This document provides an extensive summary of Benedict Dumonceaux's work experience and qualifications. It details his experience as a professor teaching various business and management courses at multiple universities. It also outlines his past roles developing training programs and curricula for several large companies in various industries, including construction, audiovisual, information systems, and the U.S. Army. His experience spans assessing training needs, designing programs, and developing training departments where none previously existed.

1. B. Dumonceaux LinkedIn Profile
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BENEDICT J. DUMONCEAUX
(314) 606-9198
DumonceauxB@Juno.com
LinkedIn Profile
EXPERIENCE
DeVry University 2011 – Present
PROFESSOR
Teach Psychology, Sociology, Microsoft Office, Business, Management Skills, Critical Thinking.
Lindewood University 2012 - Present
PROFESSOR
Teach graduate courses in Business Statistics, Economics, Business Information Systems, Leadership,
Communication Process, Motivation and Organizational Communications.
Learning Unlimited Inc. 2008 --- 2011
SENIOR FACILITATOR
Present top quality programs on the latest leadership techniques and tools. Provide consultative services to clients
on leadership challenges and practical solutions. Worked in Oil and Gas industry training supervisors and crews in
teambuilding, leadership and supervisory skills.
McCarthy Building Company, Inc. 1997 - 2008
SENIOR TRAINING MANAGER
Assessed training needs of 1,500 employees within a national company. Designed, wrote and presented training
programs in a variety of construction business areas for a national construction company where none existed in its
150 year history. Designed and coordinated career development plans for employees. Instrumental in establishing
the company’s first training department and developmental curriculum. Participated in annual strategic planning
sessions of company executives for the advancement of training and performance improvement. Developed
strategies in knowledge management with Information Systems specialists. Provided organizational development
services and support to five business units. Brokered training delivered by internal and external training suppliers.
Curriculum:
leadership negotiating
customer service supervisory skills
presentation skills management development skills
problem solving/decision making conflict management
mechanical, electrical and plumbing job cost accounting
performance appraisals and coaching performance improvement
time management & organizational skills project management
coaching & mentoring quality/process improvement tools
Microsoft Office Suite team development and management
Accomplishments:
 Created the company’s first corporate training department.
 Developed first-of-a-kind career programs for field engineers, superintendents, project managers, business
development directors, and executives.

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 Created company training intranet
 Redesigned and developed company internet
 Developed and presented programs for high potential leaders as part of company’s succession plan.
 Developed on-line training programs for Oracle
Swank Audio Visuals 1993 - 1997
NATIONAL TRAINING DIRECTOR
Determined training needs, designed, wrote, presented and evaluated professional development programs for a 60
year old national company where none existed. Developed a first-of-a-kind performance improvement structure and
training curriculum. Developed employee training development plans for performance improvement. The company
had 80 offices in major cities across the United States. Designed and used experiential learning activities in training
programs. Instrumental in assisting the company CEO, president, vice presidents, area and divisional managers
think through performance problems and facilitated problem solving teams. Brokered training delivered by internal
and external suppliers. Wrote and revised technical equipment guides on audiovisual equipment. Provided
organizational development support to departments. Directed the activities of one Performance Improvement
Manager and six trainers.
Curriculum:
leadership negotiating
superior customer service supervisory skills
presentation skills management development skills
problem solving/decision making conflict management
hiring and interviewing communication skills
performance appraisals and coaching running a small business
time management & organizational skills meeting planning
coaching & mentoring quality/process improvement tools
Microsoft Office Suite team development and management
Accomplishments:
 Created the company’s first training department.
 Developed first-of-a-kind career programs for directors, executives and administration staff.
 Developed leadership assessment and training programs.
 Customer service improved by 60%, employee retention increased by 45%.
 Reduction in costs from repeated mistakes was reduced by 50%.
Maritz Communications Company 1990 - 1992
TRAINING MANAGER
Assessed organizational and program needs, developed work plans for training and educational programs, developed
budgets, coordinated work of design and production staff. Assured the application of effective training principles, evaluated
the instructional design, development and delivery of training programs. Managed leadership development and assessment
programs. Worked with companies in design employee career development plans and policies to help improve
performance. Produced effective solutions and provided leadership to training staff. Assured actions were consistent with
goals and objectives of training programs for Fortune 500 clients. Provided O.D. services and project management to
internal and external clients. Selected, hired, trained and evaluated professional trainers.
Accomplishments:
 All projects were completed on time and within budget.

