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Experimenting with
Business Models in the
 Music Industry (part I)
         Alexander Osterwalder, Phd
               AlexOsterwalder.com
            Twitter: business_design




                                   1
the following slides are a very brief
excerpt of a 60 minute keynote Iสผm giving
at Eurosonic Noorderslag, Europeสผs most
important live music industry conference
business
models
The Business
Model Canvas
to describe, challenge,
design, and invent business
models more systematically
9   building
    blocks
The Business Model Canvas
   KEY             KEY        OFFER     CUSTOMER          CUSTOMER
PARTNERS         ACTIVITIES           RELATIONSHIPS       SEGMENTS




                    KEY                CHANNELS
                 RESOURCES




           COST STRUCTURE               REVENUE STREAMS
theโ€ฉโ€œoldโ€โ€ฉ
recordโ€ฉlabelโ€ฉ
model
The โ€œOldโ€ Record Label Model
   KEY             KEY            OFFER           CUSTOMER            CUSTOMER
PARTNERS         ACTIVITIES                     RELATIONSHIPS         SEGMENTS




                                        nnabe                           mass
                              hits & wa
                                    hits                               market

                    KEY                          CHANNELS
                 RESOURCES




           COST STRUCTURE                         REVENUE STREAMS
                                                       huge sales
                                                       from few
                                                    artistsโ€™ albums
The โ€œOldโ€ Record Label Model
   KEY             KEY            OFFER               CUSTOMER                 CUSTOMER
PARTNERS         ACTIVITIES                         RELATIONSHIPS              SEGMENTS




                                        nnabe                                       mass
                              hits & wa
                                    hits                                           market

                    KEY                               CHANNELS
                 RESOURCES

                                                Retailers              TV



                                                                   โ€œnewโ€ digital
                                                   Radio
                                                                     channels


           COST STRUCTURE                              REVENUE STREAMS
                                                               huge sales
                                                               from few
                                                            artistsโ€™ albums
The โ€œOldโ€ Record Label Model
   KEY             KEY            OFFER                 CUSTOMER               CUSTOMER
PARTNERS         ACTIVITIES                           RELATIONSHIPS            SEGMENTS




                                        nnabe                                       mass
                              hits & wa
                                    hits                                           market

                    KEY                                CHANNELS
                 RESOURCES

                                                Retailers              TV



                                                                   โ€œnewโ€ digital
                                                   Radio
                                                                     channels


           COST STRUCTURE                               REVENUE STREAMS
                                                               huge sales
                                           tours &             from few
                                                                               merch
                                                                                    andisin
                                                                                            g
                                           concerts         artistsโ€™ albums
The โ€œOldโ€ Record Label Model
   KEY             KEY                   OFFER                 CUSTOMER               CUSTOMER
PARTNERS         ACTIVITIES                                  RELATIONSHIPS            SEGMENTS

              marketing &
              promotion


                    detecting &
                                               nnabe                                       mass
                   building tale     hits & wa
                                nt                                                        market
                                           hits

                    KEY                                       CHANNELS
                 RESOURCES

                                                       Retailers              TV



                                                                          โ€œnewโ€ digital
                                                          Radio
                                                                            channels


           COST STRUCTURE                                      REVENUE STREAMS
                                                                      huge sales
                                                  tours &             from few
                                                                                      merch
                                                                                           andisin
                                                                                                   g
                                                  concerts         artistsโ€™ albums
The โ€œOldโ€ Record Label Model
   KEY              KEY                   OFFER                 CUSTOMER               CUSTOMER
PARTNERS          ACTIVITIES                                  RELATIONSHIPS            SEGMENTS

              marketing &
              promotion


                     detecting &
                                                nnabe                                       mass
                    building tale     hits & wa
                                 nt                                                        market
                                            hits

                    KEY                                        CHANNELS
                 RESOURCES
            portfolio of                                Retailers              TV
            star artists

                      copyrighted                                          โ€œnewโ€ digital
                       content                             Radio
                                                                             channels


