The document discusses the relationship between technology and business. It argues that technology is no longer separate from business but is instead fully integrated and essential. The author notes that all major business challenges today require technological solutions. The document examines how to organize information technology departments and make IT strategic and operationally excellent to create business value.
A dialogue with CEO and Engineering, Legal, Compliance, HSE, Quality, HR, Finance, Administration to demonstrate "visible" change and true transformation is possible and that too rapidly
HfS Webinar Slides: What Happened to BPO...and What Is Truly Coming Next?HfS Research
What happens when you put the CEOs of Wipro, Genpact and Concentrix in a bake-off against four of the finest advisors from EY, KPMG, IBM and Alsbridge in an unvarnished shootout of futuristic debate? Listen back to our webinar to find out: ow.ly/ZiaD6
HfS Webinar Slides: Smart Process Automation in Enterprise BusinessHfS Research
Global businesses must cut operational cost and improve agility, and Smart Process Automation - which combines workforce orchestration, RPA and cognitive automation - delivers on this imperative.
Experts from HfS Research, WorkFusion and Ascension Health discussed how to solve for business outcomes through more integrated automation technologies.
Participants will learn about:
- How SPA relates to the HfS Research Intelligent Automation Continuum
- How this new breed of automation improves on legacy solutions
- The role machine learning plays in SPA
- Use cases for SPA in shared services organizations and specific industries
- How WorkFusion’s SPA platform delivers
- A practical path forward for end users at the enterprise level who wish to explore SPA to achieve their operational mandates
View the replay here: ow.ly/RDwv301FeR3
HfS Webinar Slides: How Cognitive Systems like ignio™ Simplify Batch Jobs Man...HfS Research
Batch jobs are the lifeblood for thousands of businesses—many of which run millions of batch jobs every year. Unfortunately, managing these high volumes of batch jobs has become a huge nightmare: numerous errors require a large amount of resources to validate and isolate the problems. Even then, batch jobs still run into unexpected outages, while Service Level Agreement (SLA) violations threaten the proper operation of the business.
This webinar demonstrates how ignio™, the world’s leading cognitive system, has been helping customers tackle this complex problem. We share real world examples on how ignio™ is implemented and highlight the lessons learned from these implementations.
Attend and learn:
Why batch job management issues are affecting business operations
How Cognitive systems like ignio™ solve the complex issues of batch jobs management
How implementing ignio™ resolves customer problems—using real world examples
Insights from practitioners on how this is implemented and the lessons learned from these implementations.
Speakers:
Dr. Maitreya Natu, Digitate
Dr. Thomas Reuner, HfS Research
Victor Thu, Digitate
To meet today’s IT demands and your future business requirements you need to transform and innovate to create the IT environment of the future. An environment that speeds new products and services to market and enhances the way your people work together and communicate.
With Technology Transformation Services, we are a trusted partner for your transformation journey with proven service management and transformation skills from Atos and strong partnerships with leading technology suppliers.
We work with you to jointly define your future target operating model, we realize the transformation project, end-to-end, and provide you support and maintenance services, while you keep control of your operations.
More information: http://canopy-cloud.com
HfS Webinar Slides: The Great Roboboss DebateHfS Research
Welcome to the completely unsponsored, unvarnished HfS web debate on the future of the "Roboboss". Join an interstellar panel consisting of client leaders, technologists, service providers, analysts and advisors to discuss how to approach the impact of Cognitive Computing and Intelligent Automation on enterprises as it moves up the value chain.
Learn about:
• How should we define what a "Roboboss" is... and should be?
• How far from reality are today's viewpoints from other "experts" - what's real and what's fantasy?
• Do we need a Code of Ethics for Intelligent Automation and Cognitive?
• Where are we going to see “real Cognitive applications” in the short-medium term?
• Where should we start our Intelligent Automation and Cognitive journey?
• Are today’s service providers really going to be the enablers of Intelligent Automation and Cognitive?
• Buyers - if you could start this all over again, what would you do differently?
• How can we develop “Cogno-boss” skills?
• What is the Real Endgame with Intelligent Automation and Cognitive?
Client Leaders:
• Lee Coulter, CEO Shared Services, Ascension Health
• Matthew Heffron, VP Innovation Initiatives, Wells Fargo
Advisors, Analysts and Professors:
• Mary Lacity, Curators' Distinguished Professor, UMSL
• Cliff Justice, Partner and Innovation/Cognitive Lead, KPMG
• Dr. Thomas Reuner, Research VP, HfS Research
Provider and ISV Leaders:
• Chitra Dorai, IBM Fellow & CTO Cognitive Services, IBM Watson
• Mihir Shukla, CEO, Automation Anywhere
• Chetan Dube, CEO, IPSoft
• Alastair Bathgate, CEO, Blue Prism
View the webinar recording: http://www.hfsresearch.com/pointsofview/hfs-webinar-the-great-robot-debate
A dialogue with CEO and Engineering, Legal, Compliance, HSE, Quality, HR, Finance, Administration to demonstrate "visible" change and true transformation is possible and that too rapidly
HfS Webinar Slides: What Happened to BPO...and What Is Truly Coming Next?HfS Research
What happens when you put the CEOs of Wipro, Genpact and Concentrix in a bake-off against four of the finest advisors from EY, KPMG, IBM and Alsbridge in an unvarnished shootout of futuristic debate? Listen back to our webinar to find out: ow.ly/ZiaD6
HfS Webinar Slides: Smart Process Automation in Enterprise BusinessHfS Research
Global businesses must cut operational cost and improve agility, and Smart Process Automation - which combines workforce orchestration, RPA and cognitive automation - delivers on this imperative.
Experts from HfS Research, WorkFusion and Ascension Health discussed how to solve for business outcomes through more integrated automation technologies.
