This document outlines an agenda for a workshop on visual thinking and working for software testers. The workshop introduces various visual thinking techniques like sketchnoting, mind maps, and modeling to help capture and structure information, develop ideas, and support the testing process. Attendees will learn about these techniques through exercises drawing everyday objects, sketchnoting videos, mind mapping themselves, and visually modeling test coverage and context. The goal is for testers to experience how visual thinking can benefit testing without needing artistic skills. References are also provided for further learning on visual techniques and their application to testing.
Workshop #3: Sketching Collaboratively by Praneet Koppulaux singapore
UX design is not a job to be done in silos anymore, designers are tasked with guiding the teams they work with to make better choices for the sake of the users. They need to work collaboratively with stakeholders/team members to integrate and understand business requirements and technology feasibility while advocating for the user. Time has come to repurpose some of the core UXers’ tools and methods for a collaborative and lean environment to build a shared understanding and work towards common product goals.
In this workshop, you will be introduced to collaborative sketching exercises. You will learn how to run such exercises to ideate, develop and iterate on possible design solutions with the development and management teams they work with.
We are kickstarting our seminar series with a fascinating set of exercises and resources to unleash your imagination.
The first task of this course is to unleash your imagination and use it wildly.
Every one of us is creative. We are born creative. We need to reclaim our own creativity.
These exercises and resources will help you to do this.
As you start working on your portfolio, you will also start a new journey of self-discovery, creativity, and asset creation.
In this journey, you are only competing with yourself.
You need to find your own path in this life and this module will help you to do that.
Enjoy!
Pen & Paper Tools for getting from Research to DesignKate Rutter
In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to create research outputs that are vibrant, sticky and that reflect personality, human perspective and that move seamlessly into design.
SXSW 2010 panel.
Workshop #3: Sketching Collaboratively by Praneet Koppulaux singapore
UX design is not a job to be done in silos anymore, designers are tasked with guiding the teams they work with to make better choices for the sake of the users. They need to work collaboratively with stakeholders/team members to integrate and understand business requirements and technology feasibility while advocating for the user. Time has come to repurpose some of the core UXers’ tools and methods for a collaborative and lean environment to build a shared understanding and work towards common product goals.
In this workshop, you will be introduced to collaborative sketching exercises. You will learn how to run such exercises to ideate, develop and iterate on possible design solutions with the development and management teams they work with.
We are kickstarting our seminar series with a fascinating set of exercises and resources to unleash your imagination.
The first task of this course is to unleash your imagination and use it wildly.
Every one of us is creative. We are born creative. We need to reclaim our own creativity.
These exercises and resources will help you to do this.
As you start working on your portfolio, you will also start a new journey of self-discovery, creativity, and asset creation.
In this journey, you are only competing with yourself.
You need to find your own path in this life and this module will help you to do that.
Enjoy!
Pen & Paper Tools for getting from Research to DesignKate Rutter
In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to create research outputs that are vibrant, sticky and that reflect personality, human perspective and that move seamlessly into design.
SXSW 2010 panel.
d.school Bootcamp Bootleg, as generously created and offered (under Creative Commons license) by the Stanford d.school: http://dschool.typepad.com/news/2009/12/the-bootcamp-bootleg-is-here.html
Introductory lecture on Design Thinking given by Mark Billinghurst as part of the HITD 201 course taught at the University of Canterbury. Taught on December 9th 2013
Back of the Napkin / Blah-Blah-Blah SeminarDan Roam
Overview of my most comprehensive innovation and visual thinking seminar. A highly-interactive two-day session, ideal for generating breakthrough ideas for teams of ten to one-hundred.
Understanding design thinking in practice: a qualitative study of design led ...Zaana Jaclyn
PhD dissertation.
Abstract
Design thinking is a collaborative and human centred approach to solving problems. Over the past decade design thinking has evolved considerably, particularly with regard to innovation within the sectors of design and business. Despite this sharp rise to popularity there remains limited understanding of how design thinking is applied in practice and little empirical investigation into this subject. Without this understanding further informed application and development of the approach will be hampered.
The ‘design led professional’ is an individual who uses design approaches in their work practices whose education and experience however may not necessarily be in design. The central aim of this thesis is to understand how the ‘design led professional’ applies design thinking in practice with large organisations where the focus is on designing intangible products such as systems, services and experiences. The thesis addresses the research problem through the exploration of the question: How does the design led professional understand and enact design thinking in practice? This question is explored within the context of the design led professional working with large organisations.
A qualitative research approach was adopted, which involved ethnographic methods of semi structured interviews, artefact analysis and participant observation. Data was collected across three studies: an expert interview study, a retrospective case study and a participatory case study. The constant comparative grounded theory method was used to analyse and synthesise data.
Research findings, contextualised within relevant literature, reveal the composition of design thinking in practice: as constrained by the approach taken in applying design thinking; the maturity of the design led professional and the environment in which design thinking is conducted.
On this basis two models are proposed in the conclusion as a foundation for further application and development. The first presents a scale of design thinking maturity based upon two perspectives of design thinking as a way of work and a way of life. The second model maps the interdependent relationship between the three components of design thinking in practice of the approach, the design led professional and the environment in which it is conducted.
The evidence generated through this research provides a framework to assist the public and those who practice design thinking to better understand and articulate design thinking. In addition it provides a foundation for further empirical research that explores the realistic application of design thinking in practice and the critical role of the design led professional.
