Mirriam Mashego is applying for a Learning and Development Specialist position. She believes her strong managerial experience, training experience, and education make her a competitive candidate. Her relevant experience includes managing training programs, facilitating training, needs analysis, and report writing. She has a BCom Honours degree in Marketing Management and experience researching, lecturing, and developing learning programs.

1. 2/26/2015
Mr. K. Ngubeni
YEP
150 Rivonia & Hill Drive, Sandton
APPLICATION FOR EMPLOYMENT: LEARNING & DEVELOPMENT SPECIALIST POSITION
I am applying for a Learning and Development Specialist position. Below is a copy of my CV.
I believe that my strong managerial, training experience and education will make me a very
competitive candidate for this position. The key strengths that I possess for success in this
position include:
 I have successfully managed and operated at a strategic level in my career life.
 I strive for continued excellence.
 I provide exceptional contributions to customer service and/or client and stakeholder
relations for all customers and stakeholders.
 Training and Development; Facilitating and lecturing of different programmes.
 Managing different training programmes including recruitment of different service
providers and lecturers.
 Report writing and impact assessment after training. Assist in development of learning
materials.
With a BCom Honours degree in Marketing Management, I have a full understanding of
strategic, facilitation and project planning/management, and working for the University of
Johannesburg has given me an opportunity to have an experience in researching, lecturing,
learning and development of small business programmes. I am also a fully registered SDF,
Assessor and Moderator with ETDP & SERVICES SETA. I have experience in need analysis
and designing new programme in partnership with different stakeholders & government
agencies, as needed and also provide full project management of programmes, until close-
out and final evaluation.
Please see my resume for additional information on my experience. I can be reached
anytime via email at mirriam.mashego@gmail.com or my cell phone, 082 391 1318.
Thank you for your time and consideration. I look forward to speaking with you about this
employment opportunity.
Sincerely,
Mirriam Mashego
082 391 1318
mirriam.mashego@gmail.com

2. Curriculum Vitae – Mirriam Mashego Page 1
CURRICULUM VITAE
MIRRIAM A. MASHEGO
Residential Address : 1475 Sibandze Crescent
Spruitview, Germiston, 1432
Contract Details : 082 391 1318
Email Address : mirriam.mashego@gmail.com
PERSONAL DETAILS
Surname : Mashego
First Names : Mirriam Aunty
Identity Document : 700929 0390 081
Gender : Female
Dependant : 2
Home Language : N. Sotho
Nationality : South African
Drivers Licence : Code 08
Health : Excellent
Criminal Record : None
EDUCATIONAL QUALIFICATIONS
Institution Degree (s) or Diplomas) obtained:
University of Johannesburg
(2012)
BCom Hons in Marketing Management
University of Johannesburg
(2005)
BCom Degree in Marketing Management
Assessment Training Centre
(2013 – 2014)
Registered Moderator
Registered Assessor
Maccauvlei Training College Registered Skills Development Facilitator (SDF)
Damelin Train-the-Trainer
Institute of Personnel Management
(IPM)
HR Diploma – Personnel Management Diploma
Mabuya High School Matric

3. Curriculum Vitae – Mirriam Mashego Page 2
MEMBERSHIP OF PROFESSIONAL BODIES
1. Registered Skills Development Facilitator with ETDP SETA
2. Registered Assessor with ETDP & SERVICES SETA
3. Registered Moderator with ETPD SETA
Other skills
1. MS Office Package i.e. Words, Excel, PowerPoint & Outlook
2. Advanced Excel & Internet
3. Facebook
WORK EXPERIENCE
Name of Company : South West Gauteng College (SWGC)
Position : Lecturer (Part-Time)
Duration : June 2014 – December 2014
Core Responsibilities
 Lecturing on a part-time basis (Saturdays)
o HR Management N5 & N6
o HR Training N6
o Management Communication N4
PREVIOUS PROFESSIONAL EXPERIENCE
Name of Company : University of Johannesburg
Position : Programmes Manager
Duration : August 2011 – August 2014 (3yrs Contract)
Core Responsibilities
 Managing and co-ordinating Small Business Development Programmes within the
Centre.
 Marketing and advertising all UJ short learning programmes that are relevant to SMMEs.

