Frederic Abdul Sater has over 5 years of experience as a Store Manager in Dubai, UAE. He has a proven track record of exceeding standards and results. Sater possesses extensive knowledge of fashion and customer service. Prior to his current role, he held administrative and assistant director roles at a school in Lebanon from 2002-2007. He has a Master's in Business Administration and skills in Microsoft Office, SQL server, and database administration.

1. F R E D E R I C A B D U L S A T E R
Dubai, U.A.E
Mobile: +971 56 8240665
E-mail: frederic.sater@yahoo.com
A highly successful Store Manager with over 5 years experience operating at a management level.
Possesses a vast knowledge of the fashion and customer service industry and has a proven record for
exceeding the highest standards and results. A professional business person who is passionate and
interacts across all levels within the working environment. Utilizes proven leadership skills to manage,
develop and motivate focused teams to achieve their objectives and represent the company values.
WORKING EXPEREICES
Store Manager
Azadea Group United Arab Emirates
March 2008 – Till Present
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international
franchise concepts across the Middle East, North Africa, Asia and Europe.
Coordinate with the back office, suppliers, logistics and merchandising team with regards to new items,
in-store promotions and applications of new standards of the brand.
Merchandising
• Maintain high standards of merchandising or Visual Merchandising, housekeeping in terms of
cleanliness, display, lightning and stock rotation.
• Implement all Merchandising as per the brand’s merchandising guidelines.
Customer Service
• Identifies customer potential needs and used initiative to meet those needs.
• Ensure consistency in customer service delivered and handling customer complaints.
• Ensure building and maintaining good relationship to the customer.
Stock Management
• Checks all received goods; ensure stock control and proper record of all stock movement.
• Supervise the replenishment process to avoid loss of sales and report any over stock with the suggested
corrective action.

2. Man- power Management
• Studying the mall peak and off- peak timings to make sure that there are enough people on the sales
floor to serve the customer.
• Manage, enough and delegate the responsibilities to the team.
• Responsible for coaching, training and motivating team members.
Sales Achievement
• Conduct sales analysis, follow up on market trends and monitor competitors’ activity.
• Propose ways to improve the business.
• Produce quantitative and qualitative sales report.
2004/2007: Administrative Director at Al Bayan School (Choueifat- Lebanon)
2002/2003: Assistant Director at Al Bayan School (Choueifat- Lebanon)
 Manages the front office and all services, ensuring that school operational and administrative
functions are organized efficiently to meet the needs of the school, staff, students and families. Deals
with a range of telephone and drop in queries from parents, professionals, etc.
 Develops systems within the school to limit the principal / administrative time spent on
management/operational work. Is the key in assisting the principal/administrator focus on
instructional, rather than managerial/operational, tasks.
 Assists principal/administrator response to parents and/or community concerns and complaints.
 Manages a variety of school administrative functions for the purpose of enforcing school, District,
federal and state policy. Assists with the formulation of and implementation of policies, procedures
and/or processes for the purpose of providing direction and/or complying with mandated
requirements.
 Manages emergencies brought to their attention, deciding on the best course of action and either
dealing with the situation if appropriate or referring it to the principal/administrator.
 Participates in meetings, workshops and seminars (e.g. Faculty Meetings, Site Council Meetings and
other meetings as needed) for the purpose of conveying and/or gathering information required to
perform the functions of the position.
 Assists and supports teaching staff as directed by the Principal. Chairs meetings (e.g. parents,
students, teachers, etc.) for the purpose of coordinating activities and ensuring school, District
and/or state objectives are achieved.
 Facilitates meetings, processes, discussions, etc. (e.g. school counselor, school nurse, campus
supervisor, social worker, outside agencies, etc.) for the purpose of ensuring that District and state
mandates are achieved.
 Monitors student attendance and implements attendance improvement strategies. Monitors student
attendance and coordinates effort to improve student attendance.
 Supervises and manages all non-instruction classified staff and office volunteers. Establishes work
schedules; assigns work duties consistent with individual position job descriptions; evaluates and
monitors performance; responsible for the recruitment, interviewing and selection of classified staff.
Selects, facilitates, and provides training for classified staff.
 Ability to supervise staff and manage operational functions. Strong ability to plan and manage
multiple projects. Ability to effectively manage conflict and competing priorities.
 Comprehensive understanding of the operation of schools and the inter-relationship with the
community.

3. EDUCATION
Master of Business Administration -Management
(Beirut, Lebanon)
S.Y 2001-2005
SKILLS
 Microsoft Office,(Excel, Word, PowerPoint/Access, Outlook) Internet Surfing.
 SQL server 2005, POs, Visual basic, Database administrator.
PERSONAL DETAILS
Nationality : Lebanese
Place of Birth : Paris
Date of Birth : January 13,1984
Languages : English/ Arabic andgoodknowledge in French
Visa Status : Employment Visa
U.A.E DrivingLicense
Character Reference will be requested upon approval.