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![Check-in protocol
• ”Hello! I’m {one or more of
[GLAD,
MAD,
SAD,
AFRAID]}.
• [Share details if you want].
• ”I’m in!” or ”I Pass”
• Others: ”Welcome!”
https://liveingreatness.com/core-protocols/check-in/](https://image.slidesharecdn.com/scanagile2017-trust-anttikirjavainen-170302103129/75/The-simple-not-easy-recipe-of-mutual-trust-for-teams-37-2048.jpg)
![Check-in protocol
• ”Hello! I’m { one or more of
[GLAD,
(I have energy)
MAD,
(My needs are not met)
SAD,
(My thoughts are elsewhere)
AFRAID]}.
(I’m uncertain)
• [Share details if you want]
• ”I’m in!” or ”I Pass”
• Other(s): ”Welcome!”
https://liveingreatness.com/core-protocols/check-in/](https://image.slidesharecdn.com/scanagile2017-trust-anttikirjavainen-170302103129/75/The-simple-not-easy-recipe-of-mutual-trust-for-teams-39-2048.jpg)
Uploaded byAntti Kirjavainen
The simple (not easy) recipe of mutual trust for teams
The document emphasizes the importance of mutual trust and safety in team dynamics, highlighting how a lack of trust can lead to negative effects such as embarrassment and insecurity. It discusses strategies for fostering a trusting environment through shared purpose, effective communication, and vulnerability, while encouraging individual interactions and feedback. The presentation also includes interactive elements for sharing personal experiences to enhance team connections and promote emotional safety.
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The simple (not easy) recipe of mutual trust for teams
- 1. Mutual trust andsafety for teams The simple (not easy) recipe Antti Kirjavainen @anttiki Scan-Agile 2017 http://flowa.fi/ @FlowaWolf
- 2. Antti who? Widespread experience ofmutual trust in teams And lack thereof: • Embarrassment, • Insecurity, • Losing morale etc.
- 3. Say hello to theperson next to you
- 4. Let’s share experiences • Share a story about when you saw lack of trust in a team (or at another work- related context) • What effect did that have on the work? • Take turns, we have 4 minutes J
- 5. Safety and trustare crucial for a team’s performance
- 6. LEADERSHIP IS ABOUTCREATING SAFE SPACES
- 7.
- 8. Answers from Agile • Shared purpose, • Working agreements, • Communication, • Listening, • Engagement, • Celebrate failure/learning, • Retrospective prime directive, • XP (or Scrum) values etc.
- 9.
- 10. Me You – Interactions We Shared purpose Workingagreements Celebrate failure Listening Communication Engagement Courage
- 11. Me You – Interactions We Courage Safety andtrust is built from individual level through 1-on-1 interactions
- 12. BY THE WAY:MOST OF THE STUFF I TALK ABOUT IS INVITATION-BASED Don’t make people do this stuff because you say so, okay?
- 13. ME – INDIVIDUAL Imageby Hans Bernhard CC-BY-SA-2.0
- 14.
- 15. What is courage? Photoby Eric Kilby CC-BY-SA-2.0
- 16. Do I getmy courage from this box? The Arbinger Institute: Anatomy of Peace
- 17. Or this? The ArbingerInstitute: Anatomy of Peace
- 18. Or this? The ArbingerInstitute: Anatomy of Peace
- 19. Courage to bevulnerable Photo by Elie-Alban Lescout CC-BY-SA-3.0
- 20. How to getout of these boxes? In the box: • See others as objects • Others less real • My needs matter more • Resist others’ humanity Mind at War Outside of the box: • See others as people • Others just as real • Their needs matter as much • Respond to others’ humanity Mind at Peace The Arbinger Institute: Anatomy of Peace
- 21. HOW TO GROWYOUR COURAGE TO BE VULNERABLE? Identity Intention
- 22. Let’s share morestories!
