Who is designing thedigital public realm?Catherine Howe, Chief Executive Public-i
What is the data telling us?Consistent growth ofInternet takeupAt time of writing, over 80% of the adult population are online and 92%have mobile phones. Around 50% of the UK population own a smartphone.Technology needs to be considered in the context of social changeConsistent growth of‘social’ behavioursUsers who access the internet from mobile devices are more likely tocreate content, consume content, and look for information online – inturn, allowing them to become more active participants.Digital exclusion is becomingsocial exclusionThose already at a disadvantage and arguably with the most to gainfrom the internet are the least likely to be making use of it and furtherdisadvantaged by not using it.
We limit ourselves by simply consideringchanges to the way we communicate
Self Publication: Disintermediation of the Media Virtual Community and Social Networking: Wide scale use of NetworkedPower Collaborative Culture: Creating a sharing economy Radical Openness: Disruption of the democratic relationship Networked Technology: Smart Cities and new streams of information Customization, Making and Self-Service: Disruption of manufacturing andthe industrial economyTechnology or Social Change?The Internet is the most significant technological development of thelast 100 years. At least.
Disintermediation and new forms of powerPolitical Parties have lessrelevanceLocal Media is struggling tosurviveThere is no space fordiscretionYour thinking will be donein public
There are new rules of engagementNetworked DigitalOpen Agile
Participatory Culture and a Network SocietyCollaboratingParticipatingSharingCreatingConnecting
Open by default: this is open not just in terms of information but also in terms ofthinking and decision making Digitally native: not in terms of age but in terms of the individual adopting thebehaviours and social norms of the digital culture Co-productive: an expectation that everyone in the conversation has power to act andthe potential to be active in the outcome as well as the decision-making process And as the name says, networked: able to be effective via networked as well ashierarchical power as a leader, to blur boundaries and to work across groupsThe qualities of Democracy in a Network Society
Government is nolonger the only onecreating publicspace
Does this change the relationship with the public? Transactional services Clear accountabilities Deficit model of communityengagement Hierarchical power Informed consumers Co-produced services Blurred boundaries Asset model of communityengagement Networked Power Active CitizensCustomer Citizen
Will we just communicate with thepublic or collaborate with them?