Participants will learn about:
- How SPA relates to the HfS Research Intelligent Automation Continuum
- How this new breed of automation improves on legacy solutions
- The role machine learning plays in SPA
- Use cases for SPA in shared services organizations and specific industries
- How WorkFusion’s SPA platform delivers
- A practical path forward for end users at the enterprise level who wish to explore SPA to achieve their operational mandates
View the replay here: ow.ly/RDwv301FeR3
HfS Webinar Slides: How Cognitive Systems like ignio™ Simplify Batch Jobs Man...HfS Research
Batch jobs are the lifeblood for thousands of businesses—many of which run millions of batch jobs every year. Unfortunately, managing these high volumes of batch jobs has become a huge nightmare: numerous errors require a large amount of resources to validate and isolate the problems. Even then, batch jobs still run into unexpected outages, while Service Level Agreement (SLA) violations threaten the proper operation of the business.
This webinar demonstrates how ignio™, the world’s leading cognitive system, has been helping customers tackle this complex problem. We share real world examples on how ignio™ is implemented and highlight the lessons learned from these implementations.
Attend and learn:
Why batch job management issues are affecting business operations
How Cognitive systems like ignio™ solve the complex issues of batch jobs management
How implementing ignio™ resolves customer problems—using real world examples
Insights from practitioners on how this is implemented and the lessons learned from these implementations.
Speakers:
Dr. Maitreya Natu, Digitate
Dr. Thomas Reuner, HfS Research
Victor Thu, Digitate
To meet today’s IT demands and your future business requirements you need to transform and innovate to create the IT environment of the future. An environment that speeds new products and services to market and enhances the way your people work together and communicate.
With Technology Transformation Services, we are a trusted partner for your transformation journey with proven service management and transformation skills from Atos and strong partnerships with leading technology suppliers.
We work with you to jointly define your future target operating model, we realize the transformation project, end-to-end, and provide you support and maintenance services, while you keep control of your operations.
More information: http://canopy-cloud.com
HfS Webinar Slides: The Great Roboboss DebateHfS Research
Welcome to the completely unsponsored, unvarnished HfS web debate on the future of the "Roboboss". Join an interstellar panel consisting of client leaders, technologists, service providers, analysts and advisors to discuss how to approach the impact of Cognitive Computing and Intelligent Automation on enterprises as it moves up the value chain.
Learn about:
• How should we define what a "Roboboss" is... and should be?
• How far from reality are today's viewpoints from other "experts" - what's real and what's fantasy?
• Do we need a Code of Ethics for Intelligent Automation and Cognitive?
• Where are we going to see “real Cognitive applications” in the short-medium term?
• Where should we start our Intelligent Automation and Cognitive journey?
• Are today’s service providers really going to be the enablers of Intelligent Automation and Cognitive?
• Buyers - if you could start this all over again, what would you do differently?
• How can we develop “Cogno-boss” skills?
• What is the Real Endgame with Intelligent Automation and Cognitive?
Client Leaders:
• Lee Coulter, CEO Shared Services, Ascension Health
• Matthew Heffron, VP Innovation Initiatives, Wells Fargo
Advisors, Analysts and Professors:
• Mary Lacity, Curators' Distinguished Professor, UMSL
• Cliff Justice, Partner and Innovation/Cognitive Lead, KPMG
• Dr. Thomas Reuner, Research VP, HfS Research
Provider and ISV Leaders:
• Chitra Dorai, IBM Fellow & CTO Cognitive Services, IBM Watson
• Mihir Shukla, CEO, Automation Anywhere
• Chetan Dube, CEO, IPSoft
• Alastair Bathgate, CEO, Blue Prism
View the webinar recording: http://www.hfsresearch.com/pointsofview/hfs-webinar-the-great-robot-debate
Keynote Presentation by John Willmott, CEO NelsonHall at the BPO Innovations Conference held recently in New York and hosted by the Outsourcing Institute
HfS Webinar Slides: Becoming an Intelligent OneOfficeHfS Research
The rise of the As-a-Service Economy is rapidly evolving and emerging solutions, such as Automation, Analytics and Digital technologies are providing a catalyst for enterprises to adopt intelligent and adaptive operating models in a radically different way.
Coupled with a customer-first approach, organizations need to rethink and redesign operating models to support this convergence toward intelligent operations.
In this webinar, experts from HfS Research, Cognizant, Warner Bros., and CoreLogic discussed the impact of aligning back, middle and front office approaches – resulting in new operating models that are increasingly “born digital,” data rich, and outcome-based, in support of the business to which the strategies align.
Wach this webinar replay and learn:
How end-to-end processes need to bring together customer experience with operational agility
Understanding the disjoint between upper management “vision” and middle managers’ trepidation with “how to get there”
How an outside-In approach can drive a “middle office first” strategy to fix the digital/operations divide.
View the webinar: http://www.hfsresearch.com/pov/hfs-webinar-becoming-intelligent-oneoffice
18+ years of overall experience in IT field. Director of the Engineering. Key skills: - Build highly effective development process (agile delivery model) - Coordinate and enable successful project execution by working with offshore & onsite teams - Team productivity - Scope and risk management - Knowledge sharing framework - Quality process improvement
Report
Хочу поделиться success story, в которой инновационный подход к технологиям победил сильных конкурентов и рассказать, как можно обьединить людей вокруг сложной задачи. A также на этом примере рассказать о взаимодействии групп Sales<->Pre-Sales<->R&D<->Engineering и на выходе получить Customer Success
The Advent of R-BPO: Is the Future of BPO Robotic?HfS Research
The BPO market is being rocked by the onslaught of Robotic Process Automation and Cognitive Intelligence. The future of this $322 billion industry could become distinctly robotic, as software agents are able to replicate (and improve on) the labor arbitrage model, while also delivering higher accuracy and lower risk.
Will today’s current cast of BPO providers be able to survive the transition, and will their clients hang around long enough? Or will Robotic-BPO become the new normal for business services engagements?
In this webinar, we will explore how R-BPO, unburdened by legacy contracts and surplus FTEs, is set to become the new business model for outsourced business services.
