The document discusses supporting change with learning and introducing the Bright Affect solution. Some key points:
- Bright Affect has extensive channel experience and a solution for delivering high-quality video training to customers.
- Partners demand compelling, accessible content in a timely manner and control of brand is increasingly important.
- The Bright Affect solution integrates with Salesforce and increases the value of existing CRM investments. It provides insights into user behavior and reinforces the brand.
- The solution includes an app with a Pinterest-style interface that allows targeted, searchable content delivery on desktop and mobile.
Tips for Selecting the Right Learning Management SystemLambda Solutions
Choosing a Learning Management System (LMS) can be a daunting task – the technology landscape is broad, making it very difficult for organizations to know where to begin when searching for the right solution. In this webinar, we’ll walk through key considerations to keep in mind when selecting an LMS, as well as top features to look for to ensure your LMS will enable you to achieve your learning objectives – now and in the future.
Whether you are entering the market as a first time buyer, or looking to upgrade your existing LMS, you’ll discover the information you need to assist you in your search to find the best LMS for your business.
Attend the live webinar to learn:
- Overview of today’s LMS technology landscape
- Key business considerations to keep top of mind when selecting an LMS
- The top LMS features to look for in a modern LMS
- Ways to decrease LMS costs
Techfour started its operations from India and Thailand since 2011 in Engineering Consultancy and Information Technology services. The stake holders of the company had worked with top MNC's at senior management roles with rich experience and expertise.
At Techfour , we provide the unique proposition of diversified solutions with cutting edge technology enabled products ,services and solutions.
Tips for Selecting the Right Learning Management SystemLambda Solutions
Choosing a Learning Management System (LMS) can be a daunting task – the technology landscape is broad, making it very difficult for organizations to know where to begin when searching for the right solution. In this webinar, we’ll walk through key considerations to keep in mind when selecting an LMS, as well as top features to look for to ensure your LMS will enable you to achieve your learning objectives – now and in the future.
Whether you are entering the market as a first time buyer, or looking to upgrade your existing LMS, you’ll discover the information you need to assist you in your search to find the best LMS for your business.
Attend the live webinar to learn:
- Overview of today’s LMS technology landscape
- Key business considerations to keep top of mind when selecting an LMS
- The top LMS features to look for in a modern LMS
- Ways to decrease LMS costs
Techfour started its operations from India and Thailand since 2011 in Engineering Consultancy and Information Technology services. The stake holders of the company had worked with top MNC's at senior management roles with rich experience and expertise.
At Techfour , we provide the unique proposition of diversified solutions with cutting edge technology enabled products ,services and solutions.
Learning is essential to any organization’s success because it improves business results,boosts productivity, and increases organizational competitiveness. Learning helps produce positive business outcomes in critical areas and at key moments in an organization’s development, such as during mergers and acquisitions, restructurings, and product launches. Outdated LMSs are holding organizations back, yet they’re often one of the last enterprise software systems to be replaced. For some, it’s seen as a cost center or simply a compliance exercise that only requires the bare minimum investment. That puts the onus on learning leaders and stakeholders to make a strong business case for upgrading. In this white paper, we’ll cover:
Indications that you might need a new LMS
Benefits of a next-generation LMS
Building your LMS business case
Preparing for the transition
eLuminous Technologies Pvt Ltd. - Company Overview.Shweta Joshi
This presentation describes the company overview of eluminous Technologies. We are 13-year-old company offering Web / Mobile App Development Services while having a rich experience in a wide array of business verticals ranging from education, financial services, utilities, real estate to travel, retail -and e-commerce.
indiCo's Technology Partnership Program CAMEX 2014 presentationAshley Gordon
indiCo, independent store division of the National Association of College Stores (NACS) announces its first round of technology partners to put stores at the heart of digital content delivery.
Using Voice Technology to Improve Learning: Amazon Polly for EducationAmazon Web Services
Today, educators are experimenting and finding ways to integrate voice technology in a meaningful way in their classrooms. Amazon Polly is a service that turns text into natural sounding speech, making it easy to develop applications that leverage high-quality text-to-speech voices to increase engagement and accessibility. In this webinar, you will learn how you can add feature-rich voice capabilities to your applications. You will also learn from EdTechs that are using Amazon Polly to enable personalized learning and differentiated instruction.