- 23. Share your storyof growing self- esteem and courage • Tell about something that had a positive effect on your self-image or self-esteem • You can also relate a story about someone you know (keep confidentiality in mind) • How did it help that person to be more vulnerable? • Take turns, we have 4 minutes in total J
- 24. Reflecting on yourinfluences
- 25. Sharing your personalstory in a safe environment
- 26. Temenos Flow Lewitz & Neidhardt:Showing Up! http://www.trusttemenos.de/ @TrustTemenos
- 27. Mindfulness • Has beenreported in studies to support high self-esteem • Can help dealing with uncertainties, anxieties etc. • http://psycnet.apa.org/journals/psp/84/4/822/
- 28. Safe experiments ofbeing vulnerable • Practice saying NO • Share a mistake you’ve made with a colleague • Ask for help when you don’t fully understand something • See more on Amr Elssamadisy’s blog/vlog: https://samadisy.com/2017/01/22/how-to-create- psychological-safety/
- 29. HOW TO HELPGROW OTHERS’ COURAGE TO BE VULNERABLE? Identity Intention
- 30.
- 31. Me You – Interactions We Courage tobe vulnerable One-on-one Interactions
- 32. Me You – Interactions We Courage tobe vulnerable One-on-one Interactions Honesty Candidness Feedback Authenticity
- 33. You want authentic?And candid? Okay, I’ll level with all y’all once and for all
- 34. Remember these? The ArbingerInstitute: Anatomy of Peace
- 35. Me You – Interactions We Courage tobe vulnerable One-on-one Interactions Awareness Listening Attention Respect Honesty Candidness Feedback Authenticity
- 36. Check-ins: Give spacefor sharing context, emotions Photo by Ricardo André Frantz CC-BY-SA 3.0
- 37. Check-in protocol • ”Hello!I’m {one or more of [GLAD, MAD, SAD, AFRAID]}. • [Share details if you want]. • ”I’m in!” or ”I Pass” • Others: ”Welcome!” https://liveingreatness.com/core-protocols/check-in/
- 38. Let’s try itout!
- 39. Check-in protocol • ”Hello!I’m { one or more of [GLAD, (I have energy) MAD, (My needs are not met) SAD, (My thoughts are elsewhere) AFRAID]}. (I’m uncertain) • [Share details if you want] • ”I’m in!” or ”I Pass” • Other(s): ”Welcome!” https://liveingreatness.com/core-protocols/check-in/
- 40. Share stories onvulnerability http://www.happymelly.com/how-build-trust-in-workplace/ http://www.360stories.one/
- 41. RESPECT IS ABOUTTAKING RESPONSIBILITY IN THE TEAM As well as taking responsibility of your own emotions and actions
- 42.
- 43. ATTENTIVE, RESPECTFUL FEEDBACK Separateyour observations, emotions, needs and requests
- 44. Empathetic Communication Observation Emotion Need Request Non-violent communication @ilmirajat @markotaipale @karhatsu http://flowa.fi/blog/2015/03/18/nvc-speed-dating-kata.html
- 45. Now some seriouswar stories!
- 46. Let’s share warstories • Share a story about when communication in a team improved • What kind of things influenced this improvement? • Take turns, we have 4 minutes
- 47. Not tolerating harmfulbehaviour!
- 48. SO, TO WRAPIT ALL UP
- 49. Me You – Interactions We Courage tobe vulnerable One-on-one Interactions Awareness Listening Attention Respect Honesty Candidness Feedback Authenticity
- 50. You can reachme at… • Email: antti@flowa.fi • Twitter: @anttiki • Website: http://flowa.fi/ • Management 3.0: http://flowa.fi/management30/ • Beyond Agile: http://flowa.fi/beyondagile/
- 51. We are runninga survey on safety in teams • We want to help the community by collecting data and publishing a report • Please take part: http://tiny.cc/safetyfi
- 52. Are you interestedin having Temenos in Helsinki? • We will run the first retreat this summer • If you are interested, please email me at antti@flowa.fi