Customer ExperienceeG Innovations
Customer experience is driving the digital age, and with the number of digital workers exploding the bar for assuring the digital user experience is quickly being raised — and not every enterprise is ready.
Fragmented monitoring approaches can make it all but impossible to connect the dots between complex, heterogeneous technical ecosystems, and the customer’s digital journey. The digital workspace can be a logical first step towards digital transformation but connecting the dots between ‘X-data’ (experience or XLA data) and ‘O-data’ (operational or SLA data) is not trivial.
In this webinar, John Worthington, Director of Customer Success at eG Innovations and an XLA Master, shows us:
-What role the Experience Level Agreement plays in the digital workspace
-The importance of unified, end-user-oriented views of digital workspace performance
-How converged APM/IPM can accelerate your customer experience journey
Best Practices for Troubleshooting Four Real-world Java Performance IssueseG Innovations
If you are managing or operating Java-based web applications, you have probably heard your users complain many a time that "the application is slow". After spending hours, you find out that the issue was not your application, but with a third party service that your application relies upon. Web application performance issues can also occur due to code problems, database table locks or slowness on the browser, to name a few reasons.
Learn how to troubleshoot four real-world performance issues with Java-based web applications in minutes.
My Application is Slow | Best Practices for Troubleshooting and PreventioneG Innovations
IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow". You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge.
View these slides from our webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, discussed the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies – ensuring quick resolution and a positive user experience.
How to Obtain Peak Performance from Your Virtual EnvironmenteG Innovations
Virtualization introduces new dynamic dependencies – between physical machines and virtual machines (VMs) and between VMs. These dependencies make it quite complicated to monitor and manage virtualized infrastructures to ensure service performance and business continuity. For virtualization initiatives to be successful, it is critical that end-users see the same or better performance from virtual infrastructures as they had experienced with physical infrastructures.
The eG Monitor for Oracle VM correlates performance across the entire infrastructure, including Oracle VM Server for x86, guest VMs, and Oracle Linux. Automatic virtualization-aware root-cause diagnosis enables administrators to rapidly identify bottlenecks and to right-size their infrastructure for peak performance. In this webinar, you will learn how you can attain 360-degree visibility and pre-emptively detect and fix the root-cause of performance bottlenecks.
View this webinar to learn more about :
- Best practices in managing your virtual infrastructure
- Why use eG Monitor for Oracle VM
- Benefits of using Oracle VM for your Virtualization platform
Digital Workspace Deployment and Performance Monitoring in the New Normal - S...eG Innovations
The last year has been tumultuous for everyone. For the end-user computing community, it was an extraordinary time with everyone having to deal with new requirements from their businesses at short notice. Over the last 3 months, xenappblog and eG Innovations conducted a survey to learn how organizations have adapted their digital workspaces to the new normal. For this webinar titled Digital Workspace Deployment and Performance Monitoring in the New Normal, we have invited three EUC experts to analyze and share their thoughts on the key findings of this survey of over 1050 digital workspace professionals.
Join this webinar and learn answers to several key questions, such as how many organizations adopted digital workspaces for the first time, how many are using cloud workspaces, how popular are different workspace technologies, how many monitoring tools are being needed to get a complete view of the digital workspace environment, and many more.
#digitalworkspace
Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience.
Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to:
• Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs;
• Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
• View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
• Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
How to Avoid the Top 7 Mistakes Made When Managing Citrix PerformanceChristine Ackley
Citrix XenApp and XenDesktop are two of the most performance-sensitive applications being used in enterprise networks today. Citrix performance management is of critical importance because even a small glitch – anywhere in your infrastructure – can negatively affect the user experience and, ultimately, result in lost business revenue.
These slides are from our recent webinar , ‘How to Avoid the Top 7 Mistakes Made When Managing Citrix Performance’, where Raymond Otero, Manager of End-User Computing, Anexinet – a leading Citrix Gold Solution Advisor, and Srinivas Ramanathan, CEO of eG Innovations, discussed the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure a positive user experience and business continuity.