           COST STRUCTURE                                       REVENUE STREAMS
                                                                       huge sales
                                                   tours &             from few
                                                                                       merch
                                                                                            andisin
                                                                                                    g
                                                   concerts         artistsโ€™ albums
The โ€œOldโ€ Record Label Model
      KEY                 KEY                   OFFER                 CUSTOMER               CUSTOMER
   PARTNERS             ACTIVITIES                                  RELATIONSHIPS            SEGMENTS

                    marketing &
                    promotion


                           detecting &
  distribution                                        nnabe                                       mass
                          building tale     hits & wa
                                       nt                                                        market
    channels                                      hits

                          KEY                                        CHANNELS
                       RESOURCES
manufacturers
                  portfolio of                                Retailers              TV
                  star artists

                            copyrighted                                          โ€œnewโ€ digital
                             content                             Radio
                                                                                   channels


                 COST STRUCTURE                                       REVENUE STREAMS
                                                                             huge sales
                                                         tours &             from few
                                                                                             merch
                                                                                                  andisin
                                                                                                          g
                                                         concerts         artistsโ€™ albums
The โ€œOldโ€ Record Label Model
      KEY                 KEY                            OFFER                CUSTOMER              CUSTOMER
   PARTNERS             ACTIVITIES                                          RELATIONSHIPS           SEGMENTS

                    marketing &
                    promotion


                           detecting &
  distribution                                             nnabe                                         mass
                          building tale          hits & wa
                                       nt                                                               market
    channels                                           hits

                          KEY                                                CHANNELS
                       RESOURCES
manufacturers
                  portfolio of                                       Retailers              TV
                  star artists

                            copyrighted                                                 โ€œnewโ€ digital
                             content                                    Radio
                                                                                          channels


                 COST STRUCTURE                                               REVENUE STREAMS
                                            royalt
                                                     y                              huge sales
        ing &                          payme                     tours &
  market             subsidizing                nts                                 from few
                                                                                                    merch
                                                                                                         andisin
          ion                                                                                                    g
   promot           unsuccessful                                 concerts        artistsโ€™ albums
                       artists
buzz
group
?
    assess the business model
building blocks of the โ€œoldโ€ model /
   where are the weaknesses?
The Old Record Label Model
      KEY                 KEY                            OFFER                CUSTOMER              CUSTOMER
   PARTNERS             ACTIVITIES                                          RELATIONSHIPS           SEGMENTS

                    marketing &
                    promotion


                           detecting &
  distribution                                             nnabe                                         mass
                          building tale          hits & wa
                                       nt                                                               market
    channels                                           hits

                          KEY                                                CHANNELS
                       RESOURCES
manufacturers
                  portfolio of                                       Retailers              TV
                  star artists

                            copyrighted                                                 โ€œnewโ€ digital
                             content                                    Radio
                                                                                          channels
                                            piracy

                 COST STRUCTURE                                               REVENUE STREAMS
                                            royalt
                                                     y                              huge sales
        ing &                          payme                     tours &
  market             subsidizing                nts                                 from few
                                                                                                    merch
                                                                                                         andisin
          ion                                                                                                    g
   promot           unsuccessful                                 concerts        artistsโ€™ albums
                       artists
The Old Record Label Model
      KEY                 KEY                            OFFER                CUSTOMER              CUSTOMER
   PARTNERS             ACTIVITIES                                          RELATIONSHIPS           SEGMENTS

                    marketing &
                    promotion


                           detecting &
  distribution                                             nnabe                                         mass
                          building tale          hits & wa
                                       nt                                                               market
    channels                                           hits

                          KEY                                                CHANNELS
                       RESOURCES
manufacturers
                  portfolio of                                       Retailers              TV
                  star artists

                            copyrighted                                                 โ€œnewโ€ digital
                             content                                    Radio
                                                                                          channels
                                                                                           unbundling of