Speakers:
Robin Dautricourt, Senior Product Manager, Amazon Polly, Amazon Web Services
Markku Hakkinen, PhD, Head of, Accessibility, Standards, and Assistive Technology Research Group, Educational Testing Service
On The Job Training Program Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a On The Job Training Program Proposal Powerpoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/31yfDGt
We realize that education is fundamental for the complete development of individuals. As a premier training institute, we endeavor to harness this inherent potential through meeting the growing needs of higher technical and non-technical companies. As we grow, we will expand into new technologies, methodologies, disciplines, resources and even attitudes. To achieve this will ensure the highest quality of trainer, industry leader, practical work and infrastructure. All this is a reflection of the quality training to build a society that is vibrant and growing through knowledge and hard core working experience to share with corporate.
Delivering The Next Generation LMS ExperienceTribridge
David Wilson, Managing Director of Europe’s leading talent and learning analyst Elearnity, and Skip Marshall, CTO at Tribridge, discuss:
•Key challenges and barriers for LMSs today
•How to increase user engagement for your LMS
•Making learning processes more agile and aligned to business needs
•Real examples of how organisations are delivering the next generation learning experience to their employees.
Uneecops Technologies Ltd SAP Business One Gold PartnerRajan Singh
Revolutionize the way you work with the SAP Business One application –an affordable way to manage your growing business, from sales and customer relationships to financials and operations. Designed specifically for small and
medium-sized businesses, SAP Business One is a single integrated and customizable solution which can help you streamline processes, act on timely
real-time information and drive profitable growth.
Learning is essential to any organization’s success because it improves business results,boosts productivity, and increases organizational competitiveness. Learning helps produce positive business outcomes in critical areas and at key moments in an organization’s development, such as during mergers and acquisitions, restructurings, and product launches. Outdated LMSs are holding organizations back, yet they’re often one of the last enterprise software systems to be replaced. For some, it’s seen as a cost center or simply a compliance exercise that only requires the bare minimum investment. That puts the onus on learning leaders and stakeholders to make a strong business case for upgrading. In this white paper, we’ll cover:
Indications that you might need a new LMS
Benefits of a next-generation LMS
Building your LMS business case
Preparing for the transition
eLuminous Technologies Pvt Ltd. - Company Overview.Shweta Joshi
This presentation describes the company overview of eluminous Technologies. We are 13-year-old company offering Web / Mobile App Development Services while having a rich experience in a wide array of business verticals ranging from education, financial services, utilities, real estate to travel, retail -and e-commerce.
indiCo's Technology Partnership Program CAMEX 2014 presentationAshley Gordon
indiCo, independent store division of the National Association of College Stores (NACS) announces its first round of technology partners to put stores at the heart of digital content delivery.
Using Voice Technology to Improve Learning: Amazon Polly for EducationAmazon Web Services
Today, educators are experimenting and finding ways to integrate voice technology in a meaningful way in their classrooms. Amazon Polly is a service that turns text into natural sounding speech, making it easy to develop applications that leverage high-quality text-to-speech voices to increase engagement and accessibility. In this webinar, you will learn how you can add feature-rich voice capabilities to your applications. You will also learn from EdTechs that are using Amazon Polly to enable personalized learning and differentiated instruction.
Speakers:
Robin Dautricourt, Senior Product Manager, Amazon Polly, Amazon Web Services
Markku Hakkinen, PhD, Head of, Accessibility, Standards, and Assistive Technology Research Group, Educational Testing Service
On The Job Training Program Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a On The Job Training Program Proposal Powerpoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/31yfDGt
We realize that education is fundamental for the complete development of individuals. As a premier training institute, we endeavor to harness this inherent potential through meeting the growing needs of higher technical and non-technical companies. As we grow, we will expand into new technologies, methodologies, disciplines, resources and even attitudes. To achieve this will ensure the highest quality of trainer, industry leader, practical work and infrastructure. All this is a reflection of the quality training to build a society that is vibrant and growing through knowledge and hard core working experience to share with corporate.
Delivering The Next Generation LMS ExperienceTribridge
David Wilson, Managing Director of Europe’s leading talent and learning analyst Elearnity, and Skip Marshall, CTO at Tribridge, discuss:
•Key challenges and barriers for LMSs today
•How to increase user engagement for your LMS
•Making learning processes more agile and aligned to business needs
•Real examples of how organisations are delivering the next generation learning experience to their employees.
