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Teamwork
How?
Team Work
Thoughts?
Agreeing to be led
Agreeing to a common set of rules
Involvement
Focus
Accepting the common good principle
Team player
Rising to the occasion
Discipline
Philosophical
Definition
A team being a group of people working together
towards a common goal or purpose.
•Together
• Everyone
• Accomplishes
• More
Why?
Teams are employed
rather than individuals
because it has been
shown that the output
of an effectively
operating group of
individuals working as
a team is greater than
that of the sum of the
same individuals each
working on their own.
Team Development
B.W. Tuckman set out a model for team
development that has become the accepted
norm within management theory.
Tuckman’s four stages of team development follow…..
Stage 1: Forming
In this stage the team is
formed, the members of the
team are unsure of one
another and are unwilling to
share ideas.
The team members avoid any
serious topics and avoid
confrontation.
In more simplistic terms this is
a ‘getting to know each other’
stage.
Stage 2: Storming
This is the most uncomfortable stage
of team development.
During the storming stage the
stronger team members make a bid
for power and influence within the
team.
There is a high danger that weaker
team members will withdraw within
the team and make no contribution.
The Storming stage is characterised
by a sorting out process of team
roles and bidding within the team
for power and influence.
Stage 3: Norming
During this stage of team
development, the
relationships between the
team become more
normalised, the team starts to
form a method of effectively
working.
Generally there is an open
exchange of ideas and team
members show a high degree
of willingness to listen to each
other and also contribute
ideas.
Stage 4: Performing
At this point the team
has fully developed and
is operating
productively with a high
degree of creativity.
The team identity is high
and there is a feeling of
trust towards other
team members.
Stage 4: Performing
It is clear that it is in the
team’s interest to pass
through the first three stages
of development as rapidly as
possible.
The danger of the
development of the team
becoming stuck at any one of
the initial three stages should
be avoided.
Techniques for facilitating the development of teams
Various techniques
for facilitating the
development of
teams exist, such as
game playing in
order to effectively
develop teamwork
before addressing
the main goal or
purpose of the team.
Why do teams fail?
It has been identified
that there are four
principle reasons why
some teams fail.
Why do teams fail?
The lack of a clearly defined goal or purpose.
It is impossible for all the team members to be
headed in the same direction unless there is
a clearly defined goal or purpose. This really
goes to the heart of the definition of a
team.
Why do teams fail?
Team members are not committed
Some team members are more
interested in personal recognition
than in team recognition,
Others were co-opted onto the team
against their will and feel no strong
ties to the team and in the worst case
resent being a member of the team.
Why do teams fail?
The team lacks support or resources
Either insufficient resources or support
exist to implement the teams
recommendations.
The team may have been set up merely to
side-line a problem with no intention of
implementing any recommendations.
Why do teams fail?
Team members fail to resolve interpersonal
conflicts
The team members are working at cross
purposes and never really got beyond the
first stage of team development.
Conflict may be due to the over assertiveness
of one or two of the team members.
Tips for effective team-work
Having very briefly dealt with
what teams are, how they
develop from their inception,
and some of the pitfalls that are
inherent in the development of
effective teams.
I would like to finish by
providing a list of tips for
effective team working distilled
from various management texts
dealing with the subject:
Tips for effective team-work
Chose people who are compatible with the
goal or purpose of the team.
Tips for effective team-work
Make sure that the
team knows how it is to
work as a team.
This means clarifying
the roles,
responsibilities and
procedures within the
team.
C---- -F - -MM---
Tips for effective team-work
The team leader should ensure that all
individual efforts are co-ordinated.
Tips for effective team-work
Give team members responsibilities and the
authority needed to execute them.
Tips for effective team-work
Foster a supportive climate that contributes to
both improved quality of outcomes and quality
of work life.
Tips for effective team-work
Keep an ongoing evaluation of both team
outcomes and individual contributions.
Tips for effective team-work
Balance team effort with individual effort
Tips for effective team-work
Do not squash individual contributions.
Tips for effective team-work
Get help from outside
the team as needed.
Teams do not have all
the resources,
outsiders can help
teams work better.
Tips for effective team-work
A lot of the afore mentioned advice is very
idealised and in the real world, resources do
not permit the perfect team to be selected and
time constraints generally mean that a team is
expected to be productive from the outset.
Tips for effective team-work
However any time committed to consideration of
the functioning of the team and to team
dynamics is time well spent and will be rewarded
by increased efficiency and better productivity.
TEAM
Building a team can be a challenging and
growing experience.
Good teams don’t just happen, they form and
function because members and leaders of the
team know what, and how, they can contribute
to make the team effective.
Considerations
The leader is the core of every team. Different studies have
indicated that strong leaders generally possess traits associated
with achieving objectives, or traits associated with building good
relationships among team members, and between the team and
other key people.
In addition, a good team leader usually chooses his/her managing
style based on the situation and maturity of the team.
A good team leader may lead his/her team by applying different
styles such as directing, coaching, supporting or delegating.