                 COST STRUCTURE                              price of songs REVENUE STREAMS into single
                                                                                        albums
                                                            tending towards               songs (iTunes)
                                            royalt
                                                     y                              huge sales
        ing &                          payme                      ZERO
                                                                 tours &
  market             subsidizing                nts                                 from few
                                                                                                    merch
                                                                                                         andisin
          ion                                                                                                    g
   promot           unsuccessful                                 concerts        artistsโ€™ albums
                       artists
but piracy is the
wrong battle to ๏ฌght!
The Old Record Label Model
      KEY                 KEY                            OFFER                CUSTOMER              CUSTOMER
   PARTNERS             ACTIVITIES                                          RELATIONSHIPS           SEGMENTS

                    marketing &
                    promotion


                           detecting &
  distribution                                             nnabe                                         mass
                          building tale          hits & wa
                                       nt                                                               market
    channels                                           hits

                          KEY                                                CHANNELS distribution is a
                       RESOURCES                                                   commodity, attention is
manufacturers                                                                         the new scarcity
                  portfolio of                                       Retailers              TV
                  star artists

                            copyrighted                                                 โ€œnewโ€ digital
                             content                                    Radio
                                                                                          channels


                 COST STRUCTURE                                               REVENUE STREAMS
                                            royalt
                                                     y                              huge sales
        ing &                          payme                     tours &
  market             subsidizing                nts                                 from few
                                                                                                    merch
                                                                                                         andisin
          ion                                                                                                    g
   promot           unsuccessful                                 concerts        artistsโ€™ albums
                       artists
The Old Record Label Model
      KEY                  KEY                            OFFER                CUSTOMER              CUSTOMER
   PARTNERS              ACTIVITIES                                          RELATIONSHIPS           SEGMENTS
             talent will be
                      marketing &
            discovered by
                       promo on
          other mechanismsti

                            detecting &
  distribution                                              nnabe                                         mass
                           building tale          hits & wa
                                        nt                                                               market
    channels                                            hits

                           KEY                                                CHANNELS
                        RESOURCES
manufacturers
                  portfolio of                                        Retailers              TV
                  star artists

                             copyrighted                                                 โ€œnewโ€ digital
                              content                                    Radio
                                                                                           channels


                 COST STRUCTURE                                                REVENUE STREAMS
                                             royalt
                                                      y                              huge sales
        ing &                           payme                     tours &
  market             subsidizing                 nts                                 from few
                                                                                                     merch
                                                                                                          andisin
          ion                                                                                                     g
   promot           unsuccessful                                  concerts        artistsโ€™ albums
                       artists
The Old Record Label Model
      KEY                 KEY                            OFFER                CUSTOMER           CUSTOMER
                                                                                             social
   PARTNERS             ACTIVITIES                                          RELATIONSHIPS        SEGMENTS
                                                                                        networks are what
                                                                                          drive music sales
                    marketing &
                    promotion


                           detecting &
  distribution                                             nnabe                                         mass
                          building tale          hits & wa
                                       nt                                                               market
    channels                                           hits

                          KEY                                                 CHANNELS
                       RESOURCES
manufacturers
                  portfolio of                                       Retailers              TV
                  star artists

                            copyrighted                                                 โ€œnewโ€ digital
                             content                                    Radio
                                                                                          channels


                 COST STRUCTURE                                               REVENUE STREAMS
                                            royalt
                                                     y                              huge sales
        ing &                          payme                     tours &
  market             subsidizing                nts                                 from few
                                                                                                    merch
                                                                                                         andisin
          ion                                                                                                    g
   promot           unsuccessful                                 concerts        artistsโ€™ albums
                       artists
The Old Record Label Model
      KEY                 KEY                           OFFER                CUSTOMER              CUSTOMER
   PARTNERS             ACTIVITIES                                         RELATIONSHIPS           SEGMENTS

                    marketing &
                    promotion


                          detecting &
  distribution                                            nnabe                                         mass
                         building tale          hits & wa
                                      nt                                                               market
    channels                                          hits

                          KEY                                               CHANNELS
                       RESOURCES
manufacturers
                 portfolio of                                       Retailers              TV
                 star artists

