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Welcome to the Korea Ministry of
Government Administration & Home Affairs




  Public Officials Capacity Building Training Program
               for Government Innovation

              Seoul, December 11, 2007
Dadang Solihin
                       Delegation Head

      Public Officials Capacity Building Training Program
                   for Government Innovation


-2-                           With MOGAHA, Everyone feels at home and happy
Dadang Solihin’s Profile
                          g
               Dadang Solihin currently is Director for System and Reporting of Devel
               opment Performance Evaluation-Bappenas. He holds MA degree (Eco
               nomics), University of Colorado, USA. His previous post is Head, Cent
               er for Research Data and Information at DPD Secretariat General as w
               ell as Deputy Director for Information of Spatial Planning and Land Use
               Management at Indonesian National Development Planning Agency (B
               appenas).
 Beside working as Assistant Professor at Graduate School of Asia-Pacific Studies
  , Waseda University, Tokyo, Japan, he also active as Associate Professor at Univ
  ersity of Darma Persada, Jakarta, Indonesia.
 He got various training around the globe, included Public Officials Capacity Buildi
  ng Training Program for Government Innovation, Seoul –Korea (2007), Advanced
  International Training Programme of Information Technology Management, at Karl
  stad City, Sweden (2005); the Training Seminar on Land Use and Management, T
  aiwan (2004) D
    i     (2004); Developing M lti di A li ti
                        l i Multimedia Applications f Mfor Managers, K l L
                                                                      Kuala Lumpur,
  Malaysia (2003); Applied Policy Development Training, Vancouver, Canada (200
  2); Local Government Administration Training Course, Hiroshima, Japan (2001);
  and R i
      d Regional D
                l Development and Pl
                       l      t d Planning T i i C
                                           i Training Course, S  Sapporo, J
                                                                          Japan (199
  9). He published more than five books regarding local autonomous.
 You can reach Dadang Solihin by email at dadangsol@yahoo.com or by his mo
  bile at +62812 932 2202

-3-                                       With MOGAHA, Everyone feels at home and happy
Contents

       Hi ry
      Key T t k1 Government I
      K History : G
          Task1             Innovation
                                   i
       Organization
      Key Task1 : Government Innovation
       Vision : Government Innovation
      Key Task1& Mission
       Key Tasks
      Key Task1 :k Government Innovation
        Ky
       Affiliated Government Innovation
      K y ff k
      Key Task1 : G g
                   Organizations


-4-                   With MOGAHA, Everyone feels at home and happy
History
      1948 The Ministry of Government Administration (MOGA) and
           the Ministry of Home Affairs (MOHA) were separately established
           with the launching of the government of the Republic of Korea
      1955 National Institute of Scientific Investigation was established
           under MOHA
      1965 Government Archives and Records Service was established
           under MOGA
      1970 Government Building Service was established under MOGA
      1998 The Ministry of Government Administration and Home Affairs
           was inaugurated by merging MOGA and MOHA
      2004 National Emergency Management Agency (NEMA) was
           inaugurated under MOGAHA


-5-                                        With MOGAHA, Everyone feels at home and happy
Organization
                      Organizations

       Minister : H.E. Myung-Jae Park
                         y g         k
       2 Vice Ministers
         Vice Minister for Government Innovation
         Vice Minister for Local Administration and Safety Policy

       1 Office, 5 Headquarters
           ffi       H d
       14 Officers, 2 Bureaus, 3 Centers
       66 Teams
       6 Affiliated Organizations
          Aff          g
        Total Public Servants of MOGAHA : 2,047 (’07.1.29)


-6-                                     With MOGAHA, Everyone feels at home and happy
Vision & Mission

                       World’s Best Administration for Innovation,
                       Decentralization and Balanced Development
          Vision

                               Initiating Government Innovation
                               Realizing e Government
                                         e-
        Mission
                               Encouraging Decentralization
      (4 Core Tasks)           Promoting Regional Balanced Development
                                     i      i



-7-                                     With MOGAHA, Everyone feels at home and happy
Key Task1 :: Government Innovation
Key Task1 Government Innovation
G
                             Goal of Government Innovation
                                   fG


                                  Able and Trusted Government
                                           for th People
                                           f the P    l
   Efficient                                                                              Participatory
Administration
 d     s     o                                Direction                                  Administration

