This document provides an overview of continuous process improvement strategies, including the Juran Trilogy model. It discusses quality, processes, inputs/outputs, and the three parts of the Juran Trilogy - quality planning, quality control, and quality improvement. The document also describes four improvement strategies - repair, refinement, renovation, and reinvention. It analyzes the strengths and weaknesses of the Juran Trilogy model and provides details on choosing the appropriate improvement strategy for different situations.
Quality, needs of quality and importance of quality. Total quality management.Monika S.D.
Quality, needs of quality and importance of quality. one can say that a product has good quality when it "complies with the requirements specified by the client".
Total Quality Management-A Road Map to Corporate Excellenceharikrishnanjl
Total Quality Management (TQM) is an integrated organizational approach in delighting customers (both internal and external) by meeting their expectations all the time through everyone involved within the organization working on continuous improvement improvement in all products/services/processes along with structured methodology.
A presentation on the continuous improvement tool of total quality management, i.e. PDCA- Plan,Do,Check,Act. Covers the basics of PDCA to give an idea on it's need, use, methodology etc. The presentation will help the beginners gain knowledge about the PDCA cycle and will cover their basic needs on it.
Cost of Quality is a widely spread and widely misunderstood concept.Here is a presentation that will evaporate all your doubts regarding this topic.A very well explained case study of H&S motors.It is a very well structured presentation.
In this presentation, we will discuss the concept of quality management with specific importance on quality assurance, quality control and different views of quality, types of quality, levels of quality and quality determinants. We will also talk about the industrial revolution and beginning of quality control methods.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit: http://www.welingkaronline.org/distance-learning/online-mba.html
Quality in Manufacturing for Production & ManufacturingTimothy Wooi
This 1 day training program on the “Soft” TQM Concepts focus on Manufacturing Staff and Operators to equip Participants with a better understanding TQM and its practices and to understand why being responsible for Quality is so important as a mechanism to safe guard to Customer for receiving a Defect as well as to comply to Quality procedures..
What is quality and quality improvement, what is cost reduction, types of problems (sporadic and chronic), need of quality improvement and cost reduction
Process Approach in Total Quality ManagementJess Henson
Process Approach in Total Quality Management
- ETX Model
- 6s of Process Improvement
- Customer-Supplier Chain
- Just-In-Time
- Lean Manufacturing
- Kanban System
- Cellular Manufacturing
- Zero Defects
Quality, needs of quality and importance of quality. Total quality management.Monika S.D.
Quality, needs of quality and importance of quality. one can say that a product has good quality when it "complies with the requirements specified by the client".
Total Quality Management-A Road Map to Corporate Excellenceharikrishnanjl
Total Quality Management (TQM) is an integrated organizational approach in delighting customers (both internal and external) by meeting their expectations all the time through everyone involved within the organization working on continuous improvement improvement in all products/services/processes along with structured methodology.
A presentation on the continuous improvement tool of total quality management, i.e. PDCA- Plan,Do,Check,Act. Covers the basics of PDCA to give an idea on it's need, use, methodology etc. The presentation will help the beginners gain knowledge about the PDCA cycle and will cover their basic needs on it.
Cost of Quality is a widely spread and widely misunderstood concept.Here is a presentation that will evaporate all your doubts regarding this topic.A very well explained case study of H&S motors.It is a very well structured presentation.
In this presentation, we will discuss the concept of quality management with specific importance on quality assurance, quality control and different views of quality, types of quality, levels of quality and quality determinants. We will also talk about the industrial revolution and beginning of quality control methods.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit: http://www.welingkaronline.org/distance-learning/online-mba.html
Quality in Manufacturing for Production & ManufacturingTimothy Wooi
This 1 day training program on the “Soft” TQM Concepts focus on Manufacturing Staff and Operators to equip Participants with a better understanding TQM and its practices and to understand why being responsible for Quality is so important as a mechanism to safe guard to Customer for receiving a Defect as well as to comply to Quality procedures..
What is quality and quality improvement, what is cost reduction, types of problems (sporadic and chronic), need of quality improvement and cost reduction
Process Approach in Total Quality ManagementJess Henson
Process Approach in Total Quality Management
- ETX Model
- 6s of Process Improvement
- Customer-Supplier Chain
- Just-In-Time
- Lean Manufacturing
- Kanban System
- Cellular Manufacturing
- Zero Defects
According to new syllabus of PCI M.Pharm 1st sem. students can directly utilize this ppt for their study. As per PCI new syllabus QA STUDENTS find this ppt very use full.
