This is Martin Ruskov’s presentation from Service Experience Camp 2016 on Technology Infrastructure for Offender Rehabilitation, held on Day 1 in Galerie.
Neven Vrček: Project activities and opportunities for collaboration with Facu...CUBCCE Conference
Information technologies and their impact on society gained enormous attention in recent years. Project calls related to use of information technologies in all aspects of human life are saturated with excellent proposals. However large number of proposals leads to low percentage of accepted projects, very often below 10%. High concurrency contributes to quality of project ideas, however many good projects are left behind due to various factors. That is why pre-project collaboration is essential for enhancing coordination among universities. This applies also to region. Another important aspect is industry-university oriented collaboration, which increases research capacities of all involved parties. Projects with industry are very challenging but sometimes carry administrative obstacles if financed from pubic funds (various project lines). This presentation deals with scientific profile of University of Zagreb, Faculty of Organization and Informatics (FOI). It will present most prominent projects and project teams with idea to enhance networking, exchange of ideas and possible cooperation opportunities. FOI is willing to contribute significant resources to preparation of project proposals and increasing capacities of regional universities in order to increase overall capacities for passing the threshold in competitive project calls.
Building a recommender system with Annoy and Word2Vec by Cristian PEREZ, Kern...recsysfr
The Kernix Lab will talk about the development of a recommender engine at the RecSys MeetUp. We will discuss both strategic and technical considerations for a production ready system. Technically, how we handle cold start, misspelled words and content high renewal rates will be shared.
How would a modern day business be run by Tutanchamun? In this session we will try management styles from different centuries: how would the Ötzi have handled corporate politics? How would a Zen master behave in a salary negotiation? We will take a look at the evolution of our organizations and what is to come next. A business simulation that involves acting.
Putting Service back into Public Service / Service Experience Camp 2014Service Experience Camp
It makes perfect sense to assume that public services are citizen-centric because they are essentially created for citizens. But what does it really mean to design citizen-centric services? What are the ah-ha! moments, and what are the challenges?
Tong Teck Lim, & Joycelyn Chua from the Ministry of Manpower, Singapore spoke about ‘Putting Service back into Public Service’ during Service Experience Camp 2014 in Berlin.
Design and prepare your open session / Claudia Brückner & Mauro RegoService Experience Camp
This is Claudia Brückner & Mauro Rego’s presentation from Service Experience Camp 2016 on Design and prepare your open session, held on Day 1 in Atelier.
Neven Vrček: Project activities and opportunities for collaboration with Facu...CUBCCE Conference
Information technologies and their impact on society gained enormous attention in recent years. Project calls related to use of information technologies in all aspects of human life are saturated with excellent proposals. However large number of proposals leads to low percentage of accepted projects, very often below 10%. High concurrency contributes to quality of project ideas, however many good projects are left behind due to various factors. That is why pre-project collaboration is essential for enhancing coordination among universities. This applies also to region. Another important aspect is industry-university oriented collaboration, which increases research capacities of all involved parties. Projects with industry are very challenging but sometimes carry administrative obstacles if financed from pubic funds (various project lines). This presentation deals with scientific profile of University of Zagreb, Faculty of Organization and Informatics (FOI). It will present most prominent projects and project teams with idea to enhance networking, exchange of ideas and possible cooperation opportunities. FOI is willing to contribute significant resources to preparation of project proposals and increasing capacities of regional universities in order to increase overall capacities for passing the threshold in competitive project calls.
Building a recommender system with Annoy and Word2Vec by Cristian PEREZ, Kern...recsysfr
The Kernix Lab will talk about the development of a recommender engine at the RecSys MeetUp. We will discuss both strategic and technical considerations for a production ready system. Technically, how we handle cold start, misspelled words and content high renewal rates will be shared.
How would a modern day business be run by Tutanchamun? In this session we will try management styles from different centuries: how would the Ötzi have handled corporate politics? How would a Zen master behave in a salary negotiation? We will take a look at the evolution of our organizations and what is to come next. A business simulation that involves acting.
Putting Service back into Public Service / Service Experience Camp 2014Service Experience Camp
It makes perfect sense to assume that public services are citizen-centric because they are essentially created for citizens. But what does it really mean to design citizen-centric services? What are the ah-ha! moments, and what are the challenges?
Tong Teck Lim, & Joycelyn Chua from the Ministry of Manpower, Singapore spoke about ‘Putting Service back into Public Service’ during Service Experience Camp 2014 in Berlin.
Design and prepare your open session / Claudia Brückner & Mauro RegoService Experience Camp
This is Claudia Brückner & Mauro Rego’s presentation from Service Experience Camp 2016 on Design and prepare your open session, held on Day 1 in Atelier.
To design effective user-focused services, we need to use data. We need to understand how people are using the service, what works for them and what doesn’t. There can be no service without data.
