web 2.0 usage in Government

1. Web 2.0 and Government September 12 2007

3. Web 2.0 is “just” the evolution of the Web Web 2.0 is about connecting people , and making technology efficient for people. Web 1.0 was about connecting computers and making technology more efficient for computers. Web 2.0 changes the way in which businesses interact with its customers: it’s about communities and social networks contextual relationships knowledge sharing people and the way they collaborate Web 1.0 Get it online Connecting computers Personal websites Britannica Online Domain speculation Screen scraping Content management Directories Web 2.0 Make it work Connecting people Blogs, Facebook, MySpace Wikipedia Search Engine Optimisation Web services Wikis Tagging

6. Intellipedia: Capture, share and analyze with the wisdom of crowds

7. UK government communicating through popular media

8. Law enforcement using YouTube to reach more potential witnesses /tools…

9. Government exposing data for greater impact Declan Butler (a reporter for Nature) is mapping H5N1 news reports onto Google Earth and posting them on his blog

10. Leveraging the wisdom of crowds - collecting and refine ideas in real time Jams conduct electronic brainstorming sessions with a large audience

11. Letting people help themselves (Scipionus, after Katrina) Legend: – events – changes – 50 latest /Interacting virtually… Built in two days by two people – became a huge geo-database for rescue and welfare personnel

12. Early entry into the blogosphere – sharing useful information

13. Letting people help themselves (and reduce the cost of doing it) YouTube competition for public information video – hope to go viral and reach millions

14. Texas HHSC - rapid deployment of new processes in response to emergency

16. Questions