Brainstorming Techniques For New Product Development Complete PowerPoint Deck...SlideTeam
Building a brainstorming techniques PPT presentation up from scratch is indeed a tricky task. Considering this we have conceptualized a readymade PPT model to illustrate brainstorming tools and techniques required for product development. Here we are also sharing few tips to use our sample of PPT presentation for product brainstorming. You can also use our PPT example as a metaphor to promote problem solving approach of speed thinking or thinking outside the box among your employees. In short, bottom line is that our PowerPoint show supports employees to come out with new revolutionary product development solutions. Furthermore, our presentation deck symbolically helps management to trigger mind of employees to go for group creativity technique and reveal fresh brainstorming product ideas. Above all, giving an edge to presenter we have included exclusive template slides like procedure of brainstorming, stages of brainstorming, the stepladder technique, the synectics technique, the delphi method and so on. Finally, in one line you can gain more with our pre designed brainstorming techniques for new product development complete presentation deck. Display a client friendly approach with our Brainstorming Techniques For New Product Development Complete Powerpoint Deck With Slides. Their demands always come first.
Evaluating the Impact of Design Thinking in ActionDavid Allan Chin
Design thinking offers a problem-solving approach widely adopted by the most innovative companies and organizations - but how do we truly measure its impact?
Professor Jeanne Liedtka of the University of Virginia’s Darden School of Business reports on the results of research conducted at UVA over the past 6 years of over 30 organizations using design thinking in practice.
This presentation shared during a MURAL webinar hosted by Jeanne Liedtka on 12/24/18.
Using Design thinking to create great customer experiencesWendy Castleman
Slides used in a webinar given on January 19 2016 for Medallia. Learn what design thinking is, how to do it, and hear many examples from different fields.
d.school Bootcamp Bootleg, as generously created and offered (under Creative Commons license) by the Stanford d.school: http://dschool.typepad.com/news/2009/12/the-bootcamp-bootleg-is-here.html
Introductory lecture on Design Thinking given by Mark Billinghurst as part of the HITD 201 course taught at the University of Canterbury. Taught on December 9th 2013
Back of the Napkin / Blah-Blah-Blah SeminarDan Roam
Overview of my most comprehensive innovation and visual thinking seminar. A highly-interactive two-day session, ideal for generating breakthrough ideas for teams of ten to one-hundred.
Understanding design thinking in practice: a qualitative study of design led ...Zaana Jaclyn
PhD dissertation.
Abstract
Design thinking is a collaborative and human centred approach to solving problems. Over the past decade design thinking has evolved considerably, particularly with regard to innovation within the sectors of design and business. Despite this sharp rise to popularity there remains limited understanding of how design thinking is applied in practice and little empirical investigation into this subject. Without this understanding further informed application and development of the approach will be hampered.
The ‘design led professional’ is an individual who uses design approaches in their work practices whose education and experience however may not necessarily be in design. The central aim of this thesis is to understand how the ‘design led professional’ applies design thinking in practice with large organisations where the focus is on designing intangible products such as systems, services and experiences. The thesis addresses the research problem through the exploration of the question: How does the design led professional understand and enact design thinking in practice? This question is explored within the context of the design led professional working with large organisations.
A qualitative research approach was adopted, which involved ethnographic methods of semi structured interviews, artefact analysis and participant observation. Data was collected across three studies: an expert interview study, a retrospective case study and a participatory case study. The constant comparative grounded theory method was used to analyse and synthesise data.
Research findings, contextualised within relevant literature, reveal the composition of design thinking in practice: as constrained by the approach taken in applying design thinking; the maturity of the design led professional and the environment in which design thinking is conducted.
On this basis two models are proposed in the conclusion as a foundation for further application and development. The first presents a scale of design thinking maturity based upon two perspectives of design thinking as a way of work and a way of life. The second model maps the interdependent relationship between the three components of design thinking in practice of the approach, the design led professional and the environment in which it is conducted.
The evidence generated through this research provides a framework to assist the public and those who practice design thinking to better understand and articulate design thinking. In addition it provides a foundation for further empirical research that explores the realistic application of design thinking in practice and the critical role of the design led professional.
Brainstorming Techniques For New Product Development Complete PowerPoint Deck...SlideTeam
Building a brainstorming techniques PPT presentation up from scratch is indeed a tricky task. Considering this we have conceptualized a readymade PPT model to illustrate brainstorming tools and techniques required for product development. Here we are also sharing few tips to use our sample of PPT presentation for product brainstorming. You can also use our PPT example as a metaphor to promote problem solving approach of speed thinking or thinking outside the box among your employees. In short, bottom line is that our PowerPoint show supports employees to come out with new revolutionary product development solutions. Furthermore, our presentation deck symbolically helps management to trigger mind of employees to go for group creativity technique and reveal fresh brainstorming product ideas. Above all, giving an edge to presenter we have included exclusive template slides like procedure of brainstorming, stages of brainstorming, the stepladder technique, the synectics technique, the delphi method and so on. Finally, in one line you can gain more with our pre designed brainstorming techniques for new product development complete presentation deck. Display a client friendly approach with our Brainstorming Techniques For New Product Development Complete Powerpoint Deck With Slides. Their demands always come first.
Evaluating the Impact of Design Thinking in ActionDavid Allan Chin
Design thinking offers a problem-solving approach widely adopted by the most innovative companies and organizations - but how do we truly measure its impact?
Professor Jeanne Liedtka of the University of Virginia’s Darden School of Business reports on the results of research conducted at UVA over the past 6 years of over 30 organizations using design thinking in practice.
This presentation shared during a MURAL webinar hosted by Jeanne Liedtka on 12/24/18.
Using Design thinking to create great customer experiencesWendy Castleman
Slides used in a webinar given on January 19 2016 for Medallia. Learn what design thinking is, how to do it, and hear many examples from different fields.