Uneecops Technologies Ltd SAP Business One Gold PartnerRajan Singh
Revolutionize the way you work with the SAP Business One application –an affordable way to manage your growing business, from sales and customer relationships to financials and operations. Designed specifically for small and
medium-sized businesses, SAP Business One is a single integrated and customizable solution which can help you streamline processes, act on timely
real-time information and drive profitable growth.
Τι χρειάζεται για να στηθεί ένα επιτυχημένο ethnic franchise με προοπτική παγκόσμιας ανάπτυξης; Σίγουρα ένα πρωτότυπο concept, μια από τις γνωστότερες γειτονιές στον κόσμο και απίστευτη ποιότητα και φαντασία στα πιάτα. Λίγο πιο κάτω από την Ακρόπολη, στη διασταύρωση Ανδριανού και Θησείου στο Μοναστηράκι, χτυπάει η καρδιά του πιο… αιρετικού delicatessen εστιατορίου της Αθήνας. Η ιδέα έχει να κάνει με την εμπειρία του να απολαμβάνει κάποιος το σουβλάκι του ως gourmet έδεσμα, στο όρθιο, όπως κάνει με το ποτό του σε ένα από τα άπειρα new-age στέκια της νύχτας.
Αποκλειστικά από την TOP FRANCHISES. Πληροφορίες στο 210 9637901 ή στο www.topgroup.gr
The project was taken as a part of consulting exercise in alliance with Elidea. My role was to address the current challenge at Xeeva with an integrated solution and propose a mutually beneficent business model to ensure long term engagement of Elidea with Xeeva.
I was able to weave a solution which featured
- One Snap Deployment
- Global standard compliance
- Process & Workflow agnostic
- Continuous Updates
- Robust Security
- Scalability on the Cloud
***Challenge:
Xeeva would do product releases in sprints of every 2 months. The "Product" and "Training & Development" teams were disconnected with no common platform in place except JIRA. JIRA with its enormous capabilities was still being underutilized with just being a Bug Tracking and Product backlog prioritization tool.
The whole process of documenting features, creation of user guides and process of updating features & changes to the product suite was manual and exhaustive. This was not limited and also included scheduling Customer trainings, on the Product suite and training for new releases were scheduled, manual and resource intensive.
***Challenge Accepted:
Elidea decided to transform this process of disseminating training and sharing knowledge. I already had worked in Xeeva and I knew about the gaps inside various teams. Elidea and I decided work on the core problem. We were able to come up with a blended solution utilizing open source components which were cost effective, scalable and much more secure with respect to other alternatives.
The solution aimed to deal with the problem from the core by sharing Knowledge among teams via "Knowledge Base" which formed the crux of the "Collaborative Learning Environment - CLE". "Knowledge Base" was integrated with "Learning Management System" (LMS).
The CLE allows the "Product Team" & "Training and Development" Team (and other teams as well) to be connected via common platform and share validated knowledge. This knowledge is then used as assets and feeded into LMS where customers can automate their learnings and the process becomes less resource exhaustive.
***About Xeeva:
Xeeva is driving the development and delivery of the next generation of intelligent procurement and financial solutions. Xeeva’s technology is used in over 40 countries and is available in 18 languages. The company’s end to end technology suite includes Sourcing, Procure to Pay, Supplier Collaboration, Financial Collaboration and Extended Enterprise solutions. You can learn more about Xeeva’s singular focus on driving immediate and sustainable results for its customers by visiting www.xeeva.com
***About Elidea:
Elidea is a training and development company. Elidea provides innovative learning & development solutions/products. Elidea also offers services around T&D which expedites the process of on boarding employees/vendors alike on the LMS Platforms.
Thank you
Gagan Bhalla
The success of an Organization lies in the effectiveness of its workforce or manpower. Effective Employee Management has become a necessity for organizations to meet their growth targets.
Hiring people and getting work done has become an order of the past. Assessing an Organisations needs and getting the best people to fulfil them has become the most crucial work for HR departments and to harness that potential and successfully manage the manpower of a company is becoming the biggest challenge for HR managers.
SigmaIT Softwares is one of the best software development company in lucknow, we provide 360 degree software solutions in lucknow or india. SigmaIT Software announced our , india because we are dedicated to give you top class software service in lucknow, india. SIGMAIT SOFTWARE Is An ISO 9001:2015 Certified Software Development Company In Lucknow That Works In A Flexible Environment For Best Software Development Service In Lucknow Process, Adjusting As Per Our Customer's Requirements. Quality Work Is A Prerequisite For Every Task We Undertake At Sigma Software As We Consider That "Every Day Counts". And Why Not; We Know That Good Jobs Always Bring New Clients.
