This document provides an overview of the key topics covered in the first chapter of an Organizational Behavior course, including:
1. The chapter introduces concepts like what managers do, defining organizational behavior, and explaining the value of systematically studying OB.
2. It discusses learning objectives, what organizations are, and the nature of people and motivated behavior in organizational contexts.
3. OB is introduced as the field studying how individuals, groups, and organizational structures influence workplace behavior to improve effectiveness. Key dependent and independent variables in OB models are also outlined.
Why Look at Individual Behavior?
Describe the focus and the goals of organizational behavior.
Explain why the concept of an organization as an iceberg is important to understanding organizational behavior.
Define the five important employee behaviors that managers want to explain, predict, and influence.
Attitudes
Describe the three components of an attitude.
Discuss three job-related attitudes.
Describe the impact of job satisfaction has on employee behavior.
Why Look at Individual Behavior?
Describe the focus and the goals of organizational behavior.
Explain why the concept of an organization as an iceberg is important to understanding organizational behavior.
Define the five important employee behaviors that managers want to explain, predict, and influence.
Attitudes
Describe the three components of an attitude.
Discuss three job-related attitudes.
Describe the impact of job satisfaction has on employee behavior.
This chapter is very essential for those who are studying OB and as well has a huge importance for everyone else. Attitude is what makes someone successful and someone else unsuccessful. attitude is defined as evaluative statements- either favorable or unfavorable- concerning people, things, objects etc.while job satisfaction is a positive feeling about one's job.
Employee Attitudes And Their Effects | PowerPoint PresentationShuhel Ahmed
Employee Attitude & their effects
Attitude
Attitudes are the felling and believe that largely determine how employees will perceive their environment, committed themselves to intended action, and ultimately behave
Employee predisposition
1. Positive affectively
(Some people are optimistic, upbeat, cheerful, and courteous)
2. Negative affectively
Generally pessimistic, downbeat, irritable, and even abrasive)
Three dimensions of attitude:-
1. Job satisfaction
Set of favorable or unfavorable feelings and emotions with which employees view their work .jab satisfaction is an affective attitude
2. Job involvement
Is the degree to which a person/employees identifies with job actively participate in it, and consider performance important to self-worth
3. Organizational commitment
Employee loyalty is the degree which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization
Effects of Employee Attitudes
Positive job attitudes help predict constructive behavior negative job attitudes help predict undesirable behavior
Possible
Employee response to Dissatisfaction
1. Loyalty: Remaining in the organization but being verbal about problems waiting for the condition
2. Voice: Criticism of dislike policies , attempt to improve the condition
3. Neglect: Being passively destructive allowing condition to worsen
4. Exit: Voluntary departure, leaving the organization
Contrast the three components of an attitude.
Summarize the relationship between attitudes and behavior.
Identify the role consistency plays in attitudes.
State the relationship between job satisfaction and behavior.
Identify four employee responses to dissatisfaction.
This chapter is very essential for those who are studying OB and as well has a huge importance for everyone else. Attitude is what makes someone successful and someone else unsuccessful. attitude is defined as evaluative statements- either favorable or unfavorable- concerning people, things, objects etc.while job satisfaction is a positive feeling about one's job.
Employee Attitudes And Their Effects | PowerPoint PresentationShuhel Ahmed
Employee Attitude & their effects
Attitude
Attitudes are the felling and believe that largely determine how employees will perceive their environment, committed themselves to intended action, and ultimately behave
Employee predisposition
1. Positive affectively
(Some people are optimistic, upbeat, cheerful, and courteous)
2. Negative affectively
Generally pessimistic, downbeat, irritable, and even abrasive)
Three dimensions of attitude:-
1. Job satisfaction
Set of favorable or unfavorable feelings and emotions with which employees view their work .jab satisfaction is an affective attitude
2. Job involvement
Is the degree to which a person/employees identifies with job actively participate in it, and consider performance important to self-worth
3. Organizational commitment
Employee loyalty is the degree which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization
Effects of Employee Attitudes
Positive job attitudes help predict constructive behavior negative job attitudes help predict undesirable behavior
Possible
Employee response to Dissatisfaction
1. Loyalty: Remaining in the organization but being verbal about problems waiting for the condition
2. Voice: Criticism of dislike policies , attempt to improve the condition
3. Neglect: Being passively destructive allowing condition to worsen
4. Exit: Voluntary departure, leaving the organization
Contrast the three components of an attitude.
Summarize the relationship between attitudes and behavior.
Identify the role consistency plays in attitudes.
State the relationship between job satisfaction and behavior.
Identify four employee responses to dissatisfaction.
organizational behavior
,
where managers work
,
management functions
,
mintzberg’s managerial roles
,
challenges and opportunities for ob
,
a downside to empowerment
,
the dependent variables
Ob i intro- diversity- personality & values- emotions & moodsShivkumar Menon
Organizational Behavior I as part of the XLRI VIL Syllabus
The areas captured are relevant in today's context at the workplace. The concepts and applications delve on people, organization, structure and how behavior of employees and leaders in organizations bring efficiency and effectivity.