The "One Monitor": Tranform MS SCOM into an End-to-End Monitoring & Diagnosis...eG Innovations
Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.).
To extend SCOM for heterogeneous environments, multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity.
This is where eG Enterprise Microsoft SCOM Universal Management Pack comes in. View this presentation to see how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.
Oracle database performance monitoring diagnosis and reporting with EG Innova...eG Innovations
The Oracle database platform is powering many of today's business-critical applications and services. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. When Oracle database access is slow, is the issue with the Oracle database configuration or sizing? Or could it because of the storage tier? Virtualization platform? Application queries? Network?
Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into Oracle database environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to:
• Have a single unified monitoring solution that addresses your database, virtualization, network and storage monitoring, diagnosis, analytics, and reporting needs;
• Use intelligent analytics to analyze and correlate performance inside the database server and across the other tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
• View best-in-class customizable dashboards that integrate performance metrics regarding the database and other tiers to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
• Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
Citrix Troubleshooting 101: How to Resolve and Prevent Business-Impacting Cit...eG Innovations
One of the most challenging tasks for a Citrix administrator is when a user calls in complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, session itself is slow, etc. So, how does a Citrix admin go about solving these issues? A Citrix infrastructure has many tiers and dependencies. Where do you start looking, what do you analyze, and how do you triage?
Watch this webinar by George Spiers, Citrix CTP and EUC Architect, who shares his real-world experience to help you learn the art of Citrix troubleshooting. You will find out how to:
• Methodically go about finding the scope, magnitude of impact, and source of the problem
• Troubleshoot common Citrix problems like slow logons, slow app/desktop launch, disconnecting sessions, frozen sessions, etc.
• Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.)
• Optimize the Citrix environment for maximum performance
At the end, we discuss how automated monitoring can help accelerate performance troubleshooting.
Citrix Cloud Services - Are they right for you ?eG Innovations
Being able to quickly scale up and deploy Citrix quickly to your workforce has never been more important. And Cloud-based service is a strategic direction for Citrix, one that you cannot ignore if you are a Citrix client. So, what are the benefits of Citrix Cloud and what are the caveats?
George Spiers walks us through the pros and cons of migrating to Citrix Cloud.
• The Citrix Cloud architecture
• Architectural considerations when migrating to Citrix Cloud
• How to decide what stays on-prem and what is in the cloud
• Performance monitoring: How far do Citrix Director and Performance Analytics go
eG Enterprise Logon Simulator for Citrix XenApp & XenDesktopeG Innovations
eG Enterprise Citrix logon simulator helps you fix XenApp & XenDesktop issues before users are affected. Proactively monitor Citrix XenApp logon slowdowns.
In this presentation, you will discover how to:
- Proactively monitor logon performance by simulating and testing XenApp and XenDesktop logon sessions from various locations
- Identify why logon is slow and which step in the logon process takes more processing time: is it authentication, enumeration, HDX session establishment, application launch?
- Test and ensure if the entire Citrix delivery infrastructure (XenApp, XenDesktop, NetScaler, StoreFront, PVS, license server, AD, etc.) is working as expected to support user logon
- Leverage deep Citrix monitoring capabilities of eG Enterprise to identify real user logon issues in real time and provide speedy resolution
Beyond Monitoring | Leveraging Unified IT Performance Management for Patient ...eG Innovations
Application and desktop virtualization offer so much promise for smart growth, flexibility and cost savings in healthcare IT today, but along with this potential comes substantial risk. Poor performance and a bad end-user experience can degrade productivity, inflate management costs and, worst of all, negatively impact quality of care and patient satisfaction. At the same time, the healthcare IT infrastructure has increased in both scale and complexity. Hence, administrators struggle to determine when a slowdown happens what is the cause: Citrix? VMware? Storage? Windows? The application?