Considerations
A primary function of a team leader is to focus
on helping the team as a unit move through the
different development stages necessary for it to
reach the performing/production stage.
Considerations
If the team leader can not play his/her role well,
the unit may become so demoralised and mired
in dissatisfaction, that the team becomes
dysfunctional.
Considerations
As a general rule, any team leader who
emphasises task accomplishment at the
expense of building morale or vice versa for
long periods of time, tends to not be as
effective.
Team Leader
While the role of team leaders in group development seems clear,
not much has been done to determine what leaders can do to help
build a team’s development and maturity.
It is generally agreed that task and maintenance functions are two
agreed elements which are critical, and which interact to promote
group drive and cohesiveness, and that this is essential to
productivity.
The team leader must be able to lead and be multi-functional.
These two elements can be explained as follows:
Task functions
Task functions are those behaviours which focus on getting the job
done, and on what the group is supposed to be doing.
They include things such as:
setting the agenda,
establishing goals,
giving directions,
initiating topics,
setting limits,
pushing for decisions,
giving and seeking information,
sequencing and summarising.
In general they are directive or educating functions focused on
the task.
Team Work…..Somebody needs to be in charge!
Maintenance functions
Maintenance functions are directed towards the group’s process,
and are focused on developing the group’s harmony and
cohesiveness and on how the group is functioning.
They include
giving encouragement and recognition,
harmonising or mediating conflict,
sharing or encouraging participation,
building relationships
and analysing the group’s growth.
In general they are supportive functions focused on group
development.
Team Leader
Team Leader must use:
Both directive and supportive behaviours
Both are necessary for a team to be effective
The most effective leaders are those who can
perform both styles appropriately.
To Ponder
Depending on the situation
In general, an active, aggressive,
directive, structured and task
oriented leadership style seems to
have favourable results early in the
team’s history.
However, prolonging this style may
result in negative impacts on the
efficacy of the team.
On the other hand, a supportive,
democratic, decentralised,
participative leadership style brings
greater results when maintained
throughout the group’s life.
Think Over
It is logical to say that both task and maintenance functions
should be performed for a group to develop into a healthy and
productive system.
The art of good leadership is to use these styles at the right
time and in the right combination.
A Dream! You need command and control.
Some Questions
Can teams cobbled together on an ad hoc basis function as well as
permanently established teams?
Is the problem with the team you
Does the chain of command have built in safe guards
What do you do to make the team function better
Are you a leader in name only
Are you a team player in name only
Why do you think professional military and emergency services
organisations spend so much time and effort on leadership skills training
and team work?
Teamwork

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Teamwork

  • 2. Team Work Thoughts? Agreeing to be led Agreeing to a common set of rules Involvement Focus Accepting the common good principle Team player Rising to the occasion Discipline Philosophical
  • 3. Definition A team being a group of people working together towards a common goal or purpose. •Together • Everyone • Accomplishes • More
  • 4.
  • 5. Why? Teams are employed rather than individuals because it has been shown that the output of an effectively operating group of individuals working as a team is greater than that of the sum of the same individuals each working on their own.
  • 6. Team Development B.W. Tuckman set out a model for team development that has become the accepted norm within management theory. Tuckman’s four stages of team development follow…..
  • 7. Stage 1: Forming In this stage the team is formed, the members of the team are unsure of one another and are unwilling to share ideas. The team members avoid any serious topics and avoid confrontation. In more simplistic terms this is a ‘getting to know each other’ stage.
  • 8. Stage 2: Storming This is the most uncomfortable stage of team development. During the storming stage the stronger team members make a bid for power and influence within the team. There is a high danger that weaker team members will withdraw within the team and make no contribution. The Storming stage is characterised by a sorting out process of team roles and bidding within the team for power and influence.
  • 9. Stage 3: Norming During this stage of team development, the relationships between the team become more normalised, the team starts to form a method of effectively working. Generally there is an open exchange of ideas and team members show a high degree of willingness to listen to each other and also contribute ideas.
  • 10. Stage 4: Performing At this point the team has fully developed and is operating productively with a high degree of creativity. The team identity is high and there is a feeling of trust towards other team members.
  • 11. Stage 4: Performing It is clear that it is in the team’s interest to pass through the first three stages of development as rapidly as possible. The danger of the development of the team becoming stuck at any one of the initial three stages should be avoided.
  • 12. Techniques for facilitating the development of teams Various techniques for facilitating the development of teams exist, such as game playing in order to effectively develop teamwork before addressing the main goal or purpose of the team.
  • 13. Why do teams fail? It has been identified that there are four principle reasons why some teams fail.
  • 14. Why do teams fail? The lack of a clearly defined goal or purpose. It is impossible for all the team members to be headed in the same direction unless there is a clearly defined goal or purpose. This really goes to the heart of the definition of a team.
  • 15. Why do teams fail? Team members are not committed Some team members are more interested in personal recognition than in team recognition, Others were co-opted onto the team against their will and feel no strong ties to the team and in the worst case resent being a member of the team.
