The document discusses techniques of communication in nursing. It outlines the SMCR model of communication which includes a sender, message, channel and receiver. It also discusses the purposes of communication in nursing which include awareness, interest, evaluation and adoption. The document lists factors that can influence communication such as developmental level, gender, sociocultural differences and roles/responsibilities. Finally, it outlines various therapeutic communication techniques used in nursing including sharing observations, sympathy, hope and humor, using touch and silence, asking questions, providing information, paraphrasing, clarifying and self-disclosing.

2. TOPIC
TECHNIQUES
OF
COMMUNICATION

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6. PROCESS OF COMMUNICATION
 SMCR MODEL
SENDER MESSAGE CHANNEL RECEIVER
AWARENESS
INTEREST
EVALUATION
ADOPTION
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8. Purposes of communication in
continued
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9. PURPOSES OF
COMMUNICATION IN NURSING

10. continued
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11. PURPOSES OF
COMMUNICATION IN NURSING
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12. LEVELS OF COMMUNICATION.
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14. FACTORS INFLUENCING
COMMUNICATION.
1. DEVELOPMENTAL LEVEL.
2. GENDER.
3. SOCIOCULTURAL DIFFERENCES.
4. ROLES AND RESPONSIBILITIES.
CONTINUED
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15. FACTORS INFLUENCING
COMMUNICATION.
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16. COMMUNICATION
TECHNIQUES

17. THERAPEUTIC
COMMUNICATION TECHNIQUES
CONTINUED
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18. THERAPEUTIC
COMMUNICATION TECHNIQUES.
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19. THERAPEUTIC
COMMUNICATION TECHNIQUES
2. SHARING OBSERVATION.
3. SHARING SYMPATHY.
4. SHARING HOPE.
5. SHARING HUMOR.
6. SHARING FEELING.
7. USING TOUCH.
8. USING SILENCE.
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20. THERAPEUTIC
COMMUNICATION TECHNIQUES
9. ASKING RELEVANT QUESTIONS.
10. PROVIDING INFORMATION.
11. PARAPHRASING.
CONTINUED
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21. THERAPEUTIC
COMMUNICATION TECHNIQUES
12. CLARIFYING.
13. FOCUSING.
14. SUMMERING.
15. SELF DISCLOSING.
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23. THANK YOU
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