How LinkedIn scales customer education using technologyAniruddh Mukerji
LinkedIn's Talent Solutions products are used by over half million Recruiting and Talent Brand Professionals. This deck walks you through how we use a combination of platforms to help us accomplish our mission of educating all our customers so they can find the right talent for their organization.
SAP Ariba Solutions Realized: Stories of Effective Implementation and Forward...SAP Ariba
Hear how an SAP customer used change management to deploy multiple SAP Ariba solutions. Konica Minolta Business Solutions U.S.A., Inc. overcame competing priorities and cultural resistance to automate its manual procurement processes. Join us to hear how the company is successfully implementing SAP Ariba solutions, seeing results, and learning lessons along the way.
SAP Ariba Solutions Realized: Stories of Effective Implementation and Forward...SAP Ariba
Hear how an SAP customer used change management to deploy multiple SAP Ariba solutions. Konica Minolta Business Solutions U.S.A., Inc. overcame competing priorities and cultural resistance to automate its manual procurement processes. Join us to hear how the company is successfully implementing SAP Ariba solutions, seeing results, and learning lessons along the way.
Creating a Growth Mindset: Preparing for the Future of WorkUdemy for Business
As disruptive technologies redefine business as we know it, organizations are adopting a growth mindset and continuous learning to keep their workforce up to speed with change.
But what does creating a growth mindset in the workplace really mean? How have organizations put this into practice in learning & development (L&D), particularly for technical teams on the frontlines of rapid technology change?
In this webinar, you’ll walk away with:
- Practical advice on how ITX, Appian, and [24]7.ai integrated a growth mindset in their L&D programs.
- Successful programs at ITX, Appian, and [24]7.ai that promote continuous learning and prepare for the future of work.
- How these programs moved the dial on key metrics from employee performance and engagement to = retention and recruitment.
- Useful tips on how to create a growth mindset and learning culture at your organization.
TMS - Temple Management System - Application BrochureSalesPinnacle
Temple Management System is a complete solution centric software for the smooth functioning of the day-to-day activities of the temple.
It is an offline web-based system which can be accessed within the temple premises across the network.
It is a highly scalable system developed under the guidance of temple administrators, chartered accountants and technology consultants.
The Business Case for Adopting Tin Can (xAPI) - Why and How Five Product Vend...Rustici Software
Many of our previous webinars have given general information about Tin Can or focused specifically on how organizations can adopt. If you’re a product vendor, this next webinar is specifically for you. You’ll hear the stories of five learning product vendors that made the decision to adopt, implement Tin Can in their products, and roll it out to their customers.
If you’re not sure whether you should adopt, or you’re struggling to make the business case within your company, then this webinar will be very helpful for you.
You’ll hear from the following vendors:
*Cognitive Advisors
*gomo
*TES
*Tribridge
*Unicorn
The Communications Manager's Toolbox focuses on building a keen focus on vision and strategy for your team as a Communications Manager. You will learn techniques you can use to impact rate of adoption for your product and creating an environment for innovation. We will discuss parameters to build a holistic team and the path towards defining your team’s brand and presence. We will also learn key aspects for managing performance including criteria and expectations for the rock stars and the ‘not quite’.
A Video Delivery Platform for any organisation or individuals to create it's own online learning and knowledge base. Some ideas of using this platform includes product training for staff, user guide for clients, illustration for installation, etc..
The way how we help customers at ASPgems to do their software development projects in order to better accomplish their business objective in the Digital World.
GoFusion is a software focused IT company having its corporate office in Delhi NCR and base in Saudi Arabia, Oman and Indonesia. We have our exclusive focus on services around Oracle product portfolio that includes oracle apps and technology related services, Enterprise product development, Implementation, migration and Integration.
2. Agenda
• Executive Summary
• Future Directions in Channel Training
– Internet environment
– Customer expectations
– Consumer approaches
– Business concerns
– Existing IT investment
• The Bright Affect solution
• Why Bright Affect?
