SlideShare a Scribd company logo
The Rise of
Influencer Marketing
& How Brands
Can Keep Up
Presented by Edelman
Robb Hittner
SVP, Head of
Specialty Groups
Edelman Los Angeles
Charlotte Runco
Vice President,
Digital Marketing
Edelman Los Angeles
The Edelman
Influencer Network
We are a global team of influencer experts
focused on co-creating compelling experiences
that incite action and deliver value
We maintain thousands of
authentic relationships, globally
Why influencers?
Brands win if they
encourage peer
conversations
64% trust a brand
more if it encourages me
and other customers
to review its products and
services1
Relatable influencers
inspire trust
63% rate “a person like
yourself” as a credible
or extremely credible
spokesperson2
Influencers inspire
purchase decisions
at the moment of
truth
84% of consumers take
action based on the
reviews and
recommendations of
trusted sources...above all
other forms of advertising3
1. 2015 Edelman Earned Brand
2. 2016 Edelman Trust Barometer
3. Nielsen
Authenticity above all else
How we do it
By forming lasting
relationships between our
clients and the influencers who
engage their consumers &
stakeholders, we build trust and
deliver co-created experiences
and contagious content
Results we deliver
Authentic, measureable
experiences that align against
brand objectives to drive
brand impact
Power of earned & paid
Influencers are sourced
for authentic distribution,
similar to earned
Influencers are compensated
based on reach and KPIs,
similar to paid media
Earned
Media
Paid
Media
INFLUENCER
MARKETING
An evolving landscape
The landscape keeps shifting
Celebrities Influencers Hybrids
Channels have multiplied
The opportunity and the challenge
BARILLA
Made consumers passionate for pasta
using a well known YouTube influencer
PAYPAL
Global influencers helped Paypal
go from faceless to friendly
When done right: brands stand to benefit
Tomoson McKinsey McKinsey
>5XMORE IN ROI
2XPAID SALES
37%HIGHER RETENTION
RATE OVER PAID
ADVERTISING
A tailored approach is critical to success
CULTURAL
INFLUENCERS
MEDIA
INFLUENCERS
REPUTATIONAL
INFLUENCERS
Celebrities
Highly influential consumers
Social media stars
WHO THEY ARE
Journalists
Bloggers
Authoritative issue experts
Elected officials
Thought leaders
OBJECTIVE BRAND AFFINITY BRAND REPUTATION
Four important criteria for
selecting influencers
1
REACH
Do they reach the
target audience?
2
RELEVANCE
Does their content
tap into key brand
attributes/product
functionalities
3
RESONANCE
Will the brand’s value
proposition resonate
with this audience?
4
RELATIONSHIP
Matching the workflows
is vital
The process
to get
impactful
content
STRATEGY CO-CREATION
AMPLIFICATION
(PAID, EARNED
& OWNED)
I N T E G R AT E D
I N F L U E N C E R
M A R K E T I N G
O P T I M I Z AT I O N + R E L AT I O N S H I P M A N A G E M E N T
Map to effective influencer programming
BRAND
STORY
CAMPAIGN
GOALS
Develop a
call to action
AUDIENCE
INSIGHTS
CREATIVE
COLLABORATION
Co-create content with
influencer
Select the right
Influencers for
your brand
Amplify through
paid and earned
strategy
Real-time
performance
analytics &
optimization
Thank You!

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The Rise of Influencer Marketing & How Brands Can Keep UP

  • 1. The Rise of Influencer Marketing & How Brands Can Keep Up Presented by Edelman
  • 2. Robb Hittner SVP, Head of Specialty Groups Edelman Los Angeles Charlotte Runco Vice President, Digital Marketing Edelman Los Angeles
  • 3. The Edelman Influencer Network We are a global team of influencer experts focused on co-creating compelling experiences that incite action and deliver value
  • 4. We maintain thousands of authentic relationships, globally
  • 5. Why influencers? Brands win if they encourage peer conversations 64% trust a brand more if it encourages me and other customers to review its products and services1 Relatable influencers inspire trust 63% rate “a person like yourself” as a credible or extremely credible spokesperson2 Influencers inspire purchase decisions at the moment of truth 84% of consumers take action based on the reviews and recommendations of trusted sources...above all other forms of advertising3 1. 2015 Edelman Earned Brand 2. 2016 Edelman Trust Barometer 3. Nielsen
  • 6. Authenticity above all else How we do it By forming lasting relationships between our clients and the influencers who engage their consumers & stakeholders, we build trust and deliver co-created experiences and contagious content Results we deliver Authentic, measureable experiences that align against brand objectives to drive brand impact
  • 7. Power of earned & paid Influencers are sourced for authentic distribution, similar to earned Influencers are compensated based on reach and KPIs, similar to paid media Earned Media Paid Media INFLUENCER MARKETING
  • 9. The landscape keeps shifting Celebrities Influencers Hybrids
  • 11. The opportunity and the challenge BARILLA Made consumers passionate for pasta using a well known YouTube influencer PAYPAL Global influencers helped Paypal go from faceless to friendly
  • 12. When done right: brands stand to benefit Tomoson McKinsey McKinsey >5XMORE IN ROI 2XPAID SALES 37%HIGHER RETENTION RATE OVER PAID ADVERTISING
  • 13. A tailored approach is critical to success CULTURAL INFLUENCERS MEDIA INFLUENCERS REPUTATIONAL INFLUENCERS Celebrities Highly influential consumers Social media stars WHO THEY ARE Journalists Bloggers Authoritative issue experts Elected officials Thought leaders OBJECTIVE BRAND AFFINITY BRAND REPUTATION
  • 14. Four important criteria for selecting influencers 1 REACH Do they reach the target audience? 2 RELEVANCE Does their content tap into key brand attributes/product functionalities 3 RESONANCE Will the brand’s value proposition resonate with this audience? 4 RELATIONSHIP Matching the workflows is vital
  • 15. The process to get impactful content STRATEGY CO-CREATION AMPLIFICATION (PAID, EARNED & OWNED) I N T E G R AT E D I N F L U E N C E R M A R K E T I N G O P T I M I Z AT I O N + R E L AT I O N S H I P M A N A G E M E N T
  • 16. Map to effective influencer programming BRAND STORY CAMPAIGN GOALS Develop a call to action AUDIENCE INSIGHTS CREATIVE COLLABORATION Co-create content with influencer Select the right Influencers for your brand Amplify through paid and earned strategy Real-time performance analytics & optimization