What are the highs and lows of delivering a large scale implementation to over 275,000 users? The FA Knows, having recently just launched their learning platform on TheFA.com, leveraging a range of learning technologies to deliver a fully functional, single sign on platform. City & Guilds Kineo & The FA share at Learning Technologies 2015.
Blends That Work For Learners Today, and Tomorrow.... | Learning Technologies...Kineo
Blended Learning - the words aren’t new but its meaning keeps evolving. Every year brings new potential in blend design, and a renewed need for best practice. So what really works? Mark Harrison from City & Guilds Kineo shares his thinking.
t’s Never Too Early: How, When, and Why Consultancy Adds Value to Strategic L...Kineo
Most learning technology projects involve a lot more than design and delivery. They start way back with strategic analysis, and keep going all the way through to campaign and evaluation. That shouldn’t be the job of the client to work on alone. Effective learning partners provide consultancy to support clients along the way and fostering that relationship is critical. Nina Brebner shares her and TUI Travel's experiences with consultancy.
London School of Hygiene - Maximising self-service success and user engagementTOPdesk
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•Key challenges and barriers for LMSs today
•How to increase user engagement for your LMS
•Making learning processes more agile and aligned to business needs
•Real examples of how organisations are delivering the next generation learning experience to their employees.
Blends That Work For Learners Today, and Tomorrow.... | Learning Technologies...Kineo
Blended Learning - the words aren’t new but its meaning keeps evolving. Every year brings new potential in blend design, and a renewed need for best practice. So what really works? Mark Harrison from City & Guilds Kineo shares his thinking.
t’s Never Too Early: How, When, and Why Consultancy Adds Value to Strategic L...Kineo
Most learning technology projects involve a lot more than design and delivery. They start way back with strategic analysis, and keep going all the way through to campaign and evaluation. That shouldn’t be the job of the client to work on alone. Effective learning partners provide consultancy to support clients along the way and fostering that relationship is critical. Nina Brebner shares her and TUI Travel's experiences with consultancy.
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Since launching in January 2017, the self-service portal at the London School of Hygiene has been a remarkable success. As the portal becomes the main place to report issues or request services at LSHTM they continuously promote self-service and engage with their diverse user community. Daniela and Carolina will be sharing their success story and hints and tips on how they are achieving over 75% entry via the self-service portal.
Delivering The Next Generation LMS ExperienceTribridge
David Wilson, Managing Director of Europe’s leading talent and learning analyst Elearnity, and Skip Marshall, CTO at Tribridge, discuss:
•Key challenges and barriers for LMSs today
•How to increase user engagement for your LMS
•Making learning processes more agile and aligned to business needs
•Real examples of how organisations are delivering the next generation learning experience to their employees.
The Learning and Development Industry is on the rise. That level of interest and investment in the Learning and Development Industry is a predicted change. As companies begin to look at learning software to manage and track training, they may discover that the learning management system (LMS) market has evolved into two distinct segments: traditional LMSs and learning experience platforms (LXPs).
Neither of these options is necessarily the best or obvious choice for a given organization. Understanding which features makes each platform distinct will help you make informed and accurate comparisons between a learning management system and a learning experience platform.
Let’s break down the key differences between LMS and LXP and why they matter;
The Basics: Defining the Key Terms:
Learning Management System (LMS) is a common industry term. It’s what most people think of when they think of a training platform. In the traditional approach, an LMS is a software where you create, deliver, and track your training content.
Learning Experience Platform (LXP or LEP) is a newer term by comparison. It’s a platform where content is both curated and aggregated for a personalized learner experience.
To know more about eLearning technologies, like LMS, LXP, LRS, and much more visit https://bit.ly/3feWuhB
Organizations are changing at a very high speed. This change requires them to acquire new knowledge and competence at the same speed; otherwise, it will lead to the emergence of huge knowledge gaps. Research has proved that the formal way of learning is not closing the knowledge gaps anymore. Organizations need to find alternatives and one such alternative is Performance Support Solutions. Performance Support Solutions are used to continually reinforce the knowledge for better retention and just-in-time support to perform better.
In this Presentations the attendees will learn:
- How knowledge gaps can creep into an organization and what are their impacts.
- Why there is a need for change in learning and knowledge management.
- About the concept of Performance Support Solutions.
- About Philips Cue Cards, an award winning solution developed by Philips Lighting and G-Cube.
- About the solutions implemented at Philips Lighting, through real life examples and success stories.