But as designers, we have to focus on user needs. That means we need to address users’ data needs as well as their service needs. We must design good services based on good data that don’t infringe on people’s privacy. This means we have to look at questions like: what data is my service collecting? How and when is this data being used? Who has access to this data and who owns it? And how do we keep it secure?
As service designers working with data on a daily basis, we want to raise awareness of the value of data to services. And we want to discuss fundamental questions around what happens to that data.
Klara Lindner: How to scale energy services for the 2$-per-day societyService Experience Camp
Slides from Klara Lindner’s talk at Service Experience Camp 2015 on ‘How to scale energy services for the 2$-per-day society’.
Africa has seen a technological development from zero to mobile and is therefore a place of disruptive change. The Berlin-based start-up Mobisol is part of this ‘revolution’ bringing the internet of things to Tanzania and Rwanda. With the help of service design, the company has created a service ecosystem to bring electricity to thousands of people who have less than a dollar to spend per day. Klara will share insights in how they used service design to shape their business and how she trained a tech team in becoming more customer-centric.
What does your job title really mean? / Ben Fausone & Yannic ScheffelService Experience Camp
This is Ben Fausone & Yannic Scheffel’s presentation from Service Experience Camp 2016 on What does your job title really mean, held on Day 1 in Raum 5.
Slides from Luis Arnal’s talk at Service Experience Camp 2015 on ‘Service Innovation in Emerging Markets’
Customer Experience: Mature vs. Emerging Markets — Luis Arnal, President & Founder of Insitum
Emerging and frontier markets are the new boost for global growth, but… What are the main differences between the customer experience in markets as different as Brazil and the U.S., or Mexico and Spain? What are the relevant nuances between mature and emerging markets? Are there real global omni-channel experiences? How are organizations addressing different customer needs in different markets? We will share thoughts and examples, that demonstrate the real impact of those issues in our day-to-day work as service designers.
Slides from Melanie Wendland’s talk at Service Experience Camp 2015 on ‘A bold plan’
Improving women’s health in Sub-Saharan Africa through service design — Melanie Wendland, Director of Service Design and Innovation, M4ID
Every day approximately 800 women die from preventable causes related to pregnancy and childbirth. The Better Outcomes in Labour Difficulty (BOLD) project is a joint two year initiative of WHO, M4ID and three universities to address maternal mortality and morbidity through the design of innovative services and tools to support health workers in providing appropriate care during childbirth and to increase demand for respectful, quality care among women and their families. Can service design make a difference and empower a shift in behavior? Boldinnovation.org
Enterprises have to change permanently – otherwise they have no future. This knowledge is old, but it is new for public service companies like the BSR. To improve the innovation culture and to create “ideas for tomorrow” the BSR has founded the Idea lab – a group of people who want to break fresh ground.
This is Service Design / DMY Symposium / June 7, 2012Martin Jordan
The service sector currently contributes most to Germany’s Gross Domestic Product. Yet, while the German public cares a lot about being the world’s largest exporter of the year, the phrase “service wasteland Germany” unfortunately remains a frequently used one. No wonder product design is a well-established discipline, whereas the term service design is even unclear to many designers themselves.
This lecture gave an introduction to service design and discussed how service economies both change design and business. The co-founders of ‘Service Design Berlin’ talk about the refined role of the designer and how s/he not only adds value to a business, but is in charge of shaping it. The talk outlines the altered design process that is based on iterative, user-centred and collaborative components.
Introduction to JTBD at IXDS Design Expert ExchangeAndrej Balaz
This is a brief introduction to looking at markets through the perspective of jobs that people are trying to get done. It was presented at the IXDS Design Expert Exchange on October 1st 2015.
Input: User-centred Design / Global Service Jam Berlin 2011Martin Jordan
An input given by Anastasia Gramatchikova and Martin Jordan during Berlin’s Global Service Jam on March 11th at Fjord’s Berlin office. The presentation gave an introduction for the event’s participants into user-centered design methods, service design and design thinking tools.
To design effective user-focused services, we need to use data. We need to understand how people are using the service, what works for them and what doesn’t. There can be no service without data.
But as designers, we have to focus on user needs. That means we need to address users’ data needs as well as their service needs. We must design good services based on good data that don’t infringe on people’s privacy. This means we have to look at questions like: what data is my service collecting? How and when is this data being used? Who has access to this data and who owns it? And how do we keep it secure?
As service designers working with data on a daily basis, we want to raise awareness of the value of data to services. And we want to discuss fundamental questions around what happens to that data.
Klara Lindner: How to scale energy services for the 2$-per-day societyService Experience Camp
Slides from Klara Lindner’s talk at Service Experience Camp 2015 on ‘How to scale energy services for the 2$-per-day society’.
Africa has seen a technological development from zero to mobile and is therefore a place of disruptive change. The Berlin-based start-up Mobisol is part of this ‘revolution’ bringing the internet of things to Tanzania and Rwanda. With the help of service design, the company has created a service ecosystem to bring electricity to thousands of people who have less than a dollar to spend per day. Klara will share insights in how they used service design to shape their business and how she trained a tech team in becoming more customer-centric.