HfS experts, along with executives from Symphony Ventures and ADP, will discuss the incredible opportunities and array of options open to enterprises today, as they navigate the multitude of options open to them.
Participants will be better positioned to understand:
- The rationale for bringing automation in house vs. implementing with BPO service providers
- The opportunity to leverage the emerging R-BPO suppliers, rather than renewing with legacy providers
- The potential of combining RPA, AI and human experts in delivering “As a Service” solutions
- What the future will look like as “Digitally Native” businesses emerge and many traditional legacy enterprises struggle to transform their legacy operating models and IT infrastructures
Here are ten rules that describe the new CIO. Some are following them (ask a successful CIO), but most are not. CIOs are about business use of technology, not Information Technology
The concept of IT intensity is explained, and I show how an organisation with the correct IT intensity will be better able to survive future threats. This little understood concept can change the way you do business and the way you think about IT.
However IT intensity is much more than just adding more technology. This must be linked with your processes and strategy.
The bottom line: Do it to yourself before someone does it to you
A reference architecture for the internet of thingsCharles Gibbons
A reference architecture for the internet of things: including Devices, Protocols, massively Distributed Service Layer, Business Support Systems, Channels, Device Management and Identity Management.
Apache Spark 2.0: A Deep Dive Into Structured Streaming - by Tathagata Das Databricks
“In Spark 2.0, we have extended DataFrames and Datasets to handle real time streaming data. This not only provides a single programming abstraction for batch and streaming data, it also brings support for event-time based processing, out-or-order/delayed data, sessionization and tight integration with non-streaming data sources and sinks. In this talk, I will take a deep dive into the concepts and the API and show how this simplifies building complex “Continuous Applications”.” - T.D.
Databricks Blog: "Structured Streaming In Apache Spark 2.0: A new high-level API for streaming"
https://databricks.com/blog/2016/07/28/structured-streaming-in-apache-spark.html
// About the Presenter //
Tathagata Das is an Apache Spark Committer and a member of the PMC. He’s the lead developer behind Spark Streaming, and is currently employed at Databricks. Before Databricks, you could find him at the AMPLab of UC Berkeley, researching datacenter frameworks and networks with professors Scott Shenker and Ion Stoica.
Follow T.D. on -
Twitter: https://twitter.com/tathadas
LinkedIn: https://www.linkedin.com/in/tathadas
Stopping Analysis Paralysis And Decision Avoidance In Business Analysis And S...Alan McSweeney
Analysis paralysis and decision avoidance occur all too frequently and commonly in the business and solution analysis and design process. It wastes time and money. Analysis paralysis occurs when you cannot escape the analysis stage – you are always looking for more information and for perfection. Decision avoidance and evasion occurs when there is a decision making request/response loop as there are seemingly endless requests for more information – there are always requests for more details, additional options and more clarifications.
There are two possible loops:
1. Analysis Loop – where analysis never finished. Analysis and design do not want to let go – always looking for perfection and want to retain ownership.
2. Decision/Analysis Loop – where decision making is deferred because of requests for more analysis. Fear of decision-making is masked by endless requests for more information and options.
You cannot avoid analysis but do not perform analysis is isolation without a business and solution context
The Conceptual Solution Architecture framework focusses on the core functional and system components of the solution. This enables effective decision-making on the available options implementation time-frames, implementation approaches and likely budget requirements.
Effective analysis and solution design minimise the Solution Space while maximising the size of Requirements Space encompassed within it.
You need to measure the progress of analysis and design and decision making to identify when progress is stalling.
The IT function needs to be a lens concentrating solution need onto solution options. It needs to successfully mediate between the business as the originator of a solution need and the solution provider, either internal or external or both. The IT function needs to be good at moving from analysis and option identification to an implementation decision quickly and effectively.
You need a systematic, structured and measurable approach to decision making. Decision making that follows a systematic approach is be more productive and results in better decisions.
This describes a generalised and structured approach to defining a strategy for collecting (near or actual) real time, high volume data. The appproach can be applied to areas such as Telemetry, Big Data, Smart Metering and Internet of Things implementations and operations. This proposed structured approach is intended to ensure that complexity is understood and can be appropriately addressed at an early stage before problems become to embedded to be solved. Real time situational data gives rise to situational awareness and understanding which in turn presents opportunities for effective and rapid situational decisions. Real time situational data enables greater situational visibility which means increased operational intelligence.
Keynote Presentation by John Willmott, CEO NelsonHall at the BPO Innovations Conference held recently in New York and hosted by the Outsourcing Institute
HfS Webinar Slides: Becoming an Intelligent OneOfficeHfS Research
The rise of the As-a-Service Economy is rapidly evolving and emerging solutions, such as Automation, Analytics and Digital technologies are providing a catalyst for enterprises to adopt intelligent and adaptive operating models in a radically different way.
Coupled with a customer-first approach, organizations need to rethink and redesign operating models to support this convergence toward intelligent operations.
In this webinar, experts from HfS Research, Cognizant, Warner Bros., and CoreLogic discussed the impact of aligning back, middle and front office approaches – resulting in new operating models that are increasingly “born digital,” data rich, and outcome-based, in support of the business to which the strategies align.
Wach this webinar replay and learn:
How end-to-end processes need to bring together customer experience with operational agility
Understanding the disjoint between upper management “vision” and middle managers’ trepidation with “how to get there”
How an outside-In approach can drive a “middle office first” strategy to fix the digital/operations divide.
View the webinar: http://www.hfsresearch.com/pov/hfs-webinar-becoming-intelligent-oneoffice
18+ years of overall experience in IT field. Director of the Engineering. Key skills: - Build highly effective development process (agile delivery model) - Coordinate and enable successful project execution by working with offshore & onsite teams - Team productivity - Scope and risk management - Knowledge sharing framework - Quality process improvement
Report
Хочу поделиться success story, в которой инновационный подход к технологиям победил сильных конкурентов и рассказать, как можно обьединить людей вокруг сложной задачи. A также на этом примере рассказать о взаимодействии групп Sales<->Pre-Sales<->R&D<->Engineering и на выходе получить Customer Success
The Advent of R-BPO: Is the Future of BPO Robotic?HfS Research
The BPO market is being rocked by the onslaught of Robotic Process Automation and Cognitive Intelligence. The future of this $322 billion industry could become distinctly robotic, as software agents are able to replicate (and improve on) the labor arbitrage model, while also delivering higher accuracy and lower risk.