PROCESS IMPROVEMENT CYCLE, REPORT, QUALITY MANAGEMENT, TOTAL QUALITY MANAGEMENT, TQM, BUSINESS ADMINISTRATION, MANAGEMENT SCIENCE, PROCESS MODEL, PROCESS QUALITY, PROCESS IMPROVEMENT TECHNIQUES, LEAN TOOLS, FIVE S, VALUE STREAM MAPPING, KAIZEN, SIX SIGMA TOOLS, DMAIC, DMADV, CAUSE AND EFFECT ANALYSIS, SIPOC ANALYSIS, PROCESS MAPS / PROCESS FLOWCHARTS, BPMN PROCESS MAPS, APPROACHES TO PROCESS IMPROVEMENT, CONTINUOUS PROCESS IMPROVEMENT (CPI), TOYOTA MODEL FOR PROCESS IMPROVEMENT, KAIZEN BLITZ (EVENT), POKA YOKE OR MISTAKE-PROOFING, FAILURE MODE AND EFFECTS ANALYSIS (FMEA), BENCHMARKING, BUSINESS ADMINISTRATION, MANAGEMENT SCIENCE, EDUCATION AND LEARNING,
Running head QUALITY TRAINING MANUAL .docxtoltonkendal
Running head: QUALITY TRAINING MANUAL 1
Quality Training Manual 13
Quality Training Manual
Felicia Jones
12/06/2016
Table of Contents
Evolution of quality management 3
Introduction 3
i. History of the quality management evolution 3
ii. Why QM is needed 4
Week 2: The Role of Leadership 5
Senior management's role in successful quality improvement programs 5
Senior management’s role in the large-scale strategic quality programs 5
Why firms should adopt the roles 5
How management should derive the metrics 6
Week 3: General Quality Strategies and Tools 7
i. Establishing customer expectations 7
ii. Designing quality in 7
iii. Defining metrics 7
iv. Mistake-proofing 7
v. Kaizen 7
vi. Six Sigma 7
Week 4: Quality Tactics and the Logistics and Supply Chain Functions 8
i. What tools are applicable internally 8
ii. What tools are applicable externally with vendors 8
Part 2: Week 5: Roll-Out 9
i. A communication plan 9
ii. Recommended sequence of steps to get personnel trained 9
iii. Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel) 9
References 10
Evolution of quality managementIntroduction
i. History of the quality management evolution
Total quality management was started by Naval Air Systems Command in an attempt to describe the Japanese-style management approach to improving quality. Before TQM, japan would produce products that were imitations of other products but after the inception of the same, they set new standards to the production process (Nederpelt, 2012). The rest of the world soon followed the steps of japan in their processes, product and organizational production factors. The quality management as we know it today was pioneered by some of the industrial developers such as Deming, Dodge and Romin. It is definition and application occurs in the analysis of quantitative and qualitative processes, processes and economic theories. When it started back in the mid age, the focus was all about the end product but nowadays, it has evolved to include the services offered (Littlefield & Roberts, 2012).
Quality management process basically involves four main components that need to be adhered to in order to make the process successful. They include the quality planning which is the first step and includes preparing the measuring standards and desired output quality. The other steps are the quality assurance and quality control which involves measuring the actual product and comparing it with the standards put in place. Quality improvement is the last stage and involves the reconciliation of the deviations in order to make the products and services to the desired level and in most cases, it involves rectifying the process to ensure that future items conform to the standards (Nederpelt, 2012).
ii. Why QM is needed
Custome ...
This presentation is based of quality Management with the Productivity of any types of production ( Mobile Manufacturing,Mechanical Parts Manufacturing etc.)
- The term “Quality” refers to the degree or amount to which a set of inherent or impede characteristics fulfills a number of predetermined stakeholders’ / sponsors’ requirements. Generally, “Quality Drives Productivity”
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
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http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
How to Make a Field invisible in Odoo 17Celine George
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Ethnobotany and Ethnopharmacology:
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Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
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Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
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Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
presentation on continuous process improvement,juran trilogy and strategies improvement
1. PRESENTATION ON “Continuous Process Improvement,Juran Trilogy & Improvement Strategies” IN PARTIAL FULFILMENT OF THE REQUIREMENTFOR B.TECH. (MECH. ENGG. DEPARTMENT) MULLANA (AMBALA) SUBMITTED TO: - SUBMITTED BY:- Mr.Navtej Singh Vishnu Vashist:-11071022 Rohan:-11071001 Swaty:- 11071071
2. @What is Quality? Quality can be defined as the :- “Performance to the standard expected by the customer” “Quality is an ever-changing state (i.e., what is considered quality today may not be good enough to be considered quality tomorrow)” “Quality is a dynamic state associated with products, services, people, processes and environments that meets or exceeds expectations”
3. “Quality based Organization always improve the quality of their products but perfectionate is impossible because the race is never over”. ‘Continuous Process Improvement’ is designed to utilize the resources of the organization to achieve a Quality driven culture. “A process is a planned series of actions that advances a material or procedure from one stage of completion to the next. It includes the steps and decisions involved in the way work is accomplished.” A system is a set of components arranged to carry out a particular function. All systems have inputs, processes and outputs; often they will have feedback as well. Input:-It may be material,money,information,data etc. Output:-It may be information,data,products,service etc. Feedback:-It is provide in order to improve the Process.