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INSTRUCTIONAL DESIGNER
Designed videos, audio programs, trainer and participant guides for various product and service industries.
Conducted needs assessments and job/task analysis. Designed validation, testing and evaluation procedures.
Planned and managed instructional design projects.
Curriculum:
leadership negotiating
quality improvement processes and tools supervisory skills
presentation skills management development skills
selling and persuasion skills conflict management
hiring and interviewing professional communication skills
performance appraisals and coaching problem solving
time management & organizational skills meeting planning
coaching & mentoring team development and management
Microsoft Office Suite training-the-trainer
decision making
McDonnell Douglas Information Systems Company 1986 - 1990
INSTRUCTIONAL DESIGNER/SENIOR INSTRUCTOR
Instructed and planned the activities between students, instructors and seminar training materials in structured
techniques of analysis, development, implementation and evaluation of information systems. Designed
quality/process improvement procedures for computer systems. Supervised the selection, training, and scheduling
of 20 instructors. These instructors provided consultation services to 400 outside clients of Fortune 500 companies.
Designed and presented programs in selling of services and products. Taught customized software application
programs.
Accomplishments:
 Redesigned software training curriculum. Increased sales of curriculum by 40%.
 Increased hiring and training of contracted instructor pool which increased consultative sales by 50%.
U.S. Army 1979 - 1986
SENIOR TRAINING MANAGER
Coordinated and supervised the administration of training programs for 5000 people. Conducted needs assessments and
evaluation of training programs. Developed curriculum, pilot, validation, testing and evaluation procedures. Scheduled
training, negotiated contracts with outside vendors, managed budgets and staff members. Facilitated problem-solving
teams.
TRAINING & LEARNING STRATEGIST
Developed learning strategies using various learning and training methodologies. Prepared objectives, defined content,
selected and sequenced activities of training programs for 800 managers, administrators and instructors within a 20-state
region. Evaluated the effectiveness of course materials, training programs, participant performance, and instructional
methodologies. Developed and taught leadership assessment and development skills, team building, problem solving, time
management, experiential learning, management skills, leadership, safety, presentation/public speaking, problem
solving/decision making, supervisory skills and software applications.
INSTRUCTOR TRAINING SPECIALIST
Trained instructors in presentation and teaching techniques. Instructed managers and supervisors in Leadership,
project management, negotiating, team building, persuasion skills, conducting effective meetings, supervision skills,

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leadership techniques, conflict resolution, communication skills, creative thinking, time management, safety,
equipment operation, presentation skills, and performance appraisals. Assessed skills and potential of future leaders.
Wrote and revised instructor and participant guides, technical manuals, curriculum, testing and evaluation materials.
EDUCATION
DOCTORAL STUDIES IN ADULT LEARNING AND EDUCATION
University of Missouri
MASTER OF SCIENCE IN SYSTEMS MANAGEMENT
University of Southern California
BACHELOR OF SCIENCE IN PSYCHOLOGY
St. John’s University
PROFESSIONAL DEVELOPMENT TRAINING ATTENDED
Achieve Global Facilitator Certification, Development Dimensions International Trainer Certification, Creative
Training Techniques I & II, Accelerated Learning, AGC Supervisory Training Program Trainer Course, Web-based
Instructional Design Workshops, DiSC Trainer Certification
SOFTWARE APPLICATIONS
Microsoft Office Professional 2007 & 2010, Windows 2010 & WebEx, Oracle, Captivate, Blackboard LMS, E-
college LMS
OUTSIDE TEACHING
Teach business, leadership and organizational development courses at local colleges and universities at
undergraduate and graduate levels.