Will today’s current cast of BPO providers be able to survive the transition, and will their clients hang around long enough? Or will Robotic-BPO become the new normal for business services engagements?
In this webinar, we will explore how R-BPO, unburdened by legacy contracts and surplus FTEs, is set to become the new business model for outsourced business services.
HfS experts, along with executives from Symphony Ventures and ADP, will discuss the incredible opportunities and array of options open to enterprises today, as they navigate the multitude of options open to them.
Participants will be better positioned to understand:
- The rationale for bringing automation in house vs. implementing with BPO service providers
- The opportunity to leverage the emerging R-BPO suppliers, rather than renewing with legacy providers
- The potential of combining RPA, AI and human experts in delivering “As a Service” solutions
- What the future will look like as “Digitally Native” businesses emerge and many traditional legacy enterprises struggle to transform their legacy operating models and IT infrastructures
Here are ten rules that describe the new CIO. Some are following them (ask a successful CIO), but most are not. CIOs are about business use of technology, not Information Technology
The concept of IT intensity is explained, and I show how an organisation with the correct IT intensity will be better able to survive future threats. This little understood concept can change the way you do business and the way you think about IT.
However IT intensity is much more than just adding more technology. This must be linked with your processes and strategy.
The bottom line: Do it to yourself before someone does it to you
A reference architecture for the internet of thingsCharles Gibbons
A reference architecture for the internet of things: including Devices, Protocols, massively Distributed Service Layer, Business Support Systems, Channels, Device Management and Identity Management.
Apache Spark 2.0: A Deep Dive Into Structured Streaming - by Tathagata Das Databricks
“In Spark 2.0, we have extended DataFrames and Datasets to handle real time streaming data. This not only provides a single programming abstraction for batch and streaming data, it also brings support for event-time based processing, out-or-order/delayed data, sessionization and tight integration with non-streaming data sources and sinks. In this talk, I will take a deep dive into the concepts and the API and show how this simplifies building complex “Continuous Applications”.” - T.D.
Databricks Blog: "Structured Streaming In Apache Spark 2.0: A new high-level API for streaming"
https://databricks.com/blog/2016/07/28/structured-streaming-in-apache-spark.html
// About the Presenter //
Tathagata Das is an Apache Spark Committer and a member of the PMC. He’s the lead developer behind Spark Streaming, and is currently employed at Databricks. Before Databricks, you could find him at the AMPLab of UC Berkeley, researching datacenter frameworks and networks with professors Scott Shenker and Ion Stoica.
Follow T.D. on -
Twitter: https://twitter.com/tathadas
LinkedIn: https://www.linkedin.com/in/tathadas
Stopping Analysis Paralysis And Decision Avoidance In Business Analysis And S...Alan McSweeney
Analysis paralysis and decision avoidance occur all too frequently and commonly in the business and solution analysis and design process. It wastes time and money. Analysis paralysis occurs when you cannot escape the analysis stage – you are always looking for more information and for perfection. Decision avoidance and evasion occurs when there is a decision making request/response loop as there are seemingly endless requests for more information – there are always requests for more details, additional options and more clarifications.
There are two possible loops:
1. Analysis Loop – where analysis never finished. Analysis and design do not want to let go – always looking for perfection and want to retain ownership.
2. Decision/Analysis Loop – where decision making is deferred because of requests for more analysis. Fear of decision-making is masked by endless requests for more information and options.
You cannot avoid analysis but do not perform analysis is isolation without a business and solution context
The Conceptual Solution Architecture framework focusses on the core functional and system components of the solution. This enables effective decision-making on the available options implementation time-frames, implementation approaches and likely budget requirements.
Effective analysis and solution design minimise the Solution Space while maximising the size of Requirements Space encompassed within it.
You need to measure the progress of analysis and design and decision making to identify when progress is stalling.
The IT function needs to be a lens concentrating solution need onto solution options. It needs to successfully mediate between the business as the originator of a solution need and the solution provider, either internal or external or both. The IT function needs to be good at moving from analysis and option identification to an implementation decision quickly and effectively.
You need a systematic, structured and measurable approach to decision making. Decision making that follows a systematic approach is be more productive and results in better decisions.
This describes a generalised and structured approach to defining a strategy for collecting (near or actual) real time, high volume data. The appproach can be applied to areas such as Telemetry, Big Data, Smart Metering and Internet of Things implementations and operations. This proposed structured approach is intended to ensure that complexity is understood and can be appropriately addressed at an early stage before problems become to embedded to be solved. Real time situational data gives rise to situational awareness and understanding which in turn presents opportunities for effective and rapid situational decisions. Real time situational data enables greater situational visibility which means increased operational intelligence.
After unnecessary complexity has been reduced from the problem being solved, the scope of the solution to the problem is governed by the complexity of the problem. Complexity is needed to handle and process complexity. Systems acquire or accrete unnecessary complexity over time as originally unforeseen exceptions or changes are incorporated. It may be possible to reduce complexity by collapsing/compressing/combining/consolidating elements and by removing non-value-adding, duplicate, redundant activities. When unnecessary or accreted complexity in the problem being solved has been removed, you are left with necessary complexity that must be incorporated into the solution. Simple problems do not have complex solutions. Complex problems do not have simple solutions. The complexity factor of the proposed solution must match the complexity factor of the problem being resolved. Many system implementation and operational failures arise because of failure to understand and address the core complexity of the problem.