View these slides from our webinar where, along with HiMSS, Wendy Howard, Infrastructure Engineer with St. Charles Healthcare and Bala Vaidhinathan, CTO with eG Innovations, discussed how implementing unified performance-management powered a transformation from difficult, slow and reactive performance troubleshooting to well-planned, strategic rollouts, proactive maintenance, simple executive reporting and rapid caregiver support.
How to Achieve Great Citrix User ExperienceeG Innovations
Users expect - and demand – that the performance of their virtual applications and desktops match, if not exceed, the performance of their physical applications and desktops. So, when virtualizing Citrix applications or desktops, a great user experience is the key for success. Slow logons, session disconnects and screen freezes are just some of the performance issues that might affect user experience when virtualizing Citrix environments.
To avoid these potential issues and ensure the success of Citrix-based IT transformation initiatives, IT managers must be able to monitor and manage the user experience to ensure optimal user satisfaction and productivity. View these slides from our most recent webinar where Bala Vaidhinathan, CTO of eG Innovations, discusses how you can monitor and manage the experience of your Citrix users to guarantee Citrix virtualization success
Ensure The Success of VMware Horizon View DeploymentseG Innovations
VMware Horizon View allows IT organizations to deliver virtual or hosted desktops and applications through a single platform to users. The success of these virtual desktop deployments is linked to the user experience: virtual desktops have to deliver better performance than physical desktops.
This webinar presentation helps you learn how you can unlock the benefits of desktop and application virtualization by enabling your organization to monitor, diagnose and report on the performance of your VMware Horizon View infrastructure.
Java Application Performance and AnalyticseG Innovations
This webinar highlights how next-generation application performance monitoring & analytics provides deep visibility into the Java stack to accelerate the diagnosis of application performance issues and quickly restore user experience. During the live demonstration, we will show how to:
- Have a single unified monitoring solution that addresses your application monitoring, diagnosis, analytics, and reporting needs;
- Use intelligent analytics to analyze and correlate performance inside the Java stack and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
- View best-in-class customizable dashboards that integrate Java application performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
- Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
Whether you are migrating from Citrix XenApp 4.5 to 6.5 or from 6.5 to 7.5, or you are virtualizing your desktops as part of your Windows XP to Windows 7/8 migration project, performance is a key priority. Users will expect the same or better performance after the migration as they had before the migration. When performance problems occur, the migration is always blamed first!
Join this webinar to learn about the latest best practices and secrets for making your Citrix and desktop migrations successful. Performance management experts Dennis Callaghan (Senior Analyst, 451 Research), Rick Ruskin (Vice President, VDX) and Bala Vaidhinathan (CTO, eG Innovations) will discuss how to:
- Transform your Citrix and desktop environments successfully without project delays or cost overruns
- Deliver superior end-user experience, simplify management, and reduce cost - before, during and after migration
- Assure user satisfaction by pre-emptively detecting and resolving performance issues - before users are impacted
- Utilize next-gen management solutions to accelerate troubleshooting and identify the true root-cause of problems (is it the Network? Database? Application? Citrix? Virtual platform? Storage?)
- Ensure maximum ROI by right-sizing IT infrastructure using powerful analytics & reporting
How to Detect & Resolve Five Common Citrix XenApp & XenDesktop Performance Ch...eG Innovations
Peak performance and a positive user experience are the keys to the success of Citrix XenApp and XenDesktop deployments to virtualize your applications and desktops. When application slowness occurs - and users notice - productivity and business revenue can be negatively impacted.
Check out these slides from Bala Vaidhinathan, CTO of eG Innovations, a Citrix-Ready Partner, so you can discover how to address common performance challenges as well as learn some Citrix performance monitoring best practices, including how you can:
• Resolve user complaints at the helpdesk, without escalating issues to Citrix experts
• Troubleshoot and resolve Citrix logon slowness issues quickly
• Find the root-cause of "Citrix is slow" complaints and determine what is causing the problem - i.e., network, VMware, Active Directory, application, Citrix, storage, etc.
• Respond to 'my browser is slow in Citrix' - is it the browser users are accessing or something else?