AgileTD: Experimenting in Context for Exploratory TestingMaaret Pyhäjärvi
When there’s no best practices and you’re looking for the right way to test, what do you do? You come up with ideas of what you could try and experiment with them. This talk sums up my experience of replacing a test-case-driven style with a learning-tester-driven style in two organizations. To improve, we take what we’re given and can’t change, and make choices that that help us get the best out of what we have. Finding the appropriate stretch for the context at hand taught me that there’s no better way of keeping the team awake than changing the way we test on a regular basis with continuous experiments. Join me in learning what my teams experimented with and what worked for us, to get ideas of what you could try in your organization to enhance your practice of testing appropriately in your context.
Prezentacja z ósmego spotkania z cyklu Quality Meetup.
Autor: Michał Stryjak (QA Manager, PiLab SA)
Przez wiele lat ludzie starali się wskazać niezawodne podejście do testowania. Nasz Gość uczestniczył w wielu dyskusjach dotyczących wyższości jednej metody nad drugą, które zwykle sprowadzały się do poszukiwania odpowiedzi na pytanie, czy jakaś konkretna praktyka zmieni świat testów na zawsze.
Już wiele lat temu Cem Kaner zauważył, że najlepsze praktyki głoszone przez jego kolegów wykładowców nie zawsze sprawdzają się dobrze w rzeczywistości. Często obserwował jak procesy i narzędzia stosowane z powodzeniem, np. w startupach, nie sprawdzają się w bankach lub branży medycznej (i vice versa). Z biegiem lat Cem doszedł do wniosku, że coraz więcej osób ma podobne spostrzeżenia dotyczące najlepszych praktyk. Ludzie podzielający jego poglądy (najbardziej znani to James Bach i Bret Pettichord) twierdzą, że aby móc testować dobrze, najpierw trzeba uwzględnić i przeanalizować kontekst. Ich idee znalazły odwzorowanie w siedmiu zasadach, które dzisiaj stanowią podstawę podejścia Context-Driven Testing (CDT). Na spotkaniu Michał opowie nam o podstawach CDT oraz podzieli się pomysłami, jak można wdrażać wspomniane siedem zasad w życie.
Agile Software Development with Remote TeamsMentorMate
Why businesses need it, questions they ask and 7 principles for success.
In the past 10 years, Agile has become the defacto method for cost-conscious businesses to build and launch beautiful, working software. Increasingly though teams looking to accelerate or scale operations are stymied by the scarcity of available technical talent. More companies are looking for staff out-of-state or even out-of-country to grow.
The move toward distributed software teams begs the question, “Can they pair with Agile methodology?” Naysayers will argue no, citing co-location and collaboration as barriers. For teams willing to consider the potential, the savings extend beyond revenue gains and increased capacity. They revolutionize the business. With over 15 years managing distributed Agile software teams, we share how.
A Context-Driven Approach to Automation in TestingBugRaptors
: "To help ourselves test better, Context-Driven testers use tools. But, there is no such thing as Automation”
While reading the James Bach's blog, I found an interesting view about “Automation” in testing from Michael Bolton and James Bach.
Context Driven School of testing w prostych przykładachRadoslaw Smilgin
Szkoła testowanie sterowanego kontekstem to jedno z najważniejszych metod testowania promująca testerów myślących i krytycznych względem produktu.
Slajdy z darmowego webinarium.
In this dynamic presentation, Anna will reveal the mindSET and skillSET of the champion tester. She will be explaining the concepts of context-driven testing to a wider QA community, and focusing on testing skills and practices that complement and enable the high-performing agile delivery team.
Ho Chi Minh City Software Testing Conference January 2015
Software Testing in the Agile World
Website: www.hcmc-stc.org
Author: Lee Hawkins
With a growing product portfolio and limited capacity to expand in Melbourne, the opportunity arose to build a testing capability in the Dell office in Zhuhai, in the Guangdong province of China. He's been working closely with this growing team of young inexperienced testers for the last two years. Collaborating with this enthusiastic offshore team has been a three-way challenge: dealing with cultural differences, overcoming the language barrier, and challenging the traditional software testing status quo. In this presentation, he will share his personal experience of collaborating with these young testers to develop a performance & creative context-driven testing team - the first time this had been attempted within this office in China. By sharing this experience, he hopes to highlight areas where offshore teams themselves can help those working with them, particularly across significant cultural divides.
DevOps Pipelines and Metrics Driven Feedback LoopsAndreas Grabner
The goal behind devops is Faster Lead Times
What this really means for Software Delivery -> my Kodak/Smart Phone Analogy
How and Which Metrics to use along the Delivery Pipeline to make better decisions along the way.
The SlideShare 101 is a quick start guide if you want to walk through the main features that the platform offers. This will keep getting updated as new features are launched.
The SlideShare 101 replaces the earlier "SlideShare Quick Tour".
Design Thinking to Co-Design Solutions: Presented at ACMP 2018Enterprise Knowledge
This presentation from EK's Rebecca Wyatt and Claire Brawdy details how the Design Thinking process can be applied to facilitate sessions and engage end users in the design process. Originally presented at the ACMP Change Management 2018 Conference in Las Vegas.
Day 1 slides from a two-day workshop on UX foundations by Meg Kurdziolek and Karen Tang. Day 1 covered the building blocks of design process and design research methods.
In school we learn to write as a fundamental building block for communication, and drawing is shunted away to “art class.” But scientists like Darwin and Marie Curie, presidents from Jefferson to Obama, and mathematicians, choreographers, and composers all have used sketching to give form to their ideas. Words are abstract and ambiguous, and can lead to miscommunication. We say a picture is worth a thousand words, so why do we discard this critical tool?
