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NINA CARR HOLLAND
2121 MARVINE STREET ♦ PHILADELPHIA, PA 19122
NCARRHOLLAND@GMAIL.COM ♦ (267) 258-0275
PROFESSIONAL PROFILE
Certified Health Information Professional with over 10 years of combined experience in administrative and bookkeeping
roles. Credentialed in the areas of administrative health assisting, medical coding and electronic health records. Highly
skilled in file management, data entry, proofing documents and processing payments. Experienced in patient registration,
insurance verification and supporting medical staff. Experienced working with diverse clients to ascertain needs, resolve
conflicts and research issues or complaints.
SKILLS SUMMARY
Administrative Health Assistance
Bookkeeping
Electronic Health Records
HIPAA Privacy Regulations
ICD-9-CM/ICD-10-CM/ PCS and CPT-4 Coding
Medical Claims and Insurance
Medical Terminology
Medicare/Medicaid Compliance
Microsoft Word, Excel, PowerPoint and Access
Navinet
Third Party Payer Reimbursement
Typing Speed: 60 WPM
EDUCATION AND CREDENTIALS
MEDICAL OFFICE AND ACCOUNTS/ELECTRONIC HEALTH RECORDS CERTIFICATE TRAINING
Temple University- College of Public Health, Philadelphia, PA
• Digital Patient Record Certification (DPRC)
• International Computer Driver's License (ICDL)
• Nationally Registered-Certified Administrative Health Assistant (NR-CAHA)
• Nationally Registered-Certified Coding Specialist (NR-CCS)
ASSOCIATE OF ARTS, EARLY CHILDHOOD EDUCATION
Community College of Philadelphia, Philadelphia, PA
PROFESSIONAL EXPERIENCE
ADMINISTRATIVE INTERN, Jefferson Medical Care, Philadelphia, PA 2015
• Provided administrative support to 5 physicians and 2 office managers
• Utilized Navinet to verify insurance eligibility for up to 200 patients daily
• Sorted and distributed time-sensitive incoming mail including legal documents and patient records
• Documented required copayments on encounter forms
• Contacted 50-100 patients daily to confirm next day appointments
MEDICAL OFFICE ASSISTANT, Alexander Foot Care, Philadelphia, PA 2015
• Greeted and registered patients to review paperwork and obtain necessary data
• Escorted patients to exam rooms, took vital signs and entered results into Practice Fusion EHR system
• Contacted insurance companies to verify deductible payments and amounts
• Sanitized exam rooms in preparation for new patient appointments
• Fielded incoming calls from patients and physicians to answer questions and take messages
SECRETARY/BOOKKEEPER, Agape Community Outreach Services, Philadelphia, PA 2000 - 2012
• Entered data for approximately 200 students including attendance and meal counts
• Generated monthly reports for review by Director and external agencies for funding purposes
• Proofread and corrected letters from Director for distribution to parents
• Developed and reviewed application packets to ensure accuracy before submitting to Director
• Oversaw bookkeeping to receive, document and prepare over $1700 in payments for deposit weekly

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Nina Carr Holland Resume 7-2015

  • 1. NINA CARR HOLLAND 2121 MARVINE STREET ♦ PHILADELPHIA, PA 19122 NCARRHOLLAND@GMAIL.COM ♦ (267) 258-0275 PROFESSIONAL PROFILE Certified Health Information Professional with over 10 years of combined experience in administrative and bookkeeping roles. Credentialed in the areas of administrative health assisting, medical coding and electronic health records. Highly skilled in file management, data entry, proofing documents and processing payments. Experienced in patient registration, insurance verification and supporting medical staff. Experienced working with diverse clients to ascertain needs, resolve conflicts and research issues or complaints. SKILLS SUMMARY Administrative Health Assistance Bookkeeping Electronic Health Records HIPAA Privacy Regulations ICD-9-CM/ICD-10-CM/ PCS and CPT-4 Coding Medical Claims and Insurance Medical Terminology Medicare/Medicaid Compliance Microsoft Word, Excel, PowerPoint and Access Navinet Third Party Payer Reimbursement Typing Speed: 60 WPM EDUCATION AND CREDENTIALS MEDICAL OFFICE AND ACCOUNTS/ELECTRONIC HEALTH RECORDS CERTIFICATE TRAINING Temple University- College of Public Health, Philadelphia, PA • Digital Patient Record Certification (DPRC) • International Computer Driver's License (ICDL) • Nationally Registered-Certified Administrative Health Assistant (NR-CAHA) • Nationally Registered-Certified Coding Specialist (NR-CCS) ASSOCIATE OF ARTS, EARLY CHILDHOOD EDUCATION Community College of Philadelphia, Philadelphia, PA PROFESSIONAL EXPERIENCE ADMINISTRATIVE INTERN, Jefferson Medical Care, Philadelphia, PA 2015 • Provided administrative support to 5 physicians and 2 office managers • Utilized Navinet to verify insurance eligibility for up to 200 patients daily • Sorted and distributed time-sensitive incoming mail including legal documents and patient records • Documented required copayments on encounter forms • Contacted 50-100 patients daily to confirm next day appointments MEDICAL OFFICE ASSISTANT, Alexander Foot Care, Philadelphia, PA 2015 • Greeted and registered patients to review paperwork and obtain necessary data • Escorted patients to exam rooms, took vital signs and entered results into Practice Fusion EHR system • Contacted insurance companies to verify deductible payments and amounts • Sanitized exam rooms in preparation for new patient appointments • Fielded incoming calls from patients and physicians to answer questions and take messages SECRETARY/BOOKKEEPER, Agape Community Outreach Services, Philadelphia, PA 2000 - 2012 • Entered data for approximately 200 students including attendance and meal counts
  • 2. • Generated monthly reports for review by Director and external agencies for funding purposes • Proofread and corrected letters from Director for distribution to parents • Developed and reviewed application packets to ensure accuracy before submitting to Director • Oversaw bookkeeping to receive, document and prepare over $1700 in payments for deposit weekly