Are your teams used to Confluence out-of-the-box and want to take their productivity to the next level? Are you ready to extend Confluence to support the way your teams want to work? In this presentation we will reveal 3 content tailoring strategies that will free your teams' time. Included will be walkthroughs of extending Confluence with scripts, blueprints, macros and more of the latest Confluence Platform capabilities. Whether you are an eager wiki champion with scripting knowledge, an in-house software developer or an ecosystem developer, this session will get you started on creating awesome tailored solutions for your teams.

1. Tailoring Confluence for
Team Productivity
BEN MACKIE • PLATFORM GUY STEVE LANCASHIRE • PRINCIPAL DEVELOPER

2. What is
slowing down
your team?
The many paper cuts
of a growing team
2 x 6 x 40 = 480 hours
2 × 1h weekly meetings
for a team of 6
5 hours of Q&A per
week for a team of 3
3 x 5 x 40 = 600 hours

3. Free your
team’s time by
tailoring
Confluence

4. BEN MACKIE • PLATFORM GUY STEVE LANCASHIRE • PRINCIPAL DEVELOPER

5. Are your
team’s
expertise in
demand?

6. Repetitive manual
work
Information is hard
to access / gather
Copies of the same
information
everywhere
Problems

7. Strategy #1
Automate
knowledge
for
self-service

8. Hey IT,
Are my team
members in
the right
LDAP Group?

10. • Create LDAP client
• Perform an LDAP search
• Resolve LDAP group members
• Publish results to Confluence

11. Generate a simple html table
of members with a row per
group
storage.hbs

12. • Generate storage format from
our handlebars template
• Configure connection options
• GET the page to update
• Modify the page and PUT it
back

14. • Make the content richer
• Create user profile macros
storage-enhanced.hbs

16. 3 content tailoring strategies for improving team
productivity
#1 Automate
knowledge for
self service

17. Been in a few
unprepared
meetings
lately?

18. an assembly of people for a particular purpose
- THE INTERNET
“ ”

19. Meeting to solve problems and pursue
opportunities…

20. Time wasted
getting the group
up to speed
Erratic preparation
timing makes attendee
review a game of hit-
and-miss
Problems
Feedback resulting
from “thinking
slow” has to be
received later

21. Strategy #2
Asynchronously
prepare and
capture for
effective
meetings

23. • Configure the Add-On
• Add the Blueprint module
• Give it a URL

24. operational-review.xml.hbs
• Define your page content
• Us all the elements of Storage
format
• Add macros and other page
elements

25. • Generate a Blueprint by
rendering the Handlebars
template
• When generating the blueprint
you can collect information
from anywhere

26. Generated
page

27. Manual narrative after creation
Pulled from related
content and source
systems from blueprint

28. Capturing
meetings…

29. • Big cool statistic
• 2,56
9
• Add-Ons in Marketplace
Meeting
notes
blueprint

30. Planning
goals and
actions

31. • Big cool statistic
• 2,56
9
• Add-Ons in Marketplace
Rolling
syncs

32. 3 content tailoring strategies for improving team
productivity
#2 Asynchronously
prepare and
capture for
effective meetings
#1 Automate
knowledge for
self service

33. Are specialised
processes time
consuming and
have varying
outcomes?

34. Tribal knowledge
of processes makes
results varied and
error prone
Team bottlenecked
by long-timers,
specialists and
approvers
Problems
Onboarding new team
members is difficult and
existing team members
aren’t growing

35. Solutions for teams
Confluence is where you create,
organise and collaborate with your team

36. Solutions for teams
CREATE, ORGANISE&COLLABORATE

37. Solutions for teams
IT HR
CREATE, ORGANISE&COLLABORATE
PLATFORM

38. Solutions for teams
IT HR
CREATE, ORGANISE&COLLABORATE
PLATFORM
S/W Marketing

39. Strategy #3
Compose
content
solutions for
excellence
that scales

40. The new starter process
Klaus the hiring
manager
Jane the new
recruit
The HR team

43. atlassian-connect.json

45. • Click handler to show our
dialog
• Callback to our connect
server to create the
welcome pack
client-create-wp.js

47. • Welcome pack home page
handlebars template
• Uses Page Include macro for
common text, template
focuses on structure
• Page property details macro
is used for roll-up reporting

48. • Setup POST route in the
connect add-on
• Create welcome pages
• Render handlebars
templates of storage
format
• POST pages back to the
Confluence REST API

51. There are as
many
tailored
solutions as
there are
teams…

52. Agile project best practices

53. • Big cool statistic
• 2,56
9
• Add-Ons in Marketplace
yeah…

54. Content Platform

55. Content Platform
CQL

56. 3 content tailoring strategies for improving team
productivity
#2 Asynchronously
prepare and
capture for
effective meetings
#3 Compose
content solutions
for excellence
that scales
#1 Automate
knowledge for
self service

57. Thank you!
BEN MACKIE • PLATFORM GUY STEVE LANCASHIRE • PRINCIPAL DEVELOPER