Drawing is not just for so-called creatives. Drawing allows you to ideate, communicate, and collaborate with your team. Stop talking around your vision, and get it on the whiteboard where your team can see it! Whether you’re an entrepreneur, an engineer, or a product manager, drawing will make you better at your job. In this workshop, you will go from “can’t draw a straight line” to visually representing complex ideas. First, we’ll demystify the act of sketching. Through a series of activities and exercises, we’ll cover the fundamental building blocks of visual communication. You’ll learn easy ways to draw the most common images, from people to interfaces. Next, we’ll tackle making storyboards, product flows, and interfaces. We’ll finish by working with charts, mental models, and canvases. This is a hands-on workshop, so come with paper, pencils, and pens, and be ready to make your mark.
Designing Your Future: Creative and Reflective Exercises for Your CareerFahri Karakas
In this presentation, I present a lot of exercises and resources to improve your employability and creativity.
Check out the resources and article links I provide below.
I am sharing all of the articles and resources below, as I think each of them will add value to your personal and professional life and improve your creativity and employability.
You will do two exercises in this workshop. You can watch the videos, read the accompanying Medium articles, and complete these activities yourself.
Flower Exercise
The first one: You will complete the Flower Exercise from the book 'What Color is Your Parachute' which will help you craft and design your ideal career.
https://medium.com/an-idea/what-does-your-dream-job-look-like-be48647edfc5?sk=c3fb82c070ac40f7c047a85fe3c3a9a6
Choose Your Own Option Exercise
The second one: You will choose one activity that you wish to do. There are 6 activities to choose from:
1) Create your own personal logo.
2) Coach yourself for the upcoming 12 months.
3) Choose your role models and learn from them.
4) Create a system for tracking your job applications, firms, and positions.
5) Create a SWOT analysis of yourself in the job market and reflect on your employability.
6) Create your own Netflix show - imagine wildly.
You can try any of these activities as they will help you tremendously in designing your life and your career after graduation. These activities will help you create a better self.
Below is the article guide:
https://medium.com/an-idea/six-personal-development-and-creativity-exercises-to-up-your-game-5fa1ce7275e7?sk=2d76b898a53d4ef732486a6b0cd3d372
In addition, I want you to focus on your asset creation journey.
Use your asset creation project to achieve your financial independence and to unleash your creativity,
I have written some articles to inspire you - check them out:
Create Your Own Creative Assets on the Internet:
https://medium.datadriveninvestor.com/create-your-own-creative-assets-on-the-internet-74af0e289dcd?sk=f019a56bfac1c6706032fd10f4487a74
Invest in Your Medium Content Shop:
https://2madness.com/invest-in-your-medium-content-shop-fef0cc64a393?sk=b6dc357aa52e7ff99f0b866daf5ea05b
Four Universal Principles to Create Your Content Empire:
https://medium.com/swlh/four-universal-principles-to-create-your-content-empire-1c0d7db9481e?sk=f5c94423fe81e53061b83ea639d72601
The elements of product success for designers and developersNick Myers
All software, whether it's for consumers or workers, needs to meet the ever growing demands people have in today’s world. Greater user expectations and influence are forcing companies to create and deliver better products, but not every organization has a rich heritage in software creation like tech giants Apple and Google. Most companies need to be more customer-focused, become design specialists, and transform their cultures as they shift to become both software makers and innovators.
Myers, head of design services at Cooper, will share the elements of product success that companies need to possess and be market leaders: user insight, design, and organization. Myers will share principles and techniques that successful innovative companies use to truly understand their customers. He’ll also discuss the methods effective designers use to support their customers and create breakthrough ideas and delightful experiences. And he’ll finish by sharing the magic formula organizations need to deliver ground-breaking experiences to market.
This talk was given at UX Day.
Seminar 7 and 8 - Complete The Flower Exercise and Choose Your Own Creative A...Fahri Karakas
This is the last set of seminars before individual portfolio submission in the first half of the module 'Employability, Creativity, and Personal Development'.
We do two exercises in this seminar.
For Seminar 7, you will complete the Flower Exercise from the book 'What Color is Your Parachute' which will help you craft and design your ideal career.
For Seminar 8, you choose one activity that you wish to do. There are 6 activities to choose from:
1) Create your own personal logo.
2) Coach yourself for the upcoming 12 months.
3) Choose your role models and learn from them.
4) Create a system for tracking your job applications, firms, and positions.
5) Create a SWOT analysis of yourself in the job market and reflect on your employability.
6) Create your own Netflix show - imagine wildly.
You can try any of these activities as they will help you tremendously in designing your life and your career after graduation.
These activities will help you create a better self personally and professionally.
Enjoy!
In the fall of 2018, I was asked to present a guest lecture to first year students enrolled in the Business Technology Management program at Ryerson University.
Presentation 2019.12.02 10 human centered enterprising 2:2Andres Parraguirre
How to use human-centered design to solve big problems that led to big business opportunities?
What is human-centered design?
How can it be applied?
How is its process?
What are its mindsets?
Sources: IDEO + Acument Introduction to HCD
Participatory Design Workshop at the UX Strategies Summit 2015Katie McCurdy
Susan Dybbs and Katie McCurdy co-led a workshop to help attendees at the UX Strategies Summit learn about Participatory Design. We led the group through exercises intended to help them understand what it is like to be a participant in a participatory design session, and then we helped them understand what went into that exercise and how to plan their own session. I've captured resources about participatory design, for anyone who is interested, here: http://katiemccurdy.com/participatory-design/
Collaborative Sketching for Secure & Usable AppsRobert Stribley
Presentation on Collaborative Sketching for Secure & Usable Apps as presented by Robert Stribley at Internet Freedom Festival, Friday, March 10th, 2017
Similar to Thinking and working visually for software testers - Nordic Testing Days (20)
Testing in modern times a story about quality and value - agile testing dev ...Huib Schoots
In agile and especially DevOps approaches the motto is: automated everything! Companies like Facebook claim they do not have testers at all. Microsoft only has SDET (software development engineers in Test), other companies are T-shaping developers to do the testing. New kid on the block is AI and machine learning, that will definitely replace testing I hear people claim. What is really happening globally? Do we no longer need testers? Can we actually automate everything? How can we make valuable software for our clients?
