Web 2.0 & Government: EPA


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Rick Martin's presentation to Government 2.0 Boot Camp

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  • Web 2.0 & Government: EPA

    1. 1. Web 2.0 & Government: What are the drivers? Where are we today? What are the concerns? April 14, 2009
    2. 2. What are the drivers at EPA? <ul><ul><li>EPA is using Social Media: </li></ul></ul><ul><ul><li>So geographically dispersed teams can work together effectively; </li></ul></ul><ul><ul><li>To share knowledge within EPA and with partners; </li></ul></ul><ul><ul><li>To attract and retain employees; </li></ul></ul><ul><ul><li>To communicate with the public in new ways; </li></ul></ul><ul><ul><li>To capitalize on existing tools and applications rather than recreate new tools; </li></ul></ul><ul><ul><li>To enable public discussion of important environmental issues; </li></ul></ul><ul><ul><li>To expand traditional participation in EPA’s regulatory development process; and </li></ul></ul><ul><ul><li>To increase transparency with the public. </li></ul></ul>
    3. 3. Another major driver… <ul><li>Our offices are asking for it! They want to </li></ul><ul><li>know what they can and cannot do. </li></ul><ul><li>They want to explore opportunities to be innovative, more efficient, and meets their audience’s needs better. </li></ul>
    4. 4. Where EPA is Today <ul><li>70 wikis and blogs, more on the way… </li></ul><ul><li>The one public-facing blog is Greenversations. </li></ul>23 9 1 13 Blogs 47 19 28 Wikis Total = 70 Extranet Internet Intranet
    5. 5. Other uses of Social Media at EPA <ul><li>Launched EPA YouTube channel in early March. http://www.youtube.com/usepagov </li></ul><ul><li>Twitter – Greenversations blog; Office of Wetlands, Oceans, and Watershed; EPA Newsroom; Office of Research and Development; etc. </li></ul><ul><li>Facebook page has current blog entries, events (Earth Day, etc.) and links back to the EPA Web site. It is not new content, just new delivery method. </li></ul>
    6. 6. Other uses of Social Media at EPA <ul><li>EPA provides widgets, podcasts, RSS News </li></ul><ul><li>Feeds (found in the footer). </li></ul>
    7. 7. Current Broader Efforts at EPA <ul><li>Social Media and Rule-making </li></ul><ul><li>Externally: exploring ways for public to participate in a discussion about a proposed rule. </li></ul><ul><li>Internally: working to help EPA’s regulatory development professionals and senior management make quality regulatory decisions. </li></ul>
    8. 8. EPA Enterprise Collaboration Strategy <ul><li>Developing a strategy to address social media infrastructure needs. </li></ul><ul><li>The strategy will assess options and provide recommendations for technologies EPA can support and use. </li></ul>
    9. 9. Social Media Policy Workgroup <ul><li>Developing a policy for the Agency. </li></ul><ul><li>Policy will specify that the use of social media should be linked to the agency’s mission. </li></ul><ul><li>Will include procedures and additional guidance on specific technologies or issues. </li></ul>
    10. 10. Why a policy? <ul><li>Managers and staff need guidance - what can we do and not do? </li></ul><ul><li>How can we use these tools to accomplish our mission, engage the public, include people in the governing process, and collaborate internally and externally. </li></ul><ul><li>There are so many different requirements that need to be explored in the context of social media. </li></ul>
    11. 11. Why a memo & interim guidance? <ul><li>Workgroup is drafting a memo and interim guidance from CIO and Office of Public Affairs about representing EPA online in an official capacity . </li></ul><ul><li>Does not apply to personal use while at work. </li></ul><ul><li>Guidance includes the following: </li></ul><ul><ul><li>On-line representation needs supervisor’s approval, should be within job responsibilities or expertise; maintain records; transparency; facts, not opinion; ethics; etc. </li></ul></ul><ul><ul><li>The public needs to be clear that any edits or corrections made by EPA are based on facts with appropriate supporting citations. </li></ul></ul>
    12. 12. Concerns & Challenges <ul><li>There are legal issues that are unique to the </li></ul><ul><li>federal government. To name a few: </li></ul><ul><li>Privacy </li></ul><ul><li>Records management </li></ul><ul><li>Section 508 compliance (accessibility) </li></ul><ul><li>Paperwork Reduction Act </li></ul><ul><li>Procurement rules and terms of agreement </li></ul>