7. Certifications Success in the technology industry starts with proper education. BECA engineers and management understand the importance of this training and the strong foundations that they form! Certifications are the foundation – to complete the solution, you need Experience Our engineering staff has over 400certifications and, more importantly, over 100 years of combined experience.
8. We understand YOU & Technology! Technology is a tool, it is supposed to help you … we take the time to understand what YOU want and then make technology do it! Explain things in plain English, no “techie” speak … translate tech to understandable meaning!
10. Where does IT fit in your “food” chain? Is Information Technology “business critical”? Do you have compliance obligations? Do you have data that someone wants?
11. Are you doing the daily functions required to keep your system safe and working? Proactive Oversight System Monitoring / Alerting Patch Management Endpoint Protection Management Backup Management Server Health-Checks Desktop Optimization Email filtering / SPAM management Best Practice Updates Prevention of problems is the key,
12. Are you ready to respond at any minute?We Are! Reactive Support Remote help desk support Problem isolation & resolution Network administration
13. What needs done every Month? Summary of daily-to-weekly-to-monthly issues for trends. LANtelligenceHealthcheckreviews – comparision to previous monthly reports Documentation Update / Review
14. What are you doing each quarter? Quarterly Business Review Report Review & Discussion Project Planning Technology Roadmap Review Best Practices Discussion & Implementation Planning Disaster Prevention Planning Business Continuity Planning
15. Weinstock & Scavo, P.C. www.wslaw.net Industry: Legal Client since 1995 Services Provided: Mission critical network support, network management, telephony services, consulting, remote support, workstation and printer services Service is a promise, we deliver those promises! Newcomb & Boyd www.newcomb-boyd.com Industry: Engineering Client since 1999 Services Provided: Mission critical network support, consulting, deployment and design services for network infrastructure If you use technology, then you probably have technology problems. BECA solves those problems! CIBA VISION www.cibavision.com Industry: Manufacturing Client since 2001 Services Provided: Help desk services for 3500 North and South American employees, project assistance, and staff augmentation
16. Metrac www.metrac.com Industry: Distribution Client since 1995 Services provided: Outsource I.T. services, consulting , help desk, management and support of data systems Associated Credit Union www.acuonline.org Industry: Banking Client since 1992 Services provided: Project management and deployment services, network support and management assistance for ACU network staff Verastar www.verastar.com Industry: Services Client since 1994 Services provided: Outsource I.T. services, management of network servers and infrastructure
17. Questions? Please contact me via the information below: Stephen Harkness Senior Account Executive Business Equipment Center of Atlanta, Inc. 5875 Peachtree Industrial Blvd - Suite 100, Norcross, Georgia 30092 404.633.2551 (main) - 404.832.1120 (direct) - 678.325.3141 (direct fax) 404.321.4839 (office fax) - 770.364.9447 (mobile) sharkness@becacorp.com www.becacorp.com
