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Total Quality Management-A Road Map to Corporate Excellence

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Total Quality Management (TQM) is an integrated organizational approach in delighting customers (both internal and external) by meeting their expectations all the time through everyone involved within the organization working on continuous improvement improvement in all products/services/processes along with structured methodology.

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TOTAL QUALITY MANAGEMENT -A Road Map to Corporate Excellence
What is TQM ,[object Object]
In TQM, ,[object Object],[object Object],[object Object]
Advantages of TQM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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TQM focuses on:- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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[object Object],[object Object],[object Object],[object Object],[object Object]
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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Framework for Implementing TQM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object]

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Total Quality Management-A Road Map to Corporate Excellence