The document summarizes a presentation on transforming lean service approaches to green service approaches in line with sustainable development goals. It provides an overview of service management frameworks and the evolution from a focus on efficiency ("lean") to sustainability ("green"). The presentation argues for changing attitudes to create environmentally and socially responsible ("green") services. It outlines the UN's 17 sustainable development goals and provides examples of green initiatives at Malaysian hotels to conserve resources, reduce waste, and support local communities and farming.