Sertifier Digital Credential Management SoftwareTuba Celik
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Training 2019 Session 206 - xAPI Intro for Instructional DesignersTorranceLearning
As adoption of xAPI begins to take hold, it allows for more robust and interesting tracking of the learning process. As actual performance and results data are integrated with learning metrics, we will have the data we need to tailor the learning process to individual needs at the same time that we can draw more useful conclusions about the learning as a whole across a wider population.
The Learning Management System is evolving at a rapid pace. With over 500 options in the market today, it is difficult to decipher which features are needed for leading eLearning in Higher Education. In this webinar, we will walk you through the LMS features that will make sure your university or college’s online learning is cutting edge.
You will learn about:
- The top 7 LMS features for higher education
- The features that increase student engagement, retention, participation, and success
- How LMS reporting and analytics can take your eLearning to the next level
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This presentation discusses how businesses need to learn from sites like Khan Academy because consumers are choosing to learn via video, but businesses are still behind.
Jisc RSC Eastern VLE forum June 2013 'Collabco Jisc RSC Presentation'JISC RSC Eastern
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Blackpool and The Fylde College Case Study. With Microsoft & partner a large FE College deploys Microsoft technologies to bring about significant improvements in its services to staff and students that amount to a “College in the Cloud".
Max Holden
Final project for 1-week course on Customer Discovery "Lean Launchpad" at Columbia University with Steve Blank.
This was our final pitch for ContactTree- an intelligent contact manager.
The Bright Affect Learning Library is an App for Salesforce that lets your train and market to internal and external audiences. In particular, this presentations examines using the App for delivering Partner training content.
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We expect a lot out of our sales teams. It’s crucial that they perform at optimal levels. Pipelines are directly impacted by what they do and don’t do. Ineffective and effective, sales teams impact the bottom line. So shouldn’t we nurture our sales teams as much as the leads that flood in? Absolutely.
In this 30-minute webinar, Make Blended Learning Work for Sales Teams, Cammy Bean, Kineo US VP of Learning Design, and Chip Cleary, VP of Solutions & Consulting share tips and insights for designing a blended program for sales teams.
Blended Learning for Compliance Training WebinarKineo
Contrary to what some may think, compliance training is not the “enemy.” No, the problem we’re facing is the fact that so many organizations simply slap a bunch of bullets and boxes on a screen, force learners to sit through countless slides, and call it “training.” This makes for a very unpleasant experience that learners dread. And we don’t blame them.
Just because we have to do something, doesn’t mean it needs to be awful. Let’s consider a different approach, a blended approach. In this webinar presented by Cammy Bean, VP of Learning Design, and Chip Cleary, VP of Solutions & Consulting, they will discuss how blended learning design can make a difference for your compliance training.
Chip and Cammy discussed:
- Discuss key challenges with compliance training
- How to develop a “blend” that works for compliance
- Share real-life use cases and examples of great compliance training “blends”
The Learning and Development Industry is on the rise. That level of interest and investment in the Learning and Development Industry is a predicted change. As companies begin to look at learning software to manage and track training, they may discover that the learning management system (LMS) market has evolved into two distinct segments: traditional LMSs and learning experience platforms (LXPs).
Neither of these options is necessarily the best or obvious choice for a given organization. Understanding which features makes each platform distinct will help you make informed and accurate comparisons between a learning management system and a learning experience platform.
Let’s break down the key differences between LMS and LXP and why they matter;
The Basics: Defining the Key Terms:
Learning Management System (LMS) is a common industry term. It’s what most people think of when they think of a training platform. In the traditional approach, an LMS is a software where you create, deliver, and track your training content.
Learning Experience Platform (LXP or LEP) is a newer term by comparison. It’s a platform where content is both curated and aggregated for a personalized learner experience.
To know more about eLearning technologies, like LMS, LXP, LRS, and much more visit https://bit.ly/3feWuhB
Organizations are changing at a very high speed. This change requires them to acquire new knowledge and competence at the same speed; otherwise, it will lead to the emergence of huge knowledge gaps. Research has proved that the formal way of learning is not closing the knowledge gaps anymore. Organizations need to find alternatives and one such alternative is Performance Support Solutions. Performance Support Solutions are used to continually reinforce the knowledge for better retention and just-in-time support to perform better.
In this Presentations the attendees will learn:
- How knowledge gaps can creep into an organization and what are their impacts.
- Why there is a need for change in learning and knowledge management.
- About the concept of Performance Support Solutions.