Forget Big Data. It's All About Smart DataAlan McSweeney
This proposes an initial smart data framework and structure to allow the nuggets of value contained in the deluge of largely irrelevant and useless data to be isolated and extracted. It enables your organisation to ask the questions to understand where it should be in terms of its data state and profile and what it should do to achieve the desired skills level across the competency areas of the framework.
Every organisation operates within a data landscape with multiple sources of data relating to its activities that is acquired, transported, stored, processed, retained, analysed and managed. Interactions across the data landscape generate primary data. When you extend the range of possible interactions business processes outside the organisation you generate a lot more data.
Smart data means being:
• Smart in what data to collect, validate and transform
• Smart in how data is stored, managed, operated and used
• Smart in taking actions based on results of data analysis including organisation structures, roles, devolution and delegation of decision-making, processes and automation
• Smart in being realistic, pragmatic and even skeptical about what can be achieved and knowing what value can be derived and how to maximise value obtained
• Smart in defining an achievable, benefits-lead strategy integrated with the needs business and in its implementation
• Smart in selecting the channels and interactions to include – smart data use cases
Smart data competency areas comprise a complete set of required skills and abilities to design, implement and operate an appropriate smart data programme.
Streaming Analytics with Spark, Kafka, Cassandra and AkkaHelena Edelson
This talk will address how a new architecture is emerging for analytics, based on Spark, Mesos, Akka, Cassandra and Kafka (SMACK). Popular architecture like Lambda separate layers of computation and delivery and require many technologies which have overlapping functionality. Some of this results in duplicated code, untyped processes, or high operational overhead, let alone the cost (i.e. ETL). I will discuss the problem domain and what is needed in terms of strategies, architecture and application design and code to begin leveraging simpler data flows. We will cover how the particular set of technologies addresses common requirements and how collaboratively they work together to enrich and reinforce each other.
Structured Approach to Solution ArchitectureAlan McSweeney
The role of solution architecture is to identify answer to a business problem and set of solution options and their components. There will be many potential solutions to a problem with varying degrees of suitability to the underlying business need. Solution options are derived from a combination of Solution Architecture Dimensions/Views which describe characteristics, features, qualities, requirements and Solution Design Factors, Limitations And Boundaries which delineate limitations. Use of structured approach can assist with solution design to create consistency. The TOGAF approach to enterprise architecture can be adapted to perform some of the analysis and design for elements of Solution Architecture Dimensions/Views.
Design, Build and Run an Effective IT (Service) Strategy to Business NeedsFlevy.com Best Practices
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/design-build-and-run-an-effective-it-service-strategy-to-business-needs-279
The "Deliver Business Value with IT" series provides a good overview and actionable material of the ways a CIO can provide valuable and effective support to your company strategy and leverages business model concepts to deliver business value from IT. Martin Palmgren propose an extremely solid piece of work that comes across as the A-Z reference of how to execute and implement IT strategy from a CEO and CIO level perspective."
Executive Summary:
The CIO and the IT Department need to position as premium provider of IT services and focus on value to cost.
In order to avoid the "do we really need a CIO and IT department to bother us with technology when we can use the cloud?" the CIO has to ensure that the business strategy and business objectives are supported by IT (from a Business and IT architecture perspective). Where the IT Strategy support Strategy execution, "Time to Market", Cost Effectiveness and stakeholder expectations from an Executive, Business Unit, IT Management and IT Risk Management perspective.
SoftControl - Short Company Introduction. Since 1993 we served 200+ companies and helping them to boost their capabilities and to grow their business. Get more information about our Services and Products, short and to the point.
Visit our website: http://www.softcontrol.net
Why do top CTOs prefer SAP Managed Services Providers (MSPs)Anil
Though it often sounds excruciating, change is inevitable, and some changes are necessary. The pandemic profoundly affected many aspects of our lives, business being a major casualty. One of the biggest exposures because of the pandemic is how interconnected the business economy is and how it has expedited digital transformation worth a decade in a mere span of 2 years, keeping technology leaders and key decision-makers of an organization on their toes.
Michel hebert info tech - misa presentationMichel Hébert
AI promises to make it easier to find the content you need to resolve incidents faster, and automate tasks so humans can work more efficiently. We are still in the early stages of the AI adoption cycle, however. As with all transformative technologies, the uses cases are getting ahead of the actual tools at our disposal. This session will map out some early uses for ITSM automation in government, and propose how to proceed in light of the uncertainty surrounding the technology.
[WSO2Con EU 2017] Travis Perkins - Our Digital Transformation & the Importanc...WSO2
Travis Perkins is currently undergoing a largescale digital transformation program. Their current systems have served the business well over the past 30+ years, but they need replacing to enable better, more efficient business processes, and to easily enable their digital agenda. This slide deck explores their journey and provides some insight into the learnings throughout.
Visionary IT - Perspectives on the Modern IT OrganizationAlastair Davies
Produced by the Management Events' Surveys team, this report is based on responses from more than 1,100 enterprise IT decision makers across Europe and SEA.
Find our full calendar of invitational IT-focused events here: bit.ly/ITz9by
Every organization is operating with an urgency to improve upon the current state of performance and create a competitive advantage by bringing excellence in everything they do thereby creating a better value proposition for the stakeholders. Organizations can achieve this by deploying continuous, reliable and scalable processes at an optimized cost; in other words, by achieving “Operational Excellence”. Operational Excellence is the achievement of world class performance through the alignment of people, systems and tools to deliver safe, reliable and profitable production.
Managing ICT well is no different to managing organisations or teams. You need to take care of people, money, physical resources and services and set the right environment and tone.
If you don’t, you won’t get the benefits (and if you don’t when time are tough – then organisations will fail)
Technology Executive Search Firm in UK - Leathwaite.pdfonline Marketing
we work with CEOs and their leadership teams to find the most commercial, progressive, and transformational Chief Information and Technology Officers for their business. Increasingly, these technology leaders will fully integrate into the business and be recognised as key members of the C-suite. please visit: https://www.leathwaite.com/expertise/roles-specialisms/technology-and-digital/
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
1. Technology
is
Business
Business
is
Technology
Stephen
J.
