The document discusses staying human in emerging technology. It notes that the impact of bad design decisions can slow adoption of new technology. It emphasizes that you are not the user, your certainties are assumptions, and most of what you think you know is not useful. The answers discovered today will likely be wrong tomorrow. It recommends thinking negatively, knowing nothing, talking to humans, building something tangible, and testing everything.

1. Staying Human
in Emerging Technology
Tracy Rolling
tracy.rolling@gmail.com
@trixolina

2. Think
negative

3. The first footsteps
are always followed

4. 2010 20102007 2012

5. October 2001November 1999
The impact of a bad design
decision can slow adoption of
new technology

6. The first portable MP3 Player

7. The first portable MP3 Player Sony Discman portable CD player
The power of the status quo is great

8. apple.com
1997

9. The Mobile device is not the “front end”

12. You are not the user
Your certainties are assumptions
Most of what you think you know is not useful
The answers you discover today will be wrong a year from now if you’re lucky

13. You are not the user
Your certainties are assumptions
Most of what you think you know is not useful
The answers you discover today will be wrong a year from now if you’re lucky

14. You are not the user
Your certainties are assumptions
Most of what you think you know is not useful
The answers you discover today will be wrong a year from now if you’re lucky

15. You are not the user
Your certainties are assumptions
Most of what you think you know is not useful
The answers you discover today will be wrong a year from now if you’re lucky

16. How do you talk to users when the technology you work with
barely exists?

17. Learn from
other people’s mistakes

19. Look at
Industrial applications

20. Find some humans
and
test
test
test

23. Look behind
your own front door

24. Build something
tangible

28. Think negative
Know nothing
Talk to humans
Build something
Test everything

29. Thank you.
Tracy Rolling
tracy.rolling@gmail.com
@trixolina