- About Philips Cue Cards, an award winning solution developed by Philips Lighting and G-Cube.
- About the solutions implemented at Philips Lighting, through real life examples and success stories.
Sertifier Digital Credential Management SoftwareTuba Celik
Sertifier is a digital credential management software that helps institutions, academies, universities, and schools to send digital certificates and badges at ease.
Training 2019 Session 206 - xAPI Intro for Instructional DesignersTorranceLearning
As adoption of xAPI begins to take hold, it allows for more robust and interesting tracking of the learning process. As actual performance and results data are integrated with learning metrics, we will have the data we need to tailor the learning process to individual needs at the same time that we can draw more useful conclusions about the learning as a whole across a wider population.
The Learning Management System is evolving at a rapid pace. With over 500 options in the market today, it is difficult to decipher which features are needed for leading eLearning in Higher Education. In this webinar, we will walk you through the LMS features that will make sure your university or college’s online learning is cutting edge.
You will learn about:
- The top 7 LMS features for higher education
- The features that increase student engagement, retention, participation, and success
- How LMS reporting and analytics can take your eLearning to the next level
The Khan Academy Revolution: Why Video First Training Is EffectiveErik Ducker
This presentation discusses how businesses need to learn from sites like Khan Academy because consumers are choosing to learn via video, but businesses are still behind.
Jisc RSC Eastern VLE forum June 2013 'Collabco Jisc RSC Presentation'JISC RSC Eastern
Collabco Software
Blackpool and The Fylde College Case Study. With Microsoft & partner a large FE College deploys Microsoft technologies to bring about significant improvements in its services to staff and students that amount to a “College in the Cloud".
Max Holden
Final project for 1-week course on Customer Discovery "Lean Launchpad" at Columbia University with Steve Blank.
This was our final pitch for ContactTree- an intelligent contact manager.
The Bright Affect Learning Library is an App for Salesforce that lets your train and market to internal and external audiences. In particular, this presentations examines using the App for delivering Partner training content.
[WEBINAR] Make Blended Learning Work for Sales TrainingKineo
We expect a lot out of our sales teams. It’s crucial that they perform at optimal levels. Pipelines are directly impacted by what they do and don’t do. Ineffective and effective, sales teams impact the bottom line. So shouldn’t we nurture our sales teams as much as the leads that flood in? Absolutely.
In this 30-minute webinar, Make Blended Learning Work for Sales Teams, Cammy Bean, Kineo US VP of Learning Design, and Chip Cleary, VP of Solutions & Consulting share tips and insights for designing a blended program for sales teams.
Blended Learning for Compliance Training WebinarKineo
Contrary to what some may think, compliance training is not the “enemy.” No, the problem we’re facing is the fact that so many organizations simply slap a bunch of bullets and boxes on a screen, force learners to sit through countless slides, and call it “training.” This makes for a very unpleasant experience that learners dread. And we don’t blame them.
Just because we have to do something, doesn’t mean it needs to be awful. Let’s consider a different approach, a blended approach. In this webinar presented by Cammy Bean, VP of Learning Design, and Chip Cleary, VP of Solutions & Consulting, they will discuss how blended learning design can make a difference for your compliance training.
Chip and Cammy discussed:
- Discuss key challenges with compliance training
- How to develop a “blend” that works for compliance
- Share real-life use cases and examples of great compliance training “blends”
Explore L&D trends and insights for 2015. Kineo US leaders Cammy Bean, VP of Learning Design, and Chip Cleary, VP of Solutions and Consulting, discuss top tips for adding business value to your learning strategy this year.
[WEBINAR SLIDES] Make Blended Learning Work for LeadersKineo
Leaders are integral to organizations. They make important decisions and lead and manage individuals. So shouldn’t you be equipping your leaders and managers with the tools they need to be successful?
In this 30-minute webinar presented by Chip Cleary, VP of Solutions & Consulting, and Cammy Bean, VP of Learning Design, we explored blended learning strategies for leaders.
In this webinar, Blends that Work for Leadership, we discussed:
•What makes a good "blend"
•The key elements of a blended learning program
•Effective blends for engaging leaders and managers through real-life use cases
[WEBINAR] Make Blended Learning Work for OnboardingKineo
It’s your first day at a new job that you are excited to begin, and upon your arrival, it seems like no one was expecting you at all. There’s no onboarding process and you are left on your own. This isn’t the way new hires should be welcomed, but sadly this happens all too often.
Onboarding begins before the new hire sets foot in the door on their first day. So are you prepared to make a good impression?
