Hunter Gladish has experience managing restaurants and businesses. He received a Bachelor's degree in Retail Management from Purdue University in 2017. Currently, he is the Front of House Manager at Texas Roadhouse where he ensures excellent customer service and problem solving. Previously, he was the Branch Manager of Student Painters where he oversaw business operations, marketing strategies, and crews of 3-4 employees. He has also worked as a Waiter at Chili's/Spaghetti's with exceptional customer service and interpersonal skills.
1. Gladish, Hunter Adison
4395 E 1200 S Apt B, Brookston, IN 47923 | 219-207-1393 | hgladish@purdue.edu
Education
BACHELOR OF HEALTH & HUMAN SCIENCES | MAY 2017 | PURDUE UNIVERSITY
· Major: Retail Management
· Minor: Entrepreneurship Certificate
Experience
FRONT OF HOUSE MANAGER | TEXAS ROADHOUSE | MAY 2016-CURRENT
· Ensure service with heart to every table
· Communicate efficiently with managers and team members
· Practice upselling techniques to increase sales
· Always solve problems instead of handing them off
· Earned “Legendary” status for upholding excellent guest service
· Handle dissatisfied guests
· Oversee an average of about 20 servers
· Maintain a smooth running restaurant
BRANCH MANAGER | STUDENT PAINTERS | NOV. 2014-SEP. 2015
· Oversaw business operations within my territory
· Utilized marketing strategies to expose company to consumers
· Met with potential customers and soldclose to $70K of work in a few months
· Sourced for employees, conducted interviews, selected interviewees for employment
· Created a plan and schedule for production of work
· Communicated efficiently with customers and other Managers/Executives within the company
· Oversaw job sites and managed crews of 3-4 employees to maintain a high quality of work
· Successfully trained employees on essential job responsibilities and tasks
· Filed payroll for employees and filled out necessary paperwork for business operations
· Effectively managed time in order to fulfill all functions of business owner
WAITER | CHILI’S/SPAGEDDIES | JAN. 2014- FEB. 2015
· Delivered exceptional customer service by greeting and assisting each customer
· Multi-tasked in order to complete all job responsibilities
· Worked well under pressure and high stress situations
· Upbeat, outgoing, and friendly at all times
· Exceptional interpersonal and communication skills
· Team oriented atmosphere incorporated with respect and communication
CARPENTER/LABORER | TWIN LAKES ENTERPRISES | MAY 2013- JULY 2014
· Worked in harsh conditions to complete extremely physically demanding work
· Willing to work long hours in order to get the job done
· Learned quickly and strived to learn more every day
· Responsible for transportation of company vehicles and equipment
STORE MANAGER/CASHIER/COOK | PIZZA KING | AUG. 2010- MAY 2013
· Trained employees using personal experience and company guidelines
· Held responsible for opening and closing of the store
· Responsible for keeping inventory of products
· Promoted to Store Manager title after working as Cook/Cashier for 2 years
· Mathematical aptitude to balance drawer for opening and closing and give change to customers.