Policing 2.0 (15.10.10)(final)


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My presentation at the Policing 2.0 conference on 18th October 2010

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Policing 2.0 (15.10.10)(final)

  1. 1. Policing in the 21 st  Century Are you ready to harness the potential of the social web? Policing 2.0 Conference 18 th October 2010 Catherine Howe
  2. 2. This is not a presentation about technology The most important thing to remember about the virtual world is that it is actually very real
  3. 3. And so are the communities <ul><li>New communication media means that new social phenomena are going to arise that differ in significant ways from everything we've known. We are going to have to get used to the idea that the word &quot;community&quot; is going to have to stretch to include groups of people who communicate socially and work together cooperatively and never meet in the real world. </li></ul><ul><li>Howard Rheingold, The Virtual Community; Homesteading on the Virtual Frontier </li></ul><ul><li>( http://www.rheingold.com/vc/book/ ) </li></ul><ul><li>And that was 10 years ago </li></ul>Citizenscape a product by Public-i
  4. 4. A short segue on the Network Society <ul><li>Put rather lyrically by Doreen Massy on her book ‘For Space’ </li></ul><ul><li>“ Multiplicity is fundamental….Space is more than distance. It is the sphere of openended configurations within multiplicities. Given that, the really serious question which is raised by speed-up, by ‘the communications revolution’ and by cyberspace, is not whether space will be annihilated but what kinds of multiplicities (patterning's of uniqueness) and relations will be co-constructed with these new kinds of spatial configurations.” </li></ul>Citizenscape a product by Public-i
  5. 5. If that was a bit much for a Monday morning <ul><li>The Internet is having a profound effect on society – we are moving from an industrial to an information or networked age </li></ul><ul><li>This means there is a pressure on old ways of working </li></ul><ul><li>Think about the millennial generation who have been brought up expecting information and responsiveness to be constantly and immediately available </li></ul><ul><li>The internet culture is colliding with our tradditional structures </li></ul>Citizenscape a product by Public-i
  6. 6. <ul><li>“ Until we rebuild, both from the bottom up and from the top down, our institutes of governance and democracy, we will not be able to stand up to the fundamental challenges that we are facing” </li></ul><ul><li>Manuel Castells, The Internet Galaxy </li></ul>Citizenscape a product by Public-i
  7. 7. The Social Web has its own culture Citizenscape a product by Public-i
  8. 8. What does this mean on a more practical level <ul><li>Today virtual communities are as likely to gather together people who live on the same street and those that live thousands of miles apart </li></ul><ul><li>Hyperlocal communities connect people separated by time and not necessarily space </li></ul><ul><li>Three useful references: </li></ul><ul><ul><li>Networked Neighbourhoods: http://networkedneighbourhoods.com/ </li></ul></ul><ul><ul><li>Talk about Local: http://talkaboutlocal.org.uk/ </li></ul></ul><ul><ul><li>Podnosh: http://podnosh.com/ </li></ul></ul>Citizenscape a product by Public-i
  9. 9. Buckshaw Village Forum <ul><li>2 nd September meeting has 20 comments and 496 views </li></ul><ul><li>http://www.buckshawvillage.com/forumdisplay.php?52-PACT-(Police-and-Communities-Together)-Meetings </li></ul>Citizenscape a product by Public-i
  10. 10. Citizenscape a product by Public-i
  11. 11. People are talking…… ……they’re just not talking to you
  12. 12. Why should I care when I am facing massive budget cuts?
  13. 13. Because you need to stay relevant <ul><li>You know you need to be part of your community to police it effectively </li></ul><ul><li>You know you need to understand the culture in order to be able to police – its in fact another country </li></ul>Citizenscape a product by Public-i
  14. 14. But there are cost savings here as well <ul><li>New technologies can bring cost savings to current processes: </li></ul><ul><ul><li>Cost of a Council meeting attendee:£180 </li></ul></ul><ul><ul><li>Cost of webcast attendance: £7.14 </li></ul></ul><ul><li>But the real prize in terms of cost savings is around co-production of services </li></ul><ul><ul><li>Change the way in which you work with the public </li></ul></ul><ul><ul><li>Enable them to look after themselves to a far greater extent </li></ul></ul><ul><ul><li>Yes….this is the Big Society </li></ul></ul>
  15. 15. Co-production?? <ul><li>Co-production: Involving all participants in both the design and delivery of a service </li></ul><ul><ul><li>In many ways this relates more to Policing by Consent than to any other bit of government </li></ul></ul><ul><li>And some references: </li></ul><ul><ul><li>http://www.nesta.org.uk/publications/assets/features/the_challenge_of_co-production </li></ul></ul><ul><ul><li>http://www.jrf.org.uk/publications/co-production-people-outside-paid-employment </li></ul></ul><ul><ul><li>http://www.govint.org/ </li></ul></ul>Citizenscape a product by Public-i
  16. 16. What might this look like? <ul><li>The culture online is aligned with the values and behaviours of co-production so start there – and its cheaper </li></ul><ul><li>Build your relationships with your community – expand not just on using the technology to broadcast but develop the social aspect </li></ul><ul><ul><li>Build the relationships that you no longer have time or resources to build offline – cuts will hit manpower </li></ul></ul><ul><ul><li>Research, reflect, learn – you will not get this right first time </li></ul></ul>Citizenscape a product by Public-i
  17. 17. People now have virtual lives as well – it’s important that police officers are there too
  18. 18. Citizenscape a product by Public-i Citizenscape a product by Public-i | Presented to Client x public-i.info/citizenscape Thank you for your time <ul><li>Catherine Howe, Chief Executive, Public-i Group Ltd </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>http://Wordpress.curiouscatherine.com </li></ul></ul><ul><ul><li>@curiousc </li></ul></ul>