Andriole,
Ph.D.
Thomas
G.
Labrecque
Professor
of
Business
Technology
The
Villanova
School
of
Business
Villanova
University
Wharton|
May
2014
2. So
Where
Are
We?
ü
“IT
Doesn’t
MaOer”?
ü
“IT’s
Time”?
ü
IT’s
a
Cost
Center?
ü
IT’s
a
Profit
Center?
ü
It’s
the
End
of
IT?
3. So
Where
Are
We?
ü
“IT
Doesn’t
MaOer”?
ü
“IT’s
Time”?
ü
IT’s
a
Cost
Center?
ü
IT’s
a
Profit
Center?
ü
It’s
the
End
of
IT?
4. We’re
Nothing
Without
IT
Let’s
Establish
Something
Immediately
5. ü
Disconnect
Everyone
from
email,
the
Web,
SoTware
ApplicaVons
and
the
Data
Bases
They
Use
All
Day
(and
Night)
to
do
Their
Jobs
(and
Live
Their
Lives):
See
How
Long
It
Takes
for
the
Help
Desk
to
Light
Up
with
Angry
Employees
Threatening
to
Do
All
Sorts
of
Unspeakable
Things
to
You
and
Your
Technology
Providers
ü
Then
Disconnect
Your
Customers
and
Suppliers:
See
How
Long
It
Takes
for
Revenue
to
Crash
ü While
OperaVonal
Technology
has
CommodiVzed,
Our
Dependence
on
OperaIonal
and
Strategic
Technology
is
So
Complete
that
It's
Impossible
to
Separate
Business
–
at
Any
Level
–
From
Technology
ü In
Fact,
All
of
the
Major
Strategic
Challenges
That
Companies
Face
Today
Cannot
Be
Solved
Without
Technology
We’re
Nothing
Without
IT
6. Finance
Sales
Strategy
InnovaVon
MarkeVng
Technology
Business
Used
to
Look
Like
This
7. Finance
Sales
Technology
InnovaVon
MarkeVng
Supply
Chains
Now
Business
Looks
Like
This
Technology
11. ü
How
Do
We
Make
IT
Work?
Ø
How
Do
We
Achieve
OperaIonal
Excellence?
v
How
Do
We
Organize
IT?
v
How
Do
We
Govern
IT?
v
How
Do
We
Source
IT?
OK,
Now
That
We’ve
Cleared
That
Up
…
12. ü
How
Do
We
Make
IT
Work?
Ø
How
Do
We
Create
Strategic
Value?
v
How
Do
We
Track
Our
Clients?
v
How
Do
We
Distribute
Our
Services?
v
How
Do
We
“Listen”
to
Our
Community?
v
How
Do
We
Exploit
AnalyVcs?
v
How
Do
We
Innovate?
The
Business
Value
of
IT
13. ü
Empirical
Research,
Especially
Technology
ForecasIng,
Technology
AdopIon,
Organiza-‐
Ional
EffecIveness
&
Customer
SaIsfacIon
Data
ü
Best
PracIces
Data
(Gartner,
Forrester,
Etc.)
ü
Experience
as
CIO,
CTO,
SVP,
CEO,
Corporate
Director,
Consultant
&
Professor
ü
Some
(Clearly
Marked)
Opinions
The
Bases
for
Our
Discussion
…
14. How
Should
We
Organize
IT?
How
Should
We
Govern
IT?
How
Should
We
Source
IT?
OperaVonal
IT
15. OperaVonal
IT:
How
Should
We
Organize?
CIO/CTO
Business
Office
ü
Project
Management
ü
Vendor
Management
ü
IT
Finance,
HR
&
CommunicaVons
Infrastructure
ü
Networks
&
CommunicaVons
ü
Storage
ü
Devices
ü
Security
Admin
ü
Back-‐Up
&
Recovery
…
ApplicaVons
ü
Back
Office
Plajorms
ü
Enterprise
ApplicaVons
ü
ApplicaVons
RaVonalizaVon
ü
Delivery
…
Architecture
ü
Enterprise,
ApplicaVons,
InformaVon,
CommunicaVons,
Hardware
&
Security
Architecture
Standards
ü
R&D
…
Business
RelaVonship
Management
ü
BPM
ü
Demand
Management
ü
Requirements
Modeling
ü
NegoVaVons
…
Finance
&
Procurement
IT
Governance
CommiOee
Audit
OperaVons
Strategic
Technology
ü
Business
ApplicaVons
ü
Business
Model
DisrupVon
ü
Emerging
Technology
OpVmizaVon
...
16. ü
The
Big
QuesVon:
FederaIon
Ø
65%
of
All
OrganizaVons
are
Feder-‐
ated
v
PoliVcally
Popular
–
&
Unpopular
v
Shared
Governance
v
Higher
Cost
v
Agile
…
OperaVonal
IT:
How
Should
We
Organize?
17. OperaVonal
IT:
How
Should
We
Govern?
I
n
t
e
r
n
a
l
E
x
t
e
r
n
a
l
Hardware,
SoTware
&
Services
Providers
The
Enterprise
Partners
&
Suppliers
The
Crowd
Corporate
FuncVons
Business
Units
OperaVonal
Technology
Strategic
Technology
Emerging
Technology
ParVcipants
Technologies
18. OperaVonal
IT:
How
Should
We
Govern?
I
n
t
e
r
n
a
l
E
x
t
e
r
n
a
l
Hardware,
SoTware
&
Services
Providers
The
Enterprise
Partners
&
Suppliers
The
Crowd
Corporate
FuncVons
Business
Units
OperaVonal
Technology
Strategic
Technology
Emerging
Technology
ParVcipants
Technologies
Who
Owns
the
Matrix?