In this 30-minute webinar, Make Blended Learning Work for Onboarding, Cammy Bean, Kineo US VP of Learning Design, and Chip Cleary, VP of Solutions & Consulting share tips and insights for designing a blended program for new joiners.
Game On: How McDonald's Designed A Successful, Addictive Learning Game | Lear...Kineo
What does gaming mean inside a business? What happens when you make a game and ask people to play it? Everyone’s talking gaming, so City & Guilds Kineo shares McDonald's Elearning Age Award Winning game.
If you missed this seminar, our presenters will be conducting a live webinar with LSG on February 26th. Find out more: http://hubs.ly/y0t-HB0
Learning Insights Live Nov 14 - Blends That Work For Onboarding & InductionKineo
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The Language of Learning: engagement from push to pull - Matt JohnsonKineo
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From enhancing engagement by capitalising on the ‘social wave’, to understanding the neuroscience of building memories, Matt takes a look at the push-and-pull of learner engagement. Will we have to do a Doctor Dolittle and learn a different language of learning?
Back to the Future: what could a decade of learning technology tell us about ...Kineo
What can 10 years of learning technology help us understand about the future of learning and development? What trends have shaped the industry and what's round the corner.
Matt Johnson, Managing Director at City & Guilds Kineo, talked at LearnX Sydney on 9 September 2015. He shared his thoughts and those of key figures in the global L&D space.
Will it all be about wearable tech or hoverboards? Or will we discover that, no matter what the technology we have, L&D challenges remain the same?
Samsung Backstage - A Beautiful, Multi-Device, Extended Enterprise LMSKineo
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Delve into a SugarCRM integration with Joomla and Moodle, and see how the new integrated solution has enabled ASF to increase their operational efficiency by a factor of 10.
Educational institutions are being challenged to become more flexible, responsive, efficient, and focused on serving students' needs. Join us to learn how Wayne State University developed a Student Service Center where phone calls, emails, and walk-in visits from prospective and current students are aggregated at a central location, enhancing recruitment and retention by providing service that is responsive and accountable. Delivering superior customer service every day also requires strong business processes and continuous improvement practices to be effective. Wayne State will share how they leverage ERP data while listening to students, provide prompt responses and solve problems to improve the student experience.
Who Should Attend:
Student Services
Student Affairs
Academic Affairs
IT
Speakers:
Ann Elinski, Assistant Director of the Student Service Center, Wayne State University
Ann received a Bachelor's Degree in English and Spanish language, and a Master's Degree in Business Administration, from Eastern Michigan University. Elinski has spent the past thirteen years in Higher Education specializing in student service. Ann currently acts as the Salesforce super user for the Division of Enrollment Management.
Nicole Brandenburg, Associate Director of Campaigns for Salesforce CRM, Wayne State University. Nicole previously worked in the undergraduate admissions office at WSU and transitioned to her current role when the university first brought a CRM solution to the campus in 2010. Nicole works closely with the university's Marketing office, Enrollment Management units and various departments to assist in the development of communication plans and implementation.
Adam Lincoln, Lead Systems Integrator, Wayne State University
Adam Lincoln is a developer for central IT at Wayne State University, working primarily on native salesforce.com development and integration with campus systems. He has been writing software for 10 years, ranging from web applications to terminal utilities. Previously, Adam taught physics and astronomy courses and analyzed experimental data.
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Register for number 2 here: http://www.kineo.com/about-us/events/totara-user-group-watch-learn-effectively-use-lms
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Organisations need to be savvy when it comes to onboarding and are increasingly looking to technology to exceed new hire expectations, whilst preventing common onboarding challenges. The first 90 days are key - and when 50% of new hires end up leaving their job within this time frame, L&D Departments need to act to ensure onboarding is a great experience.
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The FA’s Academy of Learning: Leveraging Learning Technologies to Support the Beautiful Game at Grass Roots | Learning Technologies 2015
1. 29th January 2015
Supporting the
development of
football through digital
Darren Sandbach | Digital Learning Manager | The FA
Lewis John | Solutions Consultant | City & Guilds Kineo
2. • Introductions
• Who are FA Learning?
• Background to need for an LMS
• Grasping opportunities
• A year of digital revolution
Agenda
3. • Lewis John – Solutions Consultant at City & Guilds Kineo
• Darren Sandbach – Digital Learning Manager at The FA
Introductions
4. • Educational arm of The FA
• Responsible for the delivery of a qualifications and CPD framework
to multiple disciplines:
• Coaching
• Refereeing
• Psychology
• Sports Science
• Medical
• Safeguarding
• Talent ID (scouting)
Who are FA Learning?
