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Design for Implementation / Frankie Abralind

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This is Frankie Abralind’s presentation from Service Experience Camp 2018 on Design for Implementation, held on Day 2.

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Design for Implementation / Frankie Abralind

  1. 1. Design for Implementation Frankie Abralind | Experience Designer
  2. 2. badge photo
  3. 3. badge photo
  4. 4. “It irritates me to be told how things have always been done.”
  5. 5. CC Charter
  6. 6. Wheelchair hooks: Sade and Edwin
  7. 7. Bucket of hooks
  8. 8. Sade, CEO, CNO
  9. 9. Oregonian photo
  10. 10. You build trust in droplets.
  11. 11. You build trust in droplets. You lose it in buckets.
  12. 12. Pain Passport
  13. 13. Pain Passport
  14. 14. various prototypes
  15. 15. Whiteboard: old
  16. 16. Shipping hallway?
  17. 17. Whiteboard: new
  18. 18. “Genius is 1% inspiration and 99% perspiration.”

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