• Go from reactive to proactive monitoring of your Citrix services and keep users satisfied and productive
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn:
• Why domain expertise is important when defining monitoring requirements
• What analytics are useful from a monitoring and observability context
• How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration
4 Best Practices for Delivering Exceptional VDI User ExperienceeG Innovations
Ensuring exceptional user experience is critical in all VDI deployments. Even a minor problem in the infrastructure can degrade the user experience and affect business productivity. When slowness is detected, it is always a challenge for VDI admins to resolve problems quickly.
Learn some best practices to build a robust performance and user experience management strategy for your VMware Horizon environment:
• Track all aspects of VDI user experience - from user logon to application launch and session latency
• Monitor the performance of every VDI session (PCoIP, Blast, RDP)
• Auto-baseline the infrastructure for proactive problem management
• Monitor VDI as a service, not as individual silos
• Plan for capacity and right-size the VDI environment for maximum ROI
Choosing a Citrix Monitoring Strategy: Key Capabilities and Pitfalls to AvoideG Innovations
Citrix performance monitoring has been gaining a lot of attention and interest. In this presentation, we outline key requirements that any Citrix monitoring solution should support. We analyze the built-in Citrix monitoring tools: Citrix Director, Citrix NetScaler Insight and the Microsoft SCOM management packs and discuss their capabilities and limitations. The need to have at least three different consoles for monitoring a Citrix infrastructure makes monitoring and diagnosis very inefficient. We discuss how the eG Enterprise solution integrates with the built-in Citrix tools and provides 360 degree unified monitoring for a Citrix infrastructure with automated root-cause diagnosis.
My Application is Slow | Best Practices for Troubleshooting and PreventioneG Innovations
IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow". You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge.
View these slides from our webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, discussed the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies – ensuring quick resolution and a positive user experience.
How to Obtain Peak Performance from Your Virtual EnvironmenteG Innovations
Virtualization introduces new dynamic dependencies – between physical machines and virtual machines (VMs) and between VMs. These dependencies make it quite complicated to monitor and manage virtualized infrastructures to ensure service performance and business continuity. For virtualization initiatives to be successful, it is critical that end-users see the same or better performance from virtual infrastructures as they had experienced with physical infrastructures.
The eG Monitor for Oracle VM correlates performance across the entire infrastructure, including Oracle VM Server for x86, guest VMs, and Oracle Linux. Automatic virtualization-aware root-cause diagnosis enables administrators to rapidly identify bottlenecks and to right-size their infrastructure for peak performance. In this webinar, you will learn how you can attain 360-degree visibility and pre-emptively detect and fix the root-cause of performance bottlenecks.
View this webinar to learn more about :
- Best practices in managing your virtual infrastructure
- Why use eG Monitor for Oracle VM
- Benefits of using Oracle VM for your Virtualization platform
Digital Workspace Deployment and Performance Monitoring in the New Normal - S...eG Innovations
The last year has been tumultuous for everyone. For the end-user computing community, it was an extraordinary time with everyone having to deal with new requirements from their businesses at short notice. Over the last 3 months, xenappblog and eG Innovations conducted a survey to learn how organizations have adapted their digital workspaces to the new normal. For this webinar titled Digital Workspace Deployment and Performance Monitoring in the New Normal, we have invited three EUC experts to analyze and share their thoughts on the key findings of this survey of over 1050 digital workspace professionals.
Join this webinar and learn answers to several key questions, such as how many organizations adopted digital workspaces for the first time, how many are using cloud workspaces, how popular are different workspace technologies, how many monitoring tools are being needed to get a complete view of the digital workspace environment, and many more.
#digitalworkspace
Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience.
Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to:
• Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs;
• Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
• View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
• Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
How to Avoid the Top 7 Mistakes Made When Managing Citrix PerformanceChristine Ackley
Citrix XenApp and XenDesktop are two of the most performance-sensitive applications being used in enterprise networks today. Citrix performance management is of critical importance because even a small glitch – anywhere in your infrastructure – can negatively affect the user experience and, ultimately, result in lost business revenue.