  • 16. Why do teams fail? The team lacks support or resources Either insufficient resources or support exist to implement the teams recommendations. The team may have been set up merely to side-line a problem with no intention of implementing any recommendations.
  • 17. Why do teams fail? Team members fail to resolve interpersonal conflicts The team members are working at cross purposes and never really got beyond the first stage of team development. Conflict may be due to the over assertiveness of one or two of the team members.
  • 18. Tips for effective team-work Having very briefly dealt with what teams are, how they develop from their inception, and some of the pitfalls that are inherent in the development of effective teams. I would like to finish by providing a list of tips for effective team working distilled from various management texts dealing with the subject:
  • 19. Tips for effective team-work Chose people who are compatible with the goal or purpose of the team.
  • 20. Tips for effective team-work Make sure that the team knows how it is to work as a team. This means clarifying the roles, responsibilities and procedures within the team. C---- -F - -MM---
  • 21. Tips for effective team-work The team leader should ensure that all individual efforts are co-ordinated.
  • 22. Tips for effective team-work Give team members responsibilities and the authority needed to execute them.
  • 23. Tips for effective team-work Foster a supportive climate that contributes to both improved quality of outcomes and quality of work life.
  • 24. Tips for effective team-work Keep an ongoing evaluation of both team outcomes and individual contributions.
  • 25. Tips for effective team-work Balance team effort with individual effort
  • 26. Tips for effective team-work Do not squash individual contributions.
  • 27. Tips for effective team-work Get help from outside the team as needed. Teams do not have all the resources, outsiders can help teams work better.
  • 28. Tips for effective team-work A lot of the afore mentioned advice is very idealised and in the real world, resources do not permit the perfect team to be selected and time constraints generally mean that a team is expected to be productive from the outset.
  • 29. Tips for effective team-work However any time committed to consideration of the functioning of the team and to team dynamics is time well spent and will be rewarded by increased efficiency and better productivity.
  • 30. TEAM Building a team can be a challenging and growing experience. Good teams don’t just happen, they form and function because members and leaders of the team know what, and how, they can contribute to make the team effective.
  • 31. Considerations The leader is the core of every team. Different studies have indicated that strong leaders generally possess traits associated with achieving objectives, or traits associated with building good relationships among team members, and between the team and other key people. In addition, a good team leader usually chooses his/her managing style based on the situation and maturity of the team. A good team leader may lead his/her team by applying different styles such as directing, coaching, supporting or delegating.
  • 32. Considerations A primary function of a team leader is to focus on helping the team as a unit move through the different development stages necessary for it to reach the performing/production stage.
  • 33. Considerations If the team leader can not play his/her role well, the unit may become so demoralised and mired in dissatisfaction, that the team becomes dysfunctional.
  • 34. Considerations As a general rule, any team leader who emphasises task accomplishment at the expense of building morale or vice versa for long periods of time, tends to not be as effective.
  • 35. Team Leader While the role of team leaders in group development seems clear, not much has been done to determine what leaders can do to help build a team’s development and maturity. It is generally agreed that task and maintenance functions are two agreed elements which are critical, and which interact to promote group drive and cohesiveness, and that this is essential to productivity. The team leader must be able to lead and be multi-functional. These two elements can be explained as follows:
  • 36. Task functions Task functions are those behaviours which focus on getting the job done, and on what the group is supposed to be doing. They include things such as: setting the agenda, establishing goals, giving directions, initiating topics, setting limits, pushing for decisions, giving and seeking information, sequencing and summarising. In general they are directive or educating functions focused on the task.
  • 37. Team Work…..Somebody needs to be in charge!
  • 38. Maintenance functions Maintenance functions are directed towards the group’s process, and are focused on developing the group’s harmony and cohesiveness and on how the group is functioning. They include giving encouragement and recognition, harmonising or mediating conflict, sharing or encouraging participation, building relationships and analysing the group’s growth. In general they are supportive functions focused on group development.
  • 39. Team Leader Team Leader must use: Both directive and supportive behaviours Both are necessary for a team to be effective The most effective leaders are those who can perform both styles appropriately.
  • 40. To Ponder Depending on the situation In general, an active, aggressive, directive, structured and task oriented leadership style seems to have favourable results early in the team’s history. However, prolonging this style may result in negative impacts on the efficacy of the team. On the other hand, a supportive, democratic, decentralised, participative leadership style brings greater results when maintained throughout the group’s life.
  • 41. Think Over It is logical to say that both task and maintenance functions should be performed for a group to develop into a healthy and productive system. The art of good leadership is to use these styles at the right time and in the right combination.
  • 42. A Dream! You need command and control.
  • 43. Some Questions Can teams cobbled together on an ad hoc basis function as well as permanently established teams? Is the problem with the team you Does the chain of command have built in safe guards What do you do to make the team function better Are you a leader in name only Are you a team player in name only Why do you think professional military and emergency services organisations spend so much time and effort on leadership skills training and team work?