Learning Objectives
1.1 Demonstrate the importance of interpersonal skills in the workplace.
1.2 Define organizational behavior (OB).
1.3 Show the value to OB of systematic study.
1.4 Identify the major behavioral science disciplines that contribute to OB.
1.5 Demonstrate why few absolutes apply to OB.
1.6 Identify managers’ challenges and opportunities in applying OB concepts.
1.7 Compare the three levels of analysis in this text’s OB model.
1.8 Describe the key employability skills gained from studying OB applicable to other majors or future careers.
Demonstrate the Importance of Interpersonal Skills in the Workplace
Interpersonal skills are important because…
‘Good places to work’ have better financial performance.
Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment.
There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover.
It fosters social responsibility awareness.
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Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
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Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
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Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
4. After studying this chapter, you should
be able to:
1. Describe what managers do
2. Define organizational behavior (OB)
3. Explain the value of the systematic study of OB
4. Describe the Values, Attitudes and Emotions
5. Explain the Personality & Attitude
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5. Why Do We Study OB?
• To learn about yourself and others
• To understand how the many organizations you
encounter work.
• To become familiar with team work
• To help you think about the people issues faced
by managers and entrepreneurs
6. What is an Organization?
• A consciously coordinated social unit,
composed of two or more people, that
functions on a relatively continuous
basis to achieve a common goal or set
of goals
.
7. Effective Versus Successful Managerial
Activities (Luthans)
1. Traditional Management
• Decision making, planning, and controlling
2. Communication
• Exchanging routine information and processing
paperwork
3. Human Resource Management
• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking
• Socializing, politicking, and interacting with others
9. Organizational Behavior
A field of study that
investigates the impact that
individuals, groups, and
structure have on behavior
within organizations, for the
purpose of applying such
knowledge toward
improving an organization’s
effectiveness
A Systematic study and
careful knowledge about
people- as individual or
as group- act within
organization.
11. Complementing Intuition with Systematic Study
Systematic Study
Looking at relationships, attempting to attribute causes
and effects, and drawing conclusions based on scientific
evidence. (Event Based Management)
Provides a means to predict behaviors
Intuition
‘feelings’ which are not necessarily supported by research
or facts.
12. Nature of People (Fundamentals of OB)
Individual Differences
Perception
Whole Person
Motivated Behavior
Desire to involve
Value of person
16. Challenges and Opportunities for OB
Responding to Globalization
Increased foreign assignments
Working with people from different cultures
Overseeing movement of jobs to countries
with low-cost labor
Managing Workforce Diversity
Embracing diversity
Changing demographic pattern
– Implications for managers
• Recognizing and responding to differences
17. Major Workforce Diversity Categories
Race
Religion
National
Origin
Age
Disability
E X H I B I T 1–4
Gender
18. Challenges and Opportunities for OB (cont’d)
Improving Quality and Productivity
Quality management (QM)
Process reengineering
Responding to the Labor Shortage
Changing work force demographics
Fewer skilled laborers
Early retirements and older workers
Improving Customer Service
Increased expectation of service quality
Customer-responsive cultures
19. What Is Quality Management?
Intense focus on the customer satisfaction
Concern for continuous improvement
Improvement in the quality of everything the
organization does
Accurate measurement
Empowerment of employees
E X H I B I T 1–6
20. Challenges and Opportunity for OB (cont’d)
Improving people skills
Empowering people
Stimulating innovation and change
Coping with “temporariness”
Working in networked organizations
Helping employees balance work/life conflicts
Improving ethical behavior
Managing people during the war on terrorism
21. Evolution of OB
Classical View (Early 1900s)
• Attempts to prescribe the “correct” way to
manage an organization and achieve its goals
• High specialization of labour (each dept
tended to its own business, and decision
making was centralized)
• Bureaucracy
– Max Weber
– Strict chain of command, detailed rules, high specialization,
centralized power, selection and promotion based on technical
competence
• Scientific Management
– Frederick Taylor
– Use of careful research to determine degree of specialization
22. Evolution of OB
Human Relations Movement
• Hawthorne Studies – research conducted
at the Hawthorne plant of Western Electric
in the 1920s that examined how
psychological and social processes affect
productivity
• How physical environment affects
productivity
• Effect of interest being shown in them
• Advocates management styles that are
more participative and oriented towards
employee needs
23. Basic OB Model, Stage I
E X H I B I T 1-6
Model
An abstraction of reality
A simplified representation of
some real-world phenomenon
24. The Dependent Variables
x
y
Dependent Variable
A response that is affected by an independent variable
(what organizational behavior researchers try to understand)
25. The Dependent Variables (cont’d)
Productivity
A performance measure that includes
effectiveness and efficiency
Effectiveness
Achievement of goals
Efficiency
Meeting goals at a low cost
26. The Dependent Variables (cont’d)
Absenteeism
The failure to report to work
Turnover
The voluntary and
involuntary permanent
withdrawal from an
organization
27. The Dependent Variables (cont’d)
Deviant Workplace Behavior
Voluntary behavior that violates
significant organizational norms and
thereby threatens the well-being of the
organization and/or any of its members
28. The Dependent Variables (cont’d)
Organizational Citizenship Behavior
(OCB)
Discretionary behavior that is not
part of an employee’s formal job
requirements, but that nevertheless
promotes the effective functioning of
the organization
29. The Dependent Variables (cont’d)
Job Satisfaction
A general attitude (not a behavior) toward one’s job; a
positive feeling of one's job resulting from an evaluation of
its characteristics
30. The Independent Variables
Independent
Variables Can Be
Individual-Level
Variables
Organization
System-Level
Variables
Group-Level
Variables
Independent Variable
The presumed cause of some change in the dependent
variable; major determinants of a dependent variable