4. DIAGRAM OF I/O PROCESS MODEL FEEDBACK PROCESS:- Information Data Products Service etc. OUTPUT:- Information Data Products Service etc. INPUT:- Materials Money Information Data etc. OUTCOMES
5. Process:- It is the interaction of some combination of people, materials, equipment, method, measurement & the environment to produce an outcome such as a product & a service. Process definition begins with defining the internal &/or external customers. The customer define the purpose of the organization and every process within it. Process improvements must be defined in terms of increased customer satisfaction as a result of higher quality products & services. Five ways to improve are:- Reduce resources :- A process that uses more than necessary is wasteful. Reduce errors :- Errors are sign of poor workmanship. So, error must be reduce to improve the process. Meet or exceed expectations of downstream customers :- Process is improved by exceeding expectation of downstream customer. Make the process safer :- By using safer workplace process can be improved by making it safer because time lost during accident is reduced & less workers compensation claims will be there. Make the process more satisfying to the person doing it:-Process is improved by improving the satisfaction of the individual performing the process.
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8. The subject of planning can be anything -- an engineering process for designing new products, a production process for making goods, or a service process for responding to customer requests.
18. Taking action to correct significant differences The third part of the trilogy aims to attain levels of performance that are significantly higher than current levels. Process improvements begin with the establishment of an effective infrastructure such as the Quality Council. Two of the duties of the council are:- To identify the improvement projects To Establish the project team with a project owner. As in a Fig. Juran provides the distinction b/w Sporadic waste & Chronic waste. The Sporadic waste can be identified & corrected through Quality Control. The Chronic waste requires an improvement process.The object of quality improvement is to reduce chronic waste to a much lower level. Eliminate waste, defects and rework that improves processes and reduces the cost of poor quality. The processes have to be constantly challenged and continuously improved.
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20. Juran’s ten steps to Quality improvement:- a) Build awareness of the need and opportunity for improvement b) Set goals for improvement c) Organize to reach the goals d) Provide training e) Carry out projects to solve problems f) Report progress f) Give recognition g) Communicate results h) Keep score i) Maintain momentum by making annual improvement part of the regular systems and processes of the company Strengths of Juran’s Trilogy a) The methodology searches a continuous improvement of quality in every aspects of the organization, because if the implementation of the methodology does not give the desire results it is possible to start all over again. b) The methodology allows the use different quality tools to cover the steps of Juran’s Trilogy. It allows a better understanding of the relationships of every stage of the company. c) The methodology is well structured and allows the companies that implement it, an easy understanding and application.
21. Weaknesses of Juran’s Trilogy a) To have quality control it is necessary to have a trained person with knowledge in statistical processes or train a special person to be in charge of quality. b) The program is focus in the company process and not in labor force. c) Analyzing the requirements of the program we found that the companies who apply the program have a complex level of organization. d) This kind of methodologies show results in a long term; this represents a risk for the company because the implementation of the quality program can be a waste of time, money and resources.
22. IMPROVEMENT STRATEGIES Choosing the right strategy for the right situation is critical. There are four primary Improvement Strategy Repair Refinement Renovation Reinvention This strategy is simple – anything broken must be fixed so that it functions as designed. There are two levels to this strategy:- a) If a customer receives a damaged product, a quick fix is required. This level is temporary or short term measure. Although short-term measures shore up the problem, they should not become permanent. b) It occurs when an individual or team identifies & eliminates the cause(s) of the problem & effects a permanent solution. **Note** Repair strategy does not make the process better than the original design.
23. RENOVATION This strategy involve activities that continually improve a process that is not broken. Improvements to process, products, & services are accomplished on an incremental basis. It improves efficiency & effectiveness. Both individual & teams can use this strategy. Typically it relies on doing things just a bit quicker, better, easier, or with less waste. This strategy results in major or breakthrough improvements. Although the resulting product, service, process or activity might often appear to be different from the original, it is basically the same. Innovation & technological advancements are key factors in this approach. Renovation is more costly than the previous strategies & is usually undertaken by teams rather than individuals.
24. REINVENTION It is the most demanding improvement strategy. It is preceded by the feeling that the current approach will never satisfy customer requirements. Reinvention begins by imagining that the previous condition does not exist. It might also be desirable to maintain organization vitality or competitive advantage. An organization should use this strategy sparingly because of resistance to change & the fact that any new product, service, process, or activity probably need to have the “ bugs” removed by repair, refinement, renovation.