The Path to WCAG 2.0 Through Industry Based Training

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Dr Scott Hollier and Associate Professor Denise Wood present at Web For All 2013 on the Professional Certificate in Web Accessibility and how the course is enabling the Australian Government to comply with WCAG 2.0.

Technology Design

The Path to
WCAG 2.0
Through Industry
Based Training
Dr Scott Hollier
A/Professor Denise Wood

Web accessibility in
Australia
• Australia a signatory to UNCRPD
• 18.5% people have some form of
permanent disability
• Government policy on web accessibility
ad-hoc and inconsistent until 2010
• Catalysts for change:
• WCAG 2.0 release in 2008
• National Broadband Network (NBN)
• Gov 2.0

National Transition
Strategy (NTS)
• In June 2010, Australian Federal
government released NTS
• Three phases:
• Preparation phase second half of 2010
• Transition phase: 2011
• Implementation phase:
• WCAG 2.0 Level A by end of 2012
• WCAG 2.0 Level AA by end of 2014

Government
implementation issues
• Lack of resources
• Few staff overseeing NTS
• Lack of training and internal materials
• Need to up-skill staff
• ICT professionals need WCAG 2.0 training
• Unaware of accessibility in authoring tools
• Little practical understanding of how people with
disabilities interact online
• Potential solution: create University-backed web
accessibility course based on W3C standards

Market research key
questions
• What are the key objectives of the
course?
• Who is the target audience?
• How long should the course run?
• Face-to-face component or online only?
• What types of assessment would help
students?
• Are we reinventing the wheel?

Research results
• Need: to understand how to incorporate
accessibility into existing work practices
using existing authoring tools
• No obvious existing tertiary-backed course
• Basic HTML pre-requisite
• Full semester too long, about half the time
would be helpful
• Online delivery and flexible with work
• Learning to caption video: big priority

Curriculum
Modules
• How people with disabilities access the
Web
• Policy and legislation
• WCAG 2.0 Level A (time priority)
• WCAG 2.0 Level AA & AAA
• ATAG 2.0 (draft)
• Basic auditing, good V bad design, future
technologies (WCAG-EM, WAI-ARIA,
HTML5, cloud)

Course assessment
and discussion
• Assignments:
• Screen reader use with monitor turned off and WCAG
POUR/Guidelines introduction
• Captioning of any 2 minute video, ATAG review on an
authoring tool
• Creating an accessible website template and audit
report
• Forum:
• Includes introductions, general discussion, reflections
on modules
• Feedback indicates forum discussion is as important
as curriculum and assessment

Successes and
challenges
What worked:
• Successful pilot in 2011, three intakes in 2012,
three this year
• Integrated accessibility into work practices
• Alumni discussion forum created
What’s changed:
• Three assignments in six weeks too much,
provided extra time
• Refining admin processes

Student
Evaluations
• Before and
after: definite
shift to
advanced
knowledge
• Little increase
in experts

The future
Course:
•Three offerings this year
•Ongoing curriculum updates
•Incorporation of emerging technologies
W3C:
•Looking to support WAI curriculum
initiatives and approval processes

Further information
• Course:
• www.mediaaccess.org.au/learn
• Dr Scott Hollier:
• E-mail: scott.hollier@mediaaccess.org.au
• Website: www.mediaaccess.org.au
• A/Prof Denise Wood:
• E-mail: denise.wood@unisa.edu.au
• Website: www.unisa.edu.au

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Dr Scott Hollier presents a demonstration on how the vast world of online content is experienced for people with disabilities, as well as tools and techniques to help understand the need and importance of web accessibility. This presentation covers a brief history of access, information on user experience, accessibility features available in Windows, Mac, iOS and Android devices and resources for ICT professionals including social media tools, document accessibility advice and WCAG 2.0 at a glance.

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The Path to WCAG 2.0 Through Industry Based Training

1. The Path to WCAG 2.0 Through Industry Based Training Dr Scott Hollier A/Professor Denise Wood

2. Web accessibility in Australia • Australia a signatory to UNCRPD • 18.5% people have some form of permanent disability • Government policy on web accessibility ad-hoc and inconsistent until 2010 • Catalysts for change: • WCAG 2.0 release in 2008 • National Broadband Network (NBN) • Gov 2.0

3. National Transition Strategy (NTS) • In June 2010, Australian Federal government released NTS • Three phases: • Preparation phase second half of 2010 • Transition phase: 2011 • Implementation phase: • WCAG 2.0 Level A by end of 2012 • WCAG 2.0 Level AA by end of 2014

4. Government implementation issues • Lack of resources • Few staff overseeing NTS • Lack of training and internal materials • Need to up-skill staff • ICT professionals need WCAG 2.0 training • Unaware of accessibility in authoring tools • Little practical understanding of how people with disabilities interact online • Potential solution: create University-backed web accessibility course based on W3C standards

5. Market research key questions • What are the key objectives of the course? • Who is the target audience? • How long should the course run? • Face-to-face component or online only? • What types of assessment would help students? • Are we reinventing the wheel?

6. Research results • Need: to understand how to incorporate accessibility into existing work practices using existing authoring tools • No obvious existing tertiary-backed course • Basic HTML pre-requisite • Full semester too long, about half the time would be helpful • Online delivery and flexible with work • Learning to caption video: big priority

7. Curriculum Modules • How people with disabilities access the Web • Policy and legislation • WCAG 2.0 Level A (time priority) • WCAG 2.0 Level AA & AAA • ATAG 2.0 (draft) • Basic auditing, good V bad design, future technologies (WCAG-EM, WAI-ARIA, HTML5, cloud)

8. Course assessment and discussion • Assignments: • Screen reader use with monitor turned off and WCAG POUR/Guidelines introduction • Captioning of any 2 minute video, ATAG review on an authoring tool • Creating an accessible website template and audit report • Forum: • Includes introductions, general discussion, reflections on modules • Feedback indicates forum discussion is as important as curriculum and assessment

9. Successes and challenges What worked: • Successful pilot in 2011, three intakes in 2012, three this year • Integrated accessibility into work practices • Alumni discussion forum created What’s changed: • Three assignments in six weeks too much, provided extra time • Refining admin processes

10. Student Evaluations • Before and after: definite shift to advanced knowledge • Little increase in experts

11. The future Course: •Three offerings this year •Ongoing curriculum updates •Incorporation of emerging technologies W3C: •Looking to support WAI curriculum initiatives and approval processes

12. Further information • Course: • www.mediaaccess.org.au/learn • Dr Scott Hollier: • E-mail: scott.hollier@mediaaccess.org.au • Website: www.mediaaccess.org.au • A/Prof Denise Wood: • E-mail: denise.wood@unisa.edu.au • Website: www.unisa.edu.au

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