19. ü
Federated
OrganizaVons
Share
Governance
ü
Centralized
OrganizaVons
Control
Everything
ü
But
Both
Structures
Must
Acknowledge
the
Roles,
ResponsibiliVes
&
Power
of
Service
Providers,
Partners
&
Even
the
Crowd:
Gov-‐
ernance
is
Now
Shared
Regardless
of
the
Internal
OrganizaIonal
Structure
OperaVonal
IT:
How
Should
We
Govern?
20. ü
Federated
OrganizaVons
Share
Governance
ü
Centralized
OrganizaVons
Control
Everything
ü
But
Both
Structures
Must
Acknowledge
the
Roles,
ResponsibiliVes
&
Power
of
Service
Providers,
Partners
&
Even
the
Crowd:
Gov-‐
ernance
is
Now
Shared
Regardless
of
the
Internal
OrganizaIonal
Structure
OperaVonal
IT:
How
Should
We
Govern?
In
the
Age
of
ConsumerizaIon,
the
Pace
of
Technology
Change
&
CompeIIve
Pressures,
FederaIon
–
the
Shared
Control
of
Technology
–
Clearly
Makes
the
Most
Sense
(Centralized
Control
is
So
1990s)
21. Cloud
Pla^orm
Web
2.0
Technologies
Outsourcing
SoTware-‐
As-‐a-‐Service
Ultra
Thin
Clients
Web
Services,
SOA
&
APIs
Open
Source
SoTware
Hardware-‐
As-‐a-‐Service
Web
3.0
Technologies
Corporate
Pla^orm
Web
1.0
Technologies
In-‐Sourcing
Customized
&
Packaged
SoTware
Fat
Clients
ETL
&
EAI
Proprietary
SoTware
Data
Centers
Some
ERP,
CRM
&
NSM
1980
–
2005
2005
–
OperaVonal
IT:
How
Should
We
Source?
22. ü
CAPEX
à
OPEX/Buy
à
Rent:
The
Shi_
is
Well
Underway
ü
MigraVons
from
Internally
Hosted
ApplicaVons,
Data
Centers
&
Development
to
the
(Public/
Private)
Cloud
Ø Infrastructure
as
a
Service
(Email,
Data,
Storage)
Ø SoTware
as
a
Service
(ApplicaVons)
Ø Plajorm
as
a
Service
(Development)
OperaVonal
IT:
How
Should
We
Source?
23. ü
CAPEX
à
OPEX/Buy
à
Rent:
The
Shi_
is
Well
Underway
ü
MigraVons
from
Internally
Hosted
ApplicaVons,
Data
Centers
&
Development
to
the
(Public/
Private)
Cloud
Ø Infrastructure
as
a
Service
(Email,
Storage)
Ø SoTware
as
a
Service
(ApplicaVons)
Ø Plajorm
as
a
Service
(Development)
OperaVonal
IT:
How
Should
We
Source?
71% are Happy With Cloud ERP
83% are Happy With Cloud BI
91% are Happy With Cloud Infrastructure
Cloud = Future
24. How
Should
We
Track
Our
Clients?
How
Should
We
Distribute
Our
Services?
How
Should
We
“Listen”?
How
Should
We
Exploit
AnalyIcs?
How
Should
We
Innovate?
Strategic
IT
25. Strategic
IT:
OpportuniVes
Cloud
Architecture
Social
Media
Big
Data
AnalyVcs
BYOD/DIY
Interfaces
Thin/Wearable
Devices
IOT/IOE
LocaVon
Services
InnovaVon
Strategic
Value
26. ü
LocaVon-‐Based
Services
Provide
Real-‐Time
Client
Trails
Ø
Foursquare
(www.foursquare.com)
Ø
Loopt
(www.loopt.com)
Ø
Yelp
for
Mobile
(www.yelp.com/yelpmobile)
Ø
Neer
(www.neerlife.com)
Ø
SCVNGR
(www.scvngr.com)
ü
Listen
to
Them
24/7
in
Social
Media
Ø
Engagement
Ø
Lead
GeneraVon
…
Strategic
IT:
Tracking
Clients
29.
Web
2.0
(Technologies)
Social
Media
(CollaboraVon
&
Sharing)
Social
Networking
(B2B,
B2C,
C2C,
E2E
Networks)
Social
Business
Intelligence
(Analysis
of
Social
Data)
Strategic
IT:
Listening
34. Tweets
have
already
been
used
to
measure
movie
senVment
and
box-‐office
revenue
with
amazing
accuracy.
Note
the
work
of
Asur
and
Bernardo
who
predicted
the
movie
“Dear
John”
would
earn
$30.71
million
at
the
box
office
on
its
opening
weekend.
It
actually
generated
$30.46
million.
For
the
movie
“The
Crazies,”
they
predicted
a
$16.8
million
opening:
it
generated
$16.07
million.
According
to
the
authors
of
the
NaVonal
Science
FoundaVon-‐supported
study,
"we
use
the
chaOer
from
TwiOer.com
to
forecast
box-‐office
revenues
for
movies.
We
show
that
a
simple
model
built
from
the
rate
at
which
tweets
are
created
about
par-‐Icular
topics
can
outperform
market-‐based
predictors.”
Strategic
IT:
Listening
35. Strategic
IT:
Listening
Engaging
with
Employees,
Suppliers
&
Partners
Engaging
with
Customers
&
CompeVtors
Listening
to
Employees,
Suppliers
&
Partners
Listening
to
Customers
&
CompeVtors
Internal
External
Passive
AcVve
36. Strategic
IT:
Listening
Engaging
with
Employees,
Suppliers
&
Partners
Engaging
with
Customers
&
CompeVtors
Listening
to
Employees,
Suppliers
&
Partners
Listening
to
Customers
&
CompeVtors
Internal
External
Passive
AcVve
Who
Owns
the
Social
Strategy?
