Sandra Hughes is seeking a position that utilizes her skills in time management, cash handling, accounting, strategic planning, leadership, clerical work, and data entry. She has over 15 years of experience in banking, medical office, and healthcare roles. Her resume outlines her work history at BB&T, Pediatric Associates, Wachovia, and Family Medical, highlighting her responsibilities in customer service, transactions, record keeping, and office administration. References are provided.

1. SANDRA HUGHES
7351 Murray Heights Dr. S. Irvington, Al 36544 | (C)251-379-5197 |
ElleighMae23@gmail.com
Professional Summary
To secure a position with a well-established organization whose stable environment will lead to a lasting
career where my talents, knowledge, and skills will be utilized so that I may grow individually and with
the company.
Skills
 Excellent time management skills
 Cash handling expertise
 Ledger and balance sheet competency
 Strategic planning capability
 Accomplished leader
 Detail-oriented
 Advanced clerical knowledge
 Rapid 10-key data entry
 Goal-oriented
 Independent judgment and decision making
 Promotes positive behavior
Work History
Senior Teller/Back up Operations Supervisor 04/2004 to 07/2008
BB&T (Formerly Colonial Bank) Mobile, AL
 Scheduled staffing for the main branch.
 Executed customer transactions, including deposits, withdrawals, money orders and checks.
 Rapidly and efficiently prepared customer and ATM cash and change orders.
 Organized, stocked and maintained the teller window area.
 Continued education on current banking products and services
 Processed quarterly Vault and ATM audits with a zero error rate.
 Pulled daily branch cash items, teller over/short, atm and branch limit reports.
 Coordinated daily cash reconciliation at a high-volume location.
 Maintained balancing record with 100% rate of accuracy.
 Sold cashier's checks, traveler's checks and money orders.
 Executed wire transfers, stop payments and account transfers.
 Answered telephone inquiries on banking products including checking, savings, loans and lines of
credit.
 Maintained friendly and professional customer interactions.
Front Desk/ File Clerk/ Switchboard Operator 12/2002 to 04/2003
Pediatric Associates Mobile, AL (Inside Springhill Medical Center
 Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
 Precisely completed appropriate claims paperwork, documentation and system entry.
 Professionally and courteously verified appointment times with patients.
 Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports,
test results, home care forms).

2.  Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical
documentation.
 Adeptly managed a multi-line phone system and pleasantly greeted all patients.
 Prepared patient charts accurately and neatly for the clinic.
 Maintained strict patient and physician confidentiality.
Drive Thru/Atm Teller 01/2002 to 09/2002
Wachovia (formerly Southtrust Bank) ? Mobile, AL
 Executed customer transactions, including deposits, withdrawals, money orders and checks.
 Rapidly and efficiently prepared customer and ATM cash and change orders.
 Organized, stocked and maintained the teller window area.
 Processed quarterly Vault and ATM audits with a zero error rate.
 Coordinated daily cash reconciliation at a high-volume location.
 Maintained balancing record with 100% rate of accuracy.
 Collected member loan payments.
 Executed wire transfers, stop payments and account transfers.
 Maintained friendly and professional customer interactions.
 Answered telephone inquiries on banking products including checking, savings, loans and lines of
credit.
Receptionist/Cashier 09/1999 to 11/2001
Family Medical P.C Mobile, AL
 Managed various general office duties such as answering multiple telephone lines, completing
insurance forms and mailing monthly invoice statements to patients.
 Performed monthly inventory and maintained office and medical supply counts.
 Routinely collaborated with department managers to correct problems and improve services.
 Achieved high staff morale and retention through effective communication, prompt problem
resolution, proactive supervisory practices and facilitating a proactive work environment.
 Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
 Professionally and courteously verified appointment times with patients.
 Precisely completed appropriate claims paperwork, documentation and system entry.
 Adeptly managed a multi-line phone system and pleasantly greeted all patients.
 Prepared patient charts, pre-admissions and consent forms as necessary.
 Maintained strict patient and physician confidentiality.
 Identified and resolved patient billing and payment issues.
 Updated patient financial information to guarantee accuracy.
 Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous
manner.
 Compiled and tracked outstanding balances owed to medical facilities.
Education
High School Diploma: Theodore High - Theodore, AL
 AIB Bank Teller Certificate
 Continuing education in Healthcare Reimbursement medical billing and coding. Virginia College
References:
Jenice Whigham

3. Former Supervisor at BB&T?
251-422-5209
Margaret Buchanan
Co-Worker/Friend at Family Medical, P.C
251-454-7421
Ashley Purvis
Former Supervisor at Pediatric Associates
251-533-9179