Performance and                                                                            Administration
Capability Based                                                                      based on participation and
                                                                                              governance

                          Serving                                       Transparent
                        Administration                                 Administration

                   Customer Oriented                                        Clean and open
                   high-quality services                                    administration
                                             Decentralized
                                             Administration

                                               Central to regional
                                                           regional,
                                              vertical to horizontal
Major Project on Government Innovation


       E t bli hi Innovative Business Systems
       Establishing I   ti B i        S t


     Online             Improve working practices or methods by introducing an
    Business
    B i              electronic documentation system for the entire decision making
                      l t i d             t ti     t    f th     ti d i i        ki
     Process         process
                        Plan to integrate 12 innovative systems into this main system
   Management
                        digital budget accounting, record management, knowledge management…
                                       accounting         management            management
     System




                      Build a performance-based organizational system
        Horizontal    Ensure the flexibility of organizations
       Team System    Minimize the decision-making process and cost
                      Maximize th
                      M i i the creativity of members
                                    ti it f      b




-10-                                        With MOGAHA, Everyone feels at home and happy
Major Project on Government Innovation




          Innovation with the People and the World


                       Open various channels for civil society to participate in
   User-centric        innovation and share innovation results
       innovation      Generalize and Expand innovation performance
                        Implementing User-centric innovation projects, resolving user’s complaints




                      Participate in the 7th Global Forum on Reinventing Government
   Strengthened         Host government knowledge management workshops
   role in global
                      Share innovation experiences and best practices with the world
    community
                        Korea Immigration Smart System(UN PSA, 2007)
                        K     I   i ti S       t S t (UN PSA
                        Government Innovation Index (UN PSA special award, 2006)
                        Korea On-line E-Procurement System (UN PSA, 2003)



-11-                                           With MOGAHA, Everyone feels at home and happy
Major Project on Government Innovation


           Sustainable Government Innovation

   1. S ttl down I
   1 Settle d    Innovative C lt
                       ti Culture

        Establishment of innovative culture that values trust, communication
                p
        and cooperation
        Atmosphere of innovation that encourages creative and challenging thinking


   2. Set up the Next Steps of Government Innovation
         Represent vision, objectives, agendas and strategy for sustainable innovation
         Launch a public-private innovation council for advancement from
         government innovation into national innovation
           * Political leadership may change, but government innovation must continue



       3. Institutionalize and Systemize Government Innovation

         Establish the 'Government Innovation Law’ regulating government innovation
         philosophy, basic direction, and process systems etc.
         Syste
         Systemize wo methods a d p ocesses
                  e work et ods and processes

-12-                                                 With MOGAHA, Everyone feels at home and happy
Key Task 2 : GovernmentGovernment
Key Task1 Realizing e- Innovation
                     e-
Goal and Tasks for e Government
                                        e-Government




                                                            Collective
                                                                             Knowledge
                                                                             K    l d
                                         Government         Resolution         Sharing           Dept. 1
                          Internet         Portal
         Opinion/Policy
           Proposal                                                          Integrated          Dept. 2
                                       Civil Application                     Processing
                          Mobile                            Application
                                             Center
                                                            through fax,                         Dept. 3
                                                               e-mail,




                                                                                                    ..
                          Fax, Mail,
                                             Local          internet, etc.
Public    Information
                          Telephone
                                       Application Office                                        Dept. N
          and Service
                          Visiting                                                             Departmental
                                          Web Sites                      Providing various    Interconnection
                                                                          information and
                                                                         integrated service


           UN e-government Readiness Index : 5th out of 191 in 2004 & 2005
Ⅰ.
  Ⅰ Front Office Services
1. Single window for Online Civil Services(G4C)
      g                                   (   )

        Providing online processing of citizen’s civil information inquiry, p
                  g         p             g                                            q y, petition &
        application, document inquiry and it’s issuance
       - The number of documents and visits has decreased through online civil service
                                                    Online civil information inquiry and application

                                                       Inquiry service is provided with 5,000 types of civil
                                                       information
                                                       i f     ti
                                                       Business registration, tax payment and its certificates,
                                                       factory registration are processed online and will be
                                                       g
                                                       gradually expanded from 500 kinds in 2005 to 700
                                                                y p
                                                       kinds in 2007.

