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Transforming your learning
strategy with a mobile LMS
Garfield Bolt
Inside Sales Representative
Scott Tompkins
Mobile Development Manager
Agenda
• Introduction
• Mobile Technology Challenges
• Content Challenges and Solutions
• Case Study: Finnair Flight Academy
Introduction
Great Potential!
Global consumers
have smartphones
Global consumers
have tablets
0 10
78%
54%
20 30 40 50 60 70 80 90 100
…but progress is slow
No Mobile
Interaction with
learning
0 10
75%
20 30 40 50 60 70 80 90 100
50%
25%
Limited access to
learning material
via mobile web
browsers only
No formal mobile
learning strategy,
but working on one
Main Barriers
Organizations:
Security 51%
37%
31%
Organizations:
Content Creation
Organizations:
Bandwidth /
Connectivity
0 10 20 30 40 50 60 70 80 90 100
Time for a poll
Learning Content 2017
What level of mobile accessibility does your organization’s content have?
Not accessible via mobile
Available via mobile app/apps
Built with responsive/adaptive design
to work on any mobile device
Both responsive and available
via apps
Mobile Technology
Challenges
Mobile Technology Challenges
Platform (LMS/LCMS/LRS)
SCORM AICC xAPI
Desktop
Web Browser
Online/Offline
Native App
Laptop Tablet Phone
Windows OSX iOS Android
Learning Content
Security
Configurability
EndUserExperience
Mobile Technology Challenges
Platform (LMS/LCMS/LRS)
SCORM AICC xAPI
Desktop
Web Browser
Online/Offline
Native App
Laptop Tablet Phone
Windows OSX iOS Android
Learning Content
Security
Configurability
EndUserExperience
LMS Support
Mobile Technology Solutions
NetDimensions Talent Suite (Web UI)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Suite (Web UI)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Suite
• ISO 27001 Certification
• Client Data Compartmentalization
• Transactional Security
• Encrypted Data Backups
• Regular Penetration Testing
Security
Configurability
EndUserExperience
Mobile Technology Solutions
NetDimensions Talent Slate
• AES-256 Encryption of downloaded Courses, Assessments,
Reference Resources and Certifications
• Configurable Offline Accessibility Time Frame
• Configurable Idle Timeout
• However, implement a Mobile Device Management
(MDM) Policy for maximum security.
• NetDimensions provides its customers free-of-charge access
to Enterprise Distribution binaries for all supported platforms
for distribution over their MDM solution.
Security
Configurability
EndUserExperience
Mobile Technology Solutions
Security Best Practices
Use SSL for all company web content
Security
Configurability
EndUserExperience
Mobile Technology Solutions
Security Best Practices
Implement a Mobile Device Management (MDM) solution to:
• Ensure devices are PIN/password protected
• Remotely wipe lost/stolen devices
• Control custom app distribution
• Ensure devices are up-to-date with latest operating system
Security
Configurability
EndUserExperience
Mobile Technology Solutions
Security Best Practices
Custom App Recommendations
• Be judicious in what sensitive information (if any) is stored
on the local device, as opposed to only accessible while
online.
• Encrypt local content using AES-128 or better (per HIPAA
guidelines)
Security
Configurability
EndUserExperience
LMS should:
• Provide a responsive and
skinnable UI for mobile devices
• Support all major course
communication protocols: AICC,
SCORM 1.2/2004, xAPI
• Provide a native mobile
application, supporting all your
target platforms, with offline
capabilities
• Provide SSL Access and
best-in-class, rigorously
penetration-tested security
Features to look for in a
native mobile application:
• Cross Platform Support
• Content Encryption (AES-128+)
• Enterprise Distribution options
via MDM
• Configurability
• Skinning/Branding
• Custom Content
• Offline Features
Ask the
audience
Time for a poll
There is no mobile interaction with
mobile learning at this time
There is limited access to learning material
via mobile web browsers only
We have a limited amount of mobile-
ready material available via apps,
web pages and/or portals
Most or all of our learning material is
mobile-ready via apps, web pages
and/or apps
Learners can access a majority of our
material via mobile web browsers only
24.7%
35.0%
17.5%
9.8%
10.8%
Mobile Learning 2016
Current Approach to Mobile Learning (n=194)
2.1%Other
Content Challenges
and Solutions
Content Challenges
Platform (LMS/LCMS/LRS)
SCORM AICC xAPI
Desktop
Web Browser
Online/Offline
Native App
Laptop Tablet Phone
Windows OSX iOS Android
Learning Content
Security
Configurability
EndUserExperience
Content Support
What does Mobile mean to you?