These slides are from our recent webinar , ‘How to Avoid the Top 7 Mistakes Made When Managing Citrix Performance’, where Raymond Otero, Manager of End-User Computing, Anexinet – a leading Citrix Gold Solution Advisor, and Srinivas Ramanathan, CEO of eG Innovations, discussed the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure a positive user experience and business continuity.
The "One Monitor": Tranform MS SCOM into an End-to-End Monitoring & Diagnosis...eG Innovations
Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.).
To extend SCOM for heterogeneous environments, multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity.
This is where eG Enterprise Microsoft SCOM Universal Management Pack comes in. View this presentation to see how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.
Oracle database performance monitoring diagnosis and reporting with EG Innova...eG Innovations
The Oracle database platform is powering many of today's business-critical applications and services. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. When Oracle database access is slow, is the issue with the Oracle database configuration or sizing? Or could it because of the storage tier? Virtualization platform? Application queries? Network?
Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into Oracle database environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to:
• Have a single unified monitoring solution that addresses your database, virtualization, network and storage monitoring, diagnosis, analytics, and reporting needs;
• Use intelligent analytics to analyze and correlate performance inside the database server and across the other tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
• View best-in-class customizable dashboards that integrate performance metrics regarding the database and other tiers to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
• Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
Citrix Troubleshooting 101: How to Resolve and Prevent Business-Impacting Cit...eG Innovations
One of the most challenging tasks for a Citrix administrator is when a user calls in complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, session itself is slow, etc. So, how does a Citrix admin go about solving these issues? A Citrix infrastructure has many tiers and dependencies. Where do you start looking, what do you analyze, and how do you triage?
Watch this webinar by George Spiers, Citrix CTP and EUC Architect, who shares his real-world experience to help you learn the art of Citrix troubleshooting. You will find out how to:
• Methodically go about finding the scope, magnitude of impact, and source of the problem
• Troubleshoot common Citrix problems like slow logons, slow app/desktop launch, disconnecting sessions, frozen sessions, etc.
• Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.)
• Optimize the Citrix environment for maximum performance
At the end, we discuss how automated monitoring can help accelerate performance troubleshooting.
Citrix Cloud Services - Are they right for you ?eG Innovations
Being able to quickly scale up and deploy Citrix quickly to your workforce has never been more important. And Cloud-based service is a strategic direction for Citrix, one that you cannot ignore if you are a Citrix client. So, what are the benefits of Citrix Cloud and what are the caveats?
George Spiers walks us through the pros and cons of migrating to Citrix Cloud.
• The Citrix Cloud architecture
• Architectural considerations when migrating to Citrix Cloud
• How to decide what stays on-prem and what is in the cloud
• Performance monitoring: How far do Citrix Director and Performance Analytics go
eG Enterprise Logon Simulator for Citrix XenApp & XenDesktopeG Innovations
eG Enterprise Citrix logon simulator helps you fix XenApp & XenDesktop issues before users are affected. Proactively monitor Citrix XenApp logon slowdowns.
In this presentation, you will discover how to:
- Proactively monitor logon performance by simulating and testing XenApp and XenDesktop logon sessions from various locations
- Identify why logon is slow and which step in the logon process takes more processing time: is it authentication, enumeration, HDX session establishment, application launch?
- Test and ensure if the entire Citrix delivery infrastructure (XenApp, XenDesktop, NetScaler, StoreFront, PVS, license server, AD, etc.) is working as expected to support user logon
- Leverage deep Citrix monitoring capabilities of eG Enterprise to identify real user logon issues in real time and provide speedy resolution
Beyond Monitoring | Leveraging Unified IT Performance Management for Patient ...eG Innovations
Application and desktop virtualization offer so much promise for smart growth, flexibility and cost savings in healthcare IT today, but along with this potential comes substantial risk. Poor performance and a bad end-user experience can degrade productivity, inflate management costs and, worst of all, negatively impact quality of care and patient satisfaction. At the same time, the healthcare IT infrastructure has increased in both scale and complexity. Hence, administrators struggle to determine when a slowdown happens what is the cause: Citrix? VMware? Storage? Windows? The application?
