2. NashTech - a new angle on outsourcing / 3
Working with Vietnam has
been a real pleasure and a real
experience. Vietnam hasn’t felt
like an offshore operation – the
team work as one.
It’sbeen comfortingtoknowthat
when you have yourback tothe
wall,asyou dowith aproject this
size,NashTech are standingthere
beside us not walkingaway...they
are atrue partner.
TonyDoran, European Directorof
Information Systems, NSK
Working with a new partner is a
risk. Especially when maintaining
delivery with minimum operational
disruption is crucial. At NashTech
we don’t believe in taking a risk,
we believe in giving you the best
opportunity to succeed.
>4,600
highly qualified
IT professionals
serving >40
countries
worldwide
>300
new pieces
of software
developed
annually
>150
IT business
process
managed
daily
<10%
staff
attrition rate
#3
ranking for best
IT employer in
Vietnam in 2014

3. 4 / NashTech - a new angle on outsourcing NashTech - a new angle on outsourcing / 5
Experience
youcantrust
Working with NashTech means partnering with the industry-
leading, billion dollar Harvey Nash Group, a UK Plc over 30
years old. Gain the peace of mind that comes from working
with an established, transparent and locally accessible
organisation. Knowing where you stand at all times, you can
move your projects forward confidently, with faster start-up,
minimum risk and maximum value.
Thedifferenceisdelivery,
thekeyisquality
An experienced UK engagement team and highly skilled
Vietnamese team deliver your IT outsourcing solutions. You
have the flexibility to work offshore or combine this with
onshore resource whichever works best for your organisation.
Our commitment to process integrity and record of over 80%
delivery on time and budget, cuts across issues of transparency
and over-promising. You gain quality service as well as delivery.
We deliver solutions across a variety of sectors including:
Financial Services, Media & Publishing, Energy & Utilities, Public
Sector, Housing & Property, Software, Retail & Products,
Telecoms
ITInfrastructure&
Maintenance
• Help Desk & Desk-Side
Support
• Network Operations &
Monitoring
• Disaster Recovery & BCP Support
• Data Centre Support
Software
Development
• Software Product Development
• Application Management
• Application Migration
• Software Quality Assurance
• Software Application Development
• Mobile App Development
• Support & Maintenance
• Interactive Design
BusinessProcess
Outsourcing
• Shared Services Recruitment Centre
• Knowledge Process Outsourcing (KPO)
• Data Processing
• Scanning, Digitisation & OCR
• Ebook, Document & Data Conversion
• Content Management
• Call Centres
• Payroll Management
• Recruitment & Resourcing
Services
acrosstheIT
outsourcing
spectrum

4. 6 / NashTech - a new angle on outsourcing NashTech - a new angle on outsourcing / 7
MakingOutsourcingEasy:
Softwaredevelopmentsolutions
“You can take any route to your destination, the key is arriving without feeling broken”
The same is true of outsourcing, particularly with ever-more global locations to consider working in. Our UK based
engagement team take the frustration and delay out of outsourcing your software development. Local business
analysts mean no start-up delays and dedicated engagement managers mean visible, accessible points of contact
for you and your colleagues. Crucially the team bring you into close, easy communication with offshore so that the
reality of your project matches the scope.
ONSHO
RE O
R
E
ONSHOREOFFSHORE
CLIENT
Your goals are ours. A ‘One Team’ approach
ensures that whether hosting you in Vietnam
or on daily SCRUM calls, skills and knowledge
are shared with a focus on achieving success.
It’s a real relief all round to know we now have documentation in
place for a strategic system, thanks to you and your team’,
Head of Software Development and Architecture, Communisis
How often have you wished you could quickly expand
your team for product or system development? Or easily
re-adjust in response to internal change and review? Over
4600 staff in our offshore development centres enable
you to respond flexibly and painlessly to wider business
activity. Your ability to deliver remains uninterrupted so
that you can always contribute to business objectives.