In this presentation I will address questions like:
* Do we need testing? And if so: why is testing important?
* What is the business case of testing?
* Can developers also test? And if so: do we still need testers?
* How can we create quality software?
New to testing? Looking improve your testing skills? Recently discovered the testing community and wondering what we’ve been talking about all this time? Well, this talk is for you then!
Huib is awesome. Well, he thinks he is. Others do to though, based on the popularity of his popular blogpost “Heuristics for recognizing professional testers”. In this talk, Huib will share his view on what an awesome tester is, based on that blogpost.
How did Huib become an awesome tester? What does he know that we may not. What skills has he learnt over his career, that we are perhaps yet to. What characteristics has he identified in himself and other awesome testers? Huib is going to share his personal learning journey with us. Offering us his map into the world of learning software testing, a detailed comprehensive map. Huib will walk us through his map expanding on why his map contains this area, key concepts to grasp in this area, how he cut his path through this area, sharing with us who and what helped him.
As a coach and trainer, Huib has coached and trained many software testers in his career. Over this time he has collated a huge list of useful resources, including books, blogs, videos and some great communities. Huib will equip you with them all, giving you all he has to offer, preparing you as best he can for your journey, be it at the start, or a new chapter. It just leaves one question, what does your map look like?
Telling the testing story - Storytelling voor testers (DUTCH)Huib Schoots
Storytelling is een begrip dat je steeds vaker hoort. Iedereen is dol op verhalen. Eigenlijk is het een eeuwen oud communicatiemiddel. We zijn het ons niet altijd bewust, maar we vertellen elkaar voortdurend verhalen. Verhalen zijn krachtig en effectief om jouw visie, test strategie of aanpak over te dragen. In je werk als tester, in je project, maar ook in je eigen organisatie.
Een professioneel rapport bevat noodzakelijke informatie voor onze klanten en stakeholders. Test rapportage is veel meer dan het schrijven van een document die de testresultaten optelt en zich uitdrukt in aantal uitgevoerde testen en pass/fail ratio's aan het einde van een project. We rapporteren vrijwel iedere dag over het testen. Eigenlijk een goed verhaal dat zich langzaam opbouwt en begint bij de teststrategie.
Rapporteren is een belangrijke vaardigheid, die maar weinig testers echt onder de knie hebben en trainen. Rapporteren over testen is niet alleen van vitaal belang voor je professionele geloofwaardigheid, het is ook van groot belang om overzicht te houden tijdens het testen. In Rapid Software Testen maken we daarom gebruik van het “testverhaal” om ons werk te begeleiden. Een verhaal dat in essentie drie onderdelen bevat: over het product (het testobject), onze testen en de kwaliteit van onze testen.
In deze presentatie laat Huib zien en je ervaren hoe je het (test)verhaal kan inzetten in jouw praktijk.
The title is a quote by Hans Christian Andersen who is of course best known for his fairy tales. Less well known is that he also was a great music lover who worked with and inspired several composers. His quote reminds us that when you can’t say something, you can let music explain how you feel. Music can give your words a new tone, a new viewpoint. Music is very powerful.
In this keynote music lovers Alexandra Schladebeck (violin) and Huib Schoots (trombone) will take the audience on an exploration for artistic parallels between music and their other passion: agile testing.
Using music and musical theory as a metaphor they will touch on topics like culture, testing, agile, learning, fast feedback, teamwork and team building. What can testers and people in agile teams learn from how musicians learn and work? And what about quality and improvisations in music?
They won’t just be talking about music though – they will also perform live on stage to show that there are many interesting things we can take away from music in our daily agile testing practice.
An entertaining and interactive performance with a serious undertone!
Succesful Testing The Continuous Delivery ProcessHuib Schoots
Many organisations want to shorten their time-to-market. By implementing agile they try to shorten the delivery time. Agile projects use practices like continuous integration, automated deployment, (acceptance) test-driven development and regression test automation to get to continuous delivery. In this process build, integration, test, and deployment automation plays an important role.
The delivery of software has to become fast and reliable. But what does it take to get to continuous delivery? What are the testing challenges we face in a continuous delivery? Which test strategies can we apply be able to test continuous delivery?
This talk zooms in on fully automated unit testing and a high degree of automation in the business facing testing to get to continuous delivery. It focusses on solutions (tooling) within a continuous delivery model from a testing perspective. It gives the participants insights in the use of requirements management tooling, test solutions built with tooling like Selenium and Fitnesse, JMeter, Appdynamics and other tooling. How can deployment processes be implemented with the use of the right (often lightweight) tooling? Which test strategy fits in this process and how to organize collaboration between developers, testers and operations?
Finally this talk gives practical examples of projects were these solutions were used.
What will be the learning moments for visitors?
* What is continuous delivery?
* What test challenges do we face in continuous delivery?
* Which test and tool strategies can we apply to continuous integration?
* What makes these strategies successful?
* Lessons learned in testing continuous delivery: what worked, what was the context and what didn't work so well?
IT seems to reshape with an increasing speed. So it seems, at least, because a lot of publications and presentation suggest that important changes already happening and testing is staying behind.
What are these developments, what is their impact on testing? What should we do? Is it just a hype, or do we risk of losing our job? This presentation aims to help participants to anticipate on the future needs and demands. This will help testers keeping happy in their job and sustaining the value of the profession. Integration between IT and business is definitely a topic in this talk.
Bepaal je koers! Toekomst en Trends in Testen.