7. Current online enrolment process
CFA Website
Members’
Services
Login
My Football
Online
Courses
Enrol
Login to
payment
Verify details
Enter payment
info
Confirm 3d Secure
Close
confirmation
Refresh page
Click continue
course
Click launch
Disable pop-
up blocker
Click launch
again
8. Our challenge
• Around 120,000 formal qualifications certified across those 7
disciplines, delivered to some 80,000 learners per year
• 150,000 hours of CPD delivered per season (and growing) for
members of The FA Licensed Coaches’ Club, which is currently
32,000 members strong
• A desire to modernise our approach to learning which is broadly
classroom and pitch based.
• A series of legacy systems underpinning our processes which are
unsupported and stifling our ability to innovate.
9. • Support for:
• Full blended learning programmes
• Automatic pre-requisite checks
• CRM integration
• 52 organisations, with separate Merchant IDs, organising courses and taking
payments from candidates
• Easy to use, streamlining existing processes for both the administrator and the
customer
• Printable certificates
• So much more than I can talk about here…
• BUT…must be cost effective!
Our needs
10. • System was broadly capable out of the box
• Customisations around single sign on, CRM integration and payments
• Enterprise level support meant we didn’t need to recruit or upskill
internally
• Flexible and iterative approach to development and deployment
• We get on well with the C&G Kineo team
• The C&G “umbrella” solved a lot of internal stakeholder challenges
• Cost was right, business case stacked up
Why C&G Kineo and Totara?
11. Introducing City & Guilds Kineo
2 million awards
500 qualifications
10,000 centres
80 countries
Use by hundreds of
organisations
4 million+ users
70+ Partners
Over 200 staff
8 countries
150 blue chip
clients
Ranked # 1
750,000 awards
35,000 members
A global business
12. Introducing City & Guilds Kineo
• Learning Provider of the Year 2014 (Learning Awards)
• Best Learning Game 2014 (Elearning Age)
• US number 1 ranked company
• Brandon Hall (Best Blended Programme)
• LearnX platinum (Best Learning Design Technology)
Award winning credentials
13. Introducing City & Guilds Kineo
Delivering…
Elearning &
online learning
Hosting and support
services
Mobile /
Multi-device
learning
LMS and
Learning Portals
Apprenticeships Consultancy and
Training
Qualifications
and
Accreditations
Marketing and
Awareness
14. Introducing City & Guilds Kineo
Totara: Enterprise LMS for the corporate sector
− Commercial / Corporate distribution of the world leading
Moodle LMS
− Scalable for large enterprises
− A high quality branded experience
− Extensive and rich functionality set
− Cost effective, open-source solution
− No vendor lock in
− Large & active community of users and developers
15. Introducing City & Guilds Kineo
Totara LMS key features (summary)
− Manage and track learning
− Integration with HR and other business systems
− Map organisation hierarchies, job families and roles
− Set and manage individual development plans
− Classroom management and online booking
− Audience and programme management
− Manage team development
− Deliver and support informal and social learning
− Performance management and 360 reviews
− Rich reporting features including automated reports
16. The Solution
Totara LMS (v2.5) Open Source Enterprise LMS with 3x key
customisations:
• Single Sign-On (SSO)
• + Web services to pull through header / footer from thefa.com
• CRM integration – two way (flat-file in, web services out)
• Ecommerce payments – Totara integrated with Barclays SmartPay
• + Massive data import: 275,000 user records & 500,000 historical records!
Staying as close to core as possible: Customisation via ‘Plugin’
architecture/approach.
Let’s look at some of the details… hopefully providing a useful insight!
Solution implemented for The FA
17. The Solution
Overview
LMS
The FA Website
Barclays Smart
Pay
The FA’s CRM
System
User accesses via SSO
1. Completion data
returned from the LMS to
the CRM
2. Request for award
creation from the LMS to
the CRM
1. Historic course
completion data passed to
the LMS.
2. User details send daily
to the LMS
3. Return the unique
identifier for any awards
created in the CRM
User is redirected to Barclays Smart
Pay to transact payment, for access
to courses
User is redirected back to the LMS once
the payment process has been completed
1. LMS requests additional
user profile details for new
accounts
2. LMS requests dynamic
header / footer
18. The Solution
Single Sign-On (SSO)
Totara LMS integrated with TheFA.com account management:
• User logs into thefa.com website (or creates account)
• User clicks on link to the FA Learning from the website main menu
• User is automatically logged in to the LMS using cookie-based authentication (using
encrypted domain cookies)
• NB Solution uses data mapping to pull through the key profile data (username, first
name, last name, email etc) - required where account information has been
created/updated since last CRM sync (via daily import)!