5. 8 / NashTech - a new angle on outsourcing NashTech - a new angle on outsourcing / 9
MakingOutsourcingEasy:
Pain-freebusinessprocesses
Business Process Outsourcing (BPO) at NashTech means helping you maximise all your service areas. Whether you
need cost or operational efficiencies, our BPO division combine outsourcing expertise and offshore value to deliver
a high quality solution.
Deliver more with less
How often are you asked to reduce costs yet maintain service quality? Our offshore centres deliver
a centralised, low cost extension of your support services, taking the pain out of searching for
savings. With resources optimised you gain more time and investment for your core business.
Transform process performance
If you spend time navigating outdated systems or multiple disconnected service lines, our
BPO division can help you move faster and work smarter. We find innovative and streamlined
ways of working that help you stay ahead and deliver value to your clients. Both business
process and offshore outsourcing expertise allow us to confidently, sensitively handle your
systems. The result is a solution that genuinely fits your business while delivering both savings
and improved performance.
Flexible, reliable resourcing
We understand your operational expenditure fluctuates and the impact on resourcing can lead
to wider business issues. Our BPO division gives you the flexibility to scale service areas up or
down in line with business demands. When combined with the superior process accuracy at
the heart of our Vietnam-based operation, your back office is positioned to run smoothly as
well as responsively.
The strong and continued growth of our partnership is
representative of NashTech's results-oriented culture and
dedicated, professional and passionate team
Chief Officer, Partnership Distribution, Prudential Vietnam

6. 10 / NashTech - a new angle on outsourcing
Bringing offshore to you
We operate wherever you need us. Hubs in the UK, US, Europe and Asia support
global service delivery and bring the benefits of offshore to your doorstep. Most
recently, this includes offices in Japan and across the Nordic region.
KeyFacts
>100,000
IT graduates in Vietnam
growing at a rate of
10,000 per annum
3rdhighest
producer of maths
Olympians in the world
95%
literacy nationally
Oneof20
high-growth markets
identified by UK Trade &
Investment (UKTI)
WhyVietnam?
Surprised that Vietnam is our offshore destination? Wondering why we
don’t work in India, China or Eastern Europe? The decision dates back
to building NashTech over 14 years ago. Client satisfaction from these
markets (which we experienced first-hand) was already variable. As a result
we were not satisfied these regions offered the stability and level of talent
we consider essential to high quality service delivery – particularly when
delivery concerns key operating systems. We decided to look elsewhere.
From English as the second taught language to 80% computer science
graduates, Vietnam has a highly educated workforce. Alongside this pool
of talent is a government which has actively and successfully pursued
economic growth and stability for over 40 years. The results today
include GDP forecast to grow by an average 6.9% 2014-17 and an import
demand set to exceed China by 2020. WTO membership and a strong
bilateral relationship with the UK are just some of Vietnam’s solid business
credentials, while measures such as a recent corporate tax reduction make
the country an even more attractive prospect for offshoring.
NashTech under the Harvey Nash group name, is now the largest ICT and
software company in Vietnam and we believe in helping your organisation
achieve the same growth potential.
So the answer to ‘Why Vietnam?’ is simple: It enables business growth in a
stable environment where you reduce costs and not quality.
USA
Chicago
Denver
New Jersey
New York
San Francisco
Seattle
UK & Ireland
Birmingham
Edinburgh
Leeds
London
Weybridge
Manchester
Newcastle
Dublin
Cork
Europe
Belgium: Brussels,
Antwerp, Ghent
France: Paris
Germany: Dusseldorf,
Frankfurt, Munich,
Nuremburg, Stuttgart
The Netherlands:
Utrecht, Groningen
Nordic: Stockholm,
Gothenburg, Helsinki, Oslo,
Copenhagen, Malmo
Poland: Warsaw
Switzerland: Zurich, Geneva
Asia Pacific
Hanoi
Ho Chi Minh City
Sydney
Hong Kong
Tokyo
NashTech - a new angle on outsourcing / 11

7. NashTech UK
110 Bishopsgate
London, UK
EC2N 4AY
Tel: +44 (0)20 7333 8778
NashTech Europe
4th Floor - GAP 15
Graf-Adolf-Platz 15
D-40213 Dusseldorf
Tel:+49 (0)211 179 392 0
NashTech Vietnam
364 Cong Hoa Street
Tan Binh District
Ho Chi Minh City, Vietnam
Tel: +84 (0)8 3810 6200
NashTech Japan
Level 14, Hibiya Central Building 1-2-9
Nishi Shimbashi,
Minato-ku, Tokyo
105-0003, Japan Tel: +81 3 5532 8663
NashTech US
1680 Route 23 North, Suite 300
Wayne, New Jersey, 07470
USA
Tel: +1 973 646 2100
www.nashtechglobal.com
info@nashtechglobal.com