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It’s Impossible to Buy
Technical Excellence
Antti Kirjavainen
It’s really
freaking madness to
try to buy for or control
Technical Excellence
Photo by Casey Konstantin
Respect
From buzzfeed.com
Inbox
Zero
From Inboxzero.com
Technical Excellence
Continuous attention to
technical excellence and
good design enhances agility.
Technical Excellence
quality code,
sound architecture,
good test automation and
coverage,
continuous integration and
continuous deployment.
Examples of Technical Excellence
Emphasis on Flow over Batches
Photo by Daniele Zedda
Emphasis on Flow over Batches
Photo by Daniele ZeddaInfographic from People10
Emphasis on Flow over Batches
Photo by Daniele Zedda
82
7
22
87
4
18
93
78
13
96
0
20
40
60
80
100
120
Jan-2013 Feb-2013 Mar-2013 Apr-2013 May-2013
Ratio of Value Adding and Fixing Work
Feature work Fixing work Number of defects
building it right
to
maximize delivery potential
Technical Excellence
Traditional “Solutions”
Alert
Alert!
Your organization
might be suffering from a
Legacy mindset.
Photo by Jeremiah Owyang
Processes
And
policies
Test Coverage Policy: The Idea
>60%
Unit Test
Coverage
Regular
reports
Quality
Test Coverage Policy: The Reality
>60%
Unit Test
Coverage
Regular
reports
Lots of tests
doing
nothing but
adding % of
test coverage
Alert
Alert!
Your organization
might be suffering from a
Legacy mindset.
Contract clauses
Contract with a Warranty Period
Development
Acceptance
Testing
Support, warranty
period
6 months
We’ll fix all the defects for free
during these periods!
We’ll fix all the defects for free
during these periods!
Contract with a Warranty Period
Development
Acceptance
Testing
Support, warranty
period
6 months
Prioritization by Business
value
Example from Real Life: The Plan
Backlog A
Feature 1
Feature 2
Feature 3
Feature 4
Feature 5
Feature 6
Backlog B
Feature 1
Feature 2
Feature 3
Feature 4
Backlog C
Feature 1
Feature 2
Feature 3
Feature 4
Feature 5
Feature 6
Feature 7
15months
Example from Real Life: The Reality
Backlog A
Architectural feature I
Feature 1
Feature 2
Architectural feature II
Feature 3
Feature 4
Feature 5
Feature 6
Backlog B
Integration work I
Feature 1
Feature 2
Additional feature I
Feature 3
Feature 4
Backlog C
Architectural feature III
Feature 1
Feature 2
Integration work II
Feature 3
Additional feature II
Feature 4
Feature 5
Feature 6
Feature 7
12monthsto
go
Example from Real Life: The Decision
Backlog A
Architectural feature I
Feature 1
Feature 2
Feature 3
Feature 4
Feature 5
Feature 6
Backlog B
Integration work I
Feature 1
Feature 2
Additional feature I
Feature 3
Feature 4
Backlog C
Architectural feature III
Feature 1
Feature 2
Feature 3
Additional feature II
Feature 4
Feature 5
Feature 6
Feature 7
6monthsto
go
Duct tape & chewing
gum solutions
Old approaches do not solve the problem
Processes and
policies
Business value
prioritization
Contract clauses
Why?
Traditional Management Paradigm:
Extrinsic motivation
Desire to achieve goal G
Reward result R
Assume R leads to G
Problems with non-linear effects
From Management 3.0 by Jurgen Appelo
Non-linear effects in SW dev
We are here
From Management 3.0 by Jurgen Appelo
New Management Paradigm:
Intrinsic motivation
Desire to achieve goal G
Where G is its own reward
No non-linear effects
From Management 3.0 by Jurgen Appelo
Nurturing Technical Excellence
Photo by D Sharon Pruitt
Intrinsic Motivation
From buzzfeed.com
Emphasis on Flow over Batches
Photo by Daniele ZeddaInfographic from People10
Understanding
Skills
From Inboxzero.com
Autonomy
Discipline
Antti Leinonen, Sirkus Magenta, photo by Tuomas Stenbäck
Motivation
Understanding
Skills
Autonomy
Discipline
Requires
Contracting Point of View
Shared
Motivation
Understanding
Discipline
Trust enables
Autonomy
Contractor brings
Skills
+Understanding
+Discipline
Good Patterns
Contracting
Contractor
dev team
IT
(customer)
Business
(customer)
Contracting: Lead from customer
Contractor
dev team
IT
(customer)
Business
(customer)
Contracting: Lead from customer
Joint dev teamIT
(customer)
Business
(customer)
Who should define indicators / metrics?
DevelopersBusiness
IT / architectsManagers
Test Coverage Policy
>60%
Unit Test
Coverage
Regular
reports
Lots of tests
doing
nothing but
adding % of
test coverage
What would the Experts choose instead?
