Jennifer Smerz Resume-ZSM
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Jennifer Smerz has over 13 years of experience in event planning, fundraising, vendor relations, inventory management, and staff training and management. She has worked as the Gift Shop Coordinator for VMP Health Care since 2014 where she implemented new inventory and point-of-sale systems, trained employees, produced reports, and negotiated with vendors to reduce costs. Previously, she was the School Store Manager at University School of Milwaukee from 2006 to 2014 where she oversaw purchasing, inventory, sales, and accounts. She holds a Bachelor's degree from UW-Stevens Point.
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Jennifer Smerz Resume-ZSM
- 1. J E N N I F E R S M E R Z 414.331.3462 | jennlsmerz@gmail.com Vendor Relations & Negotiations | Cost Savings | Quality Assurance | Process Improvements | Event Planning | Logistics | Staff Management & Training | Customer Relationship Management | Fiscal Reporting | MS Office | Inventory Control Results-focused Planner and Manager with 13+ years of experience in organization, purchasing, and detailed record keeping while identifying and cultivating client rapport to optimize quality performance and continued support. Adaptive and motivated team leader with expertise in contract negotiations, staff leadership/development, and implementing process improvements to drive productivity. Resourceful event manager seeking to leverage a combined store management, procurement background and event planning into an Event Manager. PROFESSIONAL EXPERIENCE Event Planning/Fundraising 2012 – present Fundraising planner for High School Baseball Provide meal planning, raffle prizes and silent auction. Contact manager for parents and players keeping all records for coaching staff Travel Coordinator including hotel, directions, contact information and meal planning for team trips Created fundraising programs for private grade school Wine event with food, auction and entertainment Christmas event for school children providing gifts while raising funds Collection fundraising through businesses and private donors Gift Shop Coordinator, VMP Health Care and Community Living,West Allis,WI 2014 – Present Minimized workflow lags by effectively managing and monitoring performance for 20+ employees to ensure optimal customer service. Implemented new register system and inventory control process by converting inventory from a paper system to VEND for 2 stores. Eliminated learning gaps by training 25+ employees and volunteers on the new system functionality, usage, best practices , and operational protocol to drive productivity. Aided leadership by producing productivity reports on transaction counts, revenue, tax, department, and charges biweekly and monthly to support corrective action planning or continuous improvement. Minimized expenditures by cultivating local/outside vendor rapport to procure cost-effective grocery and retail departmental items. Successfully completed a yearlong implementation project that included creating systems for improved inventory control, record keeping, and invoicing. Streamlined operational efficiencies by interfacing with accounting to maintain and develop new invoicing tracking methods. Optimized productivity and profitability by researchingmultiplevendors to yield the most optimum pricing,availability,and quality to generate customer cost savings and retention. School Store Manager, University School of Milwaukee, River Hills,WI 2006 – 2014 Spearheaded all purchasing and receiving activities for all departments, ensuring timely fulfillment of the purchasing, receiving, and invoicing functions for the school faculty and staff. Optimized product and brand awareness by updating the webpage and renovating the store space to increase sales 30%. Streamlined sales management efficiency by integrating new POS systems for enhanced data and information sharing/retrieval. Collaborated with accounting to create new purchase orders and approvals systems that improved vendor ordering and payment. Reduced documentation errors by 15% and improved counting accuracy by realigning inventory to computerized files through the POS system. Optimized customer satisfaction and retention by managing all family accounts. Coordinated activities to provide educational opportunities with teaching staff EDUCATION Bachelor of Arts, UW-Stevens Point