Tina Raposo has over 20 years of experience in medical administration roles. She has worked as a medical office administrator, ambulatory registration clerk, medical secretary, admitting clerk, and emergency clerk. Her skills include client service, financial recording, general office administration, and translating for Portuguese-speaking patients.

1. TINA RAPOSO
19 Bentworth Avenue, North York, ON, M6A 1P1
Telephone: (416) 784-0111 Cell: (647) 609-4026
E-mail: tina1915@live.ca
Profile Summary
Energetic and organized individual who is eager to advance skills and work in a
challenging environment. Committed to accepting responsibility and achieving results.
My achievements and skills are summarized as follows:
• Extensive experience as a qualified Medical Office Administrator
• Excellent client service
• Financial recording
• General office administration
• Creative insight to identify opportunities
• Initiate ideas and implements action plans with positive results.
• Translator for Portuguese speaking patients
Employment History
Food Handler Certificate: Dec-2013
Ambulatory Registration Clerk: Mount Sinai Hospital, Toronto 2010-2011
 Receives and assist ambulatory outpatients in a high volume area
 Obtain and verify information with patients
 Register ambulatory visits using the Patient Management System (Cerner ADT) at

2. dicta-typing speed
 Validate all health cards using Health card validation
 Responsible for accurate data entry of patient information efficiently using the
Cerner program (HRS)
 Maintain patient confidentiality in a discreet and professional manner and
entrusted with data security
 Receive payments
 General clerical duties within a medical environment
Adecco: Agency 2004-2008
Inside Sale Support: The Hydraulic Source Inc., Mississauga 2003-2004
 Data entry
 Customer service
 Developed interpersonal relationships with clients
 Dealt with problem shipments and corrections done in a timely manner
 Responsible for the phone lines
 Entrusted with confidential security codes
 Performed daily duties of computer system backup
 In charge of the petty cash
Medical Secretary: Dr. Jindrich Fiala, Toronto 2001-2003
 Performed ECG’s
 Assisted with physicals
 Followed up on referrals
 Booking patients appointments using MAC
 Performed pulmonary functions
 Electronic OHIP billing and reconciliations
 Invoiced patients insuring that all patients accounts were paid in full
 Translated for non-English patients
Admitting Clerk: Mount Sinai Hospital, Toronto 1999-2000
 Registered patients
 Took payments
 Updated Census daily
 General clerical duties in a medical environment

3. Emergency Clerk: Doctor’s Hospital, Toronto 1986-1989
 Registered patients
 Answered all inquires
 Translated for patients
Education
Medical Office Administration: Centennial College, Toronto 1995-1997