Leading
Indicators
Lagging
Indicators
Technical
Quality
Sound
Architecture
Developers
Let excellence grow in circles or guilds!
Team A
Team C
Team B
Team D
Let excellence grow in circles or guilds!
DevOps
Circle
Team A Team B
Team C Team D
Houston Inc. Frontend Circle
Frontend
Circle
Board of
directors
Houston
Personne
l
Customer
s & sales
Outside
world
Houston
Inc.
Training
Feedback
Idea
s
Visibility
Outside
frontend
scene
Conferences +
events
Involve devs on left side of value stream
Initiatives Validation
Portfolio
Backlog
Preparation Development Deploy Learn
developersbusiness IT / architects
Involve devs on left side of value stream
Initiatives Validation
Portfolio
Backlog
Preparation Development Deploy Learn
developersbusiness IT / architects
Options for
solution
Risks
Concept
Breakdown of Work
Vision
Business
Goals
Capabilities
Features
Adapted from BDD in the Large by Liz Keogh
Option for Solution Study
Goal Who How
What
Deliverable
Impact Mapping
From Impact Mapping by Gojko Adzic
Impact Mapping
Goal Who How What
Improve time to
market of big
features in service A
Developers
Do major refactoring
of the code
Refactor high-priority
areas
Do a complete
rewrite of the system
Build new system
Do the data
migration
Replace the
backend with a new
system
Build API over
backend
Develop new
backend for high-
priority stuff
Business
Limit new features in
progress
Prioritize new
feature requests
Impact Mapping
Improve time to
market of big
features in service A
Developers
Do major refactoring
of the code
Refactor high-priority
areas
Do a complete
rewrite of the system
Build new system
Do the data
migration
Replace the
backend with a new
system
Build API over
backend
Develop new
backend for high-
priority stuff
Business
Limit new features in
progress
Prioritize new
feature requests
Goal Who How What
Things to Consider
Hiring
Motivation
Understanding
Skills
Autonomy
Discipline
Hiring
Picking a contractor
Motivation
Understanding
Skills
Autonomy
Discipline
Picking a contractor
Individuals and interactions
Close collaboration
Get to know your prospective
contracting developers well
Picking a contractor
Conclusions
building it right
to
maximize delivery potential
Technical Excellence
Emphasis on Flow over Batches
Photo by Daniele Zedda
Emphasis on Flow over Batches
Photo by Daniele ZeddaInfographic from People10
Emphasis on Flow over Batches
Photo by Daniele Zedda
82
7
22
87
4
18
93
78
13
96
0
20
40
60
80
100
120
Jan-2013 Feb-2013 Mar-2013 Apr-2013 May-2013
Ratio of Value Adding and Fixing Work
Feature work Fixing work Number of defects
Old approaches do not solve the problem
Processes and
policies
Business value
prioritization
Contract clauses
Traditional Management Paradigm:
Extrinsic motivation
Desire to achieve goal G
Reward result R
Assume R leads to G
Problems with non-linear effects
From Management 3.0 by Jurgen Appelo
New Management Paradigm:
Intrinsic motivation
Desire to achieve goal G
Where G is its own reward
No non-linear effects
From Management 3.0 by Jurgen Appelo
Intrinsic Motivation
From buzzfeed.com
Emphasis on Flow over Batches
Photo by Daniele ZeddaInfographic from People10
Understanding
Inbox
Zero
From Inboxzero.com
Autonomy
Discipline
Antti Leinonen, Sirkus Magenta, photo by Tuomas Stenbäck
Contracting Point of View
Shared
Motivation
Understanding
Discipline
Trust enables
Autonomy
Contractor brings
Skills
+Understanding
+Discipline
Contracting: Lead from customer
Joint dev teamIT
(customer)
Business
(customer)
Involve devs in choosing indicators
Leading
Indicators
Lagging
Indicators
Technical
Quality
Sound
Architecture
Developers
Let excellence grow in circles or guilds!
DevOps
Circle
Team A Team B
Team C Team D
Involve devs on left side of value stream
Initiatives Validation
Portfolio
Backlog
Preparation Development Deploy Learn
developersbusiness IT / architects
Options for
solution
Risks
Concept
Hiring
Motivation
Understanding
Discipline
Picking a contractor
Skills Motivation Understanding
Discipline
Nurture Technical Excellence
Photo by D Sharon Pruitt
Maximize the Impact
Photo by Spettacolopuro
Thank you for your attention
Antti Kirjavainen
antti.kirjavainen@houston-inc.com
@anttiki
http://www.slideshare.net/AnttiKirjavainen/
http://learninggamedev.wordpress.com/
http://www.houston-inc.com/

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