View these slides from our webinar where, along with HiMSS, Wendy Howard, Infrastructure Engineer with St. Charles Healthcare and Bala Vaidhinathan, CTO with eG Innovations, discussed how implementing unified performance-management powered a transformation from difficult, slow and reactive performance troubleshooting to well-planned, strategic rollouts, proactive maintenance, simple executive reporting and rapid caregiver support.
How to Achieve Great Citrix User ExperienceeG Innovations
Users expect - and demand – that the performance of their virtual applications and desktops match, if not exceed, the performance of their physical applications and desktops. So, when virtualizing Citrix applications or desktops, a great user experience is the key for success. Slow logons, session disconnects and screen freezes are just some of the performance issues that might affect user experience when virtualizing Citrix environments.
To avoid these potential issues and ensure the success of Citrix-based IT transformation initiatives, IT managers must be able to monitor and manage the user experience to ensure optimal user satisfaction and productivity. View these slides from our most recent webinar where Bala Vaidhinathan, CTO of eG Innovations, discusses how you can monitor and manage the experience of your Citrix users to guarantee Citrix virtualization success
Ensure The Success of VMware Horizon View DeploymentseG Innovations
VMware Horizon View allows IT organizations to deliver virtual or hosted desktops and applications through a single platform to users. The success of these virtual desktop deployments is linked to the user experience: virtual desktops have to deliver better performance than physical desktops.
This webinar presentation helps you learn how you can unlock the benefits of desktop and application virtualization by enabling your organization to monitor, diagnose and report on the performance of your VMware Horizon View infrastructure.
Java Application Performance and AnalyticseG Innovations
This webinar highlights how next-generation application performance monitoring & analytics provides deep visibility into the Java stack to accelerate the diagnosis of application performance issues and quickly restore user experience. During the live demonstration, we will show how to:
- Have a single unified monitoring solution that addresses your application monitoring, diagnosis, analytics, and reporting needs;
- Use intelligent analytics to analyze and correlate performance inside the Java stack and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
- View best-in-class customizable dashboards that integrate Java application performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
- Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
Whether you are migrating from Citrix XenApp 4.5 to 6.5 or from 6.5 to 7.5, or you are virtualizing your desktops as part of your Windows XP to Windows 7/8 migration project, performance is a key priority. Users will expect the same or better performance after the migration as they had before the migration. When performance problems occur, the migration is always blamed first!
Join this webinar to learn about the latest best practices and secrets for making your Citrix and desktop migrations successful. Performance management experts Dennis Callaghan (Senior Analyst, 451 Research), Rick Ruskin (Vice President, VDX) and Bala Vaidhinathan (CTO, eG Innovations) will discuss how to:
- Transform your Citrix and desktop environments successfully without project delays or cost overruns
- Deliver superior end-user experience, simplify management, and reduce cost - before, during and after migration
- Assure user satisfaction by pre-emptively detecting and resolving performance issues - before users are impacted
- Utilize next-gen management solutions to accelerate troubleshooting and identify the true root-cause of problems (is it the Network? Database? Application? Citrix? Virtual platform? Storage?)
- Ensure maximum ROI by right-sizing IT infrastructure using powerful analytics & reporting
How to Detect & Resolve Five Common Citrix XenApp & XenDesktop Performance Ch...eG Innovations
Peak performance and a positive user experience are the keys to the success of Citrix XenApp and XenDesktop deployments to virtualize your applications and desktops. When application slowness occurs - and users notice - productivity and business revenue can be negatively impacted.