                           copyrighted                                                 โ€œnewโ€ digital
     bloated cost            content                                   Radio
                                                                                         channels
   structure (talent
discovery/marketing)
                  COST STRUCTURE                                             REVENUE STREAMS
                                           royalt
                                                    y                              huge sales
        ing &                          payme                    tours &
  market            subsidizing                nts                                 from few
                                                                                                   merch
                                                                                                        andisin
          ion                                                                                                   g
   promot          unsuccessful                                 concerts        artistsโ€™ albums
                      artists
The Old Record Label Model
      KEY                    KEY                            OFFER                CUSTOMER              CUSTOMER
   PARTNERS                ACTIVITIES                                          RELATIONSHIPS           SEGMENTS

                       marketing &
                       promotion


                              detecting &
  distribution                                                nnabe                                         mass
                             building tale          hits & wa
                                          nt                                                               market
    channels
     shift of the                                         hits
 balance of power
  towards artists            KEY                                                CHANNELS
                          RESOURCES
manufacturers
                     portfolio of                                       Retailers              TV
                     star artists

                               copyrighted                                                 โ€œnewโ€ digital
                                content                                    Radio
                                                                                             channels


                    COST STRUCTURE                                               REVENUE STREAMS
                                               royalt
                                                        y                              huge sales
        ing &                             payme                     tours &
  market                subsidizing                nts                                 from few
                                                                                                       merch
                                                                                                            andisin
          ion                                                                                                       g
   promot              unsuccessful                                 concerts        artistsโ€™ albums
                          artists
The Old Record Label Model
      KEY                 KEY                            OFFER                CUSTOMER             CUSTOMER
   PARTNERS             ACTIVITIES                                          RELATIONSHIPS          SEGMENTS
                                                   customer
                    marketing &                  needs are not
                    promotion                    being satis๏ฌed

                           detecting &
  distribution                                             nnabe                                        mass
                          building tale          hits & wa
                                       nt                                                              market
    channels                                           hits

                          KEY                                                CHANNELS
                       RESOURCES                   itสผs all about
manufacturers                                  hits AND the Long
                  portfolio of                                    Retailers
                                                  Tail of music                             TV
                  star artists

                            copyrighted                                                โ€œnewโ€ digital
                             content                                    Radio
                                                                                         channels


                 COST STRUCTURE                                               REVENUE STREAMS
                                            royalt
                                                     y                             huge sales
        ing &                          payme                     tours &
  market             subsidizing                nts                                from few
                                                                                                   merch
                                                                                                        andisin
          ion                                                                                                   g
   promot           unsuccessful                                 concerts       artistsโ€™ albums
                       artists
The Old Record Label Model
      KEY                   KEY                            OFFER                CUSTOMER           CUSTOMER
                                                                                               social
   PARTNERS               ACTIVITIES                                          RELATIONSHIPS        SEGMENTS
                                                                                          networks are what
              talent will be                         customer                               drive music sales
                       marketing &
             discovered by                         needs are not
                        promo on
           other mechanismsti                      being satis๏ฌed

                             detecting &
  distribution                                               nnabe                                         mass
                            building tale          hits & wa
                                         nt                                                               market
    channels
     shift of the                                        hits
 balance of power
  towards artists           KEY                                                 CHANNELS distribution is a
                         RESOURCES                   itสผs all about                   commodity, attention is
manufacturers                                    hits AND the Long                       the new scarcity
                    portfolio of                                    Retailers
                                                    Tail of music                             TV
                    star artists

                              copyrighted                                                 โ€œnewโ€ digital
     bloated cost            content                                      Radio
                                                                                            channels
   structure (talent                          piracy                                         unbundling of
discovery/marketing)                                           price of songs REVENUE STREAMS into single
                                                                                          albums
                  COST STRUCTURE                                                            songs (iTunes)
                                              royalt          tending towards
                                                       y                             huge sales
        ing &                            payme                      ZERO
                                                                   tours &
  market              subsidizing                 nts                                from few
                                                                                                      merch
                                                                                                           andisin
          ion                                                                                                      g
   promot            unsuccessful                                  concerts       artistsโ€™ albums
                        artists
www.businessmodelgeneration.com
        www.alexosterwalder.com
 www.businessmodelalchemist.com
         Twitter: business_design
BusinessModelGeneration.com

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The Music Industry - what's broken (excerpt of a keynote)

