Linda Huey is an experienced learning and development professional with over 20 years of experience in training, curriculum design, and organizational development. She has held senior roles developing and delivering training programs at various organizations, including Experience Unlimited, the Federal Deposit Insurance Corporation, and Ford Motor Company. Her areas of expertise include training design, facilitation, performance improvement, and change management. Currently she works as a Lean Six Sigma Black Belt consultant.

1. Linda Huey – Page 1
LINDA HUEY 949-683-2635
Linda.Huey@ymail.com
http://www.linkedin.com/in/lindahuey
Learning and Development Professional
Experienced Learning and Development Manager with excellent presentation and facilitation skills in engaging a diverse
range of learners using training concepts, practices, and procedures. Superior communication skills, both verbal and
written, to all levels of the organization. Outstanding organization skills with capacities to plan, coordinate, compile,
analyze, evaluate, interview, negotiate, calculate, and supervise. Flexible and detail oriented with statistical and analytical
problem solving skills.
Key Areas of Strength
Training & Development Classroom Logistics
Adult Learning Theory Performance Improvement
Curriculum Design (ADDIE) Organizational Development
Facilitation Change Management
Distance Learning Process Improvement
Microsoft Word/PowerPoint 2010 SharePoint
WORK EXPERIENCE
MLC and Associates, LLC, Costa Mesa, CA (6/2014 to Present)
Senior Consultant
Presently working as a Lean Six Sigma Black Belt onsite at client’s (Los Angeles Metropolitan Transportation
Authority, Los Angeles, CA) on Lean Six Sigma process improvement projects.
Experience Unlimited (EUI), Irvine, CA (2/2012 to 4/2013)
Served as President, Director of Training, and Lead Trainer for this non-profit organization sponsored by the State
of California Employment Development Department.
Director of Training
 Maintained and elevated the highest standard of training through motivation, delegation, taking corrective
actions when and where necessary, recruiting students who were the best fit as a trainer, reviewed
weekly all student evaluations of trainers, conducted regular Train the Trainer sessions, and developed
and improved curriculum regularly.
 Served as a leader, mentor, coach, and, when appropriate, counselor.
 As Team Lead and Co-Director of the Materials and Curriculum Development Committee, developed,
modified, and evaluated EUI instructional program and course curriculum, content, and materials for nine
(9) Job Search Skills workshops.
 Designed and developed training programs and workshops using a wide range of educational theory,
adult learning principles, and practices applying the ADDIE model.
Lead Trainer
 Trained high caliber professionals in the art of presentation and personal branding as well as introducing
them to and preparing them for the components of EUI’s 5-day extensive "Job Search Skills Workshop."
 Revised training curriculum, procedures, and classroom logistics, as necessary.
American Society for Training & Development - Orange County Chapter, Orange, CA (12/2009 to 2013)
Vice President of Volunteers and Member of the Board of Directors
 Chaired and developed the Volunteer Team including recruiting volunteers and developing them to the
level that they could be considered for future manager and/or Board positions.
 Developed and implemented strategy and tactics for filling volunteer positions.
 Developed job descriptions for various volunteer positions needed for the Chapter, including job
descriptions for other Board members.
 Coordinated with other Board members to determine volunteer positions needed for the success of the
Chapter and advertise and recruit to backfill those positions.

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 Recruited volunteers for program management, project management, director, coordinator, and manager
for various projects such as instructional design, e-Newsletter, communications, marketing, Total Trainer,
etc.
 Developed and implemented methods for improving volunteer satisfaction and involvement, and
administered the Awards and Recognition program for Chapter volunteers.
Federal Deposit Insurance Corporation (FDIC), Irvine, CA (7/2009 to 1/2012)
Training Specialist
 Developed asset management and delegation of authority training programs, and trained department staff
on how to perform these specific audits.
 Reduced intellectual property and sensitive information violations 88% by developing and delivering a
training program to 400 employees.
 Facilitated classroom training including New Employee Orientation.
Ford Motor Company’s Volvo Cars of North America – Irvine, CA (2001 to 2009)
Training Specialist (2007 to 2009)
 Implemented various compliance training programs to all levels of the organization to ensure adequate
internal controls were in place to maintain Corporate compliance to Sarbanes Oxley (S-Ox) 404
requirements.
 Developed and delivered S-Ox training to 300 employees on how to perform S-Ox self-assessments.
Learning and Development Manager (2006-2007)
 Increased annual employee satisfaction by 14% (from 72% to 84%) by coaching employees and
management on supporting the company’s mission and adapting the business processes to support
strategic business goals and operational objectives.
 Evaluated, modified, and implemented the Email Effectiveness instructional program and course
curriculum, including content and materials, resulting in reduced time spent on email by one hour per
week per employee for over 400 employees.
 Managed training projects end to end from defining the scope and objectives, identifying project tasks,
supervising development of the project, and effective communications meeting deadlines.
 Developed corporate training aids and materials including leader guides, manuals, participant workbooks,
presentations, etc.
 Conducted operations training, leadership development training, and other instructor-led and virtual
training programs for domestic and international audiences.
 Managed training budget and training metrics reporting regularly to business leaders to support
performance improvement.
 Researched current and future training needs by working with subject matter experts and leaders within
the organization.
 Assessed, analyzed, and identified individual and departmental training needs in collaboration with all
levels of management recommending solutions based on the needs.
 Developed and implemented a broad range of learning solutions resulting in enhanced employee
performance and improved group, department, and organizational effectiveness.
Learning and Development Project Manager (2001 to 2006)
 Trained operations associates on quality management system requirements and ISO 9001 compliance
requirements, and trained global internal auditors on audit methods and techniques resulting in effective
internal/external audits.
 Coached and directed all levels of management on corrective/preventive action solutions resulting in
exceeding customer satisfaction and improving business processes.
 Trained executive management on compliance requirements and presented compliance issues timely
with metrics of status of corporate compliance to same, when requested or scheduled.
EDUCATION
Master of Business Administration (MBA), Webster University, Irvine, CA
Bachelor of Science (BS), Engineering Technology: Construction Project Management
California State University, Long Beach, CA
Certificate - Organizational Development Best Practices, Chapman University, Irvine, CA
Certificate – Total Trainer, American Society for Training & Development, Orange County, CA
Certificate – Advanced Career Transition Coach
Certificate – Project Management Professional trained

3. Linda Huey – Page 2
Certified - Lean Six Sigma Black Belt
PROFESSIONAL ASSOCIATIONS (2010 – 2013)
American Society for Training & Development, Orange County Chapter – 2010 and 2011
Member of the Board (Vice President of Volunteers and Vice President of Major Projects); 2012 and 2013
Member of the Board (Chapter Secretary).
Other Experience (Prior to 2001)
• Recruited advanced degreed and certified technical instructors resulting in customer satisfaction and profitability.
• Achieved cost goals, negotiated contracts, tracked availability, and provided instructor activation and sourcing.
• Provided systems and procedures development and documentation, systems administration, and website
development resulting in a robust global ISO 9001 Quality Management System.
• Delivered computer application courses and trained end users to upload documentation to various websites resulting
in accessibility to business process at all locations.
• Led various teams for Total Quality Management, Office Automation, Administration, Finance, Security, and Forms
Cycle Time Reduction resulting in quality and efficiency in meeting the organizations goals and objectives.