...while the laptop/tablet convergence might
indicate the need to focus design in that
space, true mobility is still predicated on a
mobile device you can drop into your pocket
or bag, and designing for mobile should
start there, not with the tablet.
- David Wentworth “Right-sizing Mobile Learning” 2014
“
”
www.gomolearning.com
New Content
• New content should be designed to a responsive “mobile first”
approach
• Create short “bite-sized” learning opportunities
• Videos (10 minutes or less)
Existing Content
• Create brief assessments, minimal “off device” work
• Use larger fonts (at least 14 point)
• Make buttons and interactions large
• Limit forms and complex fields or interactions
• Ensure audio is not required to consume content
What will and won't work
on a phone screen?
What works well…
• Text & image-heavy content
• Short, bite-sized learning
modules
• Videos
What might not be appropriate…
• Computer Software Simulation
• Content truly dependent on
highly intricate diagrams or
ancillary learning materials to
effectively convey a learning
objective.
Case Study:
Finnair Flight Academy
Program Overview
“One of the main reasons we chose the
NetDimensions platform was the ability to
deliver training to the various devices the
pilot community uses.
- Mikko Salminen, Managing Director - Finnair Flight Academy
“
”
“NetDimensions Learning allows us to
create a robust solution to deliver and
manage learning regardless of the device in
hand.
- Mikko Salminen, Managing Director - Finnair Flight Academy
“
”
Ask the
audience
Thank you
garfield.bolt@netdimensions.com

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"Transforming your learning strategy with a mobile LMS" - presentation slides

  • 1. Transforming your learning strategy with a mobile LMS Garfield Bolt Inside Sales Representative Scott Tompkins Mobile Development Manager
  • 2.
  • 3.
  • 4. Agenda • Introduction • Mobile Technology Challenges • Content Challenges and Solutions • Case Study: Finnair Flight Academy
  • 6. Great Potential! Global consumers have smartphones Global consumers have tablets 0 10 78% 54% 20 30 40 50 60 70 80 90 100
  • 7. …but progress is slow No Mobile Interaction with learning 0 10 75% 20 30 40 50 60 70 80 90 100 50% 25% Limited access to learning material via mobile web browsers only No formal mobile learning strategy, but working on one
  • 8. Main Barriers Organizations: Security 51% 37% 31% Organizations: Content Creation Organizations: Bandwidth / Connectivity 0 10 20 30 40 50 60 70 80 90 100
  • 9. Time for a poll
  • 10. Learning Content 2017 What level of mobile accessibility does your organization’s content have? Not accessible via mobile Available via mobile app/apps Built with responsive/adaptive design to work on any mobile device Both responsive and available via apps
  • 12. Mobile Technology Challenges Platform (LMS/LCMS/LRS) SCORM AICC xAPI Desktop Web Browser Online/Offline Native App Laptop Tablet Phone Windows OSX iOS Android Learning Content Security Configurability EndUserExperience
  • 13. Mobile Technology Challenges Platform (LMS/LCMS/LRS) SCORM AICC xAPI Desktop Web Browser Online/Offline Native App Laptop Tablet Phone Windows OSX iOS Android Learning Content Security Configurability EndUserExperience LMS Support
  • 14. Mobile Technology Solutions NetDimensions Talent Suite (Web UI) Security Configurability EndUserExperience
  • 15. Mobile Technology Solutions NetDimensions Talent Slate (Native App) Security Configurability EndUserExperience
  • 16. Mobile Technology Solutions NetDimensions Talent Suite (Web UI) Security Configurability EndUserExperience
  • 17. Mobile Technology Solutions NetDimensions Talent Slate (Native App) Security Configurability EndUserExperience
  • 18. Mobile Technology Solutions NetDimensions Talent Slate (Native App) Security Configurability EndUserExperience
  • 19. Mobile Technology Solutions NetDimensions Talent Slate (Native App) Security Configurability EndUserExperience
  • 20. Mobile Technology Solutions NetDimensions Talent Slate (Native App) Security Configurability EndUserExperience
  • 21. Mobile Technology Solutions NetDimensions Talent Slate (Native App) Security Configurability EndUserExperience