  • 1. Experimenting with Business Models in the Music Industry (part I) Alexander Osterwalder, Phd AlexOsterwalder.com Twitter: business_design 1
  • 2. the following slides are a very brief excerpt of a 60 minute keynote Iสผm giving at Eurosonic Noorderslag, Europeสผs most important live music industry conference
  • 5. to describe, challenge, design, and invent business models more systematically
  • 6. 9 building blocks
  • 7. The Business Model Canvas KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS KEY CHANNELS RESOURCES COST STRUCTURE REVENUE STREAMS
  • 9. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS nnabe mass hits & wa hits market KEY CHANNELS RESOURCES COST STRUCTURE REVENUE STREAMS huge sales from few artistsโ€™ albums
  • 10. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS nnabe mass hits & wa hits market KEY CHANNELS RESOURCES Retailers TV โ€œnewโ€ digital Radio channels COST STRUCTURE REVENUE STREAMS huge sales from few artistsโ€™ albums
  • 11. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS nnabe mass hits & wa hits market KEY CHANNELS RESOURCES Retailers TV โ€œnewโ€ digital Radio channels COST STRUCTURE REVENUE STREAMS huge sales tours & from few merch andisin g concerts artistsโ€™ albums
  • 12. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & nnabe mass building tale hits & wa nt market hits KEY CHANNELS RESOURCES Retailers TV โ€œnewโ€ digital Radio channels COST STRUCTURE REVENUE STREAMS huge sales tours & from few merch andisin g concerts artistsโ€™ albums
  • 13. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & nnabe mass building tale hits & wa nt market hits KEY CHANNELS RESOURCES portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS huge sales tours & from few merch andisin g concerts artistsโ€™ albums
  • 14. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS huge sales tours & from few merch andisin g concerts artistsโ€™ albums
  • 15. The โ€œOldโ€ Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 17. ? assess the business model building blocks of the โ€œoldโ€ model / where are the weaknesses?
  • 18. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels piracy COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 19. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels unbundling of COST STRUCTURE price of songs REVENUE STREAMS into single albums tending towards songs (iTunes) royalt y huge sales ing & payme ZERO tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 20. but piracy is the wrong battle to ๏ฌght!
  • 21. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS distribution is a RESOURCES commodity, attention is manufacturers the new scarcity portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 22. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS talent will be marketing & discovered by promo on other mechanismsti detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 23. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER social PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS networks are what drive music sales marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 24. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital bloated cost content Radio channels structure (talent discovery/marketing) COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 25. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS marketing & promotion detecting & distribution nnabe mass building tale hits & wa nt market channels shift of the hits balance of power towards artists KEY CHANNELS RESOURCES manufacturers portfolio of Retailers TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 26. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS customer marketing & needs are not promotion being satis๏ฌed detecting & distribution nnabe mass building tale hits & wa nt market channels hits KEY CHANNELS RESOURCES itสผs all about manufacturers hits AND the Long portfolio of Retailers Tail of music TV star artists copyrighted โ€œnewโ€ digital content Radio channels COST STRUCTURE REVENUE STREAMS royalt y huge sales ing & payme tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 27. The Old Record Label Model KEY KEY OFFER CUSTOMER CUSTOMER social PARTNERS ACTIVITIES RELATIONSHIPS SEGMENTS networks are what talent will be customer drive music sales marketing & discovered by needs are not promo on other mechanismsti being satis๏ฌed detecting & distribution nnabe mass building tale hits & wa nt market channels shift of the hits balance of power towards artists KEY CHANNELS distribution is a RESOURCES itสผs all about commodity, attention is manufacturers hits AND the Long the new scarcity portfolio of Retailers Tail of music TV star artists copyrighted โ€œnewโ€ digital bloated cost content Radio channels structure (talent piracy unbundling of discovery/marketing) price of songs REVENUE STREAMS into single albums COST STRUCTURE songs (iTunes) royalt tending towards y huge sales ing & payme ZERO tours & market subsidizing nts from few merch andisin ion g promot unsuccessful concerts artistsโ€™ albums artists
  • 28. www.businessmodelgeneration.com www.alexosterwalder.com www.businessmodelalchemist.com Twitter: business_design