Ontwikkelingen in de IT gaan ongekend snel. Organisaties en gebruikers stellen steeds hogere eisen aan IT. Naast nieuwe inzichten in ontwikkelaanpakken zorgen de opkomst van cloud, virtualisatie en webservices voor veel verschuivingen van oude paradigma’s. Niet iedereen merkt dit: veel IT-professionals werken in organisaties die stevig vergroeid zijn met de huidige zienswijzen. Maar ook voor hen geldt: ‘A change is gonna come.’
Dit boek geeft een overzicht van trends en ontwikkelingen die we om ons heen zien ontstaan, en vertaalt deze naar het testvak. Software testen zal altijd nodig zijn, maar het vak zal de komende jaren een achterstand inlopen en aanhaken bij de veranderingen.
Aan de hand van herkenbare personages maken de auteurs inzichtelijk welk breed scala aan ontwikkel- en doorgroeimogelijkheden er is voor testers. Van auditor tot adviseur van de business, van technische expert tot acceptatiemanager. Dit boek maakt inzichtelijk waarom de vraag naar bepaalde rollen zal verdwijnen en hoe testers daarop kunnen inspelen.
Het boek is bij uitstek geschikt voor de ambitieuze testprofessional die zich niet laat verrassen en tijdig voorsorteert op de toekomst.‘Bepaal je Koers, Toekomst en Trends’ in testen is geschreven ter gelegenheid van het 15 jarig jubileum van TestNet door de Jubileum Boek Commissie (JuBoCo).
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4. Why Visualisation?
• Capture and structure information
• Develop ideas
• Support learning and steer thought processes
• Transfer ideas and results
5. What do you want to learn?
Write down or draw your learning
goals on a sticky note
6. Goals for today
1. Experience and learn about visual
thinking
2. Experience you do not have to be an artist to
think & work visual
We will ask a lot of critical questions. We ask them to because it is
important to fully understand the concepts we discuss today. Just say
“pass” or “help me” if you don’t feel comfortable.
7. Your tools for today
• Notebook,
paper, sticky
notes & index
cards
• Markers, pens or
pencils for
drawing
• Gray marker for
shading
• Colors to give
your drawings
some nice color
12. … I can’t draw!
Are you sure?
No fear!
All you need is paper and
a pen or pencil!
13. Ideas not art
You don’t have to draw like an artist
to tell that these both are houses
14. • A point
• A line
• A triangle
• A square
• Some arrows
• A circle
Use these basics to make any shape you want
Don’t be afraid. You can always erase and start again.
Pick up your pencil and join me in drawing
The basics
15. Let’s Draw!
• Star figure
• Computer
• Cup of coffee
• Plates
• Utensils (knife, fork, spoon)
• Book
• Table
• Easter eggs
• Magnifying glass
• Test script
• Lamp
• Factory
• Fridge
• Idea
5 Minutes
18. Outline of this Section
• Explain
• Exercise
• Debrief
• Examples
19. What are Sketchnotes?
“Sketchnotes are rich visual notes created from a mix
of handwriting, drawings, hand-drawn typography,
shapes, and visual elements like arrows, boxes and
lines.”
Mike Rohde
20.
21. Sketchnotes
• Focused on capturing big ideas
• Ideas NOT art!
• Engages your whole mind
• Improve your memory and recall
• Helps you concentrate
• It’s relaxing
• Dynamic and fun!
22. Sketchnotes Exercises
You will now see two short movies:
1. Tablecloth Trick
(by Howcast.com & Stevespanglerscience.com)
2. Skills Based Testing by Paul Holland
(by associationforsoftwaretesting.org)
Sketchnote them…
26. Sketchnotes Exercise 2 Debrief
And? How did that go?
What was easier than you expected?
What was hard to do?
Did you do something different the second time?
33. 1. Take 1 minute to describe your house to your
neighbour in words only
2. Switch roles: now take 1 minute to describe your house to
your neighbour not speaking only using one or more drawings
Exercise: your house
2 Minutes
38. Problem Solving Process
Identify problem
Explore
information
Analyze &
understand the
problem
Create ideasSelect idea
Test idea
Evaluate
39. Testers solve testing problems
Developers design
a solution to a
problem
Testers investigate and
evaluate solutions…
…by building
mental models
from different
perspectives
46. Exercise Credit Card
1. Read the “Interface Specification Credit Card
Authorisation”
2. Group 1-3: Study data
Group 4-6: Study processing
3. Use drawing techniques to visualize your thinking
15 Minutes
49. Outline of this Section
• Explain
• Exercise
• Debrief
• Examples
50. What are Mind Maps?
A mind map is a diagram used to visually organize information.
A mind map is often created around a single concept, drawn as an
image in the center of a blank landscape page, to which associated
representations of ideas such as images, words and parts of words
are added. Major ideas are connected directly to the central concept,
and other ideas branch out from those.
-- Wikipedia
Tony Buzan
55. Mind Map Exercise
Draw a mind map of yourself and let yourself inspire
by Family, Education, Work, Hobbies, Where you live
and/or anything else that you’d like to share.
Present your mind map to the group.
10 Minutes
67. Context?
When I say “context” I mean the totality of a situation that influences
the success or failure of an enterprise.
-- James Bach, Context-Driven Methodology , Satisfice.com/blog 2006
What is Context-Driven Testing?
“People evaluating a product by learning about it through
experimentation in a manner organized and motivated by a systematic
consideration of all the factors that significantly influence the
problems and solutions that lie within the scope of their mission.”
-- James Bach, How do I Know I am Context-Driven?, Let's Test 2013
69. So?
1. Understand who is involved in the project and how they matter.
2. Understand and negotiate the GIVENS so that you understand the constraints
on your work, understand the resources available, and can test effectively.
3. Negotiate and understand the MISSIONS of testing in your project.
4. Make CHOICES about how to test that exploit the GIVENS and allow you to
achieve your MISSIONS.