• Summary
3. Executive Summary
• Bright Affect have extensive channel experience
• Video is increasingly important for training and
informing customers
• Data on partner behaviour is vital
• We have a solution for delivering high grade video
training to your customers
• Our solution increases the value of your existing CRM
investment
4. Future Directions in Channel Training
• Products continue to get more diverse and
complex
• Partners demand compelling content
– Easily accessible
– Timely
• Partner/User experience is everything
• Control of brand increasing in importance
• Budgets constrained
• Not another silo of customer data!
11. Issues with consumer video platforms
• Advertising
• Platform provider controls what content is
relevant.
– Relevant topics
– Relevant dates
• Platform provider provides search results and
links to other vendors
• Platform provider holds all the partner data
• No facility for testing the partners knowledge
12. Leverage Existing IT investment
• Video marketing solutions should:
– Provide insight into who is watching what
– Reinforce your existing IT investment
– NOT create another data silo
– Target the right content at the right person
– Deliver high quality video
– Allow for testing and rules around the playlist
– Support mobile and desktop
Your company bought CRM for a reason. Leverage it.
13. The Bright Affect Solution
• App Built into Salesforce
• Pinterest style user experience
• Searchable content
• Playlist associated with each
course listing
• Graphic demonstration of user
progress
• Questions inserted into playlist
OR timed into video’s
14. Key features
• Integrated into Salesforce
– Including Community Cloud, Wave Analytics, Lightning
• Content targeted by Salesforce Information
– Permissions, Roles, Profiles, Country
• Content hosted on Amazon S3 storage
– Elastic scaling with demand
– CDN option available
• Support for HD content and low bandwidth content
standards such as WebM
• Reporting via the Salesforce reporting tools and
analytics
– Reports on content usage
– Reports on per user basis
• Mobile support via the accompanying IOS App
– Online and offline support for IOS devices.
• Definable playlist rules
• Questions insert able in playlists or within individual
video assets
• User notes can be attached to content items
• Video Content deployable to:
– Salesforce CRM Application
– Salesforce Community Cloud
– Independent web properties
• Target content based on Salesforce user records
– Role, Profile, Country
• Easy integration with other Salesforce Apps or
integrations.
15. Why Engage with Us?
• 40+ Years of channel sales and marketing
experience with large brands
– Intel/Vodafone/Microsoft/Cisco/Avaya/Nokia/Orange
• Solutions built on industry leading platforms
– Salesforce/Amazon Web Services
• Content capability to fill in gaps
• Experience with large multi-national multi-
language deployments
• Cost structure to match your business model
16. Summary
• The Video medium is booming on the internet
– Netflix and Youtube are half of all internet traffic
• Partners have high expectations of vendor content
• Consumer video platforms do not suit the B2B channel
• Bright Affect provide an effective solution
– Integrated into Salesforce
– Highly Scalable
– Highly Targeted
– Reporting built into Salesforce
Contact Bright Affect today!
18. Meet Bright Affect
• A little background
• Why Bright Affect?
• The team
• Our experience
• Our clients
• Our work
19. About Bright Affect
A little background
At the core of our business are learning solutions and
applications built on Salesforce.com and Veeva along
with mobile Apps that deliver high quality, engaging,
learning content.
• We deliver learning, not just training
• Our goal is to maximise time to value of software
• Leverage media to accelerate understanding
• Support organisational change with learning
• Accelerating adoption and realising business benefit
“At Bright Affect we believe many
things can be made better. We
see opportunities every day to
improve the way people
communicate, learn and do
business.
We are a learning and knowledge
management provider that
deliver engaging, high impact
training leading to successful
adoption, increased utilisation
and lower time to efficiency for
end users.”
20. Your goal?
Build adoption and maximise value for your customers’ Veeva
deployment?
Deployment is just the beginning – building business value in the application is key to your success
• Business value is born from user value
• Continuous improvement tools lead to:
– Faster learning curve
– Proficient, satisfied users
– Fewer support calls
– Managed operational risk
21. Supporting change with learning
Poor training will limit adoption
Perception is reality – training should not get in the way of learning
• Tools that support learning build confidence
• Simple, user focussed content at every learning touch-point
• Learning available when you need it
• Confidence leads to proficiency
• Consistent reinforcement of the solution
22. What do we see?
Training is never “done”
Learning is not a point activity – how do your customers service on-going learning needs?
• What happens when FTF training is over?
• Do users retain all they need to know?
• Are time and resources at a premium?
• The calm before the storm!
23. Your goal?
Build adoption and maximise value for your customers’ Veeva
deployment?
