This document outlines Jenni Proctor's career clarity services and 11 steps for career change or transition. It notes that careers have changed from a single job for life to multiple careers and jobs. Jenni Proctor helps clients listen to their dreams, do a reality check on barriers, research options, plan a smooth transition using transferable skills, develop goals, take action, build resilience, and celebrate successes. The 11 steps include setting goals, developing skills, using networks, dealing with obstacles, and maintaining motivation throughout the career change process.