4. Curriculum Vitae – Mirriam Mashego Page 3
 Project Managing each programme and operational plans thereof.
 Ensuring ongoing communications between different stakeholders i.e. business owners,
township business organisations, sponsors/donors, lecturers/facilitators/professors and
service providers.
 Recruitment of all Facilitators, Lecturers, Professors and all different service providers
who are going to participate on each programme.
 Collaborates with different stakeholders i.e. government departments, industry
specialist and other training institutions on different methodology used to curb
unemployment and also improve job creation/skills development.
 Plan, develop and arrange all training programmes and activities within the centre.
 Conduct training needs assessment in terms of training required within the sector.
 Designing and developing training programmes and syllabus for all training programmes
in partnership with different programme custodians/subjects experts/associate
professors and producing reports thereof.
 Distributing course materials and books to participants.
 Facilitation and co-ordinating the implementation of all internal programmes.
 Coordinate conversations between different stakeholders within the university i.e. the
centre, business owners and SMME industry agencies.
 Managing of training environment and maintaining links with training institutions and
government agencies for mutual benefit.
 Monitoring and evaluating all training activities and programmes.
 Identify new niches for training and performing needs analysis.
 Management of pre and post-programme in terms of arranging and attending meetings
with clients and stakeholders.
 Conducting and compiling training evaluations.
 Selection and recruitment of service providers to conduct impact assessment on all
training programmes conducted within the centre.
 Compile and producing of monthly training reports.
SelectedContribution:-
 Project Managing Different Programmes.
 New Market Penetration within the SMMEs sector.
 Stakeholder Relations Management.
 Facilitation and training.
 Direct Marketing of programmes
Name of Company : Pick n Pay Family Store – Lesedi Shopping Centre, Vosloorus
Position : Franchisee / Director
Duration : April 2008 – November 2009
Core Responsibilities

5. Curriculum Vitae – Mirriam Mashego Page 4
 Developed and managed a range of marketing tools, including promotional materials
& one-on-one sales promotions within the store and around our vicinity.
 Tracked, projected, and reported both advertising and circulation-based marketing
programs.
 Branding, managing and positioning product lines.
 Maintained communication with Franchisor to ensure marketing activities aligned
with business goals.
 Provided leadership and direction to marketing associates to guide the creation of
marketing materials and ensure congruence with objectives.
Selected Contributions:
 Successfully maintained and increased client base by designing and implementing
strategic customer-retention projects.
 Advertising the business and setting up weekly promotions to improve sales.
 Planned and led execution of online advertising campaign that doubled monthly
revenue.
 Marketing the brand and securing community projects for sponsorships and
awareness programmes.
___________________________________________________________________________
Name of Company : Primi Piatti Restaurant
Position : Operations Manager / Franchisee
Duration : 2005 – 2008
Core Responsibilities
 Responsible for the operations and general management of the restaurant.
 Management of human resources within the restaurant with staff complement of 36
permanent and 15 part-time employees.
 Marketing the brand within the area where the restaurant was located.
 Stock control by ensuring that managers put in right orders through the right suppliers.
 Responsible for quality control in the kitchen.
 Daily management of conflict resolution within staff and customers.
 Daily, weekly and monthly banking incorporated cash and ATM reconciliation.
 Recruitment and handling employees’ disputes.
 Conflict resolution and handling of HR disciplinary issues including attending to the
CCMA.
SelectedContribution:-

6. Curriculum Vitae – Mirriam Mashego Page 5
 Developed and implementation of different marketing strategies to create
awareness of the brand around the area.
 Ensuring that all stakeholders are communicating and improving synergies for the
benefit of the end user.
 Initiate community driven campaigns to increase brand awareness.
Name of Company : Department of Housing, Social Housing Foundation
Position : Senior Training Specialist
Duration : 1999 - 2005
Core Responsibilities
 Implementation of a significant number of Social Housing Foundation training
programmes and capacitating the social housing sector nationally, in partnership with
Institutions of Higher Learning.
 Designing and conducting training workshops.
 Development of training workshop materials i.e. training learner manuals and/or
booklets thereof.
 Facilitate the capacity building training programmes for the sector.
 Design training materials and sourcing out of the necessary experts and/or training
providers.
 Manage the financial administration of different courses including the budgeting,
records keeping, reporting and information distribution.
 Management of contracts to ensure that the right experts are contracted and the best
service is provided.
 Management of all training facilities pertaining to training which incorporate training
equipment, training facilities, catering services and venue bookings.
 Training, evaluating and monitoring of different training courses.
 Compilation and management of Training and Development database.
 Managing all internal and external training events for the centre.
 Records keeping and management of all training activities.
 Production of training report after every training and submit all to the director of the
centre.
SelectedContribution:-
 Designing training manuals for the social housing sector.
 Managed and co-ordinate a research relevant to social and rental housing.
 Marketing and creating awareness campaign for the rental option within the
country.

7. Curriculum Vitae – Mirriam Mashego Page 6
SKILLS & CAPABILITIES
 Results-driven, logical and methodical approach to achieving tasks and objectives.
 Determined and decisive; uses initiative to develop effective solutions to problems and
resolve challenges.
 Reliable and dependable – high personal standards and attention to details.
 Excellent interpersonal skills – good communicator, leadership and high integrity.
 Self-driven and self-reliant – sets aims and targets and leads by example.
 Good interpersonal skills – works well with others, motivates and encourages.
 Well organised; good planner and good time-manager.
REFERENCES
 Professor E. Bbenkele - University of JHB – Colleague Tel. 076 040 8845 /
Work. 011 559-1378
 Ms. Euginia Mabuza - University of JHB – Colleague Tel. 079 513 3824 /
Work. 011 559-5521
 Ms. Lettia Mokhele - Pick n Pay – Business Partner Tel. 076 681 7850 /
Work. 011 821-4410
Proposed package for this role will be R500k per annum (neg.)