Caroline Maiorano is a positive, dynamic, and results-driven individual seeking a new opportunity. She has over 15 years of experience in merchandising, buying, and visual merchandising roles for retailers like Bentley, Giant Tiger, and Reebok. Her skills include product development, planning, data analysis, and visual strategy. She is well-organized, adaptable, and motivated to find new ways to improve processes and drive business results.

1. Caroline Maiorano
130 Chateau Kirkland
Kirkland, Québec Cellular: (514) 804-0968
H9J 3Z9 carolm2009@live.ca
SUMMARY
I am a positive, dynamic, self-motivated, and results-driven individual who can work under pressure and
quickly adapt to changing environments. I am a well organized individual with strong analytical skills who is
always thinking outside of the box to achieve courageous results. I am motivated in finding how to do it
better, how to change it to make it great and what is the best way to get it done.
People are the most important element of any organization. Success lies in the development and leadership of
its employees. I believe that I will be a great asset to any company.
Computer skills: Windows, Excel, Word, PowerPoint, AS400, SAP
Languages: English, French and Italian.
PROFESSIONAL EXPERIENCE
BENTLEY 2015-2016
VISUAL SPECIALIST
JOB PURPOSE: The Visual Specialist will create, develop, plan, and communicate visual strategies,
standards, and guidelines for our various commodities. The purpose of which is to elevate the in store experience
and achieve sales, conversion, and IPT results while making efficient use of our resources.
MAIN RESPONSIBILITIES AND DUTIES:
• Develop holistic visual strategies and plans for various commodities chain wide in collaboration with
Buying team
• Create plans, guidelines, photo directives, and communication tools to ensure efficient and brand worthy
in-store set ups, in consultation with Operations team
• Prepare efficient seasonal, monthly, and weekly visual workflow plans in collaboration with Operations
team to ensure efficient use of retail staff hours
• Track results, such as stock turns, SFFT results and keep abreast of inventory levels and deliveries -
recommend visual changes accordingly
• Research new visual techniques and submit strategies prior to execution of set-up
• Partner with Construction team in fixture and display material development, when required
• Provide visual training and give workshops, if required
• Plan and prepare new store openings and cosmetic makeovers. Meet and plan with the buying team and
construction department to go over floor plans and set up
• Travel involved throughout Canada for store set up from start to finish. Window and in store displays
executed to meet store opening dates
• Preparation & execution of Visual Presentation Guides to all stores throughout Canada once a month to
guide stores on how to set up new collections and advise them of new promotions

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BENTLEY LEATHERS 2014-2015
ASSISTANT BUYER (1 Year Contract)
Planning and General Responsibilities
• Track all correspondence and approval samples from domestic and direct suppliers
• Analyze weekly review of all best and worst sellers
• Maintain list of contacts and their co-ordinates
• Catalogue and update direct supplier swatch cards, photos, and samples
• Maintain all picture sheets
• Maintain files of pertinent communication and season selection matrixes with price and
quantity negotiations
• Research market trends and competition prior to all trips
• Prepare required information for buying trips along with materials for documentation
• Accompany Buyer on trips (local), and store visits
• Instruct designers on required sketches for private development
• Prepare and document all private development with the design department prior to sending to the Orient
• Attend various meetings ,prepare reports and analysis of weekly sales
• Prepare all files to be discussed during meetings with buyer and vendors
• Review all supplier performance prior to seasonal meetings with vendors
• Place new and repeat orders and follow-up on all deliveries and outstanding PO’s
• Maintain manual OTB via Excel reporting
• Track all problematic merchandise and contact warehouse with all issues
pertaining to merchandise
• Prepare recall memos
• Create, manipulate, and analyze excel based reports
GIANT TIGER-Montreal Buying Office 2010 – 2014
ASSISTANT MERCHANDISER TO BUYER/
MERCHANDISE SUPPORT TEAM
Planning and General Responsibilities
• Evaluate & monitor market trends, production costs and prior sales transactions in order to evaluate the
future route that manufacturers will take. Monitor store inventory, designate products costs and ensure that
the stores have the latest fashion styles in stock.
• Have knowledge of textiles along with good communication and negotiation skills with suppliers and
retailers
• Be business savvy and understand what goes into the advertising, distribution, marketing, manufacturing
and preparation of product
• Use expertise within the field to integrate the need of both consumers and designers
• Chose store inventory, designate products costs and ensure that their store has the latest fashion styles in
stock
• Use expertise within the field to integrate the need of both consumers and designers
• Attend and collaborate in advertising meetings
• Monitor Ad Planner for upcoming Ad dates.
• Keep all Ad samples up to date
• Visual Presentation of samples/Showroom and Flyer presentation
• Ad Flyer preparations and approval
• Work with Buyer to send out seasonal packages to the stores for them to buy (ie-Glitter Package for Holiday,