                                                       Online inquiry and issuance of documents


                                                         Inquiry : 22 kinds in ’05 → 40 kinds in ’07
                                                         issuance : 20 kinds in ’05 → 40 kinds in ’07
                                                                                 05                07


-15-                                                 With MOGAHA, Everyone feels at home and happy
2.
2 Administrative Information Disclosure System(Open Gov t)
                                                    Gov’t)




-16-                            With MOGAHA, Everyone feels at home and happy
3.
3 Online Citizen Participation Portal




-17-                               With MOGAHA, Everyone feels at home and happy
Ⅱ.
   Ⅱ Back Office Services
        k ffi        i
  1. Administrative I f
  1 Ad i i t ti Information Sharing System
                        ti Sh i     S t
    Minimizing Issuance of civil Documents through sharing of
     administrative Information
    Sharing 34 types of administrative Information in 8 major areas
    (Over 1.8 billion dollars in annual cost savings through the reduction
     of civil document distribution and the shortened processing time)

  2. Online Government Business Process Management System
     (On-nara BPS I t
     (O       BPS: Integrated Performance & C t
                          t dP f            Customer M
                                                     Management)
                                                              t)
    Providing an integrated performance & customer management system
     through digitalization of all processes on government business affairs

  3. Local Government Information Network (LGIN)
    Real-time information sharing through the vertical and horizontal
     linking of central administrative agencies and local Governments


-18-                                         With MOGAHA, Everyone feels at home and happy
Ⅲ.
   Ⅲ Information Security System

   Provide safe e-Gov’t services with enhanced Security System
   P   id    f    G         i     ih h       dS     i S

  Government encryption key validation system and classified document
  management system aimed at protecting online government information
  (the Integrated Security Certification Management Center opened in Dec. 2005)




-19-                                    With MOGAHA, Everyone feels at home and happy
Ⅳ. Reduce the Digital Divide
 1. Establishing Information Network Villages (INV : Total 305)
    Reducing the digital divide and p
             g      g                promoting balanced regional development
                                              g             g             p
     by providing Internet access, PCs, education to digitally marginalized
     remote areas
    Benchmarking trips by 1,220 persons from 100 countries as of Nov. 2006
                            1 220                                   Nov
    MOU established for funding Information Villages with Intel (Nov. 2004)

            Won the World e-Government Forum Trophy (2006.10)


 2. Providing international IT Learning programs
    Support information-oriented socialization of developing countries
     and enforce the international cooperation basis by inviting officers
     in charge of informative policy in developing countries


-20-                                        With MOGAHA, Everyone feels at home and happy
Key T k 3 : Government Decentralization
Key Task
    Task1 Bring about Innovation
                  b            l
Local Governments of KOREA

        246 Local Governments
          16 upper-level gov’t

          230 lower-level gov’t



        279,826 Public Servants
          78 606 in upper-level gov’t (28%)
           78,606 i        l l      ’t

          201,220 in lower-level gov’t (72%)




-22-                                     With MOGAHA, Everyone feels at home and happy
Objective and Tasks for Decentralization
                b          d k f               l

           Promote responsible and self-governing local governments
                                   self-



                  Reallocating authority between central and local governments

                  Enhancing local government’s capability
       Core
                  Implementing sweeping fiscal decentralization
       tasks
                  Strengthening accountability in local government

                  E
                   Expanding participation by local residents
                        di       i i i b l l           id




-23-                                       With MOGAHA, Everyone feels at home and happy
Major Projects on Decentralization

         Transferring Authority to Local Governments
        Promote the transfer of authority from central to local extensively
       (816 authority transfers were completed in the Participation Government)
       Foster Jeju special self-governing province (2006.6) as an exemplary
       autonomous city through a much b d guarantee of autonomous rights
         t            it th     h       h broader        t    f t           i ht
       than other cities(1,062 affairs)



          Improving Local Administrative System
       Introduce the Total Labor Cost system to manage the organization and
       personnel autonomously on the basis of the community’s total expenses
       p                      y                            y          p
       Improve the local personnel system through introducing the position
       subscription system and other related systems


-24-                                       With MOGAHA, Everyone feels at home and happy
Key Task 4 : Government Innovation
Key Task1 Regional Balanced Development
Goals and Tasks for Balanced Development