Check out these slides from Bala Vaidhinathan, CTO of eG Innovations, a Citrix-Ready Partner, so you can discover how to address common performance challenges as well as learn some Citrix performance monitoring best practices, including how you can:
• Resolve user complaints at the helpdesk, without escalating issues to Citrix experts
• Troubleshoot and resolve Citrix logon slowness issues quickly
• Find the root-cause of "Citrix is slow" complaints and determine what is causing the problem - i.e., network, VMware, Active Directory, application, Citrix, storage, etc.
• Respond to 'my browser is slow in Citrix' - is it the browser users are accessing or something else?
• Go from reactive to proactive monitoring of your Citrix services and keep users satisfied and productive
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn:
• Why domain expertise is important when defining monitoring requirements
• What analytics are useful from a monitoring and observability context
• How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration
4 Best Practices for Delivering Exceptional VDI User ExperienceeG Innovations
Ensuring exceptional user experience is critical in all VDI deployments. Even a minor problem in the infrastructure can degrade the user experience and affect business productivity. When slowness is detected, it is always a challenge for VDI admins to resolve problems quickly.
Learn some best practices to build a robust performance and user experience management strategy for your VMware Horizon environment:
• Track all aspects of VDI user experience - from user logon to application launch and session latency
• Monitor the performance of every VDI session (PCoIP, Blast, RDP)
• Auto-baseline the infrastructure for proactive problem management
• Monitor VDI as a service, not as individual silos
• Plan for capacity and right-size the VDI environment for maximum ROI
Choosing a Citrix Monitoring Strategy: Key Capabilities and Pitfalls to AvoideG Innovations
Citrix performance monitoring has been gaining a lot of attention and interest. In this presentation, we outline key requirements that any Citrix monitoring solution should support. We analyze the built-in Citrix monitoring tools: Citrix Director, Citrix NetScaler Insight and the Microsoft SCOM management packs and discuss their capabilities and limitations. The need to have at least three different consoles for monitoring a Citrix infrastructure makes monitoring and diagnosis very inefficient. We discuss how the eG Enterprise solution integrates with the built-in Citrix tools and provides 360 degree unified monitoring for a Citrix infrastructure with automated root-cause diagnosis.
In this presentation, you’ll get an overview of the capabilities of Oracle Application Server 10g, the fastest-growing middleware platform available today.
Spirent: Datum User Experience Analytics SystemSailaja Tennati
Data Services:
Whether in the lab or the live network, Datum efficiently measures the user experience of data services. Evaluate user experience with a unified approach across all major mobile OS platforms and access technologies including LTE, 3G, and Wi-Fi.
Click here to find out more about Spirent Communication's User Experience Evaluation System Suite:
http://www.spirent.com/Products/User_Experience_Evaluation
In this presentation, desktop virtualization expert Bala Vaidhinathan (CTO, eG Innovations) demonstrates how eG Enterprise helps you manage your Citrix XenDesktop virtual desktop environment to:
• Proactively identify and diagnose the root cause of issues and resolve them before users notic
• Rapidly resolve user complaints such as “my desktop is slow” with automated identification of bottlenecks and their root cause
• Achieve real-time oversight and performance management to meet SLA and performance objectives
• Gain a holistic end-to-end view of the virtual desktop infrastructure, understand usage trends and bottlenecks and plan effectively for growth
• Customize real-time dashboards and create targeted reports to deliver timely, concise information that is relevant and valuable to each technical and management team member
IT Ops Mgmt in the New Virtualized, Software-defined WorldEMC
During this recorded webcast, you will hear from EMC and Enterprise Management Associates Inc. discuss leading approaches to manage your virtualized, software-defined environment. Learn how the EMC Service Assurance Suite for Virtual Data Center and Software-Defined environments, can help you deliver new services quickly and reliably, identify and resolve problems before service impact, and improve operational efficiency.
Have ZENworks with current maintenance?
If the answer is yes, you may be entitled to two free licenses for Novell Service Desk.
See the slide presentation to learn more about Novell Service Desk capabilities.
