This document discusses factors that affect the quality of nursing care and services. It identifies several factors such as the experience of nurses, number of non-nurses involved in patient care, quality of teaching and supervision, physical facilities, equipment and supplies, working hours, and morale. High quality nursing care depends on these factors as well as the services available, degree of illness, hospital affiliation, ward plan, nursing procedures, and standards of nursing care. The document emphasizes the importance of organizing nursing services effectively to maximize the quality of care provided.