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Spring into Color for Spring/Cruise wear)
• Fill “New” stores with all collections for individual store openings
REEBOK -CCM 2002 – 2009
LICENSED APPAREL, PRODUCT COORDINATOR
2005-2009
Planning and General Responsibilities
• Follow key date calendar, planning for and achieving key dates in product planning.
• Arrange for and review sales and inventory reports.
• Participate in monthly buy meetings with sales and production groups.
• Manage style number creation process in coordination with style creation department.
• Assist with management of sales sample budget.
• Back-up for Licensed Product Manager and Product Design.
Merchandising
• Catalogue and collateral preparation, production and distribution
• Prepare, maintain, and distribute line lists
• Participate in design reviews and promotion/margin review with the Hockey Apparel group.
• Ensure team preferences are up to date and distributed to appropriate individuals.
• Primary product liaison with Sales, Customer Service, Production and Marketing groups.
• League liaison for product information, inquiries and requests
• Assist with planning apparel pre-line and sales meetings
• Assist with presentations of product line to sales representatives, concessionaires, customer service and
key accounts.
• Set up and management of showroom for sales samples.
• Visual Presentation & management of NHL Apparel in show rooms and Presentation to sales
representatives
REEBOK –CCM, cont’d.
PRODUCT MANAGER – ASSISTANT (PMA) 2003 – 2005
• Develop sales sample grids. Work with planners for sales sample.
• Work with Marketing on sales collateral, seasonal catalogues and supply all text product descriptions and
samples for photo shoot.
• Work with production designer for all seasonal art.
o Team Mac Sheets, (all team, styles, and colors)
o Actual size art. Work with vendors.
• Manage approval process for all logos and applications.
• Work with technical designer to ensure all product specifications are approved with vendor prior to
production.
• Manage sample requirements for all shows and customer meetings.
• Assist Production Manager and Director of Apparel during high workload periods
CUSTOMER SERVICE REPRESENTATIVE 2002 – 2003
• Responsible for processing customer requests and for “special” make up product.
• Responsible for meeting deadlines for each step to ensure that customer requirements are met and satisfied.
• Maintain tracking system for all Customer Firm Orders
• Work with SMU Development Manager, Purchasing and Art Departments for special projects.
• Work with art requests and approvals.
• Track customer approvals for special make ups
• Provided quality service to both internal and external customers.
• Received inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of
• order-related issues.

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• Participated and provided expertise as a member of the customer service’s departmental team. The team's
objectives were to develop and recommend changes to existing methods and systems to increase the
accuracy,
efficiency and responsiveness of the customer service department as a whole.
DOMTAR PAPER INC. 1998 – 2002
INSIDE SALES REPRESENTATIVE
• Assisted the outside sales representatives manage the Midwest Region.
• Maintain Midwest territory accounts. Work with outside sales representatives to establish new business and
maintain existing customer base.
• Possess thorough knowledge of Domtar Products & Services and work with individual sales territory
representatives.
• Work with sales representative and assist with presentations and meetings.
• Required creativity, strong problem solving skills and exceptional customer service in order to succeed in a
very competitive environment.
• Required that I work independently with strong initiate while maintaining a team spirit with the sales
representatives.
EDUCATION
BACHELOR OF SCIENCE (Major in Child Psychology – Sociology) 1990
Concordia University, Montreal, Quebec
DEC IN SOCIAL SCIENCES 1987
Dawson College, Montreal, Quebec
HIGH SCHOOL DIPLOMA 1985
Pierrefonds Comprehensive High School
REFERENCES
• Available upon request.