                Realize h b l
                R li the balanced regional development
                                  d i ld l
                  for Pleasant communities nationwide



        Coordinating balanced development projects among central
         governments
        Supporting local governments in constructing their own
              regional development system
        Spreading Best Practices and supporting information and
        finances to establish good local communities
        Creating a support system to revitalize the local economy
        Promoting innovative management of local enterprises

-26-                                  With MOGAHA, Everyone feels at home and happy
Major Projects on Balanced Development

         Establishing better communities
       Th      h「B tt C          it EEstablishing good local communities t
       Through「Better Community Establishment Project」for recreating pleasant,
                                        t bli h    tP j t f         ti l
       distinctive communities by utilizing each region’s resources




           Improving living Conditions
       Providing d
       P idi education, medical care and welfare services to the people
                         i      di l   d lf          i        h      l
       on the basis of long-term plans
       Utilizing major natural resources such as natural scenery of each region
       as tourist attraction for the general public



-27-                                          With MOGAHA, Everyone feels at home and happy
The Korea Ministry of Government Administration & Home Affairs

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The Korea Ministry of Government Administration & Home Affairs

  • 1. Welcome to the Korea Ministry of Government Administration & Home Affairs Public Officials Capacity Building Training Program for Government Innovation Seoul, December 11, 2007
  • 2. Dadang Solihin Delegation Head Public Officials Capacity Building Training Program for Government Innovation -2- With MOGAHA, Everyone feels at home and happy
  • 3. Dadang Solihin’s Profile g Dadang Solihin currently is Director for System and Reporting of Devel opment Performance Evaluation-Bappenas. He holds MA degree (Eco nomics), University of Colorado, USA. His previous post is Head, Cent er for Research Data and Information at DPD Secretariat General as w ell as Deputy Director for Information of Spatial Planning and Land Use Management at Indonesian National Development Planning Agency (B appenas).  Beside working as Assistant Professor at Graduate School of Asia-Pacific Studies , Waseda University, Tokyo, Japan, he also active as Associate Professor at Univ ersity of Darma Persada, Jakarta, Indonesia.  He got various training around the globe, included Public Officials Capacity Buildi ng Training Program for Government Innovation, Seoul –Korea (2007), Advanced International Training Programme of Information Technology Management, at Karl stad City, Sweden (2005); the Training Seminar on Land Use and Management, T aiwan (2004) D i (2004); Developing M lti di A li ti l i Multimedia Applications f Mfor Managers, K l L Kuala Lumpur, Malaysia (2003); Applied Policy Development Training, Vancouver, Canada (200 2); Local Government Administration Training Course, Hiroshima, Japan (2001); and R i d Regional D l Development and Pl l t d Planning T i i C i Training Course, S Sapporo, J Japan (199 9). He published more than five books regarding local autonomous.  You can reach Dadang Solihin by email at dadangsol@yahoo.com or by his mo bile at +62812 932 2202 -3- With MOGAHA, Everyone feels at home and happy
  • 4. Contents  Hi ry Key T t k1 Government I K History : G Task1 Innovation i  Organization Key Task1 : Government Innovation  Vision : Government Innovation Key Task1& Mission  Key Tasks Key Task1 :k Government Innovation Ky  Affiliated Government Innovation K y ff k Key Task1 : G g Organizations -4- With MOGAHA, Everyone feels at home and happy
  • 5. History 1948 The Ministry of Government Administration (MOGA) and the Ministry of Home Affairs (MOHA) were separately established with the launching of the government of the Republic of Korea 1955 National Institute of Scientific Investigation was established under MOHA 1965 Government Archives and Records Service was established under MOGA 1970 Government Building Service was established under MOGA 1998 The Ministry of Government Administration and Home Affairs was inaugurated by merging MOGA and MOHA 2004 National Emergency Management Agency (NEMA) was inaugurated under MOGAHA -5- With MOGAHA, Everyone feels at home and happy
  • 6. Organization Organizations  Minister : H.E. Myung-Jae Park y g k  2 Vice Ministers  Vice Minister for Government Innovation  Vice Minister for Local Administration and Safety Policy  1 Office, 5 Headquarters ffi H d  14 Officers, 2 Bureaus, 3 Centers  66 Teams  6 Affiliated Organizations Aff g Total Public Servants of MOGAHA : 2,047 (’07.1.29) -6- With MOGAHA, Everyone feels at home and happy
