1. The document discusses organizational behavior (OB) and defines it as a field of study that investigates how individuals, groups, and organizational structure impact behavior in organizations in order to improve effectiveness. 2. OB draws from multiple contributing disciplines including psychology, sociology, social psychology, anthropology, and political science. It uses systematic study rather than intuition to understand relationships and attribute causes and effects. 3. The document outlines challenges and opportunities for OB, such as responding to globalization and diversity, improving quality, productivity, and customer service. It also discusses dependent variables like productivity, absenteeism and turnover, and independent variables that influence them.