37. ü
Big
Data
AnalyVcs
is
a
“Must
Have”
Competency
as
the
Volume
of
Digital
Content
Grows
to
2.7
zeOabytes
(ZB),
Up
48%
from
2012
&
the
DiagnosVcity
QuoVent
of
the
Data
Rises
ü
Over
90%
of
this
InformaVon
is
Unstructured
(Images,
MP3
files,
Videos
&
Social
Media)
–
Full
of
Rich
Infor-‐
maVon,
but
Difficult
to
Profile
&
Analyze
(+
Exploding
Structured
Data
from
TransacVons,
Sensors
[the
IOT]
&
Other
Sources)
ü
Over
90%
of
All
Digital
Data
Has
Been
Generated
in
the
Past
2
Years
Strategic
IT:
AnalyVcs
38. Strategic
IT:
IBM
on
Big
Data
AnalyVcs
Content
TransacVonal
/
ApplicaVon
Data
Machine
Data
Social
Media
Data
Know
Everything
About
Your
Customers
Run
Zero-‐Latency
OperaVons
Innovate
New
Products
at
Speed
and
Scale
Instant
Awareness
of
Fraud
and
Risk
Exploit
Instrumented
Assets
“Achieve
Breakthrough
Outcomes
by
Analyzing
Any
Big
Data
Type”
39. Solve
Share/Leverage
Structured
&
Unstructured
Data
…
Real-‐Time
OperaVonal
&
Strategic
AnalyVcs
…
Contextual
Problem-‐
Solving
…
Store
Analyze
InformaVon
Data
Knowledge
DBMSs
Oracle
IBM
MicrosoT
…
Data
Warehouses
Data
Marts
…
Knowledge
Repositories
&
Content
Managers
…
On-‐Line
TransacVon
Processing
Querying
…
Real-‐Time
Data
Mining
&
PredicVve
AnalyVcs
…
Knowledge
Mining,
Sharing
&
Publishing
…
Strategic
IT:
AnalyVcs
40. Solve
Share/Leverage
Structured
&
Unstructured
Data
…
Real-‐Time
OperaVonal
&
Strategic
AnalyVcs
…
Contextual
Problem-‐
Solving
…
Store
Analyze
InformaVon
Data
Knowledge
DBMSs
Oracle
IBM
MicrosoT
…
Data
Warehouses
Data
Marts
…
Knowledge
Repositories
&
Content
Managers
…
On-‐Line
TransacVon
Processing
Querying
…
Real-‐Time
Data
Mining
&
PredicVve
AnalyVcs
…
Knowledge
Mining,
Sharing
&
Publishing
…
Strategic
IT:
AnalyVcs
E.G.,
Mobility
+
LocaIon
Awareness
+
Social
Media
=
AnalyIcs
45. Strategic
IT:
More
OpportuniVes
Today
Cloud
Architecture
Social
Media
Big
Data
AnalyVcs
BYOD/DIY
Interfaces
Thin/Wearable
Devices
IOT/IOE
LocaVon
Services
InnovaVon
Strategic
Value
46. Lack
of
Con-‐
sistent
Leader-‐
ship
Support
Bad
Vendors
Styles/Biases
of
Managers
Lack
of
Skills
&
Competencies
Corporate
Culture
Landmines
People,
People
(&
People)
How
IT
Can
Go
Wrong
47. Lack
of
Con-‐
sistent
Leader-‐
ship
Support
Bad
Vendors
Styles/Biases
of
Managers
Lack
of
Skills
&
Competencies
Corporate
Culture
Landmines
People,
People
(&
People)
How
IT
Can
Go
Wrong
48. New,
Extended
Business
Models
New,
Integrated
Technology
Perfect
Synergism
&
Total
Interdependence
What’s
Next?
49. MulV-‐Purpose
Crowdsourcing
Real-‐Time
AnalyVcs-‐Based
Sales/
MarkeVng/Services
ConVnuous
Supply
Chain,
DistribuVon
&
Sales
TransacVon
Processing
MulV-‐Focus
Freemiums
Real-‐Time/
ConVnuous
AucVoning
SubscripVon-‐
Based
Product
&
Service
Delivery
All-‐Lingual
24/7
On-‐
Line/Off-‐Line
Global
TransacVon
Processing
Digital/Organic
InterconnecVvity
for
Profiling/Sales/
MarkeVng/Service
LocaVon-‐Based
Sales
&
Service
Intelligent
Augmented
TransacVon
Processing
New,
Extended
Business
Models
50. Public/Private/
Hybrid
Cloud
CompuVng
Open,
Hybrid
&
Proprietary
Architectures
Social
Networking
&
Social
Media
Real-‐Time
BI
&
All
Data
AnalyVcs
BYOD
4+
Screens
VirtualizaVon,
SimulaVon,
Gaming
&
Augmented
Reality
Smart,
Networked
Wearable
Devices
Internet
of
Things
&
Everything
(IOT/IOE)
Real-‐Time
LocaVon-‐
Based
Services
Quasi-‐
&
Fully-‐
Automated
Intelligent
Systems
New,
Integrated
Technology
51. Business
&
Technology
Is
…
ü SynergisVc
ü Interdependent
ü MulV-‐DirecVonal
ü Inseparable
ü Virtual
…
New,
Extended
Business
Models
New,
Integrated
Technology
New
Form
&
Content
of
“Business”
52. What
to
Do
Tomorrow
…
ü
Rent
as
Much
Technology
as
Possible
ü
Go
BYOD,
Thin,
Mobile
&
Wearable
ü
Exploit
Big
Data
AnalyVcs
ü
Mine
Social
Media
ü
Keep
Technology
Open
&
AgnosVc
ü
Know
Where
Everyone
Is
ü
Track
&
Deploy
"Ready"
Technology
ü
Crowdsource
ü
Federate
IT
ü
Assess,
Refresh
&
Relocate
Technology
Talent
54. Technology
is
Business
Business
is
Technology
Thank
You!
Stephen
J.
Andriole,
Ph.D.
Thomas
G.
Labrecque
Professor
of
Business
Technology
The
Villanova
School
of
Business
Villanova
University
Wharton|
May
2014