  • 7. Vision & Mission World’s Best Administration for Innovation, Decentralization and Balanced Development Vision Initiating Government Innovation Realizing e Government e- Mission Encouraging Decentralization (4 Core Tasks) Promoting Regional Balanced Development i i -7- With MOGAHA, Everyone feels at home and happy
  • 8. Key Task1 :: Government Innovation Key Task1 Government Innovation
  • 9. G Goal of Government Innovation fG Able and Trusted Government for th People f the P l Efficient Participatory Administration d s o Direction Administration Performance and Administration Capability Based based on participation and governance Serving Transparent Administration Administration Customer Oriented Clean and open high-quality services administration Decentralized Administration Central to regional regional, vertical to horizontal
  • 10. Major Project on Government Innovation E t bli hi Innovative Business Systems Establishing I ti B i S t Online Improve working practices or methods by introducing an Business B i electronic documentation system for the entire decision making l t i d t ti t f th ti d i i ki Process process Plan to integrate 12 innovative systems into this main system Management digital budget accounting, record management, knowledge management… accounting management management System Build a performance-based organizational system Horizontal Ensure the flexibility of organizations Team System Minimize the decision-making process and cost Maximize th M i i the creativity of members ti it f b -10- With MOGAHA, Everyone feels at home and happy
  • 11. Major Project on Government Innovation Innovation with the People and the World Open various channels for civil society to participate in User-centric innovation and share innovation results innovation Generalize and Expand innovation performance Implementing User-centric innovation projects, resolving user’s complaints Participate in the 7th Global Forum on Reinventing Government Strengthened Host government knowledge management workshops role in global Share innovation experiences and best practices with the world community Korea Immigration Smart System(UN PSA, 2007) K I i ti S t S t (UN PSA Government Innovation Index (UN PSA special award, 2006) Korea On-line E-Procurement System (UN PSA, 2003) -11- With MOGAHA, Everyone feels at home and happy
  • 12. Major Project on Government Innovation Sustainable Government Innovation 1. S ttl down I 1 Settle d Innovative C lt ti Culture Establishment of innovative culture that values trust, communication p and cooperation Atmosphere of innovation that encourages creative and challenging thinking 2. Set up the Next Steps of Government Innovation Represent vision, objectives, agendas and strategy for sustainable innovation Launch a public-private innovation council for advancement from government innovation into national innovation * Political leadership may change, but government innovation must continue 3. Institutionalize and Systemize Government Innovation Establish the 'Government Innovation Law’ regulating government innovation philosophy, basic direction, and process systems etc. Syste Systemize wo methods a d p ocesses e work et ods and processes -12- With MOGAHA, Everyone feels at home and happy
  • 13. Key Task 2 : GovernmentGovernment Key Task1 Realizing e- Innovation e-
  • 14. Goal and Tasks for e Government e-Government Collective Knowledge K l d Government Resolution Sharing Dept. 1 Internet Portal Opinion/Policy Proposal Integrated Dept. 2 Civil Application Processing Mobile Application Center through fax, Dept. 3 e-mail, .. Fax, Mail, Local internet, etc. Public Information Telephone Application Office Dept. N and Service Visiting Departmental Web Sites Providing various Interconnection information and integrated service UN e-government Readiness Index : 5th out of 191 in 2004 & 2005
  • 15. Ⅰ. Ⅰ Front Office Services 1. Single window for Online Civil Services(G4C) g ( ) Providing online processing of citizen’s civil information inquiry, p g p g q y, petition & application, document inquiry and it’s issuance - The number of documents and visits has decreased through online civil service Online civil information inquiry and application Inquiry service is provided with 5,000 types of civil information i f ti Business registration, tax payment and its certificates, factory registration are processed online and will be g gradually expanded from 500 kinds in 2005 to 700 y p kinds in 2007. Online inquiry and issuance of documents Inquiry : 22 kinds in ’05 → 40 kinds in ’07 issuance : 20 kinds in ’05 → 40 kinds in ’07 05 07 -15- With MOGAHA, Everyone feels at home and happy
  • 16. 2. 2 Administrative Information Disclosure System(Open Gov t) Gov’t) -16- With MOGAHA, Everyone feels at home and happy
  • 17. 3. 3 Online Citizen Participation Portal -17- With MOGAHA, Everyone feels at home and happy