5. Monitor the status of the project and continue to adjust the plan as needed to
maintain congruence among GIVENS, CHOICES, and MISSIONS.
Source: http://www.satisfice.com/tools/satisfice-cm.pdf
70. Context Exercise
1. Make groups of 5 people
2. Name context factors that matter and influence
your testing in your current project
3. Discuss how these factors can be made visual
4. Visualize the context in the “DNA Analyzer” case
not using a mind map
35 Minutes
77. Test Coverage?
… Coverage is how thoroughly you have examined
the product with respect to some model of …
Interesting kinds of coverage
• Product coverage: What aspects of the product did you look at?
• Risk coverage: What risks have you tested for?
• Requirements coverage: What requirements have to tested for?
Source: Rapid Software Testing by James Bach & Michael Bolton http://www.satisfice.com/info_rst.shtml
78. Coverage Exercise
1. Work in groups
2. Name types of coverage that matter in your
current project
3. Discuss how coverage can be made visual
4. Visualize … coverage of a “kitchen timer”
35 Minutes
79. Digital kitchen timer / stopwatch
Set to 99 minutes (M) and 59 seconds (S).
With hook, table stand/belt clip and magnet.
Clear and large LCD display.
The kitchen timer:
Press the M and S buttons to select the minutes and seconds.
Then press the START/STOP button to start the countdown.
Press the START/STOP button to stop.
Press the START/STOP button to continue with the countdown.
After the countdown, the alarm will sound for one minute.
Press the START/STOP button to stop it.
Set the time to 00:00 by pressing the M and S buttons at the same time.
The stopwatch:
Press the START/STOP button to start the counting.
Press the START/STOP button to stop.
Press the START/STOP button to continue adding further.
Set the time to 00:00 by pressing the M and S buttons at the same time.
87. Goals for today
1. Experience and learn about visual
thinking
2. Experience you do not have to be an artist to
think & work visual
88. Learn More - Testing
• Rapid Software Testing – James Bach & Michael Bolton
http://www.satisfice.com/info_rst.shtml
• Heuristic Test Strategy Model – Designed by James Bach
http://www.satisfice.com/tools/htsm.pdf
• Heuristic Test Planning – James Bach
http://www.satisfice.com/tools/satisfice-cm.pdf
• Heuristic Risk-Based Testing – James Bach
http://www.satisfice.com/articles/hrbt.pdf
89. Learn More - Books
Sketchnotes (Mike Rohde)
The Mind Map book (Tony Buzan)
The DOODLE revolution (Sunni Brown)
Thinking things through (Leone Burton)
The mind at Hand: what drawing reveals (Michael J Strauss)
Visual Mojo (Lynne Cazaly)
Beyond Words (Milly R. Sonneman)
Bikablo 1 + 2 (Neuland)
90. Learn More - Videos
Sunni Brown: Doodlers, unite!
http://www.ted.com/talks/sunni_brown.html
Rachel Smith: Drawing in class
http://www.youtube.com/watch?v=3tJPeumHNLY
Alan Richardson: Thinking Visually In Software Testing
http://www.youtube.com/watch?v=K4hvAbN2QbE
Rob Sabourin: Whiteboarding for Testers, Developers and Customers
toohttp://vimeo.com/55845357#
Hans Rosling: Stats that reshape your worldview
http://www.ted.com/talks/hans_rosling_shows_the_best_stats_you_ve_ever_seen.html
91. Learn More - Presentations
Ruud Cox – Drawing to learn, Sketching for testers
http://lets-test.com/wp-content/uploads/2014/03/tasting-lets-test-nl-2014-drawing-to-learn-
sketching-for-testers-ruud-cox.pdf
Rob Sabourin – Visual Test Design
http://www.amibugshare.com/workshops/Workshop_Visual_Test_Design.zip
Visual Thinking - Liz Burow
http://www.slideshare.net/burowe/visual-thinking-presentation-for-united-health-innovation-day
Solving Problems with pictures - Santo Thie
http://www.slideshare.net/stsanto
92. Learn More - Websites
Patterns for Information Visualization
http://www.targetprocess.com/articles/information-visualization/
Sketchnote Army
http://sketchnotearmy.com/
Sketchnote Index
http://sketchnoteindex.com/
Sketchnoting for absolute beginners – Laurens
Bonnemahttp://laurensbonnema.blogspot.nl/2013/02/sketchnoting-for-absolute-beginners.html
Building a visual vocabulary
http://sachachua.com/blog/2013/03/sketchnotes-building-my-visual-vocabulary
http://cheryllowry.com/2013/05/03/sketchnote-building-blocks-visual-vocabulary/
http://austinkleon.com/category/visual-note-taking/
93. Learn More - Blogposts
An Example of a Product Ecology for Testers
http://ruudcox.wordpress.com/2013/10/25/an-example-of-a-product-ecology-for-testers/
PEST 4.5 – Workshop on visualization
http://kristjanuba.wordpress.com/2014/05/17/summary-of-my-presentation-at-pest-4-5/#more-312
http://thepainandgainofedwardbear.wordpress.com/2014/04/27/pest-4-5-workshop-on-visualization/
14 Ways to Present Information Visuallyhttp://www.velocitypartners.co.uk/our-blog/infographics-14-
ways-to-present-information-visually/
Breaking the Tyranny of Form – Fiona Charleshttp://quality-intelligence.blogspot.nl/2012/06/breaking-
tyranny-of-form-part-1.html
Visualisation – Huib Schoots
http://www.huibschoots.nl/wordpress/?p=927
Big Visible Testing – Claire Moss
http://blog.aclairefication.com/2012/08/big-visible-testing/
94.