  • 22. Mobile Technology Solutions NetDimensions Talent Suite • ISO 27001 Certification • Client Data Compartmentalization • Transactional Security • Encrypted Data Backups • Regular Penetration Testing Security Configurability EndUserExperience
  • 23. Mobile Technology Solutions NetDimensions Talent Slate • AES-256 Encryption of downloaded Courses, Assessments, Reference Resources and Certifications • Configurable Offline Accessibility Time Frame • Configurable Idle Timeout • However, implement a Mobile Device Management (MDM) Policy for maximum security. • NetDimensions provides its customers free-of-charge access to Enterprise Distribution binaries for all supported platforms for distribution over their MDM solution. Security Configurability EndUserExperience
  • 24. Mobile Technology Solutions Security Best Practices Use SSL for all company web content Security Configurability EndUserExperience
  • 25. Mobile Technology Solutions Security Best Practices Implement a Mobile Device Management (MDM) solution to: • Ensure devices are PIN/password protected • Remotely wipe lost/stolen devices • Control custom app distribution • Ensure devices are up-to-date with latest operating system Security Configurability EndUserExperience
  • 26. Mobile Technology Solutions Security Best Practices Custom App Recommendations • Be judicious in what sensitive information (if any) is stored on the local device, as opposed to only accessible while online. • Encrypt local content using AES-128 or better (per HIPAA guidelines) Security Configurability EndUserExperience
  • 27. LMS should: • Provide a responsive and skinnable UI for mobile devices • Support all major course communication protocols: AICC, SCORM 1.2/2004, xAPI • Provide a native mobile application, supporting all your target platforms, with offline capabilities • Provide SSL Access and best-in-class, rigorously penetration-tested security
  • 28. Features to look for in a native mobile application: • Cross Platform Support • Content Encryption (AES-128+) • Enterprise Distribution options via MDM • Configurability • Skinning/Branding • Custom Content • Offline Features
  • 30. Time for a poll
  • 31. There is no mobile interaction with mobile learning at this time There is limited access to learning material via mobile web browsers only We have a limited amount of mobile- ready material available via apps, web pages and/or portals Most or all of our learning material is mobile-ready via apps, web pages and/or apps Learners can access a majority of our material via mobile web browsers only 24.7% 35.0% 17.5% 9.8% 10.8% Mobile Learning 2016 Current Approach to Mobile Learning (n=194) 2.1%Other
  • 33. Content Challenges Platform (LMS/LCMS/LRS) SCORM AICC xAPI Desktop Web Browser Online/Offline Native App Laptop Tablet Phone Windows OSX iOS Android Learning Content Security Configurability EndUserExperience Content Support
  • 34. What does Mobile mean to you?
  • 35. ...while the laptop/tablet convergence might indicate the need to focus design in that space, true mobility is still predicated on a mobile device you can drop into your pocket or bag, and designing for mobile should start there, not with the tablet. - David Wentworth “Right-sizing Mobile Learning” 2014 “ ”
  • 36.
  • 37.
  • 39. New Content • New content should be designed to a responsive “mobile first” approach • Create short “bite-sized” learning opportunities • Videos (10 minutes or less)
  • 40. Existing Content • Create brief assessments, minimal “off device” work • Use larger fonts (at least 14 point) • Make buttons and interactions large • Limit forms and complex fields or interactions • Ensure audio is not required to consume content
  • 41. What will and won't work on a phone screen? What works well… • Text & image-heavy content • Short, bite-sized learning modules • Videos What might not be appropriate… • Computer Software Simulation • Content truly dependent on highly intricate diagrams or ancillary learning materials to effectively convey a learning objective.
  • 44. “One of the main reasons we chose the NetDimensions platform was the ability to deliver training to the various devices the pilot community uses. - Mikko Salminen, Managing Director - Finnair Flight Academy “ ”
  • 45. “NetDimensions Learning allows us to create a robust solution to deliver and manage learning regardless of the device in hand. - Mikko Salminen, Managing Director - Finnair Flight Academy “ ”