2. DEFINING COMMUNICATION
• Is the process of creating shared
understanding.
• It is the planned or accidental transfer of
meaning.
• Also defined as the interaction and the
sharing of common meaning, the
exchange of ideas or information.
3. DEFINING COMMUNICATION
• Communication can be done either in
writing, through symbolism, by sound or
speech via face to face or through
medium.
• In order to have an effective
communication, both lestening and
speaking are necessary.
4. Types of Communication
• Intrapersonal communication
• Interpersonal communication
• Mass communication
• Public communication
• Intercultural communication
5. Four different aspects of communication to
forms a systematic process
• Process
• Systematic
• Symbolic
• Meaning
6. So why we need to communicate?
Because we have a thought, idea or feeling
that we need to share with some one. We
talk to build relationship,express emotions
to others,share information,persuade
others to understand our personal views.
7. INTERPERSONAL COMMUNICATION
• Deals with communication between people. Int.
communication formed when a person interacts with
another person, learns about and tells others who they
are.
• Dyadic communication
– Dyadic communication is simply a method of
communication that only involves two people such as
a telephone conversation or even a set of letters sent
to and received from a penpal. In this communication
process, sender can immediately receive and
evaluate feedback from the receiver. So that, it allows
for more specific tailoring of the message and more
personal communication than do many of the other
media.
8. Dyadic communication
– Dyadic communication is simply a method of
communication that only involves two people
such as a telephone conversation or even a
set of letters sent to and received.
– In this communication process, sender can
immediately receive and evaluate feedback
from the receiver.
– So that, it allows for more specific tailoring of
the message and more personal
communication than do many of the other
media.
9. Basic Elements of I.communication
• Face to face intersaction
• Both parties convey and receive
information
• Close distance is established among 2
parties
• Information through verbal and non-verbal
communication
10. Transformation
Inspire of technology in communication in
advantages and disadvantages
Question:
How has the arrival of technology enhanced
the communication process?
11. Functions of I.Communication
• Establishing relationship
• Adapting to people and context(situation)
– Social Penetration theory
• Expressing Interpersonal Needs
12. Elements of I.Communication
• People
• Messages
• Channels
• Interference
• Context
• Feedback(positive or negative)
• Effect (emotional,physical,cognitive)
13. Effective communication
• Message and not messenger
• Listen first, evaluate later
• Written, not necessarily oral
• Simple language for more understanding
• Get feedback
• Mutual respect and trust
14. Interpersonal Conflict
• When there are gaps in terms of views,
interests, objectives, norms,
responsibilities
• Strategies for resolving
– Avoid and negotiate
– Focus on issues and not personalities
– Attack or accept
– Be mindful and flexible
15. Types of characters in relationships
• The avoider
• The Pseudo-accomodator
• The subject changer
• The criticiser
• The mind reader
• The trapper
• The joker
• The blamer
• The withholder
