This document provides a summary of Dana E. Jarvis's qualifications and experience in learning and development leadership. Over her career, Jarvis has held various roles in human resources, management consulting, higher education administration, and instructional design. She has developed learning programs, performance management systems, and leadership training for Fortune 500 companies, the military, non-profits, and universities. Jarvis also authored a book on managing virtual teams and has presented at several professional conferences.

1. Dana E. Jarvis, MPA, MSW
412.855.5369 * djarv4@gmail.com * http://www.linkedin.com/in/danajarvis
LEARNING AND DEVELOPMENT LEADER
U.S. Marine Corps Veteran · Organizational Effectiveness Professional · Instructional Designer · Corporate Trainer
I am an accomplished Learning and Development Leader with a Master of Public Administration and Master of
Social Work. My innovative approaches focus on aligning learning and development with the business enterprise.
Achievements include corporate universities, leadership programs, business curriculum, supervisory training
program, performance management systems, cultural change projects and employee engagement initiatives.
CORE COMPETENCIES
Learning & Development Performance Management Talent Management
Project Management Presentation & Facilitation Business Acumen
Organizational Effectiveness Strategic Thinking & Executing Management Consulting
UNITED STATES MARINE CORPS SERVICE
United States Marine – Along with working in Legal Services for the Marine Corps Air Ground Combat Center, I
nd th st
also served as the Legal Manager for 2 Battalion, 7 Marines, 1 Marine Division. In this capacity, I created,
implemented and trained Marines on a comprehensive Legal Program. During my service, I was promoted to a
Noncommissioned Officer and awarded a Commanding General Certificate of Commendation, along with earning
the Navy Achievement Medal, Certificates of Commendation and Letters of Appreciation.
PROFESSIONAL EXPERIENCE
Instructor/Adjunct Professor of Leadership and Management 2004-Present
Duquesne University, Palumbo * Donahue School of Business, School of Leadership and Professional
Advancement, Pittsburgh, PA – Renowned University with graduates in many of today’s Fortune 500s.
Strategic Focus: Instructional Design and Development, Research and Development, Student Engagement
 Instructed diverse leaders in the U.S. Military, Fortune 500 companies and large nonprofit organizations
 Designed and taught courses in leadership, ethics, strategy, management, change, diversity and assessment
 Utilized the ADDIE (Assess, Design, Develop, Implement, Evaluate) Model to create meaningful courses
 Strengthened MBA and Leadership candidates with skills required for a competitive global workforce
 Utilized a Blended Learning Approach to consistently inspire students within diverse business topics
 Utilized Blackboard learning platform for online and face-to-face courses to maximize student engagement
 Curriculum design with the end user in mind for practical skills application within the global economy
 Engaged Adult Learning Principles throughout all courses with an emphasis on skills deployment
 Researched business topics to develop customized and innovative case studies which maximized learning
 Integrated dynamic discussion formats to emphasize key learning points, insights and analytical thought
 Integrated variations of the Kirkpatrick Learning Evaluation Model to assess student performance
 Created the CareerStar Accelerator to leverage student and Veteran career success via social media tools
Human Resources Director 2007-2008
Auberle, Pittsburgh, PA – One of the largest nonprofit organizations in the Pittsburgh region, committed to helping
troubled children and families make positive and lasting changes in their lives.
Strategic Focus: Department Management, Talent Management, Executive Leadership, Training and Development
 Re-engineered Auberle University with over 50 courses, focused on diverse training in mission critical areas
 Developed a 360-Degree Leadership Feedback tool to increase leadership core competencies
 Improved Performance Management System to include coaching on the strengths-based approach
 Created a balanced scorecard to critically track and analyze comprehensive Human Resource goals
 Achieved Finalist recognition in “PHRA’s 2008 People Do Matter Awards” for the Core Values Initiative
 Served and made an impact on the organization-wide Executive Team in a high level decision-making role

2. DANA E. JARVIS, MPA, MSW PAGE TWO
Human Resources Director 2004-2007
Snavely Forest Products, Pittsburgh, PA – Leading distributor of specialty and commercial building materials.
Strategic Focus: Learning and Development, Performance Management, Employee Engagement, Cultural Change
 Established and developed a Corporate University to infuse a learning culture and drive business results
 Originated and managed the Leadership Class to leverage competitive advantage opportunities
 Instructed Operations Managers on issues of team building, supervision and employee engagement
 Partnered with the CEO to initiate a Zero Error Program, focused on operational efficiency and effectiveness
 Conducted training in sales, leadership, coaching and DDI’s Interaction Management Essentials
 Collaborated with OSHA vendor to create and implement company-wide safety audits and training sessions
 Generated a customized performance management system in partnership with GMs, accelerating key results
 Appointed Co-Chairperson of the company-wide Strategic Planning Team, focused on business growth
 Led the employee engagement survey, action planning and follow-up initiatives across the United States
 Worked with GMs throughout the U.S. on issues related to leadership, employees, motivation and recognition
Management Consultant/Manager of Project Services 2001-2004
The Hill Group, Inc., Pittsburgh, PA – Management consulting firm providing services to Fortune 500 clients.
Strategic Focus: Project Management, Talent Management, Client Engagement, Team Building, Problem Solving
 Created and managed a Supervisory Training Program for a $30M public sector organization
 Provided leadership insights for a values project with a $15B financial services company
 Led a market analysis study for a $2B telecom company, strengthening their sales decision-making model
 Managed a shared services study for 3 organizations with a projected maximum savings of $470,000 annually
 Directed a market analysis study which leveraged a community loan fund’s strategic priorities and mission
 Worked with diverse consulting teams to accelerate regional economic development and growth
 Collaborated with consultants on performance and diagnostic assessment projects for Fortune 500 companies
Graduate Resident Director 1998-2001
University of Pittsburgh Office of Residence Life., Pittsburgh, PA – World Class university with a reputation for
excellence in educating leaders at all levels, disciplines, sectors and industries.
Strategic Focus: Training and Development, Talent Management, Program Development and Implementation
 Supervised, directed, managed, counseled and evaluated 32 staff members over a 3 year period of time
 Collaborated with teams to implement wellness programs for over 5,000 resident students in an urban setting
 Created and facilitated over 100 formal and/or informal training programs, which were built on the mission
 Generated innovative marketing strategies to enhance resident student participation within diverse programs
 Designed and implemented a behavioral-based programming model which provided high levels of engagement
 Developed the Resident Student Service Initiative to provide career inspired projects for resident students
 Originated “The Breakfast Club” as a physical fitness and community building initiative for all resident students
 Established and produced “Towerspalooza”, an action packed spring event with a band, fun stations and thrills
 Worked with the Student Government Association (SGA) to leverage community building programs
INSTRUCTIONAL DESIGN, DEVELOPMENT AND FACILITATION
 Produced and taught many of the learning modules within the Snavely Forest Products Leadership Class
 Developed Ethics and Diversity and Leadership in Administration, among others at Duquesne University
 Led Principles of Management, Business and Society and Managing Virtual Teams courses for Stephens College
 Wrote cutting edge book, titled 7 Essentials for Managing Virtual Teams (University Readers, 2010)
 Originated and taught Advanced Leadership Theory and Practice graduate MBA course for Ottawa University
 Taught a course on Social Welfare to Master of Social Work students at the University of Pittsburgh
 Instructed Leading Virtual Teams and Organizations as a hybrid course for Robert Morris University
 Spoke at the Human Resource Professionals Association 2010 Conference, the largest in Canada
 Created the 12 Absolutes for Leadership Development, based on critical research and best practices
 Presented on Employee Engagement at Institute of Internal Auditors GAM Conference in 2009