Troubleshooting App Health and Performance with PCF Metrics 1.2VMware Tanzu
Join Allen Duet and Pieter Humphrey from Pivotal, to learn how PCF Metrics enhances the developer experience on Pivotal Cloud Foundry, with a simple and powerful way to troubleshoot app health and performance issues. You will see how, with a single, unified interface for events, logs, and metrics, app devs can easily navigate graphs to identify problems and then view logs for that time slice.
Managing and Monitoring Virtual/Cloud/Physical Infrastructures
eG Innovations
1. The eG Enterprise Suite TM February 3, 2011 Real-Time Monitoring & Proactive Infrastructure Triage
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3. February 3, 2011 Customer Successes 180+ customers in 17 countries worldwide
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5. The problem: How do you rapidly and efficiently find the cause of IT business service performance issues before end users are impacted? Issues in monitoring multi-tier infrastructures
6. Current Practice - Monitoring in Silos AppServer Smart Plugins Database Manager Firewall Manager Website Monitor VM Monitor
7. Monitoring Silos Does Not Work Suppose the database server is 50% slower than normal A problem in one application can affect all the other applications involved in the service delivery. FIREWALL WEB SERVER USER APP SERVER DB SERVER Login Register Browse
8. Monitoring Silos Does Not Work Media Streaming Database Queries Disk reads Excessive disk reads by the media server slow down Oracle database accesses Multi-tier infrastructures are difficult to manage Adding VMs to the mix makes the problem even harder!!! Suppose the database server and media server share the same disk subsystem
9. February 3, 2011 Monitoring Silos Does Not Work End User Client Admin LAN Admin Firewall admin Server admin VMware admin Domain admin ERP Admin Sys admin Application Admin Database Admin Hey, this is not working Siloed monitoring results in the “It’s not me!” syndrome The server is working OK No other complaints All lights Are green We don’t see anything wrong VMs are lightly loaded Everything Is OK Not our problem Looks fine Not mine either Talk to the other guys
12. Patented Automated Root Cause Analysis Without Automated RCA: Five metrics exceeding critical thresholds looks like five separate critical issues With Automated RCA: It is clear where to focus your troubleshooting efforts The other events are actually effects of the root cause issue and are automatically downgraded in severity
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14. Automated Root Cause Analysis How do we do it? No complicated scripting required Application dependency diagrams defined at system setup Automated real-time tracking of VMs +
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16. Providing visibility into every layer of every tier … Partial List of 150+ Monitored Components Component Type Applications Monitored by the eG Suite Web Servers Apache, iPlanet/SunONE, Microsoft IIS, IBM HTTP Server , Oracle Http Web Application Servers WebLogic, ColdFusion, ATG, iPlanet, SunONE, Microsoft transaction server, WebSphere, SilverStream, JRun, Orion, Tomcat, Oracle 9i OC4J, Borland Enterprise Enterprise Applications SAP R/3, SAP ITS, Corillian Voyager, Micros Opera, Oracle Forms, SiteMinder Database Servers Oracle, Microsoft SQL server, DB2 UDB, Sybase, MySQL, Informix Terminal Servers Microsoft Terminal Server, Citrix Presentation Server Network Devices Cisco routers, Cisco Catalyst switches, Baystack hub, Network nodes, Local Director, Cisco VPN Concentrator Microsoft Applications Active Directory, BizTalk server, Windows Internet Name Service (WINS), DHCP server, MS Print server , MS Proxy server, MS File server, ISA Proxy server Firewalls Check Point Firewall –1, Cisco PIX, Juniper Netscreen Email Servers Microsoft Exchange, Sun ONE messaging, Lotus Domino, Qmail, Sendmail Messaging Servers MSMQ, IBM MQ, FioranoMQ server Others FTP, MTS, Event Logs, Tuxedo domain servers, Printers, Windows Domain Controller, Oracle Forms servers, GroupWise Netware, NetApp Filers and NetCache, SiteMinder Policy server, Radius server, COM+ server, ASP .NET server, Network File System on Solaris server and client Operating Systems Windows NT, 2000, 2003, XP, Solaris, Linux, AIX, HPUX, Netware, OS400