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Construction Career Development Programs
Career Level Professional
Development
NEW EMPLOYEE
ORIENTATION
FIELD FUNDAMENTALS DiSC PROGRAMS
Overview of Our Business Quality Improving Communications
Human Resource Issues Written Communication Tips Adapting to Different Styles
Building Genuine Relationships Field Reporting Communication Effectiveness Series
How to Make a Profit Active Listening Managing Conflict and Resistance
Genuine Success Stories Project Cost Reducing Conflict
Quality Without Question Document Review Using Your Strengths to Your
Advantage
Meet the Corp. Departments Submittals Building Greater Self-Awareness
Meeting and Exceeding Expectations Assertive Communications Maximizing Your Strengths as a
Manager
Office Tour RFI Recognizing and Removing Barriers
to Perform.
Executive Q & A Document Control Getting the Most from Your People
Building a Sales Relationship
Being Responsive to Customer
Differences
Team Effectiveness Series
SUPERINTENDENT 101 SUPERINTENDENT 201 Improving Team Effectiveness
Role of Supt. Advanced Role of the Supt. Improving Team Motivation
Leadership in the Field Communication Skills
Project Planning and Site Logistics Safety
Controlling Costs New Building Techniques
Documentation Managing Issues and Problems
Risk Management Quality
Productivity Conflict Management
Quality & Safety Claims Management
Team Building Team Building

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Career Level Professional
Development
PROJECT MANAGER 101 PROJECT MANAGER 201 LEADERSHIP SKILLS
Role of the PM Managing People Through Good
Comm.
Performance Planning: Setting
Expectations
Recognizing and Maximizing Profit
Opportunities
Managing People Through
Performance
Planning
Delegating for Productivity and
Growth
Leadership in the Field Motivation Preparing Others to Succeed
Cost Control Building Systems Facilitating Improved Performance
Safety MEP Issues Following Up to Support
Improvement
Negotiations Managing Conflict Helping Others Adapt to Change
Dealing with Difficult People Coaching and Mentoring Guiding Conflict Resolution
Documentation Team Building Coaching: Developing High
Performance
Legal Performance Planning: Reviewing
Process
MEP Management The Empowering Leader
Construction Quality Issues Trust: Strengthening the Foundation
Guiding the Development of Others
DIRECTORS TRAINING PREPARING YOU TO
SUCCEED
Leading Your Team to Optimal
Performance
Role of Director Quality Principles and Qualities of Genuine
Ldr.
Leadership Field Procedures Manual Developing Others
Performance Planning Genuine Collaboration Giving Recognition
Negotiations Sub Management Planning for Performance Discussions
Conflict Management Managing the Risks of
Construction
Clarifying Performance Problems
Safety Subcontracts Correcting Performance Problems
Maximizing Profit Opportunities Importance of Planning and
Scheduling
Conducting Performance Reviews
Director Role in Preconstruction Human Resource Issues Building Team Pride and Purpose
Risk Management Field Leadership Level 1
Quality Field Leadership Level 2
Relationships Field Leadership Level 3

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Career Level Professional
Development
MEP GENERAL FOREMAN TEAM SKILLS
Air Distribution Excavation Planning Starting Off the Project Team
on the Right Foot
Cooling Formwork Planning and Review Interaction Skills for Success
Heating Computer Skills Fundamentals of Feedback
Controls Organizational Skills Communicating and Listening
Plumbing Safety Communicating with Others
Process Plumbing Supervisory Skills Influencing Others
Electrical Power Building Trust
Electrical Lighting Working Through Conflict
Electrical Specialty Systems Adapting to Change
Fire Alarm / Life Safety Working as a Team
Fire Suppression Valuing Differences
Construction Coordination Fast Start for Teams
Testing, Adjusting and Balancing Reaching Group Agreement
Startup and Commissioning Optimizing Team Performance
SCHEDULERS ESTIMATORS Leading Successful Meetings
P3e/c Current Knowledge and
Direction
Leadership Training Others
Management Perspective Overview of the Design Plan
Process
Making Effective Decisions
Communications Estimating Q & A Taking Action to Solve Problems
Scheduling Challenges Presenting the Numbers Improving Personal Productivity
Safety Hard Bid Estimating Impacting Your Work Performance
Legal Issues in Scheduling ICE 2000 Providing Constructive Feedback
Manpower Loading and Reporting Program & Schematic Estimates Developing Others
Cost Loading and Reporting Team Building Giving Recognition
Team Building Conducting a Collaborative Performance
Review
TEAM SKILLS (continued)
SCHEDULERS (cont.) ESTIMATORS (cont.) Planning for Performance Discussions
Fragnets and Schedule Impacts Design Development Estimating Clarifying Performance Problems
Laboratories and Schedule Impacts Correcting Performance Problems
Documenting Sub. Failures Conducting Performance Reviews
Presenting and Selling the Schedule Building Team Pride and Purpose
CRM System – Personnel Input and
Use
Resolving Conflicts with Your Team
Negotiating Resource for Your Team
Delegating for Shared Success