95. Acknowledgements
Gojko Adzic, Jurgen Appelo, James Bach, Michael
Bolton, Laurens Bonnema, Tony Buzan, Pascal
Dufour, Zeger van Hese, Anna Hoff, Paul Holland,
Darren McMillan, Alan Richardson, Mike Rohde,
Jean-Paul Varwijk
name
typography
colors
icons
borders
or anything that you can think of to make it an awesome nametag
The participants will learn the theory behind mind maps and other ways of visualization. The exercises will also trigger the creative side of their brain through visualization, a first step to create understanding. Understanding enables team decision making and team decision enables collaboration and agility. Learn how and why to make the testers think and work more visual. This tutorial demonstrates many tools, often very basic and simple which can help visualizing while testing.
Visual Learning Wall contains everything related to this tutorial
Feedback, lessons learned, quotes, book/article tips, thoughts, ideas
Build by participants
You may use markers, pencils, post-its, paper, scissors, tape
If u manage to take pictures and get them printed, no problemo
Let us start by putting our names on the Wall
Sketchnote Handbook
p.11
Because your mind and body act together, you can recall more of what you hear and draw.
p.27
Sketchnoting engages your whole mind.
The dual coding theory, proposed in the 1970’s by Allan Paivio, suggests that the brain processes information using two primary channels: verbal and visual.
Verbal: concepts as words.
Visual: concepts as images.
Take 1 minute to describe your house to your neighbour…..
How does this relate to systems engineering or software engineering and more specifically testing?
I think that in systems engineering, customers express the core of their problems also as a set of short problem definitions and constraints.
A developer's job is to design a way that solves the problem of the customer, they need to be focused.
A tester's job is to see many ways things can go wrong. They need to be defocused.
Testers solve tester problems.
The first step of solving a problem, is finding a good representation, or model, of the problem.
Good sketches are accurate and precise in structure and message, but rough in an expressive way.
But mental models are often incomplete, inconsistent and occur below the level of consciousness. They are hard to describe and are easily disturbed.
The problem-solver might soon feel the need to externalize this mental model to free up his short term memory and make room for reinterpretation and evaluation.
No externalization may lead to frustration.
Diagrams serve our external memory.
The designer, Arne Jacobson who designed the Egg, the chair that inspired the Ro Chair created models in clay.
Mechanical designers sometimes use models of wood.
A good way to model a testing problem is the use of visual models like diagrams.
Without drawing or visualizing an idea, problem-solving and other creative tasks can be difficult.
Ideas aren't only formed in the head - sketches are an imperative source of insight.
The act of sketching becomes an interactive feedback cycle - what Tversky & Suwa describe as "having a conversation with oneself.”
Where each revised drawing is an expression of new thought.
Sketching is conducted both to clarify existing ideas and to develop new ones.
Visual learning could be described as a learning style in which ideas, concepts, data, and other information are processed and understood through images and visualizing techniques.
Make a drawing on a whiteboard and make it again with someone else.
Start over and over again to train your understanding and to tell your story
Make a drawing on a whiteboard and make it again with someone else.
Start over and over again to train your understanding and to tell your story
I use XMind as a mind mapping tool.
This mind map has a predefined structure which helps me to organize the information that is presented to me. You might recognize three area’s:
Customers’ Business which contains all the relevant customer factors like; Problem and Product Context. In this case a parking garage
Our Business which contains all the relevant factors of our business like; Project factors, Solution and Product factors
Market factors like; Competition and Law & Regulations
All new relevant information is added to this mind map but I got annoyed while doing this, especially in the beginning of the project when the amount of new information might be overwhelming. I figured that there were two underlying problems that broke the flow of my thinking and concentration:
The mind map demands a predefined structure that doesn’t match the structure of the problem I was trying to solve i.e. a central node with a tree/branching structure
Switching between reading and the computer “dual-task effect.”
dual-task effect: When using a computer, you have to not only complete the task itself, but also figure out your way around the hardware and software.
The demanded structure by the tool didn't match the structure of the problem so I had to change the representation of the problem. I switched to PENCIL & a blank sheet of PAPER.
I started to create a real mind map without the central node/branching structure on a piece of paper with a pen.
On a blank sheet of paper you are free to create the structure you like and by using a pencil I got rid of the dual-task effect.
This is the kind of sketch that Picasso did with his first sketch that he made for Guernica. A first idea based on the feelings he had after reading about this terrible bombing.
Explain IDEA/TEMPORARY SKETCH; personal use
What you are looking at is the result of the Context Analysis.
This diagram was used to make sense of the products ecosystem and was heavily used when the requirements got documented.
Explain the purpose PRODUCT ECOLOGY FOR TESTERS; factors and relationships relevant for testing
I put the information of the Context Analysis sketch in Microsoft Visio which provides a clean sheet of paper. At this stage, this was a much better tool to solve the problem because restructuring in electronic form provides lots of flexibility. You might recognize new structures like;
supply chain and value chain activities
A customer support feedback loop
When new information becomes available, I immediately add it to the diagram and start investigating if it is relevant for testing and what its relationships are. If you look at the 6 documents in the upper right corner for example. This is the same thing as Picasso did when he added the crying women with the dead baby.
RESTUCTURING exposes new relationship which leads to new ideas.
Explain MIMETIC vs NON MIMETIC; and why I try to find real looking objects.
Non-mimetic: do not contain likeliness of objects or events that they represent
The result is a PRESENTATION SKETCH or a KEEPER; to share
The participants will learn the theory behind mind maps and other ways of visualization. The exercises will also trigger the creative side of their brain through visualization, a first step to create understanding. Understanding enables team decision making and team decision enables collaboration and agility. Learn how and why to make the testers think and work more visual. This tutorial demonstrates many tools, often very basic and simple which can help visualizing while testing.