• …to create a seamless user journey from the website to the VLE
19. The Solution
Single Sign-On (SSO): User authentication
LMSthefa.comBrowser thefa.com user management
User submits credentials
Authenticate user
[Authentication successful]: Create cookie
Redirect to LMS page requested
:Request LMS URL with cookie
Decode cookie and extract FAN
Create / Update user account
:Response requested page on the LMS
Authenticate user
Decode cookie and extract firstname, lastname and email address
21. The Solution
CRM integration
Pulling and pushing data from The FA’s CRM:
• The FA has CRM containing completion records of users who have taken
courses (completed learning) historically
• Several courses require [pre-requisite] courses to be completed to ensure the
learners have the right grounding [before signing up to some training courses]
• Hence, users’ historic training records need to be fed through to / back from
the LMS (nb learners can sign up for training outside the LMS)
• Totara RPL, Programs and Audiences used to manage pre-requisites (via
historical completions import). Web services used to send data to the CRM.
22. The Solution
Ecommerce – payment process
The FA required a robust payment mechanism using Barclays SmartPay
[payment gateway]. Kineo adopted a modular approach based on a plugin
architecture:
• Payment Enrolment plugin
• Promotional Code Manager plugin
• Smart Pay Gateway plugin
• Promotional Code report source
• Courses Purchased report source
23. The Solution
Ecommerce – Totara process steps
LMS SmartPay
User selects session
System 'reserves' space
:Parameters and user directed to SmartPay
User completes payment in SmartPay
System enrol user on course
System marks user as 'booked' on face-to-face session
User accesses course
:Notifiaction of successful payment
User is redirected to Payment Results screen
24. The Solution
Ecommerce – payment process
User accesses
The FA website
and authenticates
User clicks a link
taking them to the
LMS (user is
automatically
assigned via SSO)
User clicks ‘Find
Awards’
User clicks a
category of
courses
User clicks ‘View
Award’
User clicks
‘Access Award’
User selects face-to-
face session and
enters discount code.
User selects ‘Confirm
Details’
User is redirected
to Barclays Smart
Pay to complete
payment
User is redirected
to the course page
for the award
purchased
Start
Finish
1 2 3 4
5
6789
User confirms details.
User selects ‘Pay’
10
High-level user journey for a typical user purchasing access to a specific award.
• Orange: User is accessing The FA’s website
• Green: User is accessing the LMS
• Blue: User is accessing Barclays Smart Pay Hosted Payment pages.
25. The Solution
Massive data import!
In order to capture all prior learning completed we needed to import all
[historical] completions for all users (despite the fact that our target
audience is sub-50k for the first year):
• 275,000 user records imported
• 500,000 historical records imported/processed and mapped to Totara
course and program RPL completions
That’s a lot of data to import/process!
28. The Solution
Project review
This was a fantastic project to work on! We thoroughly enjoyed working
with Darren and The FA team. Some of the key success factors were:
• Close working partnership
• Very detailed scoping and specification, with thorough documentation
• MoSCoW prioritisation approach to phasing, to ensure the platform
could be delivered to schedule but met the core project needs
• Plugin approach to developments – staying as close to core
functionality as possible to ensure the maintainability of the solution
• Most of the complexity is ‘under the hood’ but vital nonetheless!
Editor's Notes
Payment Enrolment plugin: Allowing users to enrol to select face-to-face sessions and enrol onto courses. This bespoke enrolment plugin will work in collaboration with the ‘Smart Pay Gateway’ plugin to allow for the end-to-end payment process to take place.
— Including a Promotional Code Manager plugin: Allowing The FA to create and manage promotional codes.
• Smart Pay Gateway plugin: Allowing for payments to be processed by Barclays ‘Smart Pay’ payment gateway. Using this modular design shall allow for additional payment gateways to be created, at an additional cost, and used if The FA’s future requirements change.
• Promotional Code report source: Allowing for reports to be created on promotional code usage across the LMS. This shall be created as a Totara Report Builder report source.
• Courses Purchased report source: Allowing for reports to be created on the courses purchased across the LMS. This shall be created as a Totara Report Builder report source.