Deployment is just the beginning – building business value in the application is key to your success
• Business value is born from user value
• Continuous improvement tools lead to:
– Faster learning curve
– Proficient, satisfied users
– Fewer support calls
– Managed operational risk
24. Their goal?
Get the job done – technology should help!
Too often technology is assumed to be helpful – reps are not “Techsperts”
• Three things we hear that really matter
– Login
– Access my accounts
– Record my calls
• Make it simple, make it “user oriented”
25. What we offer
Full service learning solution for Veeva
Combining business understanding, knowledge and change management – supporting change with learning
• Business analysis, learning and change management
• Multi language content creation
• Solution to the hidden challenges of CRM
• Simple, affective, user-oriented learning
26. The Bright Affect approach?
Impactful use of proven learning techniques
Approaches to learning that work, in and out of the classroom – a simple formula in all we do!
• Presentation + Demonstration + Validation = Retention
• Retention = Competence
• Competence leads adoption
27. The Bright Affect approach?
Tools that build competence
Do it well and business value is amplified – this is change, not technology
• Platform competence: Understand the tools
• Relating: Tools combine with user skills to build value
• Autonomy: Focus on business not technology
Success leads to engagement and motivation
28. The Bright Affect approach?
CLM Soft Skills
CoBrowse
Engage
…?
ApprovedEmail
Foundational SkillsDeliver a
base
capability
Enable new
capabilities that
build on
foundations
Integrate
technology
with the soft
skills required
for maximum
effect
1
2
3
Ensuring users see a return on THEIR investment
x 2
30. How we help?
Delivering a Bright Affect
Learning solutions that grow with you – bringing a complete understanding of the deployment process, end-to-end!
• We know learning
• We know the path your customers are taking
• We know the application
• We have tools that support adoption
• We can deliver Traditional training, supported with affective tools
31. Traditional approach!
Delivering a Bright Affect
Learning solutions that support project led deployment – building TTT that works
• We guarantee confidence
• Presentation – detailed end-user training
• Demonstration – Trainers Journal guides non-expert trainers
• Validation – Exercises to reinforce training
32. How we aid Adoption?
Affect learning library
Accessible inside Veeva and through companion app’– no additional systems required
• Reinforce face-to-face training
• Cost effective alternative to classroom training
• Accelerate new starter effectiveness
• Rapidly skill up on new features
34. Role-based playlists, validation testing
and note taking support learning
Access multi-language continuous
improvement content from any
platform
Affect Learning Library
35. Our Goal?
Simply supporting Veeva adoption
Resource inside Veeva building competence and proficiency – reduce support costs, aid adoption!
• Reduce support calls with contextual learning content
• Manage operational risk with compliant training
• Continuous improvement increases adoption
• Studio grade content that resonates with users
• Make using Veeva simple – aids adoption
36. Role-based learning aids Adoption
Learning paths
Role based – logical learning resonates with how users work
Our Approach is to lead the user through a logical, role based learning path which can be followed at their pace.
The materials can be used linearly, or for top-up and refresh training in specific areas.
Lead the user through
role-based learning
paths which can be
followed at their own
pace.
Materials can be used
linearly, or for top-up
and refresh training in
specific areas.
37. What we offer?
Full service learning solution for Veeva
Combining business understanding, knowledge and change management – supporting change with learning
• Business analysis, configuration and change
• Multi language content creation
• Solution to the hidden challenge of CRM
• On-going support
38. The Bright Affect?
We can positively Affect Veeva deployment
Learning systems that aid adoption and accelerate time to efficiency – reduce support costs
• Reduce operational risk – auditable, compliant training
• Multi-platform, always on learning solution
• Reduce support calls, lower cost of ownership
• Analytics for insight, tailor learning
• Content agnostic learning platform, grows with you
Perception is reality – simplicity is key at every touch point
THE TECHNOLOGY SHOULD NOT GET IN THE WAY OF THE CALL – TRAINING SHOULD NOT GET IN THE WAY OF LEARNING
This means that whenever a potential end-user “touches” the system, they should feel it’s a simple tool to use
F-T-F training should be supported by simple tools in the context of the users job (Day in the life)
Learning support tools should be easy to use – and convenient (QRG on and off the iPad)
Elearning should be readily accessible on and off-line
The Veeva app’s is simple, and user oriented, so should be the learning approach
It doesn’t end with training on how to use the system – that’s where it begins
we can help with adding capability, building into the soft skills