  • 18. Ⅱ. Ⅱ Back Office Services k ffi i 1. Administrative I f 1 Ad i i t ti Information Sharing System ti Sh i S t  Minimizing Issuance of civil Documents through sharing of administrative Information  Sharing 34 types of administrative Information in 8 major areas (Over 1.8 billion dollars in annual cost savings through the reduction of civil document distribution and the shortened processing time) 2. Online Government Business Process Management System (On-nara BPS I t (O BPS: Integrated Performance & C t t dP f Customer M Management) t)  Providing an integrated performance & customer management system through digitalization of all processes on government business affairs 3. Local Government Information Network (LGIN)  Real-time information sharing through the vertical and horizontal linking of central administrative agencies and local Governments -18- With MOGAHA, Everyone feels at home and happy
  • 19. Ⅲ. Ⅲ Information Security System Provide safe e-Gov’t services with enhanced Security System P id f G i ih h dS i S Government encryption key validation system and classified document management system aimed at protecting online government information (the Integrated Security Certification Management Center opened in Dec. 2005) -19- With MOGAHA, Everyone feels at home and happy
  • 20. Ⅳ. Reduce the Digital Divide 1. Establishing Information Network Villages (INV : Total 305)  Reducing the digital divide and p g g promoting balanced regional development g g p by providing Internet access, PCs, education to digitally marginalized remote areas  Benchmarking trips by 1,220 persons from 100 countries as of Nov. 2006 1 220 Nov  MOU established for funding Information Villages with Intel (Nov. 2004) Won the World e-Government Forum Trophy (2006.10) 2. Providing international IT Learning programs  Support information-oriented socialization of developing countries and enforce the international cooperation basis by inviting officers in charge of informative policy in developing countries -20- With MOGAHA, Everyone feels at home and happy
  • 21. Key T k 3 : Government Decentralization Key Task Task1 Bring about Innovation b l
  • 22. Local Governments of KOREA  246 Local Governments  16 upper-level gov’t  230 lower-level gov’t  279,826 Public Servants  78 606 in upper-level gov’t (28%) 78,606 i l l ’t  201,220 in lower-level gov’t (72%) -22- With MOGAHA, Everyone feels at home and happy
  • 23. Objective and Tasks for Decentralization b d k f l Promote responsible and self-governing local governments self-  Reallocating authority between central and local governments  Enhancing local government’s capability Core  Implementing sweeping fiscal decentralization tasks  Strengthening accountability in local government  E Expanding participation by local residents di i i i b l l id -23- With MOGAHA, Everyone feels at home and happy
  • 24. Major Projects on Decentralization Transferring Authority to Local Governments Promote the transfer of authority from central to local extensively (816 authority transfers were completed in the Participation Government) Foster Jeju special self-governing province (2006.6) as an exemplary autonomous city through a much b d guarantee of autonomous rights t it th h h broader t f t i ht than other cities(1,062 affairs) Improving Local Administrative System Introduce the Total Labor Cost system to manage the organization and personnel autonomously on the basis of the community’s total expenses p y y p Improve the local personnel system through introducing the position subscription system and other related systems -24- With MOGAHA, Everyone feels at home and happy
  • 25. Key Task 4 : Government Innovation Key Task1 Regional Balanced Development
  • 26. Goals and Tasks for Balanced Development Realize h b l R li the balanced regional development d i ld l for Pleasant communities nationwide  Coordinating balanced development projects among central governments  Supporting local governments in constructing their own regional development system  Spreading Best Practices and supporting information and finances to establish good local communities  Creating a support system to revitalize the local economy  Promoting innovative management of local enterprises -26- With MOGAHA, Everyone feels at home and happy
  • 27. Major Projects on Balanced Development Establishing better communities Th h「B tt C it EEstablishing good local communities t Through「Better Community Establishment Project」for recreating pleasant, t bli h tP j t f ti l distinctive communities by utilizing each region’s resources Improving living Conditions Providing d P idi education, medical care and welfare services to the people i di l d lf i h l on the basis of long-term plans Utilizing major natural resources such as natural scenery of each region as tourist attraction for the general public -27- With MOGAHA, Everyone feels at home and happy