What does your job title really mean? / Ben Fausone & Yannic ScheffelService Experience Camp
This is Ben Fausone & Yannic Scheffel’s presentation from Service Experience Camp 2016 on What does your job title really mean, held on Day 1 in Raum 5.
Slides from Luis Arnal’s talk at Service Experience Camp 2015 on ‘Service Innovation in Emerging Markets’
Customer Experience: Mature vs. Emerging Markets — Luis Arnal, President & Founder of Insitum
Emerging and frontier markets are the new boost for global growth, but… What are the main differences between the customer experience in markets as different as Brazil and the U.S., or Mexico and Spain? What are the relevant nuances between mature and emerging markets? Are there real global omni-channel experiences? How are organizations addressing different customer needs in different markets? We will share thoughts and examples, that demonstrate the real impact of those issues in our day-to-day work as service designers.
Slides from Melanie Wendland’s talk at Service Experience Camp 2015 on ‘A bold plan’
Improving women’s health in Sub-Saharan Africa through service design — Melanie Wendland, Director of Service Design and Innovation, M4ID
Every day approximately 800 women die from preventable causes related to pregnancy and childbirth. The Better Outcomes in Labour Difficulty (BOLD) project is a joint two year initiative of WHO, M4ID and three universities to address maternal mortality and morbidity through the design of innovative services and tools to support health workers in providing appropriate care during childbirth and to increase demand for respectful, quality care among women and their families. Can service design make a difference and empower a shift in behavior? Boldinnovation.org
Enterprises have to change permanently – otherwise they have no future. This knowledge is old, but it is new for public service companies like the BSR. To improve the innovation culture and to create “ideas for tomorrow” the BSR has founded the Idea lab – a group of people who want to break fresh ground.
This is Service Design / DMY Symposium / June 7, 2012Martin Jordan
The service sector currently contributes most to Germany’s Gross Domestic Product. Yet, while the German public cares a lot about being the world’s largest exporter of the year, the phrase “service wasteland Germany” unfortunately remains a frequently used one. No wonder product design is a well-established discipline, whereas the term service design is even unclear to many designers themselves.
This lecture gave an introduction to service design and discussed how service economies both change design and business. The co-founders of ‘Service Design Berlin’ talk about the refined role of the designer and how s/he not only adds value to a business, but is in charge of shaping it. The talk outlines the altered design process that is based on iterative, user-centred and collaborative components.
Introduction to JTBD at IXDS Design Expert ExchangeAndrej Balaz
This is a brief introduction to looking at markets through the perspective of jobs that people are trying to get done. It was presented at the IXDS Design Expert Exchange on October 1st 2015.
Input: User-centred Design / Global Service Jam Berlin 2011Martin Jordan
An input given by Anastasia Gramatchikova and Martin Jordan during Berlin’s Global Service Jam on March 11th at Fjord’s Berlin office. The presentation gave an introduction for the event’s participants into user-centered design methods, service design and design thinking tools.
Linking the dots From islands of knowledge to resilient societies, Dan CHIRON...Global Risk Forum GRFDavos
6th International Disaster and Risk Conference IDRC 2016 Integrative Risk Management - Towards Resilient Cities. 28 August - 01 September 2016 in Davos, Switzerland
Horizon Europe ‘Culture, Creativity and Inclusive Society’ Consortia Building...KTN
This webinar highlights relevant call topics within Cluster 2 which focuses on challenges pertaining to democratic governance, cultural heritage and the creative economy, as well as social and economic transformations.
Presentation of Jacques Dang, for EDEN's European Online and Distance Learning Week on 'Multisectoral collaboration for OER: adaptation and development to ensure quality Open, Flexible and Distance Learning' - Tuesday, November 9, 2021, 13:00-14:30
More info:
http://www.eden-online.org/eden_conference/multisectoral-collaboration-for-oer-adaptation-and-development-to-ensure-quality-open-flexible-and-distance-learning/
Create B2B Persona Networks to Empathize with Companies / Audrey Liehn & Step...Service Experience Camp
This is Audrey Liehn’s and Stephan Kochen's presentation from Service Experience Camp 2018 on creating B2B Persona Networks to Empathize with Companies
Reimagining & transforming the digital travelling experience / Sneha KhullarService Experience Camp
This is Sneha Khullar’s key talk from Service Experience Camp 2016 on Reimagining & transforming the digital travelling experience, held on Day 2 on the big stage.
Making ourselves redundant: Delivering impact by building design capabilities...Service Experience Camp
This is Simone Carrier’s key talk from Service Experience Camp 2016 on Delivering impact by building design capabilities, held on Day 2 on the big stage.
This is Marc Stickdorn’s key talk from Service Experience Camp 2016 on lean